Balneário Camboriú Hoteller

Fordeler: It is a little bit far from downtown, which makes it peaceful. It is in front of a beach. The staff is friendly, the cleanliness was excellent! The food was good, but expensive.

Ulemper: It is REALLY expensive if you are Brazilian. I just could stay here because it was my honeymoon and my parents paid for it. If you want to go downtown all the time, this would not be a good option.

Fordeler: The hotel and the beach is excellent

Fordeler: The room, the breakfast, everything was perfect

Fordeler: The staff is awesome! The swimming pools are great and the food at the restaurant very good. We loved the fact that it's located right in front of the beach. There's also a sauna and a small ...

Ulemper: You need a car to go downtown.

Fordeler: Locatoon. Facilities

Ulemper: Internet conection

Fordeler: The hotel is beautiful, clean and the staff are so helpful and nice !

Ulemper: The parking lot is really terrible, they have no cement on the ground, it is rock that make difficult for pulling the bags!

Ulemper: Compared to our visit in April 2015 the overall impression has significantly deteriorated. Especially price value relation in the restaurant and the very lazy service has been a negative surprise to ...

Fordeler: Calm and quite place to stay. Two swimming pools, very pleasant. Staff always present and willing to make our stay excelent

Ulemper: One of the pools at least should be heated

Fordeler: Staff educated and very helpful. Restaurant with good choices and good food. Good facilities.

Ulemper: There was a constant noise that disrupted sleep. It missed a heated pool. Could have more entertainment options for children.

Fordeler: Breakfasts were fantastic. Lots of choices. The whole experience was excellent.

Ulemper: Pool was freezing, but beach was very close and ocean was warm.

Fordeler: Location and cleanliness. Breakfast is excellent

Ulemper: Nothing

Fordeler: Designer lobby and restaurant.

Ulemper: Ridiculously overpriced for what if offers. Rooms are small. An average, non descript hotel at best. No ocean views as it is a couple of blocks inland.

Fordeler: Good location. Modern and clean hotel. Friendly staff.

Ulemper: Reception desk could have some more staff to speed up chevk out

Fordeler: A/C broke down on first night so I got a room with own jacuzzi. A good hotel with tasty breakfast and buffet dinner.

Ulemper: Sometimes had to wait the elevators for a while.

Fordeler: Very nice staff, rich breakfast, great comfort (pillows reminded me to the Sheraton Sweet Sleeper® Bed!), wonderful dinner (most sincere congratulations to the chef!), amazing decor. And so near the ...

Ulemper: The swimming pool was not very inviting, and in fact, we did not use it; too small and at least 4 children noisily playing inside it.

Fordeler: Modern and sophisticated rooms and public areas. Good variety and quality of the breakfast

Fordeler: This hotel is a little gem. Staff are amazing, room is great, breakfast is delicious. SUCH good value and would recommend to any type of traveller.

Fordeler: The access and close proximity of restaurants.

Ulemper: The elevators. You always wait a long time for elevators.

Fordeler: Location

Ulemper: Breakfast

Fordeler: The breakfast was very good! The room was very clean and big.

Ulemper: In the bar was the staff unfriendly. In a hotel like this is unacceptable that a drink run out! We had to pay different prices for the drink on different days. Why?

Fordeler: The hotel must very children friendly; I have never seen so many small kids in a hotel before. Breakfast is good. Most of the staff is friendly and professional.

Ulemper: The Hotel staff insists very strictly that every friend you bring to the Hotel has to fill out a registration form (I can understand that) and pay about 80 BRL per person, no matter if the person ...

Fordeler: Location

Ulemper: Slow elevators, Poor internet speed 1mb max, not usefull to do some work.

Fordeler: Big rooms and bathrooms, very good wi-fi

Fordeler: location, staff, pool and view

Ulemper: expensive drinks at pool.

Fordeler: Staff and location

Ulemper: Street Noise

Fordeler: My fiancé and I stayed at Mercure from January 3-5, 2016. The beachfront location was outstanding. You are 30 seconds to the beach from the moment you exit the hotel.

