Extremely helpful desk (perfect English), nice restaurant/cafe, extremely convenient location to the sights, nice rooms, even A/C. Just be aware that you'll have some walking to do from the train station, but you can cut 3/4 of the walk by taking the tram, or you can cab it to within a block.
Good location with excellent service from the staff day and night. Defintely stay there again.
Perfect location and all hotel features were good or better. With tram a very short walk away, you could go anywhere with ease. Rooms have double windows for sound control.
Good Service and Location No Coffee Making Facilities
Great location. Double windows that helped to reduce the street noise. Really nice staff that helped for reserving tables from restaurants. There might be some improvements in breakfeast...
AMAZING LOCATION Almost exactly in front of the cathedral. The room was nicely decorated, and very clean. I think it is a True three star as opposed to a three star that is really a two as you often find in Europe. Very difficult to find if you're driving! Much of the area surrounding the hotel is pedestrian only, and your GPS will get very "confused" because it can not guide you anywhere near the hotel itself. If you drive, look for a paid underground parkin lot.. (Parking Gutenberg at Gutenberg plaz is the closest to the hotel)
Excellent location, adjacent to the cathedral and convenient for city centre facilities. Staff friendly and very helpful. Rooms decorated and furnished in 'traditional' style are relatively spacious and very clean. Bathroom spotless and well serviced and maintained.
Good location for tourists and business travelers; close to the Cathedral, restaurants and public transportation. The breakfast (13 euros) was too expensive,
This place was in an ideal location, right near the cathedral. The staff couldn't have been nicer. The room was clean and comfortable. It's too bad that there's not more parking on-site, but also not really surprising considering it's smack-dab in the middle of the old town. I parked at a garage near the train station and walked in, and that was fine.
situation close to the center poor breakfast
Small but interestingly decorated bedroom. Fun lobby. Lovely front desk and restaurant staff. Shower flooded the bathroom floor and, if I had not thrown all the towels down, it would have flooded the bedroom as well. They were surely aware of this as the shower head was positioned facing the wall. Once it was turned to focus the water downward, the flooding began. Room 308.
Fantastisk beliggenhet midt i sentrum og gangavstand til alle severdigheter. Rommet bra og hyggelig stemning Frokostsalen kan virke noe liten og trang
Vi hadde et nydelig værelse.
Hyggelig personalet og at hotellrommene stadig forbedres. Vi kommer stadig tilbake til dette hotellet. Litt støy fra røykere natt til fredag i gaten utenfor.
Everybody was very nice and attentive. Great location, nice and clean room. I recommend this hotel.
the service, the room
The location was excellent (2 minutes walking and you are in the centre of town) as was the friendliness and quality of the staff. The hotel is an excellent blend of modern interior design in a historical building. The rooms were roomy and comfortable (in particular the beds). Quiet location.
They had renovated a very old building very carefully while including excellent modern facilities. It was hidden away within walking distance of the old town, it was quiet, a real treat, one of the best hotels we have stayed in. For the price the breakfast was rather limited, although they did have fresh juices and excellent coffee
We booked early and found a very good price for our room. The fairytale-like hotel is a recently restored 16th century Alsacian construction, complete with exposed wooden beams, contrasting very nicely with all of the modern amenities (very clean new bathrooms!) The staff was very welcoming, and most spoke French, English, and German. They recommended and reserved a great restaurant, and also reserved us a taxi with no problems. Wifi is pay-only, but there is a free to use computer, with printer, near the lobby. The bathtub/shower really needs some sort of curtain or glass partition to avoid spraying water everywhere, but one can make do.
Absolutely remarkable building, refined luxury, one of the best places I've ever stayed at, in a city distinctly lacking any other competitor. OK, the breakfast fruit juice was disappointing
Location is perfect Staffs are super friendly and helpful Comfy bed and nice room
Lovely room, complimentary bottle of wine, excellent breakfast Privacy was lacking due to windows of other rooms facing ours. Noise from people drinking in the courtyard.
This is a full 10-grade hotel. If you like hotels with a charm - that`s the one in Strasbourg. The restored old inn building is just beautiful with a number of old beams kept around. The staff is remercably kind and helpful. With a booking.com rate the price - quality ratio is just amazing! The location is also great - in the vicinity of all the touristic/shopping attractions in the city! Be aware of the fact that by car the entrance of the hotel`s street seems closed - there is a low intercom box on the left-hand side and you have to push the button - the reception puts the hydraulic pillar down for you ;-)
The hotel is in such a picturesque place, and traditional. A truly wonderful place to stay. Only room service available for evening meals. Would liked to have sat and ate downstairs socially, in such a beautiful hotel.
