Conveniently located next to Temple Square, within walking distance of the convention center. Easy access to lots of local restaurants/shops/bars. The staff was always very nice, and the light rail from the airport stops directly in front of the hotel. My room also had a great view of the Temple Square area and the mountains in the background. Not a very big room, although I didn't need a lot of space as a solo business traveler. The bed wasn't the most comfortable I've slept in, but it could have been much worse. They offered the option to not wash the sheets every day if desired (in order to save water and resources), which I appreciated, but did not offer to do the same for the towels.
Great location! The water in the morning would be hot and then cold- not very comfortable!
Unplanned overnight in Salt Lake due to flight cancellation. Hotel is ideally located (really is adjacent to Temple Square and City Creek). Squeaky clean. Deco lifted from a set of "The Americans," or maybe something five or ten years earlier. Not old, just old.
Nice place, great location, has been recently updated with décor, bed was very comfortable, room was clean, free internet with good service Staff was knowledgeable but a little slow, price was a high versus other locations of similar quality, not a modern or chic building but very serviceable.
I liked the location and friendly staff The old rooms and broken heater, loud refrigerator. Not the cleanest bedding.
Nice place, great location and walking distance to shopping mall. Hotel room clean and spacious.
It was in the heart of Salt Lake City across of Temple Square, across of Abravanel Hall, and City Creek Shopping Center. The free fare zone helped to get around using the train in front of the hotel and several buses nearby. Nice view of the city from the hotel. I found a few stains on the upper part of the shower curtain, lack of space to put luggage down, and a cold draft coming from the balcony door even though it was closed. This was mainly due to the snow storm though.
The location is great. Light rail stop right out front. Half a block to the convention center. Only feet from the Salt Lake Temple if you are interested in sightseeing
VERRY CONVENENT FOR MY STAY AS I WAS IN THE DAYS OF 47 PARADE AND I LIVE IN CACHE VALLY. I BOOKED AT THE RIGHT TIME. GOOD RATES .
Everything we came to Salt Lake City for is within walking distance of the Salt Lake Plaza & at a very reasonable price. This was my second visit & would stay again when I return to town. It would be nice if parking were included in the rate, but the $5.00 fee is reasonable & parking is secure.
Within walking distance to city creek Room was very small. Run down. Needs up dated. Not worth the money. Water hot then cold in shower. Staff was ok.
The location was great. $15.00 for parking and no free wifi.
Bed was very comfy and big for me, my wife and out 7 month old little boy. Staff was nice and helpful. Had a great view from the 9th floor. Location was awesome. For a last minute trip, this place a gold to stay at. The bathroom was small, I have stayed at cheaper places with bigger bathrooms. Breakfast was over priced. It was cheaper for my family to go else where for food.
Bed was comfy...perfect for two. City view at night was amazing. Originally paid for the high rise but they tried to put me on the third floor. Desk worker Sage was very kind and helpful in getting us into a more appropriate room on the 14th floor. Small bathroom....small bathtub. Very few options for "gift store." 7 dollars for a bowl of cereal!!
Bed was awful. Lobby was stark and uninviting.
Clean, great location You are required to pay a $15 parking fee per day to use the only parking structure available on the premises.
this is one of the best hotels in SLC, the location, amenities and friendliness of staff is outstanding
The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC. It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.
The hotel and its staff were very nice and welcoming, even accommodated a late checkout request, so I was pleased. I was surprised this location didn't have a shuttle to the airport and yet airline crews were staying there - maybe special arrangements are made for them. Other hotels in the area do offer shuttles.
The room was very nice. The facility was clean and well situated. I really liked the pool, sauna, and the overall room. My friend ended up getting food poisoning after eating the breakfast. Please make sure that your food is fresh. He got very little rest that night and ended up vomiting for most of the trip.
I enjoyed the friendly staff, convenient location, and the clean rooms!
Staff was nice, good location. The hotel was very run down. Had broken table, ancient tv, and microwave. Free breakfast was a joke. Don't recommend staying there.
convenient location, Nice staff all else was bad. it smelled, our room had a whole in the ceiling and our bed had hair in it. The breakfast was bad and weird.
Good breakfast. Better than other places we've stayed. Nice people. Good room. Breakfast not as good as I remember. Parking was limited. Loading/unloading lane was packed with overnight parking. The regular parking was all taken. We were sent across the street with a parking pass. When we went leave the attendant didn't recognize or no what to do with the pass. Luckily he let us through.
Everything was perfect, no issues whatsoever. The room was cleaned so thoroughly everyday that it felt like we were getting a brand new room every day. No complaints whatsoever.
Great location! Elevators were constantly broken and the stairs were off limits so sometimes the weight for an elevator for 20-30 min
It was so new and nice and clean.
Nice big / clean room and comfy bed. Enjoyed the pool and spa and especially the proximity to the convention center for the conference I was attending. The hotel is under construction. It's getting a much needed update, but that meant construction noise and scaffolding outside my window. Wasn't a big deal.
Price was extremely high during our stay
The beds are comfortable. Shilo In is under construction. Do not stay here unless you absolutely have to. The front lobby is cold, the parking is behind the Shilo Inn (you have to walk around the block to access the parking). Construction in the building is from 7am - 7pm (noisy and don't even try to sleep in). After I got to the Shilo Inn, is when I realized how much work is being done, and I still paid full price.
clean and conveniently located. They don't have room service.