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Beliggenhet, størrelsen på rommet Frukosten var dyr
Hotellet har utmerket beliggenhet midt i sentrum. Det var fine, rene rom med meget gode senger. Svært god frokost med hyggelig personale. Noen av personale i resepsjonen virket litt reserverte og usikre. Dette kan forbedres. Gir svært viktig førsteinntrykk.
Hotellet er svært sentralt plassert og rommet var stort og behagelig. Og ikke uvesentlig: baconet var skikkelig stekt uansett når jeg spiste frokost :-)
Sentral beliggendhet. Enkel frokost
Sentral beliggenhet, hyggelig personale, god standard.
Good hotel in excellent location. Ghent is gorgeous and will be even better when it's finished. Easy stroll to all the main tourist sights and brilliant bars.
Really helpful and friendly staff. Clean and comfortable. Will definatly be staying at this hotel again. Quite difficult to find hotel parking due to one way systems and pedestrian streets but hotel staff were brilliant with directions.
Central location The bathroom floor and shower base needed a real scrub with bleach, they were dirty and moldy. The breakfast cost 18 euros each which we didnt want to spend so went to the nearby Pain Quotidien for a delicious fresh and much cheaper breakfast. Parking was also impossible as the streets are blocked with roadworks and pedestrian zones, so our GPS took a long time to help us locate the hotel. I think the hotel owners/website should include a map of how to best navigate the city. Too expensive for an ordinary and basic room.
Central location. Bog-standard, somewhat dirty hotel with unhelpful staff. Impossible to get to by car!!! Don't even try... I parked 100m from the hotel but it took me 1/2 hour to get to the parking, by which time the receptionist had let the car park fill up- despite knowing I was on my way.
The location is great. The hotel is right in the center of the city and almost everything you will want to see is within walking distance. The hotel is clean and well kept. It's an international chain and lacks charm.
The location was excellent, it was in the old part of the town & was in a beautiful location with the Christmas market just at the side of it. the tourist infomation is 100m (away) and the main tram stop is 200m (approx) away. the breakfast was first class with a selection of a continental or more fimiliar english style breakfast (eggs, bacon, sausages) this hotel is in a perfect location for seeing all the attractions of the city.it was clean and comfortable. they also offer free use of a sauna and steamroom.
Good location and comfortable. Difficult to find due to road closures, parking under the hotel not easy.
the location was perfect the atmosphere in the hotel was not so cosy
The hotel is convenient for the centre and is in easy walking distance of the main sites of Ghent Check in time is advertised as being 14.00 however, we arrived at 15.45 and our room was not ready,
the bed was really big and room too.
Great hotel and the staff are very helpfull and a lovely comfortable hotel
Location of the hotel. Limited capacity of breakfast facilities on a busy weekend.
Nice and clean rooms. excellent location in the historical centre of Gent. The price for the room is extra ordinary and an extra pay of 23,-€ per person per night for an ordinary breakfast buffet is to high. There was nothing what excuses the price in comparision to other hotels.
The central location for wonderful walks exploring this extremely pretty city.
Hotel stuff is very good. Location & design of hotel are outstanding.
Just about everything -- the Poppi bar, the room, the hotel's architecture, the location, the staff, the food. And what a Mojito! The only thing that we disliked is the elevator that takes you to the Parking Garage. You need to press 2 buttons to get to the correct level, and I often had to try this 3 times to get it right. A 2 star elevator in a 5 star hotel. But, otherwise, the hotel was fantastic.
Our reservation was confirmed and when we arrived at 10 p.m. the hotel manager informed us that the hotel is full and refused to accomodate us referring to a problem with computer program. Hard to believe it could be at Marriot Hotel!!! We had to spend the night looking for another hotel.
very pleassant open entrance of the parking
Sentral, men rolig beliggenhet. Gådistanse til alle severdigheter. Hyggelig, avslappet atmosfære. Dobbeltsengen kunne gjerne hatt to separate dyner.
Koselig atmosfære og vennlig personale Badet mitt hadde en lite brukervennlig dusj som forårsaket en del vannspruting.
Med hensyn til det spesielle nabobygget til hotellet er det histopriske preget over hotellet og byen som fascinerer meg mest. Bare synd at den fantastiske restauranten rett over gaten nå er stengt. Men tilbudet sentralt i byen for mat og drikke er meget godt.
prisen på internett er for høy - 10 Euro per time
The bedsheets were too thin. When discussing this upon checkout the friendly staff told me the hotel is being renovated. All rooms will get big duvets. Upon request, we could have received one, apparently. There really was nothing that didn't make us happy. The hotel was easily accessible and conveniently located.
Breakfast The room was very poorly decorated and furnished and was next to the hotel.
