I liked the ambiance, the staff were very nice, smily and very helpfull. The room and bathroom were very clean, I also liked the decoration and the furniture on the bedroom. I was just surprised they didn't renew shampoo and shower soap.
The room was cosy, stylish and large enough. Overall location is excellent. Being a four-star hotel one could expect a proper juice on breakfast. Overall the place is mostly hostel-oriented, actually more like three-star hotel
It was a very pleasent surprise to discover this hotel. We never seen so excelent unification hostel in hotel. Rooms are designed very modern, staff is warmly, they all speak english very well and they were always ready to help us and answer all our questions. Hotel is located 10 minutes walk from Charles bridge and main square, but only few minutes from some great bars. But each evening there is live music or something going on in hotels bar so you don't even need to go out at night. If we ever come back to Prague, we'll definitely stay in this hotel again.
Perfect! Great hotel, we stayed in a double room, Eco friendly, comfy beds, super clean, shower pressure and temperature was excellent, great breakfast, social environment with hotel downstairs and a separate lounge area, friendly and helpful staff. Highly recommend. We were able to pickup wifi in the room and around to hotel for some reason our iPhones wouldnt download email. Not sure why, every other hotel it has worked fine, it would only pickup facebook updates.
rooms and deco were just amazing. Fantastic fresh atmosphere.. lots of young people and young stuff. 10 min walk from Old Town and Charles Bridge... My room was not cleaned on one occasion - same things happen to my friends who also stayed in the hotel. Other than that - no issues!
The staff was extremely friendly, the hotel bar was great. The design of the room was modern and light and very comfortable. Everything is in walking distance. The price was right as well. If this hotel is the price range you are looking for you must stay here.
Excellent, happy and kind stuff! Variety of breakfast could be higher.
our suite was spacious, very clean and unbelievably QUIET!!!! the breakfast was absolutely fantastic! There was nothing I didn't like!
The room was lovely and spacious. They staff was extremely helpful and attentive. I love standard German breakfast, which is what they served, so I was quite happy. The location is good for people that don't like staying in the middle of crowds. It was quiet at night and we were on the ground floor. My partner didn't like the mattress, but I thought it was fine.
Fantastic Location,Will stay again.Loved the memory foam matress.Staff friendly,hotel very clean & comfy.
We've travelled all around Europe for the last 5 weeks, and this hotel was by far the best we've stayed in so far. Excellent value for money, a large modern room with all you could ask for - free internet, dvds free of charge, two air conditiioners - one in the bedroom, and one in the living area - all for 55 Euros a night...fantastic!
The room was very clean and comfortable and the breakfast was very good with lots of choice. The room was rather small and the window looked out onto just other walls and windows. There was also a a club nearby and I could hear the thumping base sound all night long and therefore was unable to get a good nights sleep.
Room was dirty, my bed was full of hair. And they did not have any new blankets to change it. Breakfest was a disaster, food was never changed. Once it was gone it was gone. Moreover there was no variety and i got sick because of the eggs. Definitely not a 4 star breakfest. The location was also quite bad, directly next to a club/bar and sex shops.
Very good service from the hotel staff with clean and quiet environment. Room was slightly narrow.
Room furniture, equipment, doors, etc. are brand new and avant-garde designed. Wi-Fi connection is free, plus extra PCs at the lobby with the possibility to print (e.g. boarding pass for flight). Details like bathrobes are excellent (like Wi-Fi, this is something that is not included in higher-priced hotels). Staff is extremely helpful and nice. Location is quite good, near Wenceslaw Square. I've been twice in this hotel and each time we booked two rooms. One of the rooms, the 104, is very small, while still offers all advantages mentioned above. The most direct street to Wenceslaw Square is not very nice.
location in the quiet place but not far from main attractions of the city
One of the best hotels we've stayed in so far! Excellent service by the hotel staff - very friendly. Great focus on small details that give that little extra. Staff doesn't hesitate to go the 'extra mile'. Would certainly recommend this hotel!
