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Resort fees were hidden to me until check in
The Italian restaurant was very good the room smelled like smoke (it was a non-smoking room), we called and housekeeping came and deodorized the room, just masked the smell. It took over 1 hour to get our luggage, we had to call numerous times to get our stuff. This is the first time we stayed and I will not return
Rooms large and comfortably appointed. Much choice in what to do. Decent location. Choice of beds were first come first serve. Horrible amount of smoke. Food was mediocre at buffet for the money. Very noisy outside until after 12:00 PM
The staff was very nice and gave us a complementary upgrade on the room. Room was very clean. The line for check in and out was long. Lack of technology for the express check out. The room has a slightly cigar odor.
Clean Reservation was messed-up. I reserved a room with two double beds but they had me in a king room. When I asked for the double room they said I have to pay extra. Room was noisy. When I asked to be moved, I was told they cannot move me but they will give me complimentary ear plugs. I thought they were joking, but they assured me they were not. I went to eat at their fancy steakhouse and after an hour was told to hurry up and finish because my table is needed for the next party. On Friday night music from the nightclub below was so loud that the windows were rattling. I called the front desk a was offered earplugs…complimentary of course. I didn't sleep all night. When I checked out I asked for a paid in full receipt. I was told they can't give me a receipt because I booked it on Kayak which is a 3rd party. I will never stay there again.
the food was good but that's about all the rooms are in bad condition. staff was rude!!! housekeeping threw away pics I purchased at hoover damn. will never stay there again.
The Grotto Restaurant was outstanding as was the adult pool area Smoke smoke and more smoking-- was disgusting . I understand that it's a casino however, they need a better ventilation system. Give us some fresh air!!
Cleanliness, staff are very polite, good amenities, all the services they offer. I did'nt like the kind of fruits they placed in the hallway near the elevator is not of good quality ( not fresh enough) but still, I give them overall 5 star.
The Golden Towers were well remodeled. Fremont Strret Expiernce was entertaining for a one night outing, but not more than that. My room requests were the exact opposite from what I requested. I was placed on the 15th floor, at the very end of the hallway, far from the elevators. I took my elderly mother to the Golden nugget for her 73rd bday. I asked for a room not at the top, and not far from the elevator. Complained about airconditioner 3 times, never was fixed. Non smoking floor smelt like cigarettes at all times
Very accommodating and friendly staff. Fremont Street is the place to stay. We will definitely stay at The Golden Nugget again. Loved it!!
Location Fish tank Rooms are dated and not very clean They had no towels poolside They charge you extra fees for the gym and parking even if you don't use either
I like the location of the Nugg'. Everything feels pretty updated compared to most of the other Fremont street properties. The pool is pretty unique. Good variety of slot machines and table games, though you won't find the really low minimums here. Generally easy experience. A couple of things really stuck out as bothersome and annoying. Most hotels will provide a coffee maker, but here they give you a keurig machine and charge for the use of the k-cups provided. Not exactly a major thing, but it just sits there taunting you the entire time you're in the room. My biggest problem with my most recent stay was that in the tower where I stayed it appeared that four out of the eight elevators were not functioning. The hotel has no control over when multiple busloads of tourists arrive to check in, but if the elevators all worked that would have avoided the huge crowd in the lobby. Likewise, when many guests are all checking out on Sunday, getting an elevator down to the casino was nearly impossible, with most people resorting to riding elevators up to the top floor in order to get space on one going down. This has been an issue for me before, and I was admonished for taking the stairs down as they are not meant for guest access except in emergencies. Anyway, elevators were a big disappointment.
The rooms were so clean and the service was good.
The antique decor and the area of town are big pros for this hotel. Minor fault which plagues almost all of Vegas, strictly Pepsi products, no Coke.
Me and my lady love the atmosphere of the hotel and staff, and the rooms where comfortable and clean, no complaints from either of us
This is a great place for the money. It is old but, well maintained. Food is good and reasonably priced for Vegas. No resort fee, but they will try to up charge you for WiFi. Just say no. Did not have a sports book, but there are others close by.
