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Easy checkin Not consistent with other Wingates
I never received my receipt by email.
Beds were comfortable My son asked for an extra blanket because he was laying on the chair and the guy at the front desk told him they don't have extra blankets. Seriously?!? I've never been to a hotel that didn't. We didn't stay the second night; decided to go home so he didn't have to worry about it.
Comfortable room, plenty of space and pillows. Lots of options at breakfast. A very nice hotel.
Clean facilities in a quiet area. The Bath was well appointed and everything worked as it should, plenty of hot water, etc..... The Coffee maker is a nuisance and the "Designer" coffee is awful. The "Complementary" breakfast area is poorly laid out.
The staff was very friendly and helpful. This feels like a business class hotel. It isn't a luxury or extravagant location but there is good access to the main roads and it was very comfortable.
The front desk and especially the shuttle drivers went out of their way to be helpful. Clean and comfortable. I will definitely stay again!
All around good value. Friendly staff. Easy to find, etc. Would be a great place for extended business stay. Breakfast was...not that great. Staff were not too helpful. Not that hotel coffee is supposed to be all that good, but it was horrible.
I loved the fact the staff was very friendly, welcoming, & helpful from the moment I entered the facility. The room was clean, comfortable and the location of the hotel was within traveling distance to the malls and restaurants. The facilities in the hotel was great. The only complaint I have, I was on the floor with a group of high school kids that was cursing, yelling, fighting, banging on doors, slamming doors, running up and down the hall all night and I could not get any rest. That is the only complaint I have. However at check out, the manager was very apologetic and compensated me for the unruly, inconsiderate guest.
Close to airport but far enough for noise and value. breakfast area cleanliness could have been a little better attended to. Wasn't dirty, just not as clean as one would expect from Wyndham.
They had all the basics you'd expect and the staff was friendly.
The cleaness of the hotel, the kindness of the staff and i loved the big bed! Had a great night sleep and stay! Would deffinetly go back and stay! To me it was a lil too high in price. The house keeping come in the room without knocking which we didnt appericate.
Clean room Competent, friendly staff My stay was for only one night, and it went better than expected. All the staff were incredibly professional & friendly, including the Bistro staff. The elevator near the back parking lot of the hotel seemed a bit musty.
Convieience of location close to highways. Had the room by the first floor elevator. Most hotels will double insulate these rooms to insure quiet. This hotel did not and unfortunately for us a group of college kids celebrating a game win were also in the hotel and were up and down the elevator partying all night long. This should not be tolerated and said trouble makers should be removed.
Friendly and helpful staff. Large clean rooms at affordable price. Limited vending options and restaurants
The kitchen to cook Housekeeping was very late most days
They actually clean the comforters and the free breakfast is nice There was nothing i didnt like
The hotel staff was very friendly, the hotel is clean. It's it located about 15-20 minutes from downtown and right off of the highway. Breakfast was delicious
The staff was wonderful--helpful and welcoming. The room and halls were clean, but there were a lot of stains and damage on carpets and surfaces.
Not Much Asked the front desk to fix stopped up sink and loose door knob first day I was there. By the end of 5th day, nothing was done.
Despite having a non-smoking policy, the room reeked of smoke. Because we were traveling with pets and children and it was late, we didn't ask to move. But I wished I had - one day later and the clothes I slept in still reek of smoke.
Really liked the attitude of the staff. Hotel was clean, quiet and located very near to downtown Charlotte. Can't think of anything offhand.
Large rooms with lots of extras. Staff were very professional and wonderful to talk to. Quiet and laid back with good indoor pool and nice breakfast assortment. Really good atmosphere. Lack of wTer pressure in the shower was the only fault in the entire place we could find.
Great bathing soap and shampoo!! Comfortable bed, inviting room with lots of lighting! Dishes were nasty, still had good on them! Poor water pressure and $50 hold on card without knowing!
The room and entire hall smelled like smoke, the bed and room was not very clean. Our keys didn't work when we came back gl the room after going out for a couple hours. When we went downstairs to get them fixed another guest was yelling and screaming at the hotel employee and the police had to be called.