We have stayed there often in the past and really like the warmth and professionalism of the staff Some facilities could benefit from a "face lift"
Hotel very nice and in good location. Food really nice with plenty of choice. Two big swimmingpools and well equipted new gim. Very friendly animation team (international). Rooms furnitures quite old...and I would say the same about other hotel guests;) 70% of all guests were over 70 years old..mostly British..In the morning they booked best places near swimming pool (thou it is not allowed) and spent there no more then 30 minutes in the afternoon...Slow lifts especialy during meals..better take floors 1-3 and use stairs if possible.
This is an excellent hotel in an outstanding location in Playa De Las Americas. Situated right on the beach, we used the small beach right outside the hotel a couple times, even though the shore was a bit rocky. A nicer, larger beach can be found on the other side of Puerto Colon, known as Torviscas Playa. The food was very good, and the selection was absolutely huge, although I have had better food at other resorts. There is certainly something here to be found for everyone. I had requested a room on a higher floor to avoid any noise that may occur at lower levels, and they accomodated my request with a nice 10th floor room with a beautiful view overlooking Puerto Colon, Torviscas, and the sea. All hotel staff was very accomodating! Hotel room was a bit small and out-dated, and in need of remodeling. Beds were very hard.
The location near the beach was excellent. The food was varied and delicious (we had halfboard). We also liked the active animation-team and the entertainment (for both kids and adults). The much-needed airconditioning did it's job perfectly during the hot weather. The room was big enough and kept clean, it also had a nice seaview from the balcony. And last but not least - the staff was very helpful and friendly. There's nothing really negative to say about this hotel. Maybe the fact that the drinks are a bit expensive at dinner/in the bar.
The room was basic but the hotel was excellent, half board was a good deal and the food choice very good. The hotel was in an good position for the beach, bars etc. None
Breakfast, pool area, location. Rooms a bit outdated, elevators hard to catch.
you could get easy from the airport to the hotel,it was very close to the beach, it had a very big restaurant with a good program, outside the hotel is the meeting poit for many trips like Jungle park, San Miguel Castel,etc, tv channels in 4languages english,german,italian,spanish the furniture and the painting in the hotel room are a little too old, and this was unpleasant(I speak on the behalf of my room)
Nice location, beside the beach and promenade, friendly staff, nice breakfast and super view from our 8th floor room.
The breakfast buffet was very large. The view from the room and location were ideal. The bed was a bit stiff.
The choice of food at breakfast and dinner was excellent. Very attentive, hard working waiters. The hotel has bright and spacious puclic areas. There was good entertainment for families. There are not really enough lifts for the number of people staying in the hotel. Bedrooms could do with a refresh.
Så klart beliggenheten. Herlig rom i 3.etg.med havsutsikt.Fantastisk solnedgang.Ingen kan ha det bedre. Flotte folk i resepsjonen, nydelig frokost ,herlig badeanlegg (som vi ikke brukte så mye,liker stranda bedre).
Hyggelig rom. Bra bad. Delvis havutsikt. Fin beliggenhet. Kjempegod frokost med fantastisk utvalg. Deilige, rene badehåndkler til solsengen hver dag. Ba om to vinglass. Disse kom aldri! Det meste ved dette hotellet er bra, men enkelte gjester ved hotellet var svært uhøflige. De smatt foran deg på vei inn i heisen og i frokostbuffeen.
Mottagelsen I resepsjonen,var alltid rent I hotellet og området Sengene var alt for harde å ligge på.