Ulemper: I usually don't read into these reviews much because I think most people are overly angry when they don't need to be. But this was a very subpar trip and so I am posting a negative review for the first time. We arrived in our room and everything seemed to be satisfactory at that point. We went to the beach and returned a few hours later, and from that point on our room smelled like smoke throughout the rest of the trip. We tried to have breakfast the next day, which we thought was including but was not. (This may have been our fault for not realizing it.) However, my fiancé said that at check-in we were told breakfast went through 11AM. We arrived at 10:15AM, and were turned away as breakfast stopped at 10AM. I left the Do Not Disturb sign on our room because we were only there two days and would not need new towels or any cleaning in the room. While we were gone, the maid entered anyway. She took our bath towels and replaced them with the rough pool towels. But I am really angry at the principle that the maid entered the room while the Do Not Disturb sign was on anyway! This is ridiculous! In addition, a lightbulb socket was left empty by the staff and a valve to open the window was loose. The A/C temperature could not be adjusted. There had been some leakage from the A/C at one time and the wood surrounding the A/C was warped. (These are more minor issues, but these issues should never be seen at a place that strives to be a four-star hotel.) We brought the issues to the attention of the woman who checked us out of the hotel. She made note of the issues. No discount was offered. At US $150, this was the most expensive hotel in town and I selected this one because I wanted to show my fiancé to have a four-star experience. We received a two-star experience and I should have booked my next choice for hotel, which would have been one-third of the price.

Fordeler: We liked everything

Fordeler: From all the 4 hotels( Plaza Florianopolis, Majestic, Pousada das Enseadas) I've stayed in your state, by far you guys were the best, great front office, specially Patricio, he was professional ...

Ulemper: I didn't like the towels, should be more comfortable and classic, looks and feels really very cheap.I would also create ways to have a lounge / Bar right by the out door pool. Perfect space ...

Fordeler: Great Breakfast

Fordeler: Staff fantastic. Good position

Ulemper: Breakfast times not sufficient for people on holiday. Extend time to 10.00am. Did not have a well stocked bar and it was only open when lunch or dinner was served. Lunch /dinner no ala-cart ...

Fordeler: Location, friendly staff, cleanliness.

Ulemper: Air conditioning in the rooms (old and noisy).

Fordeler: Nothing the location is very bad

Ulemper: I want put a claim to Booking because the price is similar to the Grans Hyatt in Sao Paulo. Photos of the hotel are NOT REAL

Fordeler: Excelente restaurant in the hotel.

Fordeler: A very good hotel. Nice modern rooms to a high standard with excellent service. A real gem.

Fordeler: Fabulously relaxing place - staff could not be more helpful, food at dinner and breakfast was excellent, and the room had masses of storage space, private balcony, plus lots of little extras.

Ulemper: Whilst the location is delightful - away from the bustle of the beach, on a secluded hillside, it did mean having to take a taxi everywhere. Very few taxi drivers speak English. Some did not even ...

Fordeler: I was amazed with welcome to my check out. My suite had some issues with Internet connection however staff very pleased helped me right away changing room. Everything is very well detail care since ...

Ulemper: There is not a such thing in this place to list as 'don't like'

Fordeler: Brilliant staff and location

Fordeler: The location is great and the staff very helpful

Ulemper: There is no free parking and only one small elevator

Fordeler: Cleanliness, helpful and warm staff. Location is swell, short walk to.the supermarket, main.shopping district and the beach!

Ulemper: N/A

Fordeler: Very good staff.. international guests...clean..good group of guests...air conditioned rooms.10/15 minute walk to the beach.. less to the main shopping street avenue brasil.nice patio deck in ...

Ulemper: The hostel is small but still comfortable. Way smaller than the promo pics illustrate...I didn't spend a lot of time inside the hostel .only to sleep..felt a bit claustrophobic with the...

Fordeler: Location is very good. Friendly place to stay and to relax while meeting other travellers. During the 2 nights, there wasn't more than 1 person staying in the room with me.

Ulemper: Im lucky the other 4 beds were empty in 6-bed dorm - I dont know if those three beds stacked on top of another is a good idea. If the dorm is full, it would be cramped inside. Only cold water at ...

Fordeler: Indoor pool

Ulemper: Check out time, too early

Fordeler: the gluten free menu was excellent! staff was very friendly, helping to find delivery restaurants and indicating ways to get to places.

Fordeler: The reception staff are very friendly and so.very genuine..the kind of people you wouldn't mind having as friends...great sense of humour...very helpful.professional. great team of people..the ...

Ulemper: Not much I didn't like. .other than I wish the rooms were a bit larger and had balconies.

Fordeler: Comfortable beds..clean. .quality pillows and mattresses..safe area.close to excellent supermarket. .walking distance to the shopping areas.5/8minutes walk to the beach..excellent breakfast...

Fordeler: Breakfast was very good. The hotel is quite comfortable in a great location.