Cold a/c and comfortable bed clean room . you can't get away from the smoke. I don't smoke and it still permeates the building they still allow smoking in the casinos.
no free wi-fi
The check in lady was awesome, they were overbooked and was going to only give us smoking room and when I told her we couldn't cause my wife was pregnant she immediately shifted gears and made an exception for us. Very awesome. room/bathroom was okay. No continental breakfast. Channels on the TV sucked. Wifi was not free and worse super expensive.
Triple 7 Brewery is great. Great customer Service throughout Low priced drinks. The IPA is great. Showerhead is chest level.
The hotel had a lot of character, friendly staff, good buffet and Video Poker Machines. I like how it's connected to the California for additional gambling options. Our room faced the freeway which was very loud. It's a few blocks away from Fremont street, which is okay during the day, but would not want to walk alone at night. Fortunately, I could cut through the California most of the way.
Location great. Price good. Service good. Rooms are avtad shabby but nice views if you get the right one.
Very helpful stall. Left my cell phone there and Lost and Found were on the ball found it. Very please on the attention.
It smells so bad !!!!! All casinos stick like smoke ... this is so much worse ... I had to brace myself every time I came back in the door ....I will not stay here again
Remodeled rooms Hotel was under staff, 1 person to check in, 1 bellmen, 3 elevators not working, food in cafe waa cold. They need to hire more people.
They charged me two times - for resort fee 22/ per day. And as well hotel fee 30 per day !!!
The hotel was pretty far off the Las Vegas strip, it was at least a 15 min car ride from there. The rooms were okay, not the cleanest rooms i have seen but good enough to spend the night. Seems like a good option to save a couple of bucks but at the end of the day, take it from me, if you are going to visit Las Vegas and be close to everything, look elsewhere, the crowd was a bit older and not the atmosphere that i was expecting, not that i was looking for a crazy party atmosphere, but it was kind of dead.
Price Front desk representatives Room smells nasty Unfortunately all night water leaks inside in my room from tap floor. My last time too purchase online hotel room, I'm check in 00:45 after 30min. Waiting time check out 9:15 am. I'm sleeping totally 2hr.
No maid service in my three might stay
The rooms were a bit modern and in the downtown area. It smelled like smoke which I won't take my family too. The rooms are dark so for business it's a bit hard to do work in the room on the computer. As its so dim and barely light.
We really enjoyed the stay in Plaza, and the location is great to visit the Freemont Experience. Be aware that there are 2 towers, and one is newer than the other. I would make sure to choose the newer one to ensure you get a better room. Maybe it's a bit far from the strip (you will need to take a taxi/uber)
Hotel room is not clean ,I was check in than go to room before sleep I found it sheets and bathroom has a lot of hairs that's really bad
The location is perfect. The elevators were among the slowest I have ever seen.
Are family enjoyed the Palace Casino and Hotel. It was a second time we stayed there and we will be back because the hotel staff was so friendly. Also we like the grand Café the food is good in the waitstaff is always Nice. Also the prices right so we like to eat their grand Café nothing better I didn't like the fact that two elevators were out of order. That's all I can think of that would be that they offer all the things anybody could ask or even a free shuttle to the airport so my complaint is very minimal indeed.
Best thing about the d is the location, there is so much to do in walking distance. The room was nice and the staff was friendly. I didnt like the shower layout. Other then that it was a great time.
Free valet service while the parking garage is being renovated, friendly staff, clean rooms with a modern decor, and really comfortable beds!!
