Vurderinger
SAMLET VURDERING
7,4
Bra
Basert på 3 855 vurderinger
Gjennomsnittlig
7,2
Renhet
7,2
Comfort
7,7
Henting/levering
7,0
Valuta for pengene
7,0
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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2,0
Fordeler: The prices.
Ulemper: It would’ve been nice is the system would’ve booked my reservation for the correct location and if the system would not allow booking for closing time! I had to waste money catching a Lyft back to the airport because the Hertz location was closed at the time of my reservation! Horrible experience!!
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10,0
Fordeler: Quick. I was able to upgrade to a beautiful car which actually made my trip!
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2,0
Worst Experience Ever!
Fordeler: Nothing - this reservation was TOTALLY screwed up.
Ulemper: Seems yourr on-line booking ended up changing the location of the rental when it automatically switched to CarRentals.com - all it showed on the screen was an address - how was I to know this address was NOT at the airport? I had to pay $25 for a cab to downtown Santa Ana to pick up my car, by which time my vehicle had already been released, resulting in a much smaller car that I PREPAID - naturally I was told no refund could be issued - ABSOLUTELY HORRIBLE SERVICE BY ALL PARTIES INVOLVED
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2,0
Horrible experience
Fordeler: They had a car
Ulemper: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.
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8,0
Fordeler: The price was great and staff cordial.
Ulemper: The car was dirty. It was stained and sticky
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3,2
Need a shuttle
Fordeler: It was a quick deal to get in and out
Ulemper: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle
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10,0
Excelente service
Fordeler: Customer service excellent and fare prices
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10,0
Speed and Convenience
Fordeler: Location
Ulemper: Liked everything
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2,4
Fordeler: The convenience location of SNA Airport.
Ulemper: - The incompetence skill set, rudeness, unprofessional attitude of the agent at the counter. - Many customers had to wait for more than 40 minutes to get the car. while the Budget's customers in the neighbor counters had been long gone with their vehicles. - Unorganized, poor managed, hectic facility. Lack of onsite management capability at the pickup location. - The vehicle was not full tanks filled when picked up, but absolutely full when returned. - Totally disappoint experience, considering the Hertz brand.
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10,0
Great
Fordeler: friendly service
Ulemper: no complaints
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6,8
29 minute courtesy period.....from a time they don't tell you!
Fordeler: very clean and car in great condition, very professional except for telling me the correct time to drop off
Ulemper: Scheduled pickup for noon, I asked what time to bring it back and they said they have a half hour grace period, and nothing else. So....I return the car at 12:20pm and they say there is a charge for being late. After 10min of waiting they tell me I returned the car AFTER 12:30. All told, they did not charge me but wasting my time for lack of information and a TWENTY-NINE minute courtesy period?! I've rented cars from at least 5 other places and all have a 1 hour grace period - from the time of the scheduled booking! The supervisor lady said next time they would charge me extra. I told her next time you should share the correct return time before the customer leaves. She didn't even acknowledge this and acted like she did me a favor.
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10,0
Fordeler: Friendly people. Clean facility. Clean car
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10,0
Fordeler: Quick. I was able to upgrade to a beautiful car which actually made my trip!
vurdering fra
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10,0
Excelente service
Fordeler: Customer service excellent and fare prices
vurdering fra
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10,0
Speed and Convenience
Fordeler: Location
Ulemper: Liked everything
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10,0
Great
Fordeler: friendly service
Ulemper: no complaints
vurdering fra
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10,0
Fordeler: Friendly people. Clean facility. Clean car
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8,0
Fordeler: The price was great and staff cordial.
Ulemper: The car was dirty. It was stained and sticky
vurdering fra
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6,8
29 minute courtesy period.....from a time they don't tell you!
Fordeler: very clean and car in great condition, very professional except for telling me the correct time to drop off
Ulemper: Scheduled pickup for noon, I asked what time to bring it back and they said they have a half hour grace period, and nothing else. So....I return the car at 12:20pm and they say there is a charge for being late. After 10min of waiting they tell me I returned the car AFTER 12:30. All told, they did not charge me but wasting my time for lack of information and a TWENTY-NINE minute courtesy period?! I've rented cars from at least 5 other places and all have a 1 hour grace period - from the time of the scheduled booking! The supervisor lady said next time they would charge me extra. I told her next time you should share the correct return time before the customer leaves. She didn't even acknowledge this and acted like she did me a favor.
vurdering fra
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2,0
Fordeler: The prices.
Ulemper: It would’ve been nice is the system would’ve booked my reservation for the correct location and if the system would not allow booking for closing time! I had to waste money catching a Lyft back to the airport because the Hertz location was closed at the time of my reservation! Horrible experience!!
vurdering fra
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2,0
Worst Experience Ever!
Fordeler: Nothing - this reservation was TOTALLY screwed up.
Ulemper: Seems yourr on-line booking ended up changing the location of the rental when it automatically switched to CarRentals.com - all it showed on the screen was an address - how was I to know this address was NOT at the airport? I had to pay $25 for a cab to downtown Santa Ana to pick up my car, by which time my vehicle had already been released, resulting in a much smaller car that I PREPAID - naturally I was told no refund could be issued - ABSOLUTELY HORRIBLE SERVICE BY ALL PARTIES INVOLVED
vurdering fra
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2,0
Horrible experience
Fordeler: They had a car
Ulemper: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.
vurdering fra
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3,2
Need a shuttle
Fordeler: It was a quick deal to get in and out
Ulemper: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle
vurdering fra
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2,4
Fordeler: The convenience location of SNA Airport.
Ulemper: - The incompetence skill set, rudeness, unprofessional attitude of the agent at the counter. - Many customers had to wait for more than 40 minutes to get the car. while the Budget's customers in the neighbor counters had been long gone with their vehicles. - Unorganized, poor managed, hectic facility. Lack of onsite management capability at the pickup location. - The vehicle was not full tanks filled when picked up, but absolutely full when returned. - Totally disappoint experience, considering the Hertz brand.
vurdering fra
Andre tilbydere i Santa Ana har skåret
Hvor kan jeg finne Hertz leiebiler i Santa Ana?
18601 Airport W. North, Hertz-leiebiler
Adresse
18601 Airport W. NorthÅpningstider
| mandag | 05:00 - 23:30 |
| tirsdag | 05:00 - 23:30 |
| onsdag | 05:00 - 23:30 |
| torsdag | 05:00 - 23:30 |
| fredag | 05:00 - 23:30 |
| lørdag | 05:00 - 23:30 |
| søndag | 05:00 - 23:30 |
Telefon
+1 949 224 6700FAQs Om leiebiler fra Hertz i Santa Ana
Hvor mange leiebilsteder har Hertz i Santa Ana?
Hertz har 2 leiebilkontorer i Santa Ana. Ta en kikk på vårt Hertz leiebilkart for å finne beste leiebil i nærheten av deg.
Har Hertz et leiebilkontor på flyplassen: Los Angeles Intl flyplass (LAX)?
Ja
Tilbyr Hertz transport eller henteservice på flyplass fra Los Angeles Intl flyplass (LAX)?
Ja
