TAP AIR PORTUGAL-info
| IATA-kode | TP |
|---|---|
| Ruter | 204 |
| Populær rute | Barcelona-El Prat til Lisboa Humberto Delgado |
| Flyplasser håndtert | 83 |
| Populær flyplass | Lisboa Humberto Delgado |
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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2,6
Ulemper: TAP doesn't understand the first thing about customer service.
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8,6
Fordeler: The crew was super nice. Everything went smoothly.
Ulemper: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
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2,0
Fordeler: There is nothing to like about the flight
Ulemper: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
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9,0
Fordeler: It was on time and everything went well
Ulemper: They could have offered more water
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8,0
Ulemper: The crew not sympathique
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5,6
Ulemper: Boarding procedures
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3,3
Ulemper: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
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5,0
Ulemper: The flight was delayed. Food is miserable.
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8,4
Fordeler: Average friendliness of crew, paying for extra leg room seat is a must
Ulemper: Food with a taste, rather than dull
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6,6
Fordeler: New plane, great seating.
Ulemper: Food should be tastier and boarding should be more efficient and on time.
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4,0
Fordeler: It was Okay
Ulemper: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
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5,2
Ulemper: Late as always
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9,3
Fordeler: Service and comfort.
Ulemper: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
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7,0
Fordeler: Comfort and cleanliness of flight.
Ulemper: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
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7,0
Fordeler: Crew very good nice fligth too
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2,6
Fordeler: Nothing! Horrible!
Ulemper: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
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7,3
Ulemper: Transfer time in Lisbon
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10,0
Fordeler: Good airline, great service, boarding process, on time departure and arrival
Ulemper: No complaints
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8,0
Fordeler: usb Power
Ulemper: The seat padding needs to be improved.
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10,0
Fordeler: Everything. Flying First class is the only way to fly
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8,3
Fordeler: Food was great, seat was amazing
Ulemper: Boarding was done by bus and it took too long and it want comfortable
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2,8
Fordeler: Nothing
Ulemper: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
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4,3
Fordeler: Good movie selection
Ulemper: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
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2,0
Ulemper: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
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10,0
Fordeler: Tap was great for the long flight
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7,6
Fordeler: Tap crew is very nice.
Ulemper: No turbulence
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2,0
Fordeler: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
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2,0
Fordeler: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Ulemper: Train the staff to be nice and pleasant
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10,0
Fordeler: We upgraded to first class, so everything was perfect!!
Ulemper: Nothing
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10,0
Fordeler: We upgraded to first class and everything was perfect!!
Ulemper: Nothing
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10,0
Fordeler: Good service, friendly staff and easy boarding process, good food and on time departure
Ulemper: No complaints
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7,3
Fordeler: New aircraft had free Wi-Fi and lots of movies. Clean.
Ulemper: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
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6,6
Fordeler: legroom in business is good, food was ok. only one round of drinks was offered.
Ulemper: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
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7,6
Fordeler: Price
Ulemper: Use jet bridge instead of bus gate
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7,3
Fordeler: Price. Service and food offered in the plane
Ulemper: The boarding process: everyone crowds into the line without regard of the grouping.
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3,0
Fordeler: Nothing.
Ulemper: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
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10,0
Fordeler: Yes
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8,0
Fordeler: Seats super comfortable. Big screen entrainment.
Ulemper: One more time offer drinks for a very long travel time (other 10H).
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9,2
Fordeler: Super friendly
Ulemper: Maybe a hot meal?
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8,0
Business Class on TAP - Lisbon to Miami
Fordeler: Good service on the plane, the food was good and the seat was very comfortable.
Ulemper: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
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4,0
Ulemper: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
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2,0
Ulemper: Worst trip ever
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10,0
Fordeler: Efficient check in and polite crew.
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9,6
Fordeler: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Ulemper: Nothing to complain about. Everything was outstanding.
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8,0
Ulemper: Legroom
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4,0
Ulemper: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
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4,0
Fordeler: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Ulemper: Disgusting food. Price gouging for checked baggage. Surly attitudes.
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8,0
Fordeler: Crew was awesome, seat spacing comfort not so much.
Ulemper: Need to have seat upright to use trays to eat on flight
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6,6
Fordeler: Nice crew.
Ulemper: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
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2,0
Fordeler: :(
Ulemper: :(
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8,0
Ulemper: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
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4,4
Ulemper: More organized boarding process
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4,0
Ulemper: Super uncomfortable seats (the most ever) No personal tv/entertainment.
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4,0
Fordeler: The crew and personal were ok.
Ulemper: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
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8,0
Ulemper: One more toilet on the Lisbon Geneva flight would have been nice.
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8,3
Ulemper: Leave on time. Offer more snacks
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10,0
Fordeler: Cree
Ulemper: Boarding was slow
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7,3
Ulemper: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
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3,0
Ulemper: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
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9,6
Fordeler: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Ulemper: The Kayak website sucks
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8,6
Fordeler: The crew was super nice. Everything went smoothly.
Ulemper: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
vurdering fra
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9,0
Fordeler: It was on time and everything went well
Ulemper: They could have offered more water
vurdering fra
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9,3
Fordeler: Service and comfort.
Ulemper: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
vurdering fra
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10,0
Fordeler: Good airline, great service, boarding process, on time departure and arrival
Ulemper: No complaints
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10,0
Fordeler: Everything. Flying First class is the only way to fly
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10,0
Fordeler: Tap was great for the long flight
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10,0
Fordeler: We upgraded to first class, so everything was perfect!!