We got married in Prague and the staff of the hotel and the place itself added a lot to the atmosphere of the wedding. It is a very romantic place to stay in, the hotel design is very beautiful, the rooms are amazing, very quiet place and a great view from the rooms. They decorated our room at the day of the wedding and reserved the library of the hotel for our dinner after the wedding, not only reserved but also decorated it and also put fire in the fireplace. They have very tasty and various breakfast. We have some misunderstanding with emails with the hotel staff, and the hotel provided free airport pickup since the misunderstanding was related to it. The minibar is free and provides a good choice of items!! Very very beautiful hotel! The hotel doesn't have free internet access which is very strange and uncomfortable considering the whole experience.
Comfortable beds, luxurious
Very helpful staff, complimentary mini-bar and airport transfer (one way). Food in the restaurant was far too salty which ruined the dinner we had, really poor for a 5star hotel. The package included airport transfer by one of the hotel's cars, this was only one way though and they wanted 1000crowns (£40) to take us back, I thought this was a bit of a cheap trick.
Staff very helpful & friendly. Room spacious and very comfortable. Free mini-bar a welcome bonus and very much appreciated. The organised transport to & from the Airport worth while. Very enjoyable if a little expensive. Is about 15 mins to Wencelaus Square, which was not a problem, as we made good use of public transport (tram). Put a non-slip mat in the bathroom - a small detail, but important to older visitors in particular.
This hotel was clean and tidy.
Everything. The hotel was lovely and quite at night with no noise disturbance. The food in the restaurant in the evening was excellent. There were nice little touches to the room, including daily fruit and petit fours, and champagne on arrival. Underfloor heating in the bathroom was lovely, as was the double bath and large walk-in shower. All staff were couteous and friendly and went out of their way to help. Breakfast is served 'til 10.30 which allows for a cheeky lie-in. The suite was definetely worth the upgrade. The hotel Mercedes is very convenient and comfortable. It's about a 15-20 minute walk from Wencelslas square, (30 mins from old-town square), but that gave us the chance to walk off some calories and see some 'real' Prague.
Extremely well run hotel, the staff could'nt have been more helpful, it was really quite impressive We had a deluxe room on the 4th floor, it was a little like being in the eves of the hotel and we didn't have a view as such, wondered if we had been put in this room because we had a deal, the hotel certainly not full.
Luxury accomodation at a reasonable price
De jeg synest var veldig bra på dette hotellet var at alle var veldig hyggelig og smilende,resepsjons personalet var veldig hjelpsom og service innstilt,noe som skuffet meg var frokosten,her var det ingen norsk standard,mye å lære der,det største er ofte for ein skandinav på hotel frokosten!!!! JA,bedre utvalg til frokost
Jeg likte at hotellet bar preg av at det var nytt. Rommet var bra. Frokosten var bra. Regningen for oppholdet stemte ikke, og ble nedjustert da jeg påpekte feilen. Dette bør ikke skje.
Vennlig og hyggelig atmosfære, særdeles hyggelig betjening, gunstig beliggenhet i forhold til kommunikasjon og sentrum.
Hotellet har rolig beliggenhet, god transportmulighet, kort vei til sentrum og severdigheter, god og innholdsrik frokost, Nei
Et bra hotell nær sentrum med alle de tingene vi trengte for ha en fint opphold i Praha.
Stille, rolig, rent og fint. God frokost med varm mat. Serviceinnstilt personale:-) Et av mine kriterier for valg av dette hotellet var at det hadde bar. Det hadde hotellet ikke. Kun en automat I lobbyen. Enten bør bar bygges ellers må dette tas ut av beskrivelsen.
Rolig, rent og ryding. kort vei til sentrum. hyggelig betjening Se punkt 2
Veldig sentralt, gangavstand til flere severdigheter, billig pris i forhold til standarden, i nærheten av t-bane, greie rom med hårføner/tv/minibar/safe osv., behagelige senger, god frokost.
Greit hotell midt i byen, nesten helt nytt og fint. Ikke akkurat det hyggeligste nabolaget, men det er vel slik i store byer. Svært sentralt med kort avstand til alt. Bor der gjerne igjen. Trenger flere sikre parkeringsplasser. Utrivelig nabolag.
Hotellets standard, speilflis i trapp og ganger, fargevalg på vegger, gjennomført god standard
Likte godt interiøret og vennlig parsonalet
The hotell was beautiful, the staff was helpfull and polite, nice to have a bar at the hotell. Very crowded area, but didn't hear the traffic from the hotellroom.