I liked the thought of getting away with my fiancé for a relaxing weekend. I rarely get time off (4 days total a month) and we were very excited to have this special time together. I reserved a king size bed and when I arrived I was told that they only had rooms with two queens (having booked this 2 weeks early and having the option to pick I assumed I would get the room I reserved). My fiancé and I were understanding and took the room that we really didn't want. The first night (September 14th) while I was using the restroom I saw a bug run across the floor and wasn't able to see what it was so I wrote it off and went back to bed. The next day (September 15th) I was in the restroom getting cleaned up for dinner and was disgusted to be sharing the counter with a cockroach. It ran around and I video tapped it immediately as it made my fiancé sick and gag. We immediately packed our stuff and vacated the room. The hotel refunded us our money as soon as they saw the video thanks to the bell desk gentleman Bryson, money was returned to our account within 24 hrs of the incident. My fiancé and I ended up having to drive back home after being in Las Vegas for less than 24 hrs of our 72 hr planned vacation. We missed out on the Grand Canyon tour that we had planned on the 16th because we had now where to stay on the night of the 15th. I called getaroom.com to tell them about what had happened and my need for a refund. I was told that getaroom.com will investigate and that they do not refund for cancellation of reservations even though I offered to share video, gave the managers name that helped me and refunded me at the hotel for the few fees they charge onsite. According to getaroom.com this process will take anywhere from 7-14 days for a response and that's not guaranteeing I will be helped. I like everyone else using your site and I'm sure anyone reading this was hoping for a wonderful and peaceful vacation. I on the other hand was let down, put in very unsanitary conditions, FORCED to cut my vacation short (my money was wrapped up in your referred hotel/third party vendor who was not consoling at all), I still have never been to the Grand Canyon and I'm sitting in my living room writing this instead of sitting in Nevada as I should have been. I'm disgusted that this is the service provided by a simple hotel booking agency for a CUSTOMER who was mistreated, mislead and left vacationless.
Clean rooms Comfy Beds Powerful Shower head noise from Fremont below but if you turn on the ac unit to constant mode it draws out the noise Resort fee $22.60 plus a $100 fully refundable deposit
Good variety of games.
I booked this hotel without knowing it had a Detroit theme! Being from the Motor City and staying here after a 2 week vacation, it was super fun to see American Coney Island and Zingermans! The room was very cozy and modern, and the view from the 32nd floor was amazing! We got in late with our 5 year old, so it wasn't very kid friendly, but that's Vegas! The noise, which I'd seen in other reviews, was definitely present but again, were not in the wilderness or at a serene beach resort.
The staff was very friendly, Nice hotel, the Diner served great food.
Room was clean Close to action Value Self parking was closed and valet to 35 min to get car in am Almost missed our tee time
freemont experience the room was not cleaned for two days
The hotel rooms are old but renovated. Comfortable beds and clean rooms. Casino is nice with decently priced games. Second time staying at the D. The staff working at the front desk were very rude upon our arrival and couldn't get us two rooms on the same floor. Housekeeping had to be called to make up our room the next afternoon and they didn't even change the sheets. The bathroom door in our room was also very squeaky. Not a great experience compared to our first time at the D.
The paper thin walls .. you could hear everything from the next room
Walking distance to every thing Very loud at night for sleeping
I like the revitalized downtown Las Vegas. It's great for locals, alot more relaxed than the strip. I have stayed at the El Cortez before, its old school Las Vegas so its alright for a night or two. I never made it to my hotel because The Cortez was already sold out even tho my reservation with Kayak went through we were turned away when we arrived. Luckily we we're locals, my girl friend and I just looking for a staycation so we just went home since we were too tired and frustrated with the lack of communication between the third party which was actually getaroom.com and El Cortez. If we were from out of town we would've been extremely disappointed, hopefully this issue is addressed so that it does not happen to anyone else in the future especially for tourists.
Easy waking distance to freemont experience, neon museum, etc.. Extra charges for water, coffee.
Rooms in the tower were clean. Casino has a little history and is one of the better choices in that area. Liked the coin style old slot machines. Downtown is becoming more and more delapidated and the surrounding poverty is obvious and potentially dangerous if you go off the beaten path.
Nothing. Not my taste in hotels. I checked out immediately and still haven't gotten my deposit back. They are not organized at all.
Very good pricing The service in just to get a room
New towels were not clean
Walking distance to downtown experience. cigarette smoke in a nonsmoking room.