Fordeler: Cozy, clean, well located and with a great breakfast. Great value.

Fordeler: The location is great and seemed safe. The beach is only about a one minute walk down the street and shops and restaurants are also very close. The staff is very friendly and helpful. Breakfast ...

Ulemper: My room was generally clean, but did have a few issues. There was a little bit of mold growing on the grout between the shower tiles and there was also some small stains on the shower curtain, ...

Fordeler: Everything.great comfortable room... Excellent staff..very attentive. Simpatico.hotel very clean..Excellent breakfast. Nice design.warm environment. 50 meters from the sea.

Ulemper: Although located on a side street..there was a lot of loud telling on the street... a fight of some kind? and more loud yelling continued throughout the night..street was was not very well lit.

Fordeler: The bed mattress was horrendous. Supposed to be a queen but it was two single put together.

Ulemper: The shower box door exploded on the first day and almost killed myself. Ended up in a hospital with 10 stitches and the vacation was over. It was not an accident. It was poor maintenance. The staff...

Ulemper: Wi fi did not work Parking was charged a daily rate

Fordeler: the room was clean and confortable

Ulemper: TV set and the ar conditioning old, but they worked well

Fordeler: Very comfortable room!

Ulemper: Parking service very slow

Fordeler: Good service, pretty ok breakfast, parking service

Ulemper: Elevators slow, family rooms a bit too small

Fordeler: Breakfast

Ulemper: First availability of room

Fordeler: very good location

Ulemper: facility is not so good

Fordeler: Very well located, especially for vacationers!

Ulemper: Everything was fine

Fordeler: Location and facilities

Ulemper: Some bedrooms are outdated

Fordeler: Nothing

Ulemper: Everything

Fordeler: On the Beach and near Cristo Luz bus stop. Good wifi and breakfast

Ulemper: Room look, non-functioning AC

Fordeler: Breakfast is good.

Ulemper: The room is old and it needs to be reformed. The bathroom key and the haïr drier didn' t work ! The acoustics is bad , so much noise at night!

Fordeler: Staff friendly and professional

Fordeler: excellent location, confortable room, well fitted out bathroom(shelves in shower to place soaps/shampoos), breakfast was good, with a view of thebeach.

Ulemper: Cafe/Bar of the pool were not operating.

Fordeler: The location is difficult to be better. In front of the see with many rooms with sea view. Many restaurants close to the hotel. Parking for free is another great point.

Ulemper: Building is a bit old, but ok. Sometimes the elevator is out of service, but they were fast in the maintenance.

Fordeler: The location, staff, facilities, etc..

Ulemper: None

Fordeler: The staff always helped with all our needs, giving information about what to do, directions to use public transportation and so on. The breakfast is good, and if you need something different from ...

Ulemper: One blanket was with a lot of hair from some other guest; There where some noisy guests.

Fordeler: Staff people was available and helpful. Recreation team wants to help every time and children loves them.

Ulemper: Rooms and furniture needs to be refurbished. Rooms quality didn't reflect price money and others amenities from the hotel.

Fordeler: Location and breakfast

Ulemper: Very small room-- booked for 4 people and got only 2 beds.. The curtains and blinders were too small and not shaped for the window... Resulting in a very light room... Very unpleasant dripping water ...

Fordeler: Location is really good! Easy to get there and the touristic bus pass just in front of the hotel

Ulemper: The acoustic isolation for the room is not good, noise from the street.

Fordeler: Good area , good breakfast, kind staff

Ulemper: furniture in the room , and the bathroom not good quality , but nice designed

Fordeler: Excellent!!!! We had a room upgrade for free. Staff very friendly. Nice location - you do not need car to the beach and bar and restaurants. Nice breakfast.

Fordeler: location

Ulemper: The building is a little bit old

Fordeler: Front desk staff people are very helpful especially Consuelo who speaks English quite well

Fordeler: Location & low price off season. Staff was super helpful, friendly, efficient. Breakfast was very good, more than enough for anyone.

Ulemper: I was unable to keep balcony door open because of insects...and air con had to be on always.

Fordeler: Hotel location Balcony High floor Room design

Ulemper: Small TV

Fordeler: Good breakfast

Ulemper: Small bed, ill positioned shower, cleaning staff that knocked on door.

Fordeler: Breakfast was okay for given it was free.

Ulemper: Wi-Fi wasn't working properly.

Fordeler: clean, good breakfast and good location!

Ulemper: old hotel