Rent og pent men en del trafikkstøy, til denne delen av Europa å være så var frokosten veldig god. Støy fra trafikken for de med rom ut mot veien, samt at det var lov til å røyke i baren som også var spisested.
Rent,sentralt,god frokost,store rom,god service
Vi ble svært overrasket, da vi kom til rommet vi hadde bestilt. Det var nemlig blitt oppgradert til en suite. Siden vi feiret vår 30. bryllupsdag med en reise til Praha, var dette ekstra hyggelig! Frokosten var variert.
Renholdet var utmerket frokosten var ikke bra,lite utvalg,lite utvalg i pålegg, melk + juice var ikke på kjøl (lunken) kun pulverkaffe
Rolig beliggenhet, gode senger, godt renhold. Litt mer "fristende frokost", tomater/agurk o.l. + bedre brød
Svarte til forventingene. Grei service. Fin plassering. Ikke noe spesielt
Beliggenheten var svært bra. Hotellbetjeningen var hyggelig og serviceinnstilt. Leiligheten for 3 var super for 2 voksne og en tenåring og badene var svært fine. Hotellet er et godt utgangspunkt for å utforske Praha! Hotellet opplyste om at de hadde treningssenter. Dette var imidlertid ikke åpent før etter kl. 20.00 om kvelden. Vi fikk likevel benytte det litt før åpningstid på kvelden, men det hadde vært ønskelig at det var åpent hele dagen.
Greit hotell, gangavstand fra hotell og til mange severdigheter
Greit og rimelig hotell. Hotellet har ikke air-condition noe som trengs på varme dager.Ligger lenger fra gamlebyen enn en for inntrykk av ved nettinfo.
Vi bodde fem mennesker på 2 rom. Vi hadde meget god plass, og badet var spesielt bra. Supert at det var air condition på begge rom. Maten var også helt fortreffelig.Vi stortrivdes på hotellet! Kommer svært gjerne tilbake!
Hotellet var bra og lå ca 10 minutters gange fra sentrum av Praha. Pent , rent og fine rom. Lekkert bad. ;o) Mye utrykningskjøretøy (sykebiler), da det lå et stort sykehus bare få min gange fra hotellet. Flere politistasjoner i nærheten også , så det var i tillegg masse politibiler med sirener... Hovedvei med mye trafikk rett ved hotellet.
Allt var bra nylig oppusset mulig litt langt å gå til sentrum,men det er billig å kjøre drosje så det var ikke noe problem.
Alt var hyggelig og maten på restauranten var meget bra. Music (akkurat som en bar i Spania!!!!!)
god service i reception og ved frukost.
Frokosten var meget bra:)
Det var god frokost, bra utvalg og ferskt.. Sette ut ekstra asjetter til frokosten, Bedre punktlighet ( ang. ferdigstilling av rommene. Vi fikk dem 2,5 timer for sent. Bedre nøyaktighet...
The hotel was beautifully clean, staff were very good and helpful, food good
Location was great. Close to restaurants and easy access to the highway. Quite and noise free. Clean rooms. Unless you are there to sightsee and don't care about use the room only to sleep the place is quite bare. TV does not have any English channels nor is there any thing to do within walking distance
Nice bright room. Good choice of breakfast menu. Very helpful staff. Value for money.
It is at a very convenient location. Also the staff is really nice. I would stay again when I go to Prague.
The room had a nice apperance and the breakfast in the morning was very good. The breakfast staff was very kind and provided us a tray to take food back to our room since we had a toddler with us. The location is OK...if you are looking to walk 1/2 hr., And figure out how to get to the city center on your own. But- next time I would pay the extra $50 to stay at a hotel in town. Parking is not a gaurantee...even if you email the hotel to 'reserve' a spot as I did! When we arrived we were told they were full!!! Fortunatly, it was a weekend and they allowed us to keep our car right in front of the hotel at no charge...although this was not 'secure' parking! But, it worked out for us- and there was no damage to the car! We also had a leak in the pipe in the bathroom... Not that big of a deal, we put the bathroom trash can under it and the hotel gave us a bottle of wine b/c of it- which was nice.
