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Location and extensive facilities of the Okura; excellent staff and services.
The hotel has great restaurants. My room was in need of a refurbisment and was certainly not 5 star. Shower did not have enought pressure. Cheap toilet paper. Paint at the bottom of the door was completely coming off. I have stayed in better hotels in Amsterdam (e.g. Dylan)
the location liked every thing
Great health club, very nice deluxe room Air conditioning didn't cool very well, furniture in room had defective drawers, cost of laundry service was outrageous, there isn't a good "normal, everyday" restaurant in hotel - all restaurants are expensive and fancy
Perfect business hotel - great facilities and attentive staff. Good choice of restaurants within the hotel.
The breakfast is great. Over priced - not value for money.
food, concierge, services, fantastic hotel we were charged for bar food that we did not like and sent back to the kitchen. The burger was rare (should not be rare if minced meat) and the chicken was underdone and no 'leeks julienne' was served with it, though advertised on the menu.
very nice and good hotel. It is little bit far away from the center of the city.
I am particularly greatfull to Louis (staff) who made my stay amazingly wonderfull the house keeping.. i recognize that we left the room a mess, but when we came back the only thing they did was the bed! they didn´t reload the mini bar, or clean the tables..
The staff members were friendly and accommodating My room was not cleaned until quite late in the afternoon. I had expected it to be done earlier.
Fin restaurant, rolig strøk ca 20 minutters gange fra RAi kongressenter. Betongfasade, trang og gammel heis, elendig lås-system på hotellet.
Hyggelig betjening. Avslappet atmosfære. Flinke til å rydde rommet. Koselig utekafe. Passe avstand til sentrum og "red light district". Etter å ha gjort opp regningen på 250 euro i tillegg til hotellrommet, spurte vi om to kopper kaffe før vi dro. Det måtte vi også betale for. Hadde kanskje vært hyggelig av hotellet å spandere dette? Da tror jeg man får mer lyst til å komme igjen.
Jeg likte godt personalets innstilling til service, og den hjelp de utøvet med parkeringsavgiften, Fikk også veldig god service da vi ankom hotellet kl. 06.15. Da fikk vi tildelt rom som vi kunne benytte til vi reiste neste dag. Nei
Hotellets utseende - lavt bygg, stort rom, enkelt å finne frem inne i hotellet
Jeg likte at det var et fint hotell i et rolig strøk. Hjelpsomt personale, og et alright rom.
Hotellet ligger litt utenfor det mest kjente turiststrøket, men ligger allikevel i en sjarmeremde del av Amsterdam. Hotellet har en riktig god frokostbuffet, og rommene er gode. Internett tilgang på rommet bør være gratis.
A truly spectacular property, beautifully fitted, with attentive, friendly but not overly intrusive staff. Amsterdam is a great place to visit; this hotel is almost reason enough on its own. I stayed there twice on the same trip. The first time we upgraded to a suite, and it was beautiful, really a place to relax in and feet at home. The second stay I was alone and had a regular room. It was tiny, but entirely functional. Both rooms were street facing with large windows. The bar is lovely, as well. Be sure to try one (or two or three) of their great gin and tonics. It is rather pricey, but you do get what you pay for.
Fin lokasjon, nært museer og uteliv. Hotellets restaurant var meget bra. De fire stjernene som flagges for dette hotellet er misvisende. Romstandarden ligner mer et 2-3 stjerners hotell.
Meget sentralt beliggenhet med hyggelig betjening og meget bra service. Bra rom og en flott restaurant.
Beliggenheten var svært god. Bare 10 minutter å gå til yrende uteliv, samtidig som mer rolig når en vil sove nattestid. Bare noen hundre meter fra Riksmuseet, Van Gogh eller Amsterdams største Casino. Rett over veien kanalbåt. Sengene var gode, dusjen fungerte utmerket og widescreen tv på rommet. Var også et mindre treningsrom i kjelleren på hotellet, men det fungerte bra for meg, siden få andre gjester benyttet det. De har også et bibliotek, med bøker en kan lese, men benyttet det ikke selvVi fikk også balkong ut mot bakgård, noe som skyltes at vi fikk en oppgradering fra Supperior til Exclusive. På rommet var det også klima-anlegg, kjøleskap, kaffekoker, strykebrett og god nok skapplass. Vi fikk også skrivebord samt to stoler å sitte på. Kunne vært mer hyggelig betjening som sa hei når en kom på kvelden. Spiste ikke frokost, for den kostet jo hele 23 € per person. Halv pris hadde gjort at en kunne valgt det. Heisene var også så som så, siden dørene ikke alltid lukket seg helt igjen, noe som medførte ved to anledninger at heisen ikke kom men stod fast i f.eks 2 eller 4 etasje, men et lite dytt på døren og heisen fungerte. Men noe de burde gjort noe med.
Pent rom med utsikt, gode senger og sentral beliggenhet. Meget hyggelig betjening. Meget flink og hyggelig dame i restauranten når vi skulle spise frokost! Fint interiør og design på samtlige steder på hotellet! Vi er svært godt fornøyd med vårt opphold ved hotellet. Vi har ikke noe å utsette på dette hotellet. Det var perfekt for oss!
The location is perfect - in a quiet but very central place. Free wifi in the room for no extra charge. The staff is helpful and efficient, without bothering you.
The rooms were small but well appointed. The staff was friendly. Best of all the location is away from the tourist craziness yet near many attractions and a great place to begin exploring on bicycle. The wine in the room was disappointing in quality and price.
Pent rom, fin beliggenhet i rolig gate, kort vei til museene, hyggelig betjening Nei
rent. og litt lekkert dobbeltseng.
