Bestill Fox leiebiler i Fort Lauderdale

Ulemper: The car was dirty ! Back seat had sand. Wipers didn’t have cleaning product to clean windows ! The car had finger prints in mirrors ! Disgusting

Fordeler: drop off was easy

Ulemper: The pickup staff was incredibly unfriendly/rude. He tried to pressure me into buying every unneeded thing possible. The car was also dirty inside and smelled bad.

Fordeler: no one ever replied to my 100 calls I placed to change reservations.

Ulemper: Honestly everything. I would never take the value approach and just stick to reliable Car Rental companies on airport property.

Fordeler: Staff was nice

Ulemper: They didnt have the vehicle we reserved and it wasnt the best rate available. Went to Avis counter and it was $100 less for a week. Will not use Kayak again.

Fordeler: Drop off was easy.

Ulemper: EVERYTHING else. Waited over 2 hours in line for a reservation; then put into a car that was less than clean (but didn't have time to wait any longer - on a trip with my 4 kids and husband), drop off was easy, but now I'm dealing with being over charged by almost $200 and can't get in touch with an actual person. I told the initial person at the desk that I already "paid it now" and she said I still needed to resign all of her documents. Now I have interest charges from my cc because of this extra charge. DO NOT USE FOX!!!! THE DEAL IS NOT WORTH IT!

Fordeler: Ridiculous. Not worth even typing. Never got the rental. Waste of $60

Ulemper: Everything.

Fordeler: When I arrived, previous several people as well as I were told that the kind of car that they had reserved When I arrived at rental counter, car type that I had reserved was no longer available. If a person reserves a certain kind of car, SUV, etc., it should be available to them or they should be offered a discount to take a different size car. Other clients around me also angered over same issue.

Ulemper: Have car inventory that is rented on hand

Fordeler: The car was nice.

Ulemper: Having more options included, like the SunPass and then charging the customer for the tolls they hit. Not charging $90 for using a SunPass for 12 days and I probably only racked up$30 in tolls. Most companies provide a EasyPass or SunPass that I've used and bill the client for tolls later. Seems tacky. The employees checking people in also seemed to not care about their job and complained about how their computers worked openly to about 8 people in front of me and too me. Not really a great impression.

Ulemper: The person who checked us in was relentless in trying to upsell us on various things and wouldn’t take no for an answer . He even lied when he said there were no gas stations close by so they needed to fill it up for us on return. There were two within blocks. And then the one thing I was willing to pay extra for was satellite radio and when I asked if it was available he said “I don’t know”.