The hotel seems to have been recently refurbished. The staff is friendly and welcoming. The situation is ideal, if you are looking for a hotel on the sea front that is. The room was spacious and very clean. The breakfast is very nice, proper coffee is served (not the usual cheap dirty water thingy). Would definitely recommend this hotel.
The superb location just minutes from Marina
We had one of the best rooms, top floor access to the room via balcony and ocean view. Breakfast just isn't good in italy.
Ok Since the season did not start yet, was a little bit "Silence".
Quite, nice patio both at ground and roof top Parking was a challange
Jeg kan ikke få fullrost dette familiedrevne hotellet. Hele personalet var så hyggelige, blide og hjelpsomme. Vi ble tatt veldig godt hånd om på alle områder. Vi er tre damer som ønsker oss tilbake pga eierens positivitet og engasjement som påvirket alle gjestene. Overhode ikke. Beliggenheten er kanskje ennå bedre dersom man leier bil. Togtider og billettordninger kan forvirre en stakkars turist når togpersonalet overhode ikke snakker engelsk
Friendy and helpful staff with a very relaxed atmosphere and lovely evening meals at the restaurant. The owners take time to meet and greet their guests and are very welcoming and helpful. Very little to dislike - rooms a little bit dated, breakfast could be better.
Very comfortable hotel. As we stay there at the low season we were the only guests. Nevertheless, we got all expected services.
pool area as well as sitting area (patio); nice gardens hotel gets 4 stars because of pool and tennis court. tennis court in really bad conditions - very difficult to play and also dangerous (very slippery due to moth on the court, leaves fallen from tree ...etc). garden is beautiful but not very well maintained - trees not cut and so on. a little bit run down. definitely over priced - 220€ for 1 night with breakfast - this is almost a London price!!!
The quiet srroundings The air conditioning
Friendly staff, close to the beach and promenades, area is also nice, and parking - spacious small room, shower is very uncomfortable, design of the room (industrial look with cement and brick -- very cheap solution). Breakfast is marked by "chemical" coffee out of an old machine.
The hotel management was so kind that they provided us with a lot of useful information in and near Massa. For non-Italians, this kind of help is really appreciated.
Helpful staff. Clean room. Nice location near the beach. Nice garden. Big parking place. Good food. No lift - not mentioned on web presentation. Noisy ventilator in bathroom. Strange architecture of the building interior. Poor noise insulation of the room.
Very close to the beach, free parking, friendly staff, very good price/quality ratio
Pleasant and clean ideal for a vacation with children
very good food and always a good varied choice. very clean rooms and hotel staff very helpfull and happy
Great front desk staff, good breakfast, good location Make sure to book parking. parking in florence is outrageously expensive otherwise
The hotel was clean but had very small rooms. The staff was friendly willing to help and answer questions,
We received a very warm welcome from both management & staff and were assisted in many ways such as transport to Church & Railway Stations (free of charge) along with receiving excellent advice on seeing the sights of Tuscany. The Management & Staff encouraged our attemts at speaking Italian but were fully conversant in English & French.
In terms of a three star hotel it was great. The staff was extremely helpful, rooms were spacious , the area was very quiet and the large balconies gave a true sense of serenity expected on a vacation. The air conditioning worked very well and management was willing to be helpful any way possible. Also the free Internet made the stay convenient. I would recommend it as a great value None. All was wonderful
Very helpful staff & excellent food and service. Lovely room with huge terrace, very quiet location but just what we wanted. Bathroom was a bit small but very clean and lovely room.
clean grounds and clean pool, friendly breakfast staff, excellent reception staff