Antwerpen Hoteller i Borgerhout

coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)

Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough. I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.

more than adaquate, look forward to future stays.

roomservice, parking, breakfastbuffet matras of the bed

Room size was excellent. TV good for BBC Air conditioning poor and noisy

Rooms were quite big with air con. Bathroom facilities were good. It was difficult to find the entrance. The hotel was desetede not many people there. There were only three people in the bar and that was my family. Therer were no tea making facilities which you would expect from a 4* hotel. I would not recommend this hotel to anyone especially not those with family.

Close to the Antwerp airport no mini bar - shower alterning with very cold water and very warm water

Bathroom was excellent Guy on reception on Saturday 24th July at around 4pm was very miserable and uncomfortable to be around. We felt that we were bothering him to much when asking for drinks at the bar so we left for another place. Also, the airconditioning kept on cutting out and the room was far too hot to sleep in. At one point the whole power cut and the receptionist had to flick a switch outside for the room electric to come on again. This was not god as I had to drive to London the next morning very tired.

quiet pleasant environment shower was difficult to use as temperature was not constant

comfortable, luxury rooms no

The staff were freindly and it was only a 5 minute walk into the town centre. Extra costs. 6 euros an hour for Internet, in my opinion is very excessive.

The apartment rooms are great, plenty of space, adequate cooking and relaxing area. The double bed was 2 single beds pushed together.

Spacious suite; comfortable bed; good breakfast Cranky & temperamental elevators; light not working in one of the elevators; our beds weren't made 2 days running - although we received a gracious apology.

Television did not work properly (problem with aerial connection). Dead (squashed) mosquitos littered the ceiling near the window.

Reasonably easy to find from Central Station Poor amenities, no Coffee Tea making facilities, toilet constantly running and wasting water, floor wet. Room not as clean or as well maintained as expected. Concerned at paying via internet and then being asked to pay again on checkout, explanation being internet payment only a guarantee? will be checking accounts to ensure only one payment!!!! Concrned at hallway lights not functioning difficult to find room in dark and dangers associated with poor lighting!

Little bit too far from city centre, and the kitchen facility was very poor. They did not have any cooking utensils apart from pans (not even a knife!), which made it very difficult to cook anything really.