It was very clean, friendly, and quite and breakfast was great
Staff was friendly and efficient. Nice rooms. Excellent central location for doing business.
Nice look, new Everything was great
Everything was excellent
The staff personnel were great and made you feel most welcome. Jason Birch went out of his way to make sure all of our needs were provided. Everyone was great! There isn't a lot to not like. The complimentary newspapers are good, but would appreciate a local paper in place of perhaps the Wall Street Journal.
The Room was massive. It have a great living room area with couches dry bar and fridge. The staff was more than friendly and helpful. The room was very clean and the beds were so comfy. The hot breakfast was tasty and had a great verity. The hotel was close to the Gateway and downtown. I was very pleased with this purchase. The only thing I didn't like was you couldn't get beer or drinks after 11 P.M.
Price, breakfast, accomodations Gym lacking a general weight station, Pool should be inside building, a female Staff member was rude and with an actitude.
The staff was outstanding! Stella and Aple were terrific!
Room was nice and spacious. Breakfast was great! Extra 10 bucks to park
Coffee and hot chocolate bar!! Best breakfast I've ever had at a hotel. Rooms were amazing - huge couch and new furniture! Available parking was limited in the paid lot behind the hotel.
Nice room. All up to date. Bed was comfortable. They charged $75.00 non refundable deposit for a 5lbs dog. Ridiculous amount. Was not worth the cost with that included.
The staff was very kind and accommodating. The facilities were very clean, modern, and sleek. And the location is incredibly convenient. The parking situation was confusing since I've never been in the area and arrived in the dead of the night. There weren't clear instructions pasted anywhere explaining what to do.
The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC. It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.
Was within walking distance of Temple Square and other downtown sites. no
Great value for money, a very comfortable room and excellent city centre location. The breakfast room was too small - we had to stand.
excellent value for money
We stayed for 2 nights in Salt Lake city and found the hotel to be comfortable, clean and a central location, staff were friendly and helpful Room decor was a little dark but obviously practical
I arrived a day late due to my flight being cancelled and the woman at the front desk was very understanding and accommodating of my situation. There was not button to make the doors in the lift shut faster. Obviously this is a very minor quibble! It's a very nice motel on the whole, the room and bathroom were clean and very pleasant.
We booked through booking.com and the hotel claimed it took up to 24 hours for the online bookings to come through. Given we booked 3 hours before we turned up, they would not check us in to a room when we arrived until "it came through on the system"!! We were told this could be hours! So they asked us to sit in the lobby until it came through! Ridiculous. Fortunately after some waiting they realised it had come through but we wonder what would have happened if by midnight it hadn't come through!
It was located quite close to lots of amenities and the breakfast was quite good every morning. That makes a difference when you are travelling and dont have to start looking for a restarant first thing in the morning.
It was clean and convenient. No.