It was near at the Fremont Street experience but far enough away that the sound did not travel too much. There were lots of restaurants and bars within walking distance. The walk from the parking lot to check in was long and confusing. There was an adequate security in the parking lot: when I got to my car the next day there were obviously people drinking in the area. The hotel needs a deep cleaning in corners and hard to reach areas. Furniture is scuffed.
We stayed in the tower king bedroom, and despite the furnishing being a bit outdated, the place was clean and well maintained. There's an iron, ironing board, blow dryer and a safe, minimal but enough for us. The location is right by Fremont street, so you get the action but don't get the noise or light.
Location On Hotel TV, they said they were remodeling the rooms, and it would be finished by the end of 2006. They weren't!
the being able to stay right on the strip, and being able to have a casino at the same place the room we were in was right by the light show at night and we could here everything all night, so it was hard to sleep at times.
The people were friendly and polite and accommodating the room was to small and the air system was poor.
We love the location.
The friendliness and helpfulness of the staff, especially, Ruby at the front desk The noise from the north side rooms. Also, the service in the Magnolia restaurant was not the best.
Classy Hotel a bit of old Las Vegas
good downtown location and frinedly staff.
Location was great right in the middle of Freemont st The beds were worn out
the fact that you could open the windows,my room was on the fremont experience side and could open the window to watch the show!
beds were super comfortable and clean...great location no toothpaste..no microwave in the room
There wasn't anything I didn't like. Everyone was very friendly
The only quiet room they had was a smoking room
This hotel was terrible Loud location, music doesn't stop till 2am, small dingy dirty room, hotel over charged for stay, rude staff, worst hotel I have ever stayed at.
valet workers were nice... but practically mandatory to use valet because there is no free parking loud band playing outside fremont street and no sound insulation no free parking, $3 an hour fee, cheaper to use valet ac sucks, on max ac, it couldn't cool the room
Location Unfriendly front desk staff, hidden resort fees, misrepresented pictures of room.
Convenient Cozy Nice decor Friendly staff Floor in bathroom substandard Seemed not clean Maybe needs remodel Also freebie chips rip off Not usable on all tables and $25 each too high to really play Reasonably Suggest lower denominations
It is an old era hotel from the early 1900s. There are antigues and photos worth bucks scattered amongst. When you get upstairs think green mile. Valet seems to loathe their positions. Room was dirty due to lack of care. I work in international business so i can tell when a worker is given too many rooms, tht or a lack of training. Brittle doors slam all times of the night as the plywood hallway floors play lullaby late into the night letting you know who is up and heading where any time you like (usually 2-5am( Thumbs Down Kids
A couple of the staff....Evening reception that gave us a comp b/c our room hadn't been cleaned after two calls to the front desk and the Maintenance guy...Scott...who repaired the heater, and the security guy that helped us open the safe that was stuck. Valet guys were friendly. The location is good. No hot water in late afternoon and evening. Reception told me that during afternoon and evening, I needed to run the shower for 20 minutes before the hot water would show up. They were close...18 minutes. Seems like a huge waste of water. Bathroom smaller than the backseat of my car. Room noisy starting late in the evening. Heater didn't seem to work. I had many contacts with staff to help me solve a problem, repair something, or give further instruction or how things worked, which I've not had in other hotels. My wife and I stayed here as a less expensive alternative to the Golden Nugget, where we usually stay because I were here for a conference and we'll be coming back in April. Not a good choice. Will never stay here again. Ever.
The employees were all very pleasant. Once I paid for the room (and resort fee online) when checking in I am told about a $100.00 deposit that will be refunded upon checkout. When I check out I see Another $21.00 fee (Resort Fee) All and all we ended up having to pay almost $64.00 for that $20.00 room. The bathroom was so small the door hit the toilet, when I went to hang my towel on the hook on the back of the door it slipped and fell in the toilet. There are bands playing in the blocked off area on Freemont till at least 3am and it blared into our room. The food in the restaurant was outrageously priced for the tiny and outdated cafe. $11.00 for a hamburger and that was about the cheapest thing on there menu. I will never go back and will tell everyone I know how bad it was!
