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5-star hotel but still friendly and relaxed, great restaurant and bar
great location; superb facilities
The room was exactly as described. The breakfast, while not included in our room rate, was excellent. We had requested a children's bed and it was waiting in the room for us with a small activity book for our daughter and some children's toiletries. Finally, we were in Erfurt during some unseasonably warm weather, so we were very pleased that the hotel had air conditioning!
the location was not central but great with wonderful views. the staff were very friendly and helpful with tourist information.
comfortable bed, excellent service
spaciousness of hotel, calm and relaxing atmosphere, wonderful breakfast!
Exellent brekfast, the best we have ever had ! Fantastic dinner, very serviceminded and plesent staff. A very nice hotell, with alot of confort, space, lighten and with a very good site in the city. The lift capacitiy should be better.
very attentive staff who handled every request efficiently and in friendly manner.
Breakfast was excellent. Dinner was not cheap, but quite good. Nice decoration and good location. Not very easy to find.
space, style, location, breakfast spa was not functional
The room was very nice and very spacious. The towel warmer was a nice touch. Everything was extremely clean. A frig would have been a nice addition.
The Hotel Am Kaisersaal is well situated in the city for seeing all the historical sites, shopping, eating, relaxing, and near public transportation. I'd go back in a heart-beat.
The hotel was central to the sights in Erfurt, the on-site car parking facility was excellent and a must in town which has such complex oneway traffic systems and pedestrian streets.
very nice and clean hotel, staff OK, good restaurant
The room was quite big. The breakfast was good. Parking was underneath and we were not warned about which lift to take. We ended up in a nursing home with no way out! Not a great way to start. The htoel is quite a way from town though we did walk it twice and a tram is only 100m away. Some of the tv channels were not properly tuned and there were none of the normal english language channels that we expected.
The hotel was suitable for my needs, general business. No
excellent value, very spacious room and breakfast. hotel a distance from centre however free tram rides available for duration of stay, taking 5 minutes to centre.
Asked for a non smoking room, when i arrived they made me pay money more for a non smoking room, not advised on this! told it depended on the request for the rooms.
This was a nice hotel situated not far from the railway station ( 2 stops)via the number 3 or 4 buses. The hotel provided a free visitors bus pass for the city during our stay. Reception staff were very helpful. As with most hotels in europe there were no english speaking channels on the TV. Only one soft pillow was provided on the beds. Could not read the restaurant menu as none of the menu was in english.
The friendly personal
Not much... the hotel is fairly old and there are better choices in town, more central, nicer and for the same amount of money
The rooms are not big but but efficient and the shower was hilarious with the glass window. The breakfast room was to small for the amount of people. So we had to sit with other guests at table. Also make sure when somebody leave, clean up the table for new guests.
Price on offer to low
good facilities. It was a little difficult to find the hotel due to road closures.
Room-size and bath Toilette was not sperate
Rooms were a little basic in decor etc
The Location is so good yes
Nice place for a Business trip. Near Old town and good restaurants.
Pleasant staff Room too small
Erfurt var en veldig flott by og hotellet hadde perfekt beliggenhet Jeg hadde "pakke" med bla mat, det var ikke ordnet da jeg kom noe det bør være
Beliggenheten er utmerket, sentralt og med frikort for benyttelse av de lokale trikker og busser. Dette gjør at oppholdet blir variert når en kan ta rundturer i Erfurt.
Every thing really. Especially the staffs are the most friendly and helpful I have ever met.
Hotel is Ok Room nice and very clean but strange smell ( Odour control?) Restuaurant moderate Price OK ( I ordered pork but meat was still partly frozen)
Helpful staff location - no public transport other than taxis
Friendly staff, quiet neighbourhood It's very ugly, it's not attractive in any sense, but maybe it's quite cheap compared to the other hotels. It's certainly not worth 4 stars.
Being away from the city centre, I found it very quiet. The bed is comfortable & the car parking is very convenient
Nice environment Payed internet connection, I do not see the reason for requiring the money for this service. It could be for free nowadays.
The staff was friendly and helpful. Room was clean and practical with comfortable beds. Great breakfast and free wifi Internet in lobby. I don't care for hotels that don't provide free in-room wifi Internet in this day and age. Did not care for walk-in shower stall.
very good service, quiet place far away to walk to city center
The staff is very friendly. We were even allowed to check in as soon as we arrived, which was quite some time before check-in time. From the hotel you easily reach a tram stop, which takes you to the city center. The breakfast buffet was very nice and of good quality. The shower does not seem very well-thought. There is a little wall, but no curtain to separate the shower from the rest of the bathroom. Also, we missed facilities to make some coffee and tea. Despite these minor points of criticism, the hotel was good value for money.
Small but very cosy hotel, with extremely helpful staff
very freindly and helpful staff did not take breakfast, at €15 each it is to expensive,near station for 3 people it was €17.55.
professionalism and kindness of service staff; location close to pedestriasn zone downtown with parking garage
A very comfortable hotel in a beautiful city.It is in a good location a short walk from the station and the city centre.The breakfast in the hotel is too expensive but there are plenty of good cafe's on Anger that offer breakfast for about 4 euros
Location to the city centre so my wife could go shoppong while I was in a business meeting. Not easy to find using a map only. The rental car GPS took us right to the front door, however the street is narrow and parking garage is tight to enter and exit.
