Quality Inn

Proximity to I-20. Room was average,but the a/c did not work and room was stuffy and hot for mid December. Morning staff was not very friendly.

Location and breakfast

I like that I was leaving. I would not have spend anymore time in a gnat-filled room with a sink that smelled like rotting food, neighbors who linger outside watching your every move, and hotel staff standing out front have conversations with strippers. First impressions are lasting impressions. At check-in, I witnessed the manager on duty having a verbal altercation with a guest. The manager lacked professionalism, customer service skills, and verbal ability to explain basic hotel policy to the guest.

Nothing After being out we got back to our room and the door would not shut or lock, like someone had tried to jimmy the door while we were away. Whem the front desk was notified they were very nonchalant and not worried. I had to insist they give us another room

Did not feel safe there.

Location This hote was filthy dirty there was dried feces on the toilet and mold everywhere. This hotel should've not been rated 2 1/2 and I feel it should lose his franchise name it was filthy.

This guest did not leave comments about this hotel.

Just off the interstate. Good towels. Shower curtain rod was about to fall off the wall. Neighborhood was a bit scary.

The staff was rude to my husband and son. We had requested a no smoking room. After a long drive in terrible weather, they were told that they would just have to deal with it. They made it very clear that other guests who paid full price were the .

The location The door's open directly to the outside. Something you usually do not see at a 2.5 star rating. I would say this is a 2 star hotel

Was somewhere to sleep The bed was hard and cockroaches and was told that was normal for that state which is nasty.

This guest did not leave comments about this hotel.

It wasn't a 2 plus star not even close

This was a clean and apparently safe place to spend the night. No frills - but the price is right. There was a wide variety of pillows on the beds and so we each got the pillow we wanted. An older hotel but seems to be maintained well-enough. I woke up in the middle of the night with a sinus headache, and my parents woke up @ about 5 am with coughing fits. It appears that the air conditioning unit might have a mold problem. If you are sensitive to mold, this might not be the place for you.

This guest did not leave comments about this hotel.

Hotel was in disrepair. Terrible customer service from the desk. Breakfast did not include any fruit/no healthy choice. They were shocking the pool but gave no indication when questioned about pool usage. Not kids friendly- no crib or highchair

This guest did not leave comments about this hotel.

The staff was very friendly and professional. It is in a bad part of town. There was a guy smoking a joint outside of my room. The ice machine was broken (it's 100+ degrees outside), and the drink machine was out. The parking was sparse, and the spaces were too small for SUV's to get in and out of.

- The price compared to other rooms in the area.- The room was clean and well-stocked, and the girl at the front counter was super friendly and helpful. - Our keys wouldn't open the locks. We asked the girl at the front, who apologized for our trouble and helped show us the 'trick' to making it work. - The security lock was broken on the door, making the room feel less secure.

Wifi was good The keys cards and the did not work when I ask why she said 'the locks are old nothin will help, if you need back in your room come down we will let you in'

Nothing Room smelled bad stains on the carpet A/C didn't work neither did the ice machine.there was not enough towls when we asked for some the staff told us they didn't have any. It felt more like a low income apartment complex.

LocationPriceroomy Peeling paint on walls, ceilingsPillows flatBreakfast just OK - plastic plates at breakfast had tiny stab holes like the plate had already been used and washed for re-use

The location is convenient. The housekeeping staff was very friendly. Most of the front desk people were rude. There was only one nice woman that worked the front desk. The room was not too clean. The breakfast was OK, nothing special.

The room was clean We paid for a room with 2 queens and got 2 doubles. wasn't moving my stuff

The lobby was clean and breakfast was nice. During our stay, the toilet in our room broke. When we called down to the lobby, they informed us there was no one to fix it after hours. We were NOT moved to another room. The toilet leaked water all night. They wouldn't even bring us extra towels!

I show up at 10 pm in the ghetto. It's dark,sirens are going off nearby,car alarms going off. I felt like I needed an escort to my room. Most of the rooms are smoking rooms, if they're nonsmoking they still smell like smoke. Paints peeling off the ceiling awful,awful,awful. The door had a big gap at the bottom. The maid woke us up at 730 wondering if we were about to leave. Noisy. Worst motel I've ever stayed in. Access to the rooms were outside. Don't list it as a hotel.

breakfast reserved room with 2 queen beds. confirmation showed 2 queen beds. Got 1 bed and a sofa sleeper. Girl at desk was not cooperative. Asked to speak to a manager and she refused. She took my number and said one would call. Never heard back.

I did not have pillows for one of the beds. I contacted front desk and customer service hot line and they were unable to get us pillows. Going to a hotel with out pillows is like a restaurant with out forks....disappointed