close to field good locale
Great Inn with a nice staff and comfortable facilities. Location is great, we really enjoyed our stay here. The staff was wonderful as well. Don't get the breakfast buffet, the food served was the only downside of an otherwise great stay.
easy access to main roads
Pretty room with nice balcony, free wifi, & good location. Heater was on full blast on arrival, thermostat issues, TV needed to warm up before working properly, very poor customer service, & there was suspicious "stain" on comforter. They did end up giving us a 20% discount off room rate for the thermostat inconvenience at time of checkout.
It is easy to find, well decorated and good value (for Carmel). Would have liked an inclusive Continental Breakfast
The room was very attractive and staff were very helpful. Good restaurant close by It was expensive and no breakfast included in our rate. It was also too far to walk to the centre of Carmel.
This little hotel was clean, neat, stylish, family and pet friendly. The staff was very nice and incredibly accommodating. The restaurant wasn't half bad either. Its a drive to Carmel-by-the Sea, but only steps away from the shops and restaurants that locals actually frequent. It's right off of a major road, which is convenient but not as quaint and quiet as the rest of Carmel. Still a great value!
We loved the seafood buffet Would only stay at fourth floor. families are too rowdy in pool.
Close to a lot of shopping and restaurants. Parking difficult later in the evening.
Rooms were nicely renovated, nice details in bathrooms, pleasant balcony, convenient access to shops on both sides, great courtyard in front.
everything but the sleeping accomodations because of the noise Yes we were not able to sleep because of the constant noise and the vibration of some kind of equipment in the room.
nice , clean hotel,, no charge to park,, room was easily accessible from car,, quiet and comfortable overall not in Carmel proper, had to drive and park, too far to walk to town,
Hotel was very affordable and really nice for the price.
Great location and very clean. Very noisy, walls are very thin. Street noise is very loud. Did not sleep well during my stay.
The rooms were very clean and quaint. Balcony was a nice amenity. Wasn't very expensive at all and was perfect for a golf trip on a budget or just to have a centralized location to enjoy the town and beach--which was within walking distance. Room could have had a little more space in it and a refrigerator and/or fireplace (like some of the others have) would have been nice but no complaints.
The front desk staff did not look very happy !
Location, comfortable bed, nice shower No AC, internet slow and frequently drops out, old TV
Location Old and musty smell
Very well placed hotel, nice room. There's no air conditioning in room. There was no air conditioning.
Room was clean and staff was friendly. Breakfast- said continental breakfast but it was more like a morning snack. Don't say breakfast included if it is not breakfast. Bathroom sink is just that a sink, no counter space for toiletries. Made it difficult to brush teeth, put on make-up, etc.
I liked the reception staff and the location The hotel needs a refurbishment and the restaurant for breakfast was closed at the time we stayed.
Location, staff, free parking, comfortable and clean. Decor a bit dated but attractive.
Perfect location to walk to shops, restaurants, and the beach. Great restaurants. We loved the nice touch of delivery to our room for the mornings coffee or tea with croissants and fresh fruit and juice. Rooms were older, not updated. However, the bedding was a pure delight.
Perfect location in the heart Carmel. Center of all shops and restaurants. Slight ocean view in our room and could hear the waved when it was quiet at night. Great service, free breakfast delivered to your room, tremendously clean, cozy and comfortable. The structure is outdated and the bathrooms feel very outdated, but you'll never really notice or care due to the 5 star cleanliness, service, location and value. Breakfast could be better, but right next to plenty of great places to eat that you can walk to.
Et lite eldre men hyggelig hotell/motell med positiv atmosfære. Typisk Carmel. Fin rolig beliggenhet. Vi hadde rom med peis og kjøkken.
Store rom - vårt var med gasspeis, bra utstyrt kjøkken. Hyggelig vertskap og god frokost i koselig fellesrom. Vin og ost tilbys gjestene kl 18. Rimelig.
Staff was welcoming from check in to check out.
The hotel was beautiful and the service there was amazing. I would recommend this hotel.
The staff were excellent the restaurant was absolutely excellent. The room was good but a little small for the price. No nothing we disliked.
Good service and good location - restaurant good but expensive Room was very dark and not enough lamps - it is my experience that when you book through booking.com you always get the "secondary" rooms.
location, quality Room on ground floor with no view/privacy
The service was outstanding. All of the staff are exceptionally well trained to be unobtrusive, polite and anticipate every need They are on par with the very best hotels worldwide (the Oriental,Bangkok