Ulemper: Nothing
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10,0
Fordeler: We upgraded to first class and everything was perfect!!
Ulemper: Nothing
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10,0
Fordeler: Good service, friendly staff and easy boarding process, good food and on time departure
Ulemper: No complaints
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10,0
Fordeler: Yes
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9,2
Fordeler: Super friendly
Ulemper: Maybe a hot meal?
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10,0
Fordeler: Efficient check in and polite crew.
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9,6
Fordeler: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Ulemper: Nothing to complain about. Everything was outstanding.
vurdering fra
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10,0
Fordeler: Cree
Ulemper: Boarding was slow
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9,6
Fordeler: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Ulemper: The Kayak website sucks
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8,0
Ulemper: The crew not sympathique
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8,4
Fordeler: Average friendliness of crew, paying for extra leg room seat is a must
Ulemper: Food with a taste, rather than dull
vurdering fra
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6,6
Fordeler: New plane, great seating.
Ulemper: Food should be tastier and boarding should be more efficient and on time.
vurdering fra
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7,0
Fordeler: Comfort and cleanliness of flight.
Ulemper: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
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7,0
Fordeler: Crew very good nice fligth too
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7,3
Ulemper: Transfer time in Lisbon
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8,0
Fordeler: usb Power
Ulemper: The seat padding needs to be improved.
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8,3
Fordeler: Food was great, seat was amazing
Ulemper: Boarding was done by bus and it took too long and it want comfortable
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7,6
Fordeler: Tap crew is very nice.
Ulemper: No turbulence
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7,3
Fordeler: New aircraft had free Wi-Fi and lots of movies. Clean.
Ulemper: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
vurdering fra
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6,6
Fordeler: legroom in business is good, food was ok. only one round of drinks was offered.
Ulemper: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
vurdering fra
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7,6
Fordeler: Price
Ulemper: Use jet bridge instead of bus gate
vurdering fra
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7,3
Fordeler: Price. Service and food offered in the plane
Ulemper: The boarding process: everyone crowds into the line without regard of the grouping.
vurdering fra
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8,0
Fordeler: Seats super comfortable. Big screen entrainment.
Ulemper: One more time offer drinks for a very long travel time (other 10H).
vurdering fra
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8,0
Business Class on TAP - Lisbon to Miami
Fordeler: Good service on the plane, the food was good and the seat was very comfortable.
Ulemper: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
vurdering fra
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8,0
Ulemper: Legroom
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8,0
Fordeler: Crew was awesome, seat spacing comfort not so much.
Ulemper: Need to have seat upright to use trays to eat on flight
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6,6
Fordeler: Nice crew.
Ulemper: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
vurdering fra
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8,0
Ulemper: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
vurdering fra
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8,0
Ulemper: One more toilet on the Lisbon Geneva flight would have been nice.
vurdering fra
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8,3
Ulemper: Leave on time. Offer more snacks
vurdering fra
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7,3
Ulemper: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
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2,6
Ulemper: TAP doesn't understand the first thing about customer service.
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2,0
Fordeler: There is nothing to like about the flight
Ulemper: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
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5,6
Ulemper: Boarding procedures
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3,3
Ulemper: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
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5,0
Ulemper: The flight was delayed. Food is miserable.
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4,0
Fordeler: It was Okay
Ulemper: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
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5,2
Ulemper: Late as always
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2,6
Fordeler: Nothing! Horrible!
Ulemper: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
vurdering fra
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2,8
Fordeler: Nothing
Ulemper: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
vurdering fra
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4,3
Fordeler: Good movie selection
Ulemper: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
vurdering fra
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2,0
Ulemper: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
vurdering fra
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2,0
Fordeler: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
vurdering fra
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2,0
Fordeler: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Ulemper: Train the staff to be nice and pleasant
vurdering fra
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3,0
Fordeler: Nothing.
Ulemper: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
vurdering fra
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4,0
Ulemper: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
vurdering fra
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2,0
Ulemper: Worst trip ever
vurdering fra
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4,0
Ulemper: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
vurdering fra
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4,0
Fordeler: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Ulemper: Disgusting food. Price gouging for checked baggage. Surly attitudes.
vurdering fra
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2,0
Fordeler: :(
Ulemper: :(
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4,4
Ulemper: More organized boarding process
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4,0
Ulemper: Super uncomfortable seats (the most ever) No personal tv/entertainment.
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4,0
Fordeler: The crew and personal were ok.
Ulemper: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
vurdering fra
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3,0
Ulemper: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
vurdering fra
Flystatus
Rutekart for TAP AIR PORTUGAL
Populære flyruter
Populære flyruter
Populære flyplasser TAP AIR PORTUGAL flyr til
- Lisboa Humberto Delgado flyplass (LIS)
- Porto flyplass (OPO)
- Paris Orly lufthavn flyplass (ORY)
- Funchal Madeira flyplass (FNC)
- London Heathrow flyplass (LHR)
- Barcelona-El Prat flyplass (BCN)
- Milano Malpensa flyplass (MXP)
- Madrid Barajas flyplass (MAD)
- Geneve-Cointrin flyplass (GVA)
- Roma Fiumicino flyplass (FCO)
- Ponta Delgada (Açores) Nordela flyplass (PDL)
- Zurich flyplass (ZRH)
- Brussel Bruxelles-National flyplass (BRU)
- Munchen Franz Josef Strauss flyplass (MUC)
- Amsterdam Schiphol flyplass (AMS)
TAP AIR PORTUGAL kontaktinformasjon
- TP IATA-kode
- +47 810 00015 Ring
- flytap.com Besøk