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Everything was great
Staff was very courteous, friendly and helpful.
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
I hope to came to germanty and stay a gine in this hotel
Gym was not really a gym, pool was very small.
Location Air conditioning not working
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
Sentralt, enkelt og greit Det er klart at "komfort og standard" kunne vært mye høyere.
Sentral, beliggenhet. Bra omtale. Skulle brukes mest for å ha et sted å sove. Dyr frokost. Litt trangt rom. Dårlig Tv forhold
Sentral beliggenhet, rolig værelse ut mot bakgården. Inkludere morgenmat i totalprisen
Sentral beliggenhet- gangavstand fra jernbane og til hovedgaten "Planken". Meget hyggelig betjening, god mat og utmerket service. Jeg bor der hver gang jeg er i Mannheim og trives veldig god der.Hotellet er godt vedlikeholdt, og renhetsstandarden er meget god. Nei
The hotel is very central in the city and easy to find near the railway station. The room was modest but had all the essentials and I did not want to spend a lot of time there anyway. The internet facility in the hall was always free when I wanted to use it. I did not use the wi-fi which I understand was available. The reception staff were generally helpful and friendly. When I arrived after 1.00pm my room was not ready, which was surprising. Then the shower did not work properly so after my second night (of five) I moved to another room where everything worked fine. The breakfast buffet was rather ordinary but there was sufficient quantity, so no need to go hungry!
convenience and location as well as value. room smeeled of smoke, no distinction between smoking and non smoking rooms. old and need repairs. Overall OK for 1 night because of value. Great breakfast. Very friendly staff.
well, it was well located, very close to the train station. the room was big and clean. breakfast, incl, was diverse and good. ok price.
The way the ceiling of my bathroom fell in.
Close proximity to train station, good breakfast, newly refurbished marble shower rooms The hallways looked like a zero star hotel, the matress was old and the room still had a slight hint of cigarette smoke.
Excellent location, very polite and helpful staff and best part is free Wi-fi in the rooms The rooms are quite small and the breakfast is quite limited.
For what it costs,it's very good.For one night stay it was perfect Everything was as expected
The hotel staff were very friendly and accomadating. The hotel is in an excellant location and within walking distance to everything. I realy enjoyed breakfast. The only issue I had with my hotel was that the bathroom was in disrepair (broken, loose tiles and such). Otherwise, I would give it better reviews.
Location in city centre was excellent. Good spacious room, more than adequate breakfast buffet. Helpful staff The shower was invariably cold and kept cutting out. The stairs to the first floor might have been a problem for someone older