Reception staff were excellent and extremely helpful Bed was rather uncomfortable
Food for vegetarians could have been more imaginative
Everything spotlessly clean and the staff were very helpful and friendly. Difficult to find, needed more detailed directions.
good customer care at reception desk on 30 July- late check in standard of rooms could be better, messy area on the left from reception desk-dining room, this hotel is generally ok if you are looking for cheap stay@ airport
Standard of accomodation for the cost.
Easy access and close to airport Gloomy room and smell of smoke
Meget sentralt,også iforhold til buss. store fine rom med kj.krok.Nytt og rent,gode senger. fri internett og bruk av saunaavd.
Sentral beliggenhet, rimelig ok engelsk-kunnskaper på personalet (sett ift franskmenn generelt!), rent, bra frokost - om enn litt dyr. Rent rom, fint bad, flott med et lite kjøkken. Rommene - i hvert fall det vi hadde - var svært overfylt med møbler. Heller et bord mindre og mer plass til å bevege seg.
Sentralt I forhold til gamlebyen. God frokost. Nytt med gode fasiliteter.
Bra beliggenhet i sentrum, rene rom, savnet noe å sitte på (uten på sengene), hyggelige personer i resepsjonen, valuta for pengene var vi 5 damer (55 år) enige om sittegruppe / stoler på rommene (bytte ut det store bordet)
Very modern and surprising budget hotel, good location when you are by car, otherwise forget it. Nothing really
Small but perfectly formed, very clean, modern and comfortable. Nice helpful staff. Great price, very close to airport and one 30-40min bus ride away from central Bordeaux.
the room was clean and comfortable Not as near to the airport as expected, I was alone and would have liked more information about getting to the hotel.
Design of room. Room is too small, no furniture, even chairs and closet for clothes, just for sleeping. Breakfast for additional payment, no restaurant at hotel.
Proximity to the airport
Vennlig personale, god frokost, kort avstand fra flyplassen ved seint ankomst eller tidlig avgang, frokost fra kl.0500, egen "shuttle"tjeneste uten tillegg i pris. Det måtte være å endre fargevalget innvendig,ellers bra.
Moderne hotel beliggende i utkanten av Bordeaux. Flotte rom, egen restaurant med uteplass. Gratisk parkering og internet. Vi kommer gjerne tilbake
Svært sentralt plassert midt i gågatene i hjertet av Bordeaux med godt utvalg av hyggelige restauranter og gateliv i umiddelbar nærhet. Kan nesten ikke få en bedre plassering i Bordeaux. Litt mer fleksibel betjening i resepsjonen på dagtid
Et utmerket hotell. Flott og stort rom. Meget sentralt. Vil bo der igjen hvis jeg skal til Bordeaux. Nei!
Beliggenheten er helt super, standarden god og servicen upåklagelig
Hotellets ansatte er effektive og hjelpsomme på alle måter. Samtlige jeg var i kontakt med var godt informert om Bordeaux og omegn og viser handlekraft når det gjelder å løse problemer knyttet tio oppholdet.
Hotell med meget sentral beliggenhet med gangavstand til alt, hyggelig betjening og meget fint frokostbord.
Hotel was very clean and modern. Staff was also very helpful. The hotel is very close to Bordeaux airport, which was a plus, since we had an early morning flight.
room was very nice we stayed at this hotel even though it was more expensive than most because we had an early flight the following day and there was an airport shuttle service, however this did not start early enough and we had to get a taxi. We were not informed of shuttle timetable at the time of our booking.
Superb attentive service, clean comfortable room, delicious food, easy airport access location. Highly recommend. I did not see a gift or sundry shop on location.
English speaking front desk staff. The shuttle driver should not park in the lane with high concrete barriers that guests can trip over in the early morning when going to the airport for early morning flight. My wife did and is not happy about it.
flexibility of staff.
the room was very clean this hotel has the worst bar staff i have ever seen in a hotel i arrived around 20.30 checked in then went to the bar sat for 10 min before getting served then the barman disappeared again then 3 gents came in and waited about 15min one even went behind the bar and tried to pour a beer himself they even called reception then finally the same barman came back served the 3 gents and before i could say beer please he disappeared i waited 5 min then went to my room thirsty
the beds were excellent, the room was nicely decorated, and it was very clean, it was relatively quiet, considering the fact it is situated very near the airport the staff at the front office is not very well trained and, except for a Senegalese girl, names Astou, they were all incompetent, when asking questions they never knew the answers... faxex would arrive and they would not warn us about it.
