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Meget vennlig og serviceinstillt personale.Design på rommene.Sentral beliggenhet og kort vei til buss og jernbane. Frokosten kunne vert bedre.
Et utrolig hyggelig lite hotell med meget serviceinnstillt og charmerende vertskap. Vi var en gruppe på 6 (godt voksne) som reiste sammen, og var de eneste gjestene under vårt 5 døgn lange opphold. Vi hadde mer føleslen av å være gjester i et privat hjem enn på et hotell. Alle er kjempefornøyde. Nei, for oss var dette bare en god erfaring.
Hotellet er glimrende. Det beste rommet er uten tvil Madame Butterfly. Her følger en vinterhage og en gigantisk terrasse/balkong med i prisen. Flotte bad og glimrende service. Jeg bor der igjen om jeg drar tilbake til Lucca. Beste hotellopplevelsen på lenge!
Utrolig koselig familedrevet hotell, midt i Lucca sentrum. En virkelig perle i Lucca! Personalet var veldig behjelpelige når det gjaldt både tips om restauranter, barer og butikker. Gratis internett og aircondition på alle rom. Neste gang jeg drar til Lucca blir det garantert samme hotell!
Nice quiet family hotel, with pool which was essential for kids. Staff friendly and helpful did their best to please. Shops ans bus stop to town very close For self catering apartment very basic, no microwave, hair dryer, or iron (but in fairness was supplied when asked for)The surrounding area not very pleasing on the eye, although a nice view of the mountains.
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Enough space to accommodate six of us and convenient for purpose (to visit Lucca and Pisa on the way to Sardinia). Swimming Pool. Clean. No microwave and insufficient plates / cutlery to self-cater. No air con in living room (which is where two of the children had to sleep and it was too hot).
we had a great time at this apartment, it was extremely spacious and comfortable, far more so than I expected.
Very helpful staff. Quiet location. Rooms in self-catering apartments are large and comfortable and the pool is clean. Supermarkets and pizza take away close to hotel. Self-catering apartments a bit short of equipment, i.e. oven, microwave and kettle. Would not stop me going back. Staff arranged airport transfer for 60 euros, worth paying. Enjoyed our time there.
Be mindful this is an apartment and not a hotel. The staff was friendly and the apartment was clean. I would stay here again if given the chance. The stove for my apartment did not work, but the hotel staff permitted me to use the hotel next to my apartment. The beds were lumpy and need replacement.
we found the hotel to be near to the city centre and also found it to be in a quiet location, but this would not suit everyone as a car is preferable.
Location It needs reconstruction and meals were poor
A little expensive but great quality in return!
Great location, right on the beach
It was close to the beach. No hot water. TV didn't work. The dresser drawer was broke and laying on the floor when we first walked in the room.
Air conditioners were working good. Dirty and smelly room, no hot water, broken shower, broken fridge, plastic glasses for expensive coctails in restaurant …