Finn billige flybilletter med Vueling

Overbooked

Ulemper: They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not.

Good, quick flight.

Fordeler: Efficient boarding and departure. Clean aircraft.

Ulemper: Seats are too close together. This is the first time my knees the seat ahead of me.

Delay after delay after delay

Fordeler: We actually made it to Stuttgart.

Ulemper: Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me.

Poor from start to finish

Fordeler: Getting off the plane in Barcelona

Ulemper: Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had.

Luggages payment

Fordeler: at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please.

Ulemper: Paid for priority board but there’s no priority given at the gate.