Excellent location close to trams, which made getting about prague relatively easy. Excellent staff who were extreamly helpful and were always available to assist. This is a very clean hotel in a nice quite area with some excellent bars nearby. Try the Irish Pub (5 minutes walk) for a sucullent steak. (Cost about £45.00 for 4 people inc starters and plenty of Stella to wash it all down with). Would recommened this hotel to anyone wishing to visit Prague.
Location, in a great neighborhood, with little cafe's surrounding the area, easy to walk to at night. Close to the trams. They shut off the Air conditioning in the night so you woke up hot and miserable.
The hotel left a chocolate advent calendar as a gift on the bed which was nice. Very good breakfast in the morning that was included with our room. If you are willing to walk a good five to ten minutes to the metro this hotel is on the green line which connects to most of the major sites in Prague. The room stank of cigarette smoke when we arrived and was rather bland and poorly decorated, it could have used a sprucing up. We left the window open for the duration of the trip and that helped with the smell, however our stay was in December so it was quite cold. Expected more based on the previous reviews and on the fact that it was rated as a four star hotel. If you are looking for something that is right in the center of town this is not the hotel for you. Also, while there was wifi, it was rather slow.
Some walking minutes from the centre, but very quiet location and very good access to all public transportation. Breakfast was really fantastic and full with warm and excellent dishes.Dinner in the hotel restaurant was perfect, I tried fisch and it was really nice.Well trained staff, friendly, helpful and multi lingual tried to make our stay as comfortable as possible.
We found the hotel to be very convenient for getting around and was in pleasant tree lined street area.Our room was very good with all you needed provided, and clean Staff most helpful , restaurant good and breakfast good.Free internet service was most appreciated. Would definitely stay there again.
Friendly staff, great breakfast, comfortable rooms, good location.
The room was very nice if slightly tight on space. The bathroom and shower facilities were excellent. Unlike many hotels in Europe this one had non-smoking rooms. The breakfast was excellent with a large variety of hot and cold foods. Room service food was also good and not too pricey if you choose wisely. Staff was very helpful. We loved the location and neighborhood, It's a short walk to the metro and tram but very convenient to the tourist areas without being right in them. Lots of restaurants nearby as well as supermarkets and convenience stores. While not being the cheapest place one can stay it was a real value. We would definitely go back again.
I very much enjoyed my stay at Hotel Noir. The location is very central and only a few hundred feet away from the nearest Metro stop. The price was also very reasonable as it included a delicious breakfast and a fast Internet connection. The staff was always very friendly and incredibly helpful with all of our requests. Some very minor inconveniences and nothing that should dissaude anyone, but worth noting nonetheless. Like most old buildings in the Czech Republic, there are stairs in some very odd places. Once you walk into the room, you enter a foyer that leads to the bathroom and then there is a narrow set of stairs that leads to the bedroom. The bedroom itself is enormous, but if you are carrying large luggage, be prepared to haul it up a flight of stairs to your room! I also stayed in the top floor of the hotel, so as expected, it got quite warm. However, the air conditioning is more than sufficient to keep you cool once it starts up. Just don't forget to turn it on!
The staff were friendly and helpful The room was not well cleaned and the breakfast was mediocre at best.
Nice location - walking distance to everywhere, friendly staff, nice architecturaldesign, comfortable bed, great breakfast The architech was good, but the engineer put in automatic light that would turn on without apparent cause or turn off too quickly.
Our third stay at this hotel and I'm sure we'll be back again in the future. Slightly away from the usual tourist haunts and therefore a quieter and less commercialised area. An easy and pleasant walk along the river soon brings you to Charles Bridge and the Old Town etc. and in the opposite direction is the Vysehrad area interestingly different with alternative views of the city. The hotel has a useful little mini-mart in reception just the thing for a night cap or late night nibbles or any forgotton necessities. Nearby are several local bar/restaurants serving delicious Czech food (and beer) at very competitive prices! Breakfast at the hotel is plentiful, staff polite and helpful and all is spotlessly clean throughout.
The breakfast was great. It was a quiet location. It was only a 15 minute walk to the old town square so close to all the tourist sites but far enough away to be out of the crowds. Also, the neighboring cafes cost less than in the city center and the food was good. Staff were also friendly and helpful. pillows were flat.
great helpfull staff!!
