Gjestevurderinger
Samlet vurdering
6,8
Veldig bra
Basert på 273 vurderinger
Totalinntrykk
6,9
Ombordstigning
6,7
Komfort
7,1
Kabinbesetning
7,7
Underholdning
5,8
Mat
6,6
Gå til hovedinnhold
Portugalia passasjervurderinger
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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6,0
Ulemper: flight delay & no information just a ride round the runways not even a drink
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10,0
Fordeler: I like the idea that you go on the tarmac to take off and land with a bus pick up much faster process. the personal was great, and a fabulous tuna sandwich to put you in the mood for what you expect from Portugal.
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8,0
Ulemper: Older plane. Seats were snug.
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8,0
Baggage not included on international flights...
Fordeler: Flights were good, staff were friendly, they gave us a cute gift bag for our newborn that actually has cool stuff in it we will use.
Ulemper: We were charged almost $200 at checkin for our baggage (one bag per passenger, each under 10 kg). I had assumed bags would be included because this was an international flight. If I had factored in $200 for bags in our prices, I might have selected a different airline.
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6,0
Ulemper: Flight delayed by 1h 15min, When we landed at 1am at Lisbon airport, the airport was deserted, still they didn't go to a gate but rather had to bus us in. Then they bused us to a door that was the furthest away from the exit, so, we had to walk across the whole empty airport at 1:20am. Miserable.
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2,0
Total Ripoff
Ulemper: Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers.
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9,3
Fordeler: Great flight, friendly and helpful crew.
Ulemper: Didn’t connect to entertainment.
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4,6
Ulemper: They cancelled my flight and booked me a flight almost 2 hours earlier without any notification (luckily I got to the airport early to begin with). I had to rush through security, only for the flight to then be delayed an hour
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5,0
Luggage charge not mentioned on Kayak,s webpage or Portugalia,s.
Fordeler: The flight
Ulemper: Many people got the same treatment. We had to pay twice the amount because we were at the airport and did not purchase the fee on line. Agent said Portugalia changed their bag policy months ago but not their website. We would not have chosen Portugalia if we had known about their current luggage policy. We were deceived.
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7,0
Lisbon to Toulouse
Fordeler: Older plane - had more knee room. Nice crew.
Ulemper: Food was like cardboard.
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8,0
Fordeler: 30 minute flight, but still got snack and coffee. Friendly crew, Announcements in Portugese and English.
Ulemper: Weaving down the runway on take off.
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2,0
car rental via kayak SUCKED
Fordeler: I do know Lisbon and all good
Ulemper: I have booked a car together with the flight over your site. On arrival I got told my car is gone and I have to not only pay for the lost car but also, for the other car wich was instead of about 26 euros 4 days ANOTHER 150 EUROS . There was no option to change the pick up time when booking the rental car over your site. so I booked the car for mid day as bern written and arrived 21:00 and the car was gone. I do want to have this case to be reviewed by you and I do expect a response with solution ! Regards Sicco Schmidt
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10,0
Fordeler: I like the idea that you go on the tarmac to take off and land with a bus pick up much faster process. the personal was great, and a fabulous tuna sandwich to put you in the mood for what you expect from Portugal.
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9,3
Fordeler: Great flight, friendly and helpful crew.
Ulemper: Didn’t connect to entertainment.
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8,0
Ulemper: Older plane. Seats were snug.
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8,0
Baggage not included on international flights...
Fordeler: Flights were good, staff were friendly, they gave us a cute gift bag for our newborn that actually has cool stuff in it we will use.
Ulemper: We were charged almost $200 at checkin for our baggage (one bag per passenger, each under 10 kg). I had assumed bags would be included because this was an international flight. If I had factored in $200 for bags in our prices, I might have selected a different airline.
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7,0
Lisbon to Toulouse
Fordeler: Older plane - had more knee room. Nice crew.
Ulemper: Food was like cardboard.
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8,0
Fordeler: 30 minute flight, but still got snack and coffee. Friendly crew, Announcements in Portugese and English.
Ulemper: Weaving down the runway on take off.
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6,0
Ulemper: flight delay & no information just a ride round the runways not even a drink
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6,0
Ulemper: Flight delayed by 1h 15min, When we landed at 1am at Lisbon airport, the airport was deserted, still they didn't go to a gate but rather had to bus us in. Then they bused us to a door that was the furthest away from the exit, so, we had to walk across the whole empty airport at 1:20am. Miserable.
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2,0
Total Ripoff
Ulemper: Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers.
vurdering fra
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4,6
Ulemper: They cancelled my flight and booked me a flight almost 2 hours earlier without any notification (luckily I got to the airport early to begin with). I had to rush through security, only for the flight to then be delayed an hour
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5,0
Luggage charge not mentioned on Kayak,s webpage or Portugalia,s.
Fordeler: The flight
Ulemper: Many people got the same treatment. We had to pay twice the amount because we were at the airport and did not purchase the fee on line. Agent said Portugalia changed their bag policy months ago but not their website. We would not have chosen Portugalia if we had known about their current luggage policy. We were deceived.
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2,0
car rental via kayak SUCKED
Fordeler: I do know Lisbon and all good
Ulemper: I have booked a car together with the flight over your site. On arrival I got told my car is gone and I have to not only pay for the lost car but also, for the other car wich was instead of about 26 euros 4 days ANOTHER 150 EUROS . There was no option to change the pick up time when booking the rental car over your site. so I booked the car for mid day as bern written and arrived 21:00 and the car was gone. I do want to have this case to be reviewed by you and I do expect a response with solution ! Regards Sicco Schmidt
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Rutekart for Portugalia
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