We stayed facing Fremont street, it was a little noisy.
I was looking for a cheap place to sleep, but when I checked in, I was charged a $22 resort fee. The total was still less than $60, but it would be nice to have known about this fee ahead of time.
Too much noise from outside...rooms too small
$20 resort fee per day for only a very slow internet (no pool, no business center, not fitness center etc.)
The pictures of the rooms you are shown are the newly renovated rooms. The problem is not all of the rooms are renovated at this time. We had a room that smelled musty and one they would have been ashamed to put a picture of online.
Location Front desk very unorganized and under staffed, slow
Great value, clean rooms and clean organized casino floor. Bathroom a little small but well stock with towels
Convience Tony Romas restaurant. They offer steak and lobster for $11.99 from 9:00 - 11:00pm. We went to eat at10:20 and were told that the wait was too long. I waited all night to have that dinner. Although the manager was nice enough trying to explain the situation I was not happy that we were not offered some sort of comp.
Low nightly rates. Convenience to the attractions. Free valet parking at Fremont. No self parking at Fremont. Free self parking at California Hotel. Get the voucher at Fremont but present it to California for a refund of any fee paid at California. No Resort Fee. Depending on the resort reservation, you can even get a $10 voucher towards the restaurants, etc. We reserved a "2 double/1 King room" and ended up with the 1King bed. There's 4 of us (2 adults + 2 teens). Front desk gave us a foldabed for free. For the price? No complaints on the older room and austere bathroom (e.g., shower head about eye level of a 5'8" person). $9.99 wifi per day per device. If you have 2 devices (ipad, iphone with limited data plan, etc), you pay $20 per day. ---> Resort fee of $20 per day would be better when it includes wifi for any number of devices. Website only indicated "wifi". I think this racket is even worse than the resort fee, which, at least is shown in the reservation page of travel websites. The payable wifi for our stay was not shown anywhere in our reservation details. We reserved through a website called Amoma, which was one of the sites referred to by Kayak I did not bother to check if they have a swimming pool. I think they don't.
The hotel room is very cheap. The bathroom was small and disgusting. Very out dated. The only up to date thing in the room was the T.V. Also plumbing was bad as well. Took water forever to drain out of the sink and tub. Would not recommend.
good location if you like the freemont experience affordable valet parking is nice our room was ransacked while we were out! reported to security, no response at all. there is no swimming pool :( loud, duh its the freemont experience but yes LOUD in your room. air-conditioner loud and didnt work very well to cool the room. no wifi! what?!! yes true. guess they want you out gambling instead. no coffee no fridge in room, guess they want you out of room...
Nothing The room was too small, there where no curtains on the window just wooden shutters, the room was very hot in the morning, but at nights its was freezing. The bathroom was horrible, it was very small! I dont recommend this hotel to anyone!
No pool and "non" smoking rooms still smelled very much like cigarette smoke.
Location Smoking smell in the rooms. Lack of convenient electric sockets
Our room was facing the west we could not hear the bands on fremont st. the room was plain bed was old but clean. No frills but good enough for us. They were kind enough to let is check in on a friday at 1 pm which was great after long flight. toilet over flowed onto floor. window did not open in smoking room.
Freemont street experience location. Buffett was very good. Valet parking worked well for us. NO RESORT FEE!! No pool - and the California hotel pool that Fremont shares with was closed. Older hotel. . .
Price & location Mold on ceiling
Rooms are always clean and comfortable. My wife and I usually spend 90% of our gaming time here due to the fact that my wife likes to play $3 blackjack, however, they never opened opened a $3 table. Not sure if they stopped the $3 blackjack completly or not. It was always a popular table. Not sure we will stay again as we like to start and end our day @ the tables.