The hotel was lovingly restored, it is in a beautiful old building but offers nonetheless all the latest standard. The staff in the hotel was friendly and helpful. Somehow, the athmosphere in the room was a bit sterile. The light in the bathroom was insufficient by far. The room was too small / simple given the price per night. Also, the breakfast at EUR 22,00 per person was way too basic. Half an hour before the end of breakfast, there were no more refills on eggs etc. There was too little personnel to clear tables in the slightly too small breakfast room, so plates and other dishes would be piling on the tables.
Friendly staff, excellent location and a very attractive inner courtyard. If travelling by car the car park was just opposite so ideal for transporting luggage.
Location --- Service --- Friendly staff No
Attractive hotel in excellent location with
hotel is charmful (belongs to the german romantik hotel chain) improvement suggestion: provide tee boiler in bedroom
Wonderfully central position although quiet. Atmospheric old building and very interesting rooms
cosy rooms, nice breakfast
Everything. Staff very friendly and helpful, the room very nice and clean. At any time, I would come back to this hotel and can only recommend it. In the morning, the heating and warm water was not working in the whole hotel due to a technical problem - this could not be solved before our departure. But this is "force majeure". I asked for a discount due to this and got it without problem.
The location was excellent. The steps were a little difficult especially with the luggage. The dark corridors just before you switch on the lights are unsafe in my opinion.
room was comfortable, quiet, bed was really nice breakfast wasn't that great. and quite pricy. Should be included with room. Parking was not good either.
Hotel is very central located, close to main city attractions, easy to shops restaurants and the river, you can even find underground parking only few minutes away. Main receptionist spoke many languages, night staff was very helpful, generally hotel has a very good friendly atmosphere. Only thing is that the bed in our bedroom was a bit short and small. if you are more then 6.2 foot (1.89 m) tall, you might find it uncomfortable.
The location was perfect and Hotel Suisse is a nice hotel, very good value for money.
The location was very good to central downtown activities.
It is designed beautifuly. Good location Room too small. No place for suitcases. Thin blanket not acording to weather, we slept with our coats. Shower too small, got all wet. Needs a curtain on bath.
The hotel is very well located, nicely and romantically designed, and the staff is friendly. The only problem we had was that the romance somehow detracts from confort: there is an elevator, but guests have yet to climb a few stepts up and down, and the rooms are small.
Hotel aux trois roses is a small, cute hotel close to the city center in strasbourg. A parking lot is just opposite the hotel (9euros for 24 hours). Staff was friendly, the double room was somewhat small but clean and with a nice bathroom. The breakfast buffet was quite nice. We were there for just one night, but the impression was very good and I would advise this hotel to my friends.
friendly staff no air condition really warm in the room
It was close to the main cathedral centre. The staff was friendly. They should include the breakfast with their rate. I found the breakfast was expensive.
Location. The glass shield for shower can not avoid leakage of water and hence made the floor totally flood! It's very inconvenient to unload our luggages, because there is no space for parking car, even just temporarily, in front of the hotel. So we just parked on the street for unloading with cars running besides us.
excellent location close to centre yet quiet and pleasant The rooms are small
Location is perfect -close to the city center, yet in a quiet area. A parking garage is directly opposite the hotel - a great plus when coming to Strasbourg by car. The heating was turned off when we arrived, so it was chilly in the room and bathroom, but we switched the radiator on and it got warmer overnight.
Staff were kind and helpful. Room was clean and bright. The shower was inadequate. The bathroom door didn't close properly. Reception couldn't help with certain queries as they did not have a working computer.
The room was clean and comfortable and a very good value. The hotel is very convenient - within 10-15 min walk of shopping and multiple bars/restaurants/food markets, etc. Also, it's on the bus line and just a short ride from the train station. I also liked that it was within walking distance of the Council of Europe and ECHR, because that was my purpose in town. The breakfast was also very good - assorted breads and pastries, juice/coffee/tea, fruits and cheese and yogurt, etc. I would definitely stay here again.
There is a sauna no
Good location - close to the historic district of the town, quiet area, kind service . No.
The architecture and the old world charm. The location was perfect.
The location I like the hotel very much
I wasd right in the center of everything. That I truely enjoyed. And I was on the top floor and thank god there was air conditioning.
It took a lot of time to check in and then to check out because the staff was struggling with their computer.
Excellent location in a delightful building. Good lift to small but comfortable room. Access to the lift (elevator) was through the back of the dining room past an area used by staff for smoking. The smell of smoke was very bad indeed.
Staff was very friendly-location was perfect.
