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the location is excellent, the wine cellars are nearby, the rooms are new and comfortable, they also have an outside wellness area with 3 swimming pools, the evening catering staff is very nice (only them:) small but annoying things: instead of a welcome, the receptionist told me to open the gate we have to pay for the parking (they have a new system, we didn't want to leave our car on the side of the road), a lot of cats are fed in front of the kitchen, first morning we didn't get a table at breakfast (we went down about 9), the buffet was almost empty, next morning they still didn't improve: we couldn't find any napkins or cutlery nowhere, at 9:30 they were out of juices, our room was above the kitchen, mornings it had an oily smell, we could hear the employees chat+smell their cigarettes (it was a 4*deluxe room), there was nobody to give us towels in the wellness area, at check out I asked for the guest book-they told me they don't have one
The hotel is designed very nice and the spa is very good
Good staff, nice setting Poor spa facilities - swimming pools were cold or not functioning. I expected to be able to stay at the hotel and use the spa facilities more.
Hotel corridors at 2nd and 3rd floors were dark when no people presents.We suggest that keeping some lamps on for safety.
Fantastic location, nice design, polite staff, quality materials surfaces.. First of all it was somehow difficult to fing the reception and parking, no signs alongside the road!! The thermal bath or wellness are is very crowded and noisy not possible to silently relax..The breakfast consist of too simple and typically unhealthy fat Hungarian courses..no brown bread, fake juices etc..Plus the breakfast area was very very crowded noisy. So the second day we just skipped it. It was not really a 4 starts feeling.
The swimming pool/spa !! Super The food from the spa/swimmingpool !!!! Terible not nice and expensive. The breakfast was also nothing special
Very nice room, a lot of space. Very good hotel facilities. Breakfast could be better, bathroom not so confortable.
Good location. Clean room with very nice bathroom. I liked that they offered internet access inside the room at no additional charge. The pool area looked great but unfortunately, we did not have time to take advantage of it. Eger is a gorgeous town. absolutely worth the visit. I am split about the service because the night receptionist was very friendly and helped us a lot. during the day, the man at the reception was somewhat rude and not helpful.
the baroque style of the hotel, the helpfulness of the staff and the relaxed atmosphere around the hotel the evening hours in the hotel restaurant could be extended to a later finish.
The services and facilities. The room and the bathroom are very small.
The view from my room overall quality of everything
Concierge very friendly, spoke nicely Italian, gave us a terrific tip for restaurant :-)
Swimming pool, sauna,
Everything is super Missing free internet connection in room.
The location was great: central to town and wine tasting in the valley.
It is a modern, clean and very good hotel. We spent fantastic 4 days there. It is close to the city centre and there are great possibilities for excursions. The bed linen was a little bit old and "overused".
It was:Central in the city - easy to reach from the autobus station - we slept good in the beds- we got help and answeres when we had questions. no, not that I can remeber.
comfortable. central, friendly staff, great breakfast
garden was a pleasant place to sit with a coffee, staff was helpful, air conditioning
Helpful staff, great breakfast. Personable service. We were very pleased to have a fan in our room! Room was very loud as it faced the main road.
Friendly and helpful staff. Great location
Excellent location; friendly, helpful staff clean
Some food at the breakfast was looking fresh. And, yes, fresh fruit would have improved it, as it was said earlier.
Staff was extremely friendly & helpful. Well posted signs lead us to Hotel upon entering town. Very Clean hotel. Nice breakfast. Carpet could be updated.
The staff was very helpful with city info and any questions I had. Breakfast very good. More the feel of a B and B in a small hotel.
Flexibility, courtesy and great English of staff.Breakfast and breakfast room, beautiful, location, walking distance from town, recommendations for restaurants appropriate to our group and value was great. Would and will stay again.
Just few meter from the Valley of beautiful woman. Location was more then perfect. Staff very friendly. Parking is inside of the hotel which is very secure. They very a beautiful garden and a nice terrace for breakfast. The breakfast is hungarian standard buffet, but sweets were good.
Ideal location for visiting Eger city centre or wine region of ' Beautiful women '. no
Very frendly. The accomodation completely according to description
Close proximity to the Valley of the Beautiful Women & the main city sights weren't too far away. Wasn't value for money. Over priced for what and where it was.