Great location, easy parking, overall a very good hotel. Have a very fine restaurant if you're looking for haute cuisine. Breakfast too expensive, otherwise would have got excellent for value too.
The hotel was a short 10 minute drive from city center. the location felt a bit more rural, though it wasn't really. staff was nice, outdoor cafe/bar was fun and relaxing. hairdryer and shampoo and soap in room for your use. great value for the money!
The comfort of the room
the beds were comfortable and the room was nice and clean.
Very friendly staff! (Big) dog price: 7€/night. Very expensive (wifi) Internet access: 8€/hour!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
personal service, friendly staff
the staff were very helpful and friendly.
price noise from outside, smoke
Cleanliness. The noise of the motorway and four lane interstate route nearby.
Your staff were very attentive and provided us with any assistance we required, especially understanding our language. This was much appreciated. Only fault was that no facilities available in the room to have a tea or coffee.
Location was very good for access to the town centre, especially if arriving by train or car, good underground car park nearby. Restaurant was very adequate. Staff excellent.
I liked the hotel and excelent location.
single room was quite large the wind was very noisy-maybe not the hotel's fault, but it whistled through the corridors....
Very good service in reception. Nice location. ....
central location the room, the bathroom and the shower were all rather small and cramped with little space to move around. OK for somewhere to crash for the night - but not ideal for a longer stay.
Location and friendly staff. Not really.
Very good situation, one can visit the city center on foot.
I was given a comfortable and spacious room. It even had two doors, with a cute little ante room in between, which eliminated any noise coming from the hallway. Nice bathroom. The hotel staff were great. The breakfast was good. Ideally it would have nice to have free W-LAN in my room. I was however able to access my email by using the computer available for guests, which was located in the lobby.
Location is great, decent room, clean room, price is right, they have parking (must pay). Would definitely stay here again €11,00 for not so great continental breakfast, no refrigerator in room. Would stay here again
Et svært bra gjestehus med store rom, vennligt personal og god frokost inkl i prisen!. Trikken hadde stoppeplass 50 meter fra døren og det tok 3 min til sentrum. ikke tvil om hvor jeg bor når jeg er i Efurt:-) Kunne gjerne fått nye håndklær under oppholdet.
The rooms are larger than expected. Expected to not have English understood since we were staying in Eastern par4t of Germany and this is the norm. We were in Germany so we expect german to be spoken. I was supprised to find staff that understood and spoke some English.
Friendly staff. The Hotel was no more and no less than expected, although finding a lift with stops only every three floors (3rd, 6th and 9th, on a 10-floor building) was a stark reminder of the German Democratic Republic...
Staff seemed freindly, although I couldn't understand them as they did not speak english and I did not speak german. The room was comfortable. Would have been nice to have tea making facilities in the room. The information pack in the hotel room was only written in german so I was unaware of their full facilities. Just having one english speaking member of staff on each shift would be very useful.
We arrived very late in the evening when probably we could not find any restaurant open in the city. They served us a very nice lunch at that late hour. Excellent quality food and service.
Room was very upscale for the money. Commercial center across the road. Strange construction of the building - elevator only goes to floors 3,6 and 9 - any floor in between is approached by foot. Not recommended for people with heavy baggage, elderly or disabled. Receptionist didn't speak English. Parking spaces were not marked clearly. Poor lighting in single room.
You really get the feeling to be back in DDR times, the hotel is situated in an old DDR appartment building.
The Staff were very helpful in advising us places of interest and using the trams, which were very accessable to get us into town. No complaints
Nice and big rooms. Good for familly visitors. Acceptable breakfast. A division of the old East German residental block turned to a hotel. May be interesting for German tourists but not for foreigners. Far away from city center. Parking space is quite limited. Staff can not speak English.
This modern, clean hotel is located right next to the airport but absolutely no noise could be heard in our room. Spotless room, good size bathroom with shower. Lots of storage area for clothes and bags. Table with two chairs for working. Two English TV channels (CNN international and BBC worlnews). Free WiFi Lan. Phone in room - free local calls and free calls to 800 numbers. Fabulous breakfasts included. Very professional and helpful staff. This hotel is a great base to visit Erfurt, Weimar and surrounding cities. We loved the old town in Erfurt. We would definitely stay here again. Paid € 79 for dbl. room on weekends and € 85 weekdays.
The obliging staff
the staff was helpfull and very cooperative no high speed internet at the rooms
Pleasant staff. Clean and large room. Free Lan and free parking. Excellent food
Large rooms, convenient location, very good breakfast Too little pillows.. (but this is a problem of nearly all modern hotels..)
Clean, comfortable room; execellent breakfast; very kind staff. No.
The room was very comfortable. Good sized space and roomy bathroom.The staff was very attentive and helpful.Breakfast was outstanding, with lots of choices and impecable service.We had dinner in the restaurant one evening and at the bar the next evening. Delicious and very fairly priced! We highly recommend this hotel to anyone visiting this area. Plenty of free parking was a huge plus too!
Friendly staff remembers you from previous stays, and will seek to mold your stay to your needs.
After taking a holiday across Europe once more, still the best hotel we have stayed in.
Quiet, friendly, clean.
Friendly staff, spoke good English, excellent food, reasonably priced.
The hotel and the staff were very friendly. They spoke english and made us feel right at home. I would recommend this hotel to everyone.