Beliggenhet og faciliteter, pluss service
Godt kjøken, bra restauranter og bare For få og langsomme heiser, litt nedslitt hotell, dårlig kvalitet på underholdningen, bortsett fra vinkurset
Bassengområdet Være tydelig på konsept vedr halvpensjon. Å spise i en fullt opplyst spisesal tett sammen med bare pensjonister er ikke helt det vi hadde tenkt oss. Bestiller man rødvin får man bare servert den de har. Vinkart eksisterer ikke. Maten var under middelmådig
Beliggenhet, sjøutsikt, maten (spes. frokosten) og aktivitørene/ aktivitetene (kveldsunderholdningen) var fantastiske :-) Det var en superfin ferie på dette hotellet Ikke nok sol stoler og man måtte betale for underlag på disse- om var var heldig og fikk tak i en stol
De hadde bra frokost. Når man har betalt det man har, blir det feil med ekstra penger for kjøleskap (hadde ikke minibar, men tomt kjøleskap), og andre fasiliteter hotelet rekalmerer med at de har.
Et enormt og vakkert, oppvarmet svømmebasseng, dans til levende musikkhver kveld, beliggende inntil koselig strandområde og lekkert gateområde med mye butikker og restauranter. Hotellet er i seg selv det beste jeg vet om i verden for våre formål. Skulle jeg ønsket forbedring måtte det være i dansemusikken og også at antallet vakre kvinnelige gjester kunne vært høyere. Litt høyere kvalitet på frokosten ville heller ikke skadet.
Hotellet har en meget god frokostbuffe. Renholdet var meget godt, og bassengområdet er fantastisk. Men det beste var beliggenheten. Hotellet ligger midt i smørøyet både i forhold til strand og gode butikker.
Rommet er noe slitt men ok Minibar på rommene oppussing av bad
Rengjøring på rommet hver dag,varme i badegulvet, lå helt inntil promenaden langs sjøen, samt en døgnåpen "mini"-butikk. Vi hadde halvpensjon og da var frokost inkl. og vi kunne velge om vi ville spise lunsj eller middag. Vi er ikke bruker av rullestol el. men ser at dette er et meget bra hotell for rullestolbrukere. Dobbelsengen var to "feltsenger" som var satt sammen, de gle fra hverandre på de glatte flisene hele tiden. Gratis vann kun for All-inklusive gjestene. Kun det minste(utenom barnebassenget) var oppvarmet, og det var ikke så veldig varmt. Bassengene så forøvrig mye større ut på bilde enn de var i virkeligheten
Hotellet var bra men støyen fra nattelivet reduserte hotell-opplevelsen
Maten, utemiljøet, personalet.... Jeg takker hotell direktøren og personalet for kortet og champangen jeg fikk for min bursdag. Nei, totalt sett var det en deilig opplevelse.
Fikk ikke det vi hadde ønsket. Dårlig resepsjonsservise. Minibank i uorden i all den tid vi var der. Heisene virket bare halve tiden, noe som resulterte i at vi måtte gå fra 5. etasje og ned med 7 kufferter 5 golfbag 1 barnevogn og 1 baby, personalet brydde seg ikke.
Plassering, tilgjengelighet, varierte tilbud og utmerket mat.
Bra beliggenhet, bra frokost ! Noe bedre standard på rom. Bedre trimrom. Det var IKKE bra !
Nærheten til stranden og uteområdene Begynner å bli slitt, litt oppussing
Beliggenheten med gangavstand til det meste, og ingen biltrafikk. Plastikkoverlakene; de var ubehagelige, ble klam, samt at de ikke var festet til hvert hjørnet av madrassen som tiltenkt, så de vred seg og ble liggende som en skrukk midt i sengen., dessuten var madrassen veldig hard!
Meget dårlig treningsrom !!!! Skitne lokaler og meget dårlig utstyr. Mye av utstyret var ødelagt
Både maten og underholdningen Kanskje underholdning for mindreårige burde vært sendt litt tidligere på kveldene. Klovner etc.