I enjoyed the restaurants and the all around service. The valet and front desk personnel should smile more and remember that you need good personal skills in their field. All in all their service was good.
Very cozy and comfortable. Staff was amazing. Always willing to help in any way possible. Rooms do need updating. We came with a large group and had quite a few rooms. Everyone ended up with some type of rash before leaving. Not sure if it was the hard water in the hotel, or whatever the sheets and blankets are being cleaned with.
There was a leaking toilet, noises and keep us awake. Other than that it was ok.
Great location! Delicious Hawaiian restaurants!
Affordable. Rooms are in better shape than the lobby. The Registration area is like something from a youth houstel. it has a sign made of plastic hanging from twine. No one is happy
location was very good ,quieter yet close to fremont street . staff were friendly and helpful . breakfast buffet was good deal rooms are a bit dated but comfortable . charged for Wifi ten dollars a day seemed a bit much.
Price point House keeping "Threw Away" My Rasberry Pi 3, the internet is wildly overpriced for 2016, They forced me to change rooms mid-stay. and Eric Eisenberg, Eric Eisenberg, Director Of Hotel Operations was completely unhelpful in compensating me for all that went wrong. His response to my missing hardware and move was "Can I buy you a coffee?" Just a nightmare but hey you get what you pay for....
Quiet yet close to everything . A great value and being partnered with Main St casino made it very nice . Just a short walk and Main Street Casino is where you will find a value priced buffet for all your meals at a reasonable price . You could walk out the east door and walk across the street into Binons casino or walk a block to the Freemont Experience . Very nice location and easy to find anything in downtown .
I love the California hotel, whenever I visit Vegas it's my little slice of home (Hawaii). If you're from the islands the California is a pretty comfortable place to be. They have a variety of food choices, and a lot of things I can't normally get on the mainland. The gambling is fun, the people are nice, and overall I think it's a great hotel. The majority of the crowd is rather old so if you're looking for something more modern or trendy than you would probably be better off somewhere on the strip. There was no microwave or coffee maker. I was kind of surprised by no coffee maker. I think curtains vs slats would be better for the window shades.
The bed Hotel registration is to slow. Restaurant is over priced. You can clearly hear outside noise inside your hotel room which makes it difficult to sleep. I would suggest another hotel to stay at.
Loactaion Noise level
Location and pet friendly Our room smelled really awful and was covered in roaches. The other room they offered us was just as bad.
The cost was just right. Oh all the Big People Games!!! That is soooooo cool. No phones in the room.
This guest did not leave comments about this hotel.
I was charged on my credit card for the room when I paid cash and was told that they would only put a $50.00 hold on it they had to refund my card
The best thing about this hotel is the fact that it's downtown and within walking distance from the fremont experience and other bars on fremont. The bed is very comfy as well and I like the art decor in the room. It's noisy. You will hear music from the pool area, music from the gold spike, and other hotel guests talking/walking to and from their room. I was okay with this considering I only slept for 4hrs until checkout, since I was partying till 6am.
The staff was great The room was extremely hot when I walked in and it took forever to cool down, there was a roach in the bathroom, the cable was cloudy. Pool was only 3 ft deep.
The price is cheap for a '3-star' hotel. Music doesn't stop playing till 5am... Called front desk numerous times throughout the night (2am, 3am, 4am) about the noise with no actions from them. Definitely not a 3 star hotel! Maybe got 3 hours of sleep. A/C unit almost as loud as the music...
The decorations and how contemporary it was. The check in took too long. I was given the wrong room and manager stated that he would wave the resort fee for the inconvenience but didn't.
It was updated, clean and self contained. There was a great bar, outside there was music and lots of cool, fun games.
I like the fact they provided me with earplugs so I wobt hear the loud music ..it didnt help.. Hotel located in bad area. Rooms smell very bad. Loud music All night long..
The room was clean and comfy. Bathroom was modern and beautiful, it had an iron and ironing board and a blow dryer. The pool looked beautiful. We originally had 2 side by side rooms, they gave me a room closer to ground floor due to issues with my knees. The elevator in the old part of the hotel wasn't working for a bit. No coffee pot in room.
