Ulemper: The plane was cramped. It was difficult to fit even small, personal items under the seat, especially if you want to put your feet there, too.
Fordeler: They rescheduled the flight to 12 hours prior and I wasn’t notified and showed up at airport and didn’t have a flight got stuck kiwi said they wouldn’t help me were so mean had to buy new flight wasting thousands of dollars Ulemper: Everything
Ulemper: Several safety issues onboard: luggage put in unsafe places, seatbelt sign missing during landing, restroom doors flapping open during flight.
No free water. No towels or toilet paper.
Fordeler: Worst experience and kayak take responsibility.
Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication.
Huge problem I lost a lot Ulemper: Let us know when there is delay and be responsible
Fordeler: Excellent flight for short distancesUlemper: Nothing
Fordeler: The plane was nice Ulemper: Paying for carry on bag was expensive