Lovely hotel, nice rooms, comfortable and i liked the patio and small roof garden
Right in the Szepasszonyvolgy, 100 meters from the wine cellars, and also very quiet, no disturbing sounds at all. The indicated check out time is too early, 12:00 o'clock would be more friendly at least on Sundays. (Later we were informed, that they don't take it very seriously.)
The wellness center was really nice and we enjoyed it. The resturant across the street that the hotel owns was not very good at all. Ate there once and never again.
The staff was excellent and very informative. The facilities were extremely clean and in like-new condition. The location was great for an evening of wine tasting in the Valley of Beautiful Women, and only a 20 minute walk from downtown Eger.
Position Reception/coffee area too small
Helpfull and friendly staff WIFI was not free and expensive to use.
It waas one of the best hotels I've stayed in recently. Nicely presented, pleasant, helpful staff. Nice to have a thermal bath so easily accessible. My only caveat to the above is the absence of air-conditioning, and no tea and coffee making facilities in the rooms, but the latter is normal in most hotels in Europe.
This is my second stay and I was again very happy with all. I will be staying at this hotel at least once a year. As before, tea and cffee making facilities in the rooms would be a very nice addition.
proximity to Spa and pools in Eger no airconditioning
thernal bath and nice yard around it
I like the fact that hotel was in the middle of all the pools. Breakfast was kind of poor....
Location is great: only few minutes from the city center and direct entry to the thermal pool. Great food in the hotel's restaurant - huge selection from the buffet lunch. Free parking place for the guests. Friendly stuff. Both room and bathroom were very clean and well prepared but be careful - the pictures at booking.com does not refer to the reality - especially bathroom (in my case of'course). The bathroom had very bad ventilation. Old and neglect furniture.
The building and the rooms were nice. There is a beautiful Garden there as well. The owner of the House was very friendly. They asked for the Money two days before we were leaving. The other thing was that we did not get new towels before i have asked for it.
This hotel consists of two separate buildings not next to each other but on the same street. Our room was not in the main building where the garden is but we could have used the garden if we wanted to. The room we got was on the second floor, with nice furniture and a really beatiful view over Eger from the small balcony. It was easy to reach the centre of Eger and the Thermal baths by walking from the hotel. We enjoyed our staying for two nights very much.
Quiet location, 15 minute walk (downhill) to the centre of town, comfortable and clean, good views if you are lucky enough to get the right room, friendly staff. Ample parking on the street out the front. Breakfast is terrible. It's a fairly steep uphill walk to get back from town which may not suit older or unfit people. Wifi ok but signal is a bit weak.
Very nice view. We've got the room with the view to the Eger hill (mountain?). Helpful personal. Cosy interiors. Rather few parking places. Poor internet connection.
Small family driven hotel. Service is personal and friendly due to small size of a hotel.
Hotel is perfectly located up the hill on the outscarts of Eger. It is reccommended for those who are seeking quiet place. We liked the room and furnitures. Hotel is equipped with good quality furnitures, bathrooms are nice. We arrived to the hotel late (after 11 p.m.) but owner was waiting for us, it was nice. We stayed in the hotel for 7 days in July. General impression is good. But in our opinion the overall rating is too high. What should be improved? Breakfasts are almost everyday the same, quality of food is poor. Payment can be done only in cash which is rather unusual nowadays. Owner of the hotel started to ask us for final payment 4 days before our scheduled check out.
Staff were very pleasant and helpful. Great views from our bedroom. Nice atmosphere in the hotel. Easily accessible to walk into town. Suprised that we had to pay E8.00 per night for air conditioning
Lovely sun porch. The "sheets" (bottom) was terry cloth and very thin (worn). Like sleeping on a towel. There was liquid hand soap in the bathroom but no soap or shampoo in the shower. no kleenex in the room. Poor location need a car or taxi to get to the city center.
The owner was wonderful, he ordered us Pizza after a long journey and was delightful It was an uphill journey to get there
It was pleasant and clean. The owner was nice and spoke good English. There was good wi-fi reception in the room. The hotel is up a steep hill overlooking the town, and it is quite a climb to get there. It is rather close to the castle (although still not just by it), but not so close to the centre of the town.