Finn billige flybilletter med Thai Vietjet Air

Fordeler: Had trouble with Vietjet charging me additional money for a flight change that didn’t go through on their website. Tried to explain it to them at the airport and they didn’t understand. Tried contacting them on their website and still didn’t understand how to fix it.

Ulemper: Better policies and a website that works when changing/booking flights

Ulemper: The fees for checked baggage were not clear and they did not state them at all and trying to purchase a checked baggage was impossible to do and frustrating. I had to pay $55 for two bags for an hour flight.

Ulemper: Check in was frustrating, to say the least. We had to go upstairs to pay an excess baggage fee, instead of where we checked in. Despite being first in line we had to go to the end of the line because we were in the wrong line. They decided to tell us after the other line formed, not at the time.

Ulemper: 3 hour delay, missed all other flights home

Ulemper: 3-timers forsinkelse, gått glipp av alle andre fly hjem