Retro (art deco elements). Older building/room is refreshingly basic and has authenticity. Very close to Freemont street yet quiet block. The bedside lamp cannot be turned on unless the overhead light is on
Very helpful staff; very clean room; comfortable and light-filled lobby sitting area. Hotel phone was not working: calls went thru an intermediary ("The Oasis") though answered professionally; so it was not possible to reach the Front Desk directly; only way was thru email; there are also no room phones, which was not per se a problem for me. Ventilation fan in bathroom was quite noisy.
I tried to find outlets next to the bed to plug in my phone. Couldn't find any. There where two lamps next to the bed. I wondered what they were plugged into. Turned out nothing. The lamps where just there for decoration! Turned out you didn't need the lamps. There was a lamppost directly outside the window that lit up the room. It felt light late evening with all the light a out. I didn't realize this until it was late. I just went sleep. They need to provide curtains in that room.
Loved the proximity to old downtown Vegas!! You could not control the water temperature when showering, it would either be too cold or too hot. Once adjusting the handle would give you the same result.
The location is awesome. Room isn't awful. Super cheap. No blankets (or fitted sheets).. in the middle of winter. Not filthy but not real clean. Shower temperature fluctuated by like 10 degrees at a bare touch.
The room was clean. I was guaranteed a price of $25 and it ended up being $55. It's frustrating when you're on a budget and a website lies to you about the price.
The only good thing about this place is the location. Kinda shady but manageable. The rooms were very basic which for the price is expected and wasant a big deal. They never answer the phone and if they do they are extremely rude. Extremely bitter and unhappy employees. Our toilet seat has some red sticky dried liquid on it. Kinda gross.
Closeness to Fremont. The fact that they sent me to an side building and not their main hotel. Which meant I had to park in a public parking lot which lead to my car getting a ticket. Which now I have to fight to get it cleaned off my record. All because of either the incompetence or maybe they did it on purpose of the women at the front desk who gave me the parking pass and putting the wrong date on it. I was tired from the drive and did not check it, so now I have that ticket I have to battle to get cleaned up. So I would NOT recommend this hotel!
Recently renovated Longest check in process in my entire life. And I was the only one the agent was checking in! Asked for a quiet room, got put on a floor where people were arguing in the halls and banging doors all night Front desk originally granted me a late checkout but told no one so banging on my door the minute after normal checkout commenced. Clogged sink. Had to use the bathtub to brush my teeth and wash my face.
location is the one thing I liked about the hotel I did not like that housekeeper ignored my sign "Do not disturb" and inter my room anyway twice, even though I called the manager and complained. Frankly, I was afraid for my life. The hotel had a very poor security; extremely noisy environment and on top of that horrible smell of the room. I would not recommend this hotel.
The hotel is in a questionable part of town. The pictures on the sites do not depict the real experience. There are people living in this hotel long term. The room was dirty, only half the outlets worked, the door didn't lock, the mattress and boxspring are wrapped in plastic and I found a bug on my bed when I pulled back the cover. We only stayed one night and thought we could get the two nights credited back to us. Instead they said we broke the door lock and handle. Don't waste your money!
Price was OK. Bad neighborhood. No hot water. No phone. Only two outlets. No sound-proofing. No Gideon's Bible. Arguably the worst motel I have been to in 56 years. My wife shares that opinion
the room was old, internet does not work, there was a cockroach in bathroom, the pool does not work
don't like at all Fuck, last Saturday i pay with my credit card on arrival for usd55+tax 12%=USD61.60, but when i check my credit card account, they charge additional USD160++ the next day i check out, i m very sure they charge my credit card illegally without inform me, not only that,i got few more strange transaction in my credit card account total USD400++, now the bank is investigate,and most probably i will report this case to police,is really suck for my first visit in las vegas with this kind of experience,so everyone please beware when you make a hotel booking online. Find a secure website!!!