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Great spot on the strip for great value It was just ok
It took over an hour to check in, had a bad experience with a bar tender gave a bad attitude because I sat down at the bar and I already had a beer in my hand which a waitress had brought me while I was playing.
Had a good time,nothing extravagant. it was a 3 star hotel at a 3 star price. I would stay at Excalibur again. The pool was closed during our stay in late December,which was an annoyance due to fact that access to the pool was a part Of my "resort fees". Also when I booked my room I read that parking would be free,which was completely false. Parking was $8 per day,$13 per day for valet.
Since I was there on business, Wifi was VERY important to me and that feature was outstanding. It was easy to use and lots of bandwidth. Rooms were spacious and bathrooms were clean and had an updated design, getting rid of the silly bathtub. Blinds didn't work and were partially open. Could not be closed completely or opened up complete. 2 notes to staff using the provided form on 2 days were ignored. Shower drained slowly ironing board was not put back. (2 days)
Location is good Room is old! Not good view and the morning we were waiting for bell staffs for 20 min for leaving our stuffs.
We enjoyed the convenience of being on the strip. Nice weight room, great shopping on site. Fun entertainment for the whole family. We enjoyed the food court options and Gane room. Rooms were clean and well maintained.
Front desk staff (Heidi from Germany) was kind, genuine, and offered an upgraded room at no extra charge since the room I booked was sold out. Cute view, clean room, super comfortable bed and pillows. For a last minute booking, this was a great value for the price! I really don't give any credence to the negative reviews this property had; I typically stay at Grand Hyatt properties, and honestly was nervous after reading the reviews. All I can say is my room was great. Bed and pillows were super comfortable, easy checkin/checkout, everything was clean, and I liked the lighting. What the heck are people complaining about!!!! Could have used a coffee pot in the AM
Room was comfortable Wifi was good for general browsing (did not test streaming) Wifi available throughout the building Buffet was cheaper than most Some nice restaurants Room cost was low Fast and Easy Checkout I arrived at the hotel at 11:30 PM and had to wait for nearly an hour while 3-4 groups in front of me checked in. The check-in process was cumbersome and the resort fee is ridiculous. The fee is just a way of showing a lower price on booking sites only to nail you when you get to the hotel. Food offerings in the hotel were sparse and expensive. I had to pay $10 for a hamburger (no fires, no drink) at the Johnny Rockets as this was the lowest cost option available. I will say this does seem to be a trend not only in this hotel but most others. Being in Las Vegas in general is like staying in an airport the entire time you are there, everything costs double what it would in the rest of the country. When I woke up the following morning I found that there was an ironing board but no iron. Outside of this minor inconvenience, no other issues with the room. The major complaint that I had regarding this hotel is location. In order to get to the monorail to get to other parts of the strip and downtown, you have to cross multiple bridges and go through the entire MGM grand casino which is a maze in and of itself. This, coupled with the fact that at any given time half the escalators going up and down these bridges made the trip every day to the monorail extremely inconvenient. When coming back one night, I was not even able to cross over one bridge and ended up having to backtrack all the way around New York New York to get there. While I do not blame the hotel for this shortcoming, it does create a difficulty for anyone travelling on business. When you consider the MGM grand average rate was $90 a night and my rate ended up being nearly $70 a night, it would be worth the extra money not to have to deal with this hassle and be in a much nicer hotel, casino, and shopping area.
The person who checked us into the hotel did not do our room keys right and do we had trouble the whole time getting in and out of the park lot and our room.
Nothing Hair all over Tv didn't work And smelly
Responsive customer service addressed concerns quickly. Convenient location on the Strip. Still felt expensive given what we got. First room smelled like sewage and had trash on the floor. We requested a room change. New room had a broken lamp, broken soap dish, not enough soap, and a toilet that would stick and keep running water. Blankets were very thin; we were cold at night and had to get an extra set of blankets. Wifi was spotty. Costs extra to get/use a mini fridge.
Ok value for the price. Strip is fun once you hit New York New York Smoking indoors is still legal there? Really? Disgusting lobby.
sentralt hotel, lett å komme seg til det meste. Rent og fine rom. De eldste rommene i west wing var bedre enn de ny oppusede. Gode resturanter og bra basseng områder.
Stort, overveldende, flott og med absolutt alle muligheter for å kunne ha en fantastisk ferie! Man trenger faktisk ikke å forlate plassen, da hotellet nesten er som en liten by.... Over 5.000 rom!
Ligger på Stripa og var meget ryddig og fint hotell! Lett å finne fram til alt og alle de andre hotellene og showene. Kan virkelig anbefales! Eneste å klage på var vel litt "dårlig" bad. Men nå betalte jeg lite så kan ikke forlange ekstremt mye luksus. Dusj og do var separert som var faktisk ok.
En verden av oppplevelser. Noe for en hver smak. Servicene var bra med tanke på et det er så stort hotel. Mangler mini bar eller kjøleskap på rommene. Renhold kunne ha vært bedre. Lå peanuts og småmynter på gulvet fra forrige gjester. Laken hadde stor flek som ikke var gått bort i vask, det burde ha blitt oppdaget.
The Mandarin Oriental is great for travelers who come to Vegas for a comfortable, luxurious stay and want to avoid the crowds, the smokey casinos, and the noise of the strip that is present at other hotels. The staff there is incredibly professional and courteous and very well trained. We had an amazing stay and every part of our experience was top-notch - and we are seasoned travelers who often stay in nice hotels. I appreciate too that the entire hotel was non-smoking. The prices are high, but you often get what you pay for... however I think the spa prices, even for basic services, are quite steep - such as $120 for an express pedicure.
Everything was gorgeous - the staff as well as the entire hotel. There's no casino in the hotel so it does provide a haven for when you need a break from the frenzy that is Las Vegas. The bed was awesome! Location is very central on the strip. I would definitely recommend.
This is an island of paradise among the insanity of Vegas. The attention to detail is without equal. There is no casino which provides a number of benefits. The walk to the room is very short, the line for a cab is non-existent, Starbucks is right by the front door, there is no line at check-in, and you are never hustled by prostitutes, pimps, or marketers. In my opinion, this is the only place to stay. It is expensive for a very good reason. In this case, you get exactly what you pay for... I found no fault with this luxury hotel. The water pressure is great, service is prompt, and the concierge is able to achieve monumental feats on very short notice.
Staff really understood customer service. Hotel was cold - food expensive and medicore at best.
I like serenity yet convenient of everything for leisure. Excellent service!!! I strongly recommend to anyone!! Sarah
I liked that you were in Vegas but this hotel was a little eacape from the craziness I didn't like that our room faced the busy bridge from the shops and Aria so there was noise all night long
The MO is an unexpected and beautiful facility that is everything Vegas is not. If your looking for sanctuary from the 24/7 insanity of Vegas the MO is that and so much more.
Has class and sophistication. The staff is wonderful And the location is perfect. Great food and service.
Sevice is very good. But sometimes too good just makes you uncomfortable. The room is very nice, the tub in bathroom is gorgeous. Overall, the gotel is worthy to live. Even the price is a little high, so I would recommend to live when there are some special deals.
Loved that it was non smoking and non gaming! Beautiful pool, free yoga class and close to everything. The restaurants were also very good.
Tranquility and truly friendly and helpful staff. On the strip with readily accessible gambling but structured in such a way that you can relax when you choose. minor maintenance issues with an otherwise wonderful room.