Spacious room and lovely building Breakfast a bit expensive for what was offered
The location next to the dôme. Over-coordination betweeen staff, but still, lack in customer orientation. Poor breakfast service!
location the fact that one has to go litterally through the kitchen/pantry area to get to the elevator to the rooms and deal servers carrying plates of food or dirty dishes from the restaurant! We understand this is an old buiding but the kitchen smell was not pleasant to say the least. There was no trace of our reservation when we showed up .We were awakened at 7 am by very loud noise coming from staff carrying bottles being recycled in the courtyard dowen below.
Staffs were very nice! Direct phone line to the room seemed to be not working.
Location excellent Noisy on wekends
friendliness and geographical situation within the city
Very good position for visiting Strasbourg and parking not too difficult. No TV as standard - you have to pay for a more expensive room to have TV. This is an anomaly nowadays.
Basic hotel, but honest. Basic services, nice staff, good location. Don't go here if you look for a business hotel or you are on a romantic trip. Rooms are too small (mine at least) for family.
attention of owner and friendliness of staff small bed and room - ok for one night not more
Location is perfect - 5 minutes to Notre Dam. Parking is nearby and costs only 9 euro per 24 hours, good hotel for those who travels by car. Clean room. Staff is very friendly. Breakfast was so french!
Nice cosy hotel! 5 min to Cathedral! I did not have breakfast. There are so many cafes and bakeries around, one can chose something new everyday! Very positive impressions!
The room was small for four people
Location is good. The people is kind and helpful.
location was amazing
This hotel had a great location on a gorgeous square in a lovley part of the city right near the main shopping street as well as river.
Good value hotel: I liked it. Clean and comfortable room. Quite in the night and great location: in the pedestrian area, close to the Cathedral. Travelling by car? Parking possibilities at a distance of just 100 m.
The location is excellent, rooms are small, but enough for a budget traveller. Hotel staff is very friendly.
The hotel has fairly basic facilities but is right in the centre of the prettiest part of Strasbourg. There are views of the river from the second floor. Restaurants abound and delightful shops are nearby. The beautiful cathedral is yards away. Take care with the restaurant you choose for dinner. The Moulin Rouge does an excellent breakfast. It is a little difficult to park nearby in order to drop luggage off.
The room was comfortable and extremely clean. The staff was courteous.
Great location in the very center of the Old Town No parking next to the hotel (although advertized), so I had to park far away at the public parking. Nobody was there for a checkout when we arrived around 11PM, so we had to call the door and could not hear anything (a person was apparently speaking English but with a tough accent and through shitty intercom). Then we had to walk for 100m to another hotel to pick up the keys, they we had to walk with our stuff from the car, since there is no way to drive close to the hotel. The room is tidy, but old, needs renovation. Maybe locals are used to living like that, but it's not acceptable for a hotel in a big city. It was a mistake to pick that hotel instead of regular Budget chain, it's not worth it.
This is a "bed and breakfast" not a hotel.
Great location! Much nicer than Cithotel in Rennes (awful!) Nope
Clearly the best thing about Citotel Des Arts is its fantastic location: You have only a 2-3 minute walk to the Cathedral, a one minute walk to the River (at best!), the price of 75 euros was definitely priceworthy. However, the location is worth the price of admission alone. We found the service to be excellent and the staff attentive to our needs. Well, let's just say that if you sit in the bathroom, one foot will be in and one out (outside of the bathroom). Its an exaggeration but the toilet is almost one with the wall- a mosquito couldn't fit into that space. We did see mold in the shower but it wasn't over the top. It would not stop from staying there again.
It is located at the center of the city. The rooms are so tidy and neat. Bathroom is useful.
- very strategically located - room kinda small, no air condition thus in summer it can get quite warm.
location - near city centre, but still on very quite street no air conditioning
Proximity to the cbd
Location - close to tram station No elevator. Quite strange that no on-site registration is required.
Great location, nice staff, good breakfast, spacious, cosy and clean rooms, good wi-fi connection (free).
We had a great experience at this hotel – the location and price were perfect. Very helpful staff and a very friendly city.
very clean, modern, well-designed, excellent location, comfortable bed and room, excellent and good value breakfast air conditioning or fan would have been helpful in hot June
Good Location, free internet and good sized room Hard to find and rooms not very well insulated from noise. Don't expect to be able to sleep in. Also, no lift.
Very central and modern facilities. No parking close by.
Det var ok. Gjør noe med dusjhåndtakene! Personalet kunne godt lært seg litt engelsk!
Sentral beliggenhet, med gåavstand til de fleste serverdigheter og den gamle bydel. Kort vei til trikk som kan ta deg steder som Europaparlamentet og Menneskerettighetsdomstolen. Stille gate. God restaurant. Litt vanskelig å finne frem til med bil. Parkering i parkeringshus noen kvartaler unna. Men greit når vi først fant frem.