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Worst flight experience ever

Fordeler: The airline decided to change the plane so everyone could not fit. As a result, we have been changed to a new flight but a different airport. This is an incredibly poor airline and this type of service should not be allowed nor acceptable.

Ulemper: Everything

Fordeler: Nothing

Ulemper: Flight was 2 hours late. Incredibly messy boarding procedure. Then they kept everyone in the plane for more than one hour with no air conditioning. Crew had to open the aircraft doors to let some air into the cabin.

Delayed

Ulemper: Delayed 2.5 hours

Ulemper: Board personnel not polite; no assistance were done with my baby.

Fordeler: Vert kind and proffessional crew On time departure and flight

Ulemper: Lack of any free offer fof snacks or drinks Not even water was offered Very very limited legroom

Ulemper: Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition.