We booked the hotel as a stop off for us en-route to Austria (driving). We were very impressed with the cleanliness, wonderful staff and excellent breakfast. In addition the secure parking was a real bonus. No
The location was ideal for me the staff were very friendly and the room was clean and modern with good bathroom facilities I could not find fault with the hotel
Good clen and modern hotel fine for business purposes, dont' let the railway location put you off. attitude of receptionist as someone else charged something to my room and when I pointed itout to the receptionist her attitude was poor aboutthe situation.
Very clean, very close to railway station, breakfast was excellent although quite expensive. Reception was very slow, and sometimes unmanned, no acknowledgement when queuing. Pillows were awkward - one was insufficient, two were too much. Also no extra pillows available in room, and locating one extra each for us seemed to be a little much for the receptionist.
The hotel is conveniently located for those traveling by train. The rooms are rationally, nicely equipped and very well insulated (noise of the many tramways). Excellent breakfast. Reception staff not very well formed for this job, and asking for advance payment is neither courteous nor efficient, because extra charges are to be payed anyway at the end of the stay.
location convinient, quiet also it's on the main-train-station, very friendly staff, good connection to all busines and shopping locations Entance looks a bit to cool
Close to Tram and railways station, Zoo. Cleany Some noise between the room
The staff was friendly. The place of the hotel is great. Easy to reach the city center and the train station. There is only one problem that I face in Ibis hotels. Please change the pillows. They are not ergonomic. Every morning I have pain in my neck.
It´s a Brand New or re-decorated hotel, design, cleanliness, everything related the building was fantastic. Staff was great. Recommended 100%. Breakfast buffet like a 5* hotel. No
Lovely hotel with friendly staff. Room was very comfortable. Excellent location. No
near city center..modern rooms...they have good holiday rate internet is expensive
It is a great hotel. It is very modern and comfortable. The staff is very friendly and efficient. I thoroughly enjoyed my stay.
Great business hotel very close to the congress center, fabulous breakfast (19 eur pp), quiet spacious rooms, 10 minute walk to city center, close to a large park. Expensive Wi-Fi (didn't use it).
This hotel was a great place to stay during our short trip to Karlsruhe. The room and bathroom were very clean and spacious. The staff was also very helpful, and spoke excellent English.
The breakfast was really great
Very helpful and attentive staff, great food & comfortable, immaculately clean rooms. Perfect location if you are going to concert at Stadhalle, which is just next door. Recommended!
It was close to the Theater It was too warm in the room, there may have been something wrong with the A/C.
Great Location, on the Park convention to Market Place & Train Station.
I felt like I was in a safe environment and it was within walking distance to shopping and sites
Location is good. Price is good...
quite close to Bahnhof old and small; needs renovation
they have an elevator, rooms are cozy internet is turned off from 2 am till 6 am
Excellent balance price/quality; everything which one needed was there; good location near railway station; quiet and well-organized
The staff who know >English is not enough, sometimes, it was hard to communicate. But, even in that condition they tried to help.
Close to central station (2 stops) and city centre (3-4 stops), tram stop 5-10 minutes walk, friendly staff, quiet location, reasonable prices, near swimming and spa facilities. Small room (although I believe large are available), washbasin and shower in room (toilet ensuite but separate), walls not very thick (although no noisy neighbours).
Price is great.
Close transport links (tram service) Central city location Quiet area Value for money None
Service, Clean very comfortable rooms
Room was very small and warm. Window could not be opened.
Large room of good quality, good food Reception was not very friendly, small beds
This Hotel has easy access to the tram system and is near the underground. Shops are 500 m walk away. There is no bar or food available between breakfast and 1700 hours. The Hotel is more suitable for business people, than tourists, and lacks a fitness centre. The car park charge is 10 euros a day.
Price. Room. Effectivness of wi fi connection. Parking too small.
Quiet surrounding, conditioned room, Shower-head too low, bed too soft
everything was perfect.
The Hotel has a somewhat 70's outside "charme" but inside it is really nicely reneovated. The personal is very friendly and the breakfast (12 € per Person) is really woth it! The way to the Hotel is somewhat tricky, as there are a lot of construction sites in the City at the Moment.
We booked this hotel on going home from Italy to the Netherlands. Zoo in front of hotel and shops and restaurants are about 10 minutes walk. Good value for money. Price of breakfast is high.
Everything! Loved it!
the staff is very helpful. Espesially Mr Ihsan ....
The hotel is located slightly outside the centre of Karlsruhe, but there is a bus stop outside the hotel and the bus goes into town regularly and takes 19 minutes. It is outside of the "green sticker" zone, so no need to get one unless you drive into the centre of Karlsruhe. The hotel has what looks like a popular bar (it was closed the night we stayed there) with a large beer garden. There are lovely walks around - you can walk to the centre of town in about 40 mins - and there are many playgrounds and beergardens along the walks.
Convenient with good price and nice size room with free water bottle poor shower
Very cosy, friendly atmosphere, excellent breakfast position
Internet for nothing and nearly is the tram and xou can drive in down town of Karlsruhe
Typical clean but basic German hotel. Flexibility about late arrival time was appreciated by this business traveller.
The place is spacy and cosy. Breakfast. A lot of things, but not very good quality.
restaurant food was good
Convenient for our personal use, although, not quite in town. It suited our purpose as we have a car. It is close to the train line and very, very noisy at night when the trains go past the hotel.
Very friendly staff
friendly staff, relaxed atmosphere, easy to reach from highway, great breakfast, clean, nice "bier garten"
The breakfast was actually nice and if you pay for the parking you will never have to figure out where to park.
second room I got, staff First I got unconfortable and old room (on 2 floors) without kitchen so the price should not be the same as for the dubble room I actually booked and moved into.
The arrangements in the appartment were very nice
The hotel has good instalations for a short or longer stay (cozy apartment with good bath, refrigerator, kichen), a desk with internet if you have to work, good breakfast.
great two floor apartment with kitchen...across the street from internet cafe...bed very nice
Although they have Cafe/Restaurant, it is open in only breakfast time. On th other hand, there is no loby or a place to wait for room cleaning i̇f you arrive earlier. There is No loby to wait in a warm place.
Everything! I was really impressed!
it was clean and friendly service
Room comfortable, plenty of shops and restaurants close to hotel. Internet connection actually worked properly. Tea and coffee making facilities in room, but no cups. Ended up drinking tea from a beer glass.
Friendly and efficient staff, nice atmosphere at the hotel, dinner in the restaurant was delicious and breakfast also good
The Hotel Rio is conveniently located for visiting the city center and for visiting other surrounding places (20 minutes from BadenBaden and 30 minutes from Heildelberg). We stayed in the new building and our room big, comfortable and clean. The bathroom was fantastic with a massive walking-in shower. the hotel staff was very friendly and helpful. Every morning we enjoyed a delicious and abundant breakfast. Good price for parking the car,
Good bedroom, modern, well equipped, decent size. Helpful, friendly staff. Good breakfast in spacious dining room. We did not eat at the Hotel but receptionist happily recommended an excellent restaurant a short walk from the Hotel.
Close to Karlsruhe town center. Smell of cigarette smoke (room was above hotel entrance where the smoking guests gather around the installed ashtray).
The room is large and clean. Specially, the dinner in the restaurant was very delicious!
its close proximity to the tram network. Easy to walk into the city centre. Close to place of work
Cleanliness of the room, design of the bathroom I would not rate this as a four star hotel. The lobby looks very dated, there are hardly any additional services (e.g. no pool, no fitness, hotel bar closes at midnight), and if you're there in summer prepare for a hot and steaming night. Both the main hotel and the dependence opposite the street are very hot and do not feature airconditioning.
Fantastic personel - always smiling, always helpful, great breakfast, great location! Nothing to complain!
Hotell Aviva var et utrolig fint hotell. Nytt, rent, stort deilig familierom med gode fasiliteter, bra frokost, fin beliggenhet! For oss som var en familie på 4 var det veldig greit med Mc Donalds restauranten rett ved siden av hotellet og bensinstasjonen hvor vi kjøpte blader og snop:-) Bra med internett og gratis telefon i Europa:-) Bra fitness avdeling og wii spill for barna:-) Nei, alt var bra!