Location. Quiet. Heating is low in the bedrooms. Very old furniture. Some cracks on the walls
The staff were really friendly and helpful. The bed was one of the most comfortable I've ever slept in. The location simply could not be better - right by St Bavo's Cathedral and the Belfry, and just a short walk to the nearest canal and restaurants. Breakfast was better than I've had in hotels with three or four stars, with really strong coffee. The reception area is quirky and appealing with a selection of books in a selection of languages, two sofas on which to sit and read them, and a life-size puppet of an old lady sitting reading (see what I mean when I said quirky). We thought the hotel was excellent value for money. Some people might find the room a bit small (the bed was lovely and large, which made the room look a bit small, in my view). The decor was perhaps a bit old. However, these are really minor "complaints"; the friendliness of the staff, the comfort of the beds, the excellent breakfast and ideal location far, far outweigh these.
The kindness of the staff and the view from my room.
The breakfast was very good. The location was awesome. You are in the heart of the historical center.
Staff were really nice and frinedly and helpful, and welcoming. Breakfast was excellent. Might have gone for an en-suite room.
The city centre close to the hotel. The breakfast was not very rich.
It is a lovely hotel. Perfect for visiting Ghent. Our room was cheerful and pleasant, the view spectacular, the staff friendly and helpful Lovely breakfast in a charming breakfast room. Quiet. We were delighted. Thanks. No complaints at all (except is there a way to avoid rain in November?). Our thanks. We would recommend this hotel and hope to stay again (with better weather).
I dealt with the Receptionist and she arranged the keys to be kept in a key safe allowing me a late check in. She gave directions where to park and the route from the car park to the Hotel. Breakfast was good and buffet was constantly being added to as it was used. The staff were pleasant and polite and the general cleanliness was of a high standard. The rooms could do with a makeover and the modernisation of the whole hotel will help. In room facilities like coffee and tea would be a great advantage especially for the late arrivals and having a snack/drinks vending machine on site will be a great success and profitable as well. The Key safe was difficut to operate as the key for the room that I had were a little too large for the Key safe.
beliggenheten er spesielt bra Ikke heis, viktig å melde dette på nettsidene.
Nærhet til severdigheter, autentisk gammeldags miljø kombinert med ok komfort. Vakkert spiserom. Fruktsalaten var nydelig, savnet egg!
Helt greit Kansje fått vekk den gamle lukten i resepsjonen
Sentralt beliggende i Gent og har tilfredstillende standard og ikke minst parkering. Hotellet har en tilfredstillende nivå på rom osv, men som med mange andre hoteller i denne katergori, synes jeg en helt enkel frokost ikke er verdt 15 Euro/pers.
fin beliggenhet. bra service og gode språkkunnskaper i resepsjpn . spennende rom (312). bra med parkering for høy pris på frokost. Vanskelig å bruke internet grunnet trøbbel med annerledes tastatur.
Spacious room with luxury bathroom. Hotel situated on canal side in historic centre, but quiet. Generous choice at breakfast. Staff aimed to helpful, but did not know about current diversion of nearest tram service due to road works.
If you want to visit the center of Gent the location of this hotel is perfect. The children can even have a swim on one of the rooftops when it's nice weather. The way to our room wasn't very nice; through the lobby and a hallway, then outside at the back, down an outside stairs, across the entrance of the parking garage, up in an elevator.
Having stayed here before what I can stay is I feel very, very comfortble when I stay here. The rooms are excellent and the staff are all extremely friendly. The hotel is close to the centre and very good restaurants are to be found within a five minute radius. All in all a fine place to stay.
Toprooms have superb view
Very comfortable and modern room
The room was large with very modern styling. It had plenty of storage space and the enormous bed was extremely comfortable. The breakfast was beautifully presented with a wide range of choice from the buffet. All staff were very friendly. No complaints whatsoever.
Very friendly and accommodating staff, small quiet hotel. Perfect location, beautiful clean and luxurious rooms.
Very nice hotel. Great big room with canal view. The staff was was very friendly.
Everything about our stay at De Waterzooi was perfect. From the minute we were greeted to the moment we left, waving to Kay the owner, we totally enjoyed our stay. The views are spectacular (3 towers from the back balcony and Gravensteen castle while sitting in the living room), the Phara suite really big and filled with everything you would ever need. The best part though is breakfast... on both mornings it was fantastic, easily the best breakfast I've ever eaten. We really hated to leave, and hope to return for more than 2 days next time!
Best class in all aspects, very welcoming, beautiful, style, views, management, confort, renovation, and last but not least the Bed and the Breakfast. Special thanks to the owners, the managers and the operators (Kay and Christian) who will make you feel better than at home.