Been before and enjoyed stay. This time got 2 bed apartment for half the usual price. Reason as we found out was the both restaurants were closed, one for refurbishment. Building work going on so noisy around the pool. Always enjoy our meals at the Inti pool bar, and although cold a nice pool at the Royal Tenerife. Only that the restaurants were closed, and that was not evident when booking. Also the refurbishment work to one of the restaurants. On site mini market also a little pricey
enjoing a relaxing vacation it is very important to have dishwasher in the appartaments
Had a great family vacation. Easy to travel from this area to all parts of the island. Staff were very helpful and friendly. the pools were great (with one heated a nice treat, even though the weather was so amazing we didn't need that). Our room had a private back yard which we really liked. A great place for a family vacation. We would absolutely return in the future. While it didn't interfer in any way with our holiday, the hotel is directly below the approach flight path for the airport. However we didn't hear any night flights and it really wasn't a big deal. More significant was the pool bar/restaurant. While the staff are very pleasant and friendly, the food really isn't that great, although the BBQ nights seemed to always be well attended. Club Med the other restaurant was quite pleasant and we ate there a couple of nights
Staff were very helpful, the villa apartments were very well equiped and up to a very high standard. Very very relaxing area around the pool and right in the heart of the golf course. Will be returning soon.
The comfort of the beds and the size of the accommodation. The bathrooms were very dated and need replacing. Also the plane noise.
Excellent weather. Convenient location (to golf course). Good poolside bar Swimming pool was out of use - will send seprate complaint
Very comfortable high quality accommodation - loved the garden, very efficient staff
We liked privacy the most. The apartment was comfy, also he own small backyard was lovely. The resort and apartment were both clean. Staff was extremely friendly (except we had small misunderstanding with parking fee while checking out) and all people spoke English. Thank you for the nice holiday! Checkout took a bit too much time and we were in hurry.
The size of the room and the facilities inside were fantastic. The pool side was lovely and great for our little boy. The gym facilities were not brilliant and the food at the pool bar was quite poor.
Modern looking and clean room. Large pools, great views. Close to Los Abrigos, a quaint little town with great food. Very poor wifi which cost 5.95 euros a night. After complaining about it, we were told they were aware of the problem. You aren't allowed to park in the hotel lot, instead you have to go to a lot that's quite far. Staff seemed pretentious and made us feel unwelcome. Check in at 4 PM (they were not ready for us even then) and check out at 10 AM. Noisy neighbors kept us up well into the night and their TV woke us up in the morning.
We found this hotel very comfortable and clean, it is very quiet - which we just wanted - no noise at night to keep one awake. The double bed was very comfortable (not twin beds pushed together) and lovely crisp sheets. The restaurant on site at pool provides good food and not too expensive. The best place by far that we found to eat is a place called Dabda's it is situated beside the Aberdeen Steakhouse (do not eat here) which is down near the main area of San Blas (taxi will know). The food here is just first class and you will want to go back again and again. There were four of us in group and we had starters, mains, dessert, coffees and two bottles of wine and it cost only 114 euro.
rustig buiten het vakantieseizoen check-out to early ( 10h00) and check-in to late ( 16h00), and need a car
A good value for the money. Good facilities in the kitchen. Nice sun set view.
Very clean and well maintained. Quiet, friendly family style complex with close access to a range of food offerings and super markets for those who wish to self-cater. Swimming pool with life-guard on site, also pool cafe with a good range of food and drink... english staff.
Excellent location, smart, clean apartments and pleasant pool area Small and very quiet, bar and restaurant are dead
Very well equiped apartment. Very good value. Restaurants/Shops very close. Location close to the airport, but OK for people which want to make trips around Tenerife ( instead of staying in one place on the beach ).
Very nice place, very calm area. The garden and the swimingpool are great.
Location and value for money
Relax in the sun, walk, socialise. Only hob and inefficient microwave but no oven in the apartment, therefore no grill either, which made eating in so much more difficult. That means we spent far more money eating out than we wanted to.
Stayed there for one week,late november.Great, but quiet place.Nice shopping centre nearby.Close both: to the Ocean and beach.Great for families, honeymoon and amture couples.
Closeness to the shops and bars in the area,short journey from the airport,watching plane fly overhead,quite easy to get used to the noise.