Skulle bare innom å sove noen timer derfor var det bare rett i seng, frokost neste dag og rett videre. Ingen.
Serviceminded resepsjonspersonale At stuepiken ikke maser om å få gjort rent/ryddet rommet før check out tid! Vi opplevde det to ganger. Kl. 0840 og ca 0930-tiden! Hun banket på; men låste seg veldig raskt inn på rommet, rakk ikke komme bort til døra. Snakket med resepsjonen om det, som beklaget dette; men lovte å ta det opp med rette vedkommende.
Very nice, polite and helpful service, great breakfast, very clean and quiet :) Brewery is in the house was really great! no, everything was perfect!
hotel staff location shops tram system and how close to the major road network but in a small town / free up grade to a better room on arrival. football is always on TV in the main bar, hard to get a table in the bar as its always so busy
Almost anything and I'd like to reccomend for those who like modern style and comfort. The parking fee could be free.
This hotel was very nice the resturant had great food the beer was good. The room was very nice and modern and clean. The staff was very helpful ,we liked that the hotel has a garage underground. Everything you need is right there at this hotel rest,food,and drinks.
Cool design, beautiful hotel. Loved the automatic blinds. I am American and wanted a hardboiled egg, not soft. That is all.
very pleasant staff and agood hotel
The Personall of the Hotel were very kind. Below of the Hotel, there is Bar Restaurant that can be very loud for the Hotel rooms
Wonderful room, wonderful breakfast, friendly staff from housekeeping to the front desk (who all speak English!) - I've stayed there 5 times and can't wait to go back!
Very good breakfast - beautifully presented!
High standard of cleanliness and inspiring design. More light in bathroom, was a little dark.
I had never stayed in this hotel before but it was a good stop off point between the channel and southern germany. I thought £40ish for a 4* hotel was pretty cheap. From the outside I was disapointed, its on a busy street joined to a supermarket. However, the hotel is a bit of a hidden gem. Large reception area in marble with an art deco theme, cocktail lounge and basement italian resteraunt. There is free parking on the roof, classed as insecure and secure parking for a fee in the underground garrage. There is always space on the roof and access is more or less restricted so I parked there. The room was large and spotless with good a/c, flat screen, mini-bar(useful fridge)and,not common in Germany, tea and coffee tray in the wardrobe. Staff could not have been more helpfull. Use of well equiped and underused gym club next door for free. 4* hotel at a budget price with a lot of extras thrown in. Liked it so much I stayed there on the way back as well! 10 minute walk to main shopping area. If you park on the roof at about 3rd floor level, there is no lift just walk down the stairs or the ramp.
Clean if a little faded around the edges. Probably in need of a little updating but for the price then no complaints.
Very tasteful deco and really soothing energy in the room. One of the best mattresses! Narrow space for toilet and shower.
Friendly welcoming staff at reception. Easy to find from railway station, Close to City Centre Price for breakfast rather too high.
It was comfortable and convenient for our business location. The restaurant menu was somewhat limited
central hotel close to facilities in the town
Staff were nice. Good, yet expensive, Italian restaurant. Parking fee and the separate charge for breakfast, which was not a good value.
they always care for your stay very comfort any let you feel that you are not allon and at home thank you very much
The staff has always been helpful and friendly. Public areas could be modernized. Free parking on roof must be accessed via supermarket next door.
Excellent receptionist: helpful and proactive
My room was comfortable and the bathroom was large by European standards. It was very clean. The breakfast buffet was great, the staff helpful and the free internet in the restaurant was a nice touch. The kitsch decorations and alpine theme were fun! Although a few tram stops out of town (but right near a tram station), this hotel was a good base for exploring Karlsruhe and the surrounding area. The credit card machine was broken so all guests had to pay cash. Hopefully they have fixed that now. Also, there is no air conditioning, only heating and fans.
The staff were very friendly and helpful,and the breakfasts were excellent.
Everthing was fine Nothing really, no English spoken of course.
Customer Service Pillows
Friendly service and flexible. The desert was great, food good but rather too salty. While I understand they were renovating it, the tidiness was less acceptable.