God beliggenhet og pent hotell Frokost kunne vært inkludert i prisen
hyggelig frokostrom og god frokost litt lite bad på enkeltrom
Amsterdam is so small there is no reason to stay in the middle of all the touristy stuff. This place was in a quiet area, yet close to everything. Clean, comfortable, with helpful staff. Did not try their Japanese restaurant but it was packed every night and apparently has a good reputation. I would say this is a more "grownup"/sophisticated hotel. They rent out average bikes, which are a few € more expensive than the rental place down the street, but it's more convenient than the rigmarole of leaving 50€ cash per bike + a copy of your ID. Honestly, the only negative were the rental bikes, which were not very comfortable for long rides but do the trick!
Location, staff was very helpful. Bath products and bedding was very nice. Outlet for coffee machine didn't work, had to make coffee in bathroom sink. Top floor room was designed poorly with very short ceilings in corners and hard to access outlets.
a wonderful building, beautifully restored - we have stayed before and always look forward to coming back - the staff are all very friendly and helpful
The comfort of the room and the tranquility I asked for two umbrellas and they delivered me two ancient and torn(broken) umbrellas. I supposed that they would not receive(charge) from me anything and they received(charged) from me 10 Euros.In addition request for three occasions that will change a molten bulb of the bedside table and the personnel dl hotel ignored.
The building itself and the decor, good size rooms and quiet location. The staff were unable to recommend good restaurants. The places they recommended were unimpressive and touristy.
The building itself is nice, but the service grade is very amateur as the hotel's name. For a short while the front could not find my room key and she told me that she would charge me for the loss of the key. She found out my key somewhere else finally.
The rooms and the hotel itself were very nice and stylish and friendly staff. Nice location. With regards to service: there is definitely room for improvement. You would expect a better service in a hotel like this. Even though we knew most of the staff consists of students you would expect a better service and a professional staff given these rates. Or else lower the price (and expectations will be lowered too), then it would be easier to accept that most of the hotel staff are no professionals (yet). We also thought the lightning in the room was a little insufficient (a little bit too dark).
Service was excellent, friendly. Ambience and decor beautiful, location very conveneint.
Great stay here by myself....I felt safer than other parts of Amsterdam. Woah....great neighborhood. Students spoke in Dutch to each other in front of me several times.
Sentralt plassert, lett tilgang til Amsterdam sentrum og til universitetet. Et par av resepsjonsdamene var påfallende dårlig orientert om Amsterdam.
Hotellet og frokosten. Deilig og stor dusj Veldig lite rom. Bad uten varmekabler, og kun med skillevegger i glass. Ingen oppheng/knagger til yttertøy
The location When checking in staff was unfriendly. Rooms were small, beds small and bad, disgusting bathroom. Extremely noisy. Much better to stay at nearby Park Hotel or Garden hotel were I stayed on my other trips to Amsterdam. Memphis is definately not a 4 star hotel
it was in a very lovely leafy suburb, away from the hectic city centre but close enough to walk the room was very hot and there was nowhere to put luggage or toiletries
The hotel and staff were great, they were very accomodating and the price/quality, ie value for money is great. This is not a high end luxury hotel, but a very good, well priced hotel. And the best... free wifi, they understand that's important!! Rooms were a little warm for my taste, but I opened the window.
Location The bedspray was shabby and the bath was chipped. Hotel need refurbisment then it will be excellent!
Location at the residential area makes the hotel more like home. Size is also reasonable, not very crowded, not very silent, and this results in comfort. Closeness to the museum region.. N/A
This hotel was a great location for enjoying Amsterdam as one could walk to the centre of Amsterdam from the motel, but also allowed one to escape from the business at the end of the day.
Nice breakfast. A bit pricey for being so far from the centre.
We had a plesant stay
This is the second time that I have stayed at this hotel. It is good, reasonably central, and very suitable for business trips. A good point is that it provides supper, if needed, as well as breakfast. There was nothing I did not like
I liked the free WIFI the best USP of the hotel. The location was very near good restaurants and tourist spots the size of the rooms was too cramped. the double room was actually fit for only one person. the rooms in the 5th floor are really bad and felt like living in the attic. Thankfully I was given a better room on the 3rd floor. Besides, they overcharged for the breakfast. I can have the same breakfast outside for much lesser than 12.5 euros they charged me daily.
Totalt sett veldig godt fornøyd. Har ingenting å utsette på.
Det er utrolig hyggelig velkomst og god service i resepsjonen. Alltid hjelp og få. Tygt og godt hotell å bo på. Oppussing av bad
Fint rom, hyggelig betjening. Rent og pent. Liker ikke at betjeningen banker på og deretter låser seg inn før vi har rukket å reagere. Opplevde å ha kommet rett ut fra dusjen da døren ble åpnet av personalet.
Hyggelig hotell, spesielt på grunn av utsikt til 5 kanaler. Hyggelig område, sentralt nok til at en kan gå de fleste steder.
god seng, flott utsikt, hyggelige personale, flott terrasse litt stive priser på lunsjmenyen i forhold til hva man fikk. frokosten burde vært inkludert i prisen
Sentral beliggenhet, rene rom, vennlig betjening. God og rask service da vi ba om hjelp til å feire min brors 50 års dag. Bra frokostbuffet som ble etterfylt kontinuerlig.Resepsjon og bar døgnåpent. Satte stor pris på at det var dusj og toalett på rommet, det er ikke så vanlig i Amsterdam. Meget små rom som ble veldig varme. Måtte ha vinduet åpent. I en storby er det alltid noe støy, selvom hotellet lå i et rolig område. Spesielt varm april med 10 grader varmere enn normalt.