Bestill E-Z Rent-A-Car leiebiler i Arlington

Ulemper: notify whether it's cancelable or not

Horrible staff and car

Fordeler: I will never rent here again or use kayak

Ulemper: Staff was horrible and car was horrific

Fordeler: Nothing

Ulemper: The rental car agent and his supervisor breached the contract and discriminated against me.

Fordeler: Whatever, it was a car. It was clean and rode well.

Ulemper: I rented a car for a day and was not told that having them top off the tank meant I was paying for an ENTIRE tank of gas. I guess bonehead move on my part, but the whole reason I went with a cheaper car rental is because I do not have loads of cash and I needed a car for a day. Not even crying in a parking lot will change the fine print, so make sure you read that.

Ulemper: Service was friendly but sloooow. Worse, car smelled of cigarettes and was dirty

Not convenient

Fordeler: The price and a nice car.

Ulemper: You need to take 2 shuttles from airport and the staff wasn't very friendly.

one of the worst car rental experiences I've had

Fordeler: The car was pretty clean and drove decently. There were no major dents or scratches.

Ulemper: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

They closed early and stranded us at the airport

Ulemper: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Fordeler: Nothing, EZ rental seems like a scam did not pick up rental

Ulemper: They do not properly inform customers and try to add hidden charges.