On our arrival at 10.30PM they had already given away our reservation (2 rooms). We were asked to choose another hotel. They lied in our face about reservation conditions. After 5min discussion they finally allowed us to check-in. Nice way to start our stay...
The hotel is very close to the city centre. It has a nice sauna, which you can enjoy whenever you want.
The staff was extremely helpful and knowledgeable; our room was small, but comfortable. Not really a complaint, but the design of the room lent itself to bumping your head on the angled beam, which we did several times.
Very correct, big spacious rooms. We are two adults and two small children and we had all comforts just like at home. Very good quality compare to the price! The staffs are friendly, the location is perfect (quiet area very near to the centre). Next time we visit Baden-Wutenberg region, we'll stay in this hotel, no doubt!
++ Professional staff - Very small hotel parking, full. But staff told me to park on the road, which was fine.
Good position at 5 minute from the city center and 20 from the station, very nice english speaking staff. Good and rich breakfast. Rooms on the road side are noisy (cars). The wi-fi internet connection was not very strong in my room.
Why didn´t you write about no air conditioning and I thought the traffic was irritating, when you have the windows open
The owners were very friendly, and both spoke English - a big help to us with our rudimentary German. The hotel was well located - an easy walk to the market and to Schloss Karlsruhe. It was also near a bus stop for easy transporation from and to the train station. The rooms were very nice for the price range. Breakfast was good and had a variety of hot and cold foods. The shower was small and somewhat awkward to use.
central location, friendly staff
Nice hotel located close to both city center and university.
Close access to and from highway. Inexpensive parking garage available. Staff deserves to work someplace better. Noisy (busy intersection outside), hotel in need of renovation, not very clean generally, urine stench in bathroom was unacceptable.
Friendly , immaculately clean , good comfortable room , excellent breakfast , good location near station
The staff was very nice and gave us a warm welcome. Especially in the morning the service was very good. The best way to start the day. I missed the fresh fruit and a bit more variety in the morning. However the nice service and very good price/value ratio made up for it.
I found the reception staff helpful. They spoke good English and were happy to be flexible to accomodate my needs. It was further from the station than I expected (a six minute walk, with luggage on a hot day, or one tram stop and a two minute walk)..
the quality of the room is quite fair seeing the price paid The comfort of some room may be lower than some persons expectations, but it was well enough for me
Large rooms, underground parking friendliness of staff
Well run Hotel, Rooms quite large, parking 4 Euro per night No tea/coffee facility in room
Breakfast, selection, ambiance & service.
The woman at the reception had terrible manners. She woke me up in the middle of the night to tell me that I need to pay for one more person in the room. I told her OK I'll do it in the morning, But NO she said "Right now!". So I've been to a lot of hotels but never woken up in the middle of the night by a bad mannered angry woman.
The triple room set up was supurb
The room key opened the front door when we arrived back late at night. Nothing. Eggenstein is a very small town outside of Karlsruhe, and we were delighted to obtain such good accommodations there.
The Personal were very kind.
very difficult to use garage
nice, polite, clean pillow: nice to look but to big to sleep
All Staffs are very friendly & helpful. Hope to have air conditioner.
Great breakfast, large, clean and comfortable rooms -
The Hotel Star Inn in Karlsruhe is located next to the Siemens Tech Centre in Karlsruhe. the Tram line is just in front of the hotel, which takes you in 12min to the centre of Karlsruhe. The Hotel has a free parking. It is new and the rooms are very nice. It is located a little bit outside of Karlsruhe, hence dinner after 21:30 is not possible in the direct suroundings.
Very kind staff, nice clean room and bathroom, great breakfast, public transport in walking distance. A hotwaterboiler in the room would have been nice.
the hotel was under reconstrukcion, no information about it at booking.com, internet did not run even promoted on web.
Free Interent connection and a good continental breakfast for 10 Euros. Also, there is a tram stop in front of the hotel. No soap bars in the bath room, only liquid soap dispensers. Water temperature in shower is limited (for safety) to a value too low for my personal preference
clean and modern room , helpful stuff.
Very clean room and bath, excellent parking available, good break feast buffet, easy access to hotel and elevator. not as quiet as I had hoped for and I wish there was a small coffee machine in the room