This Hotel should not be advertised as a 4 stars establishment for a simple reason: It does not reunite the facilities of a 4 stars Hotel. The rooms are small and common, and they advertise it as "deluxe" double rooms. It is an outrage for the innocent traveler to make a reservation at a four stars Hotel and arrive to this place. It completely ruined my vacation. I will never make a reservation through your company again. one last piece of advice: let the customers know that Best Western does not own this Hotels before they make the reservation and not after.
Very good location close to river and Charles Bridge; bright modern rooms, all amenities, good breakfast, free parking on weekends across street. Due to street corner location can be somewhat noisy on workday mornings
The room was very nice and also the breakfast.
I would like to have internet conexion in own room. I believe that supper must be offered as the breakfast. Usually we arrive tired for the travel and to have dine in the hotel was very comfortable.
cleaner than any hotel in the US I have seen. Excellent breakfast, top personal service, no pushy tipping atmosphere, common in North America. No sales pitches (although Prague has a lot to offer), perfect respect to guest privacy. Short distance to Downtown by foot, tramway or metro.
Our child loved the alcoves by the windows The elevators were horrible. The doors stayed open for a very short time and did not care that something was between the doors.
cleanliness, comfort and a great location and best coffee and crossiants in prague would benefit from more variation on the dinner menu
The room had a great view of the city. The staff were helpful and friendly. The breakfast had an array of selections. The subway (metro) was walkable and so were many parts of the city, the grocery store Billa is very close, the atm and every necessity was within reach. The wifi worked wonderfully throughout the premises and it being free was a very thoughtful thing for a traveler. The business center was set up like a phone booth and with only one computer fortunately I had my own laptop. The breakfast meats only had pork and didn't provide any other alternatives such as chicken, turkey or beef.
The rooms are big and confortable. I never expected a wide flat lcd screen as tv, great! The hotel is only a couple of steps away from Venceslas Square. Great option for making tourism in Prague.
Very good location; 3 minutes walk from Wenceslas Square. Modern interior, heated floor in the spacious bathroom.
Good location, good staff, nice facilities, normal price 1. Some problems with breakfast: very bad orange juice, small glasses, supply interruption; 2. Switch off electricity and fire service (hope, that was an exception)
the rooms were clean and warm. internet access, we had to pay for it while on booking.com it was mentioned that it was free of charge in all the hotel
it is close to the center the restaurant was to red
The location was excellent.
good location, quality of room
Excellent room, everything was brand new. Lovely deep red carpet throughout, large wall mounted LCD TV, mini-bar, safe in wardrobe. Nice bed with huge headboard. Bathroom is fully tiled and very well furnished with chrome shower controls and taps. Nice big sink, mirror and shaving mirror aswell as hair dryer. You get your own credit card door key, so no need to leave your key in reception when going out, which is nice! I had a choice of rooms, so got one with bath and shower. Although the bath was not full sized, it was still nice to have. My room was at the end of the corridor, so the outside was just a view of all the other windows facing in from the middle of the hotel, and therefore it was nice and quiet. The room has air-con unit with 15/20/25 degrees settings and 3 speed settings for the fan, so it's nice to be able to put it on the lowest setting for the minimum amount of noise at night. The breakfast was very good, with a choice of cereals, bread, rolls, butter, cheese, fruits, various jams and honey etc. Also had scrambled eggs and sausage (hot dog style), bacon and ham etc. The only thing I would say is that the apple/orange juice was watered down abit, didn't taste like 100% pure juice. This hotel is in a great location, only a couple of minutes walk from the museum at the top of Wenceslas square. My tips are; buy a 24hr or 5day tram pass, costing 100/500 CZK respectively, look on the time boards at the top to see which number you need for the direction you want to go in. Go across the river and take the tram to the monastry. Climb the "mini-eifel tower" for the best views over Prague, then have lunch in the resturant on the way down. Also have dinner in the roof-top resturant at the Hotel U Prince in the old town square (opposite the astrological clock). They have a huge menu (over 100 pages) and very reasonable prices, best of all you get to look at the charles bridge tower, castle and the old town square whilst eating. Absolutely superb, and the Hotel inside looks amazing. The fact that they charged for the jacuzzi and sauna. This isn't advertised.
The room was comfortable and the location was great The charge for spa services was a suprise
it,s location, size of rooms , a good breakfast. no coffee tea making facilitys in room. no shower screen around bath