Room service for evening meal very good although limited choice. It needs to move into the 21st Century in terms of its menus, snack availability, breakfast selection etc.
Nearness to the airport. Friendly approach to dog. Helpfulness of desk staff. Lack of adequate road signs for the merinac airport. Much confusion there being three Merinacs
I liked the distance to the airport. Heated pool was not heated.
nær flyplassen lange korridorer
Valgte hotellet pga kort vei til flyplassen. Bodde der én natt. OK frokost. Uhøflig renholdspersonale og uappetittelige utearealer. Bassenget og solsengene var så skitne at det var uaktuelt å bruke dem.
Very well located to access the city, Tram stop 2 minuites from hotel. All staff encountered were friendly & very helpful.
Good efficient staff. Great location. Fantastic views from roof. Handy for trams and city centre.
I had a nice, quiet, clean room. The hotel location was good. The hotel was under construction, which was unfortunate.
friendly, helpful staff
This hotel is in an excellent location in Bordeaux only 500 meters from the river Garonne boardwalk, many restaurants, trams and rental cycles. The hotel is only two tram stops from the center of Borbeaux and has all the essentials. If the sun is shining breakfast on the roof is a joy with great views of Bordeaux. Staff were very helpful, polite and courteous. The hallways/corridors in the hotel are on the poor side but then they do not directly affect the stay.
Very relaxing & comfortable room, soothing decor.
location Food was not great.
breakfast on the roof terrace desk staff was not friendly or very helpfull
Trays not being collected from corridor outside rooms promptly. One tray was not collected for approx 18 hours - looked very poor to visitors
room windows dont open
Excellent restaurants and cafes abd breakfast.
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
The location is ideal and the staff were very friendly
Delightfull hotel with very nice rooms
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
Location Deluxe room: Small & outdated Wall view Breakfast
near ring road good service helpfull staff very good simple french food reasonable prices
Close to the highway and airport. A restaurant on site with a nice menu for a decent price. Pool for the kids.
Very convenient to Bordeaux Airport - only 15 minute cycle ride. The bath was too small!
quiet room and good service
Bathroom was lovely... very far away from the town centre, accesible on the bus which leaves from outside the hotel and takes 30 mins through troubled area...
Good parking facilities, helpful reception staff. wi-fi availability, city breakfast was a good idea. The pool was out of order and we had to use another hotel which was a little inconvenient. The pool was one of the main reasons we chose the hotel in the first place! The blonde receptionist was not very friendly or helpful. The other staff were exceptionally helpful and professional however.
Quiet location on lake just outside the city, but easy access into the city by car. Also good location for access to airport via ring road around Bordeaux.Beds good, firm mattresses Bathroom not great, carpets and lifts getting a bit old.
Furniture and WC bit old fashionned. Need in renovation.
Good food Nice environment No
Great place for children and to relax between long drives.
Good location and very helpful, polite and friendly staff
The hotel was in a convenient position for travelling on the motorway and it was comfortable with a swimming pool did not get credited with my loyalty points
Staff were very friendly and helpful I thought the cost of the computer to pick up my few emails was too expensive
Bus stop near by. Rooms were not ready on arrival but other rooms were offered which was good. Rooms were smaller than expected.
The only good thing about this hotel is the 24hr reception who were attentive even at midnight The bathroom light would not stay on. Despite being near an industrial site and motorway the rooms were not sound proofed. There was a constant drone of some machinary and reving traffic outside the room that made sleeping impossible. The bathroom could do with a proper clean down not a wipe down
Bed linen clean, excellent shower and the heater in the bathroom provided instant good heat. Room was tired and small. Reception not that friendly, food in the restuarant expensive and of poor quality.
Old, poor maintnance... Roooms.
Too far from city
Convenience - it was just a stp over
the hotel provided a good balance of reasonable facilities and right price
Compact room, but perfectly adequate for an overnight stay. Very clean. Had tea/coffee making facility. Food in restaurant was excellent, with good selection for buffet starter and buffet desert in evening, and for breakfast. Would have liked a small table on both sides of the bed, not just one. Was able to push the bed sideways and put in a chair. Would stay there again.
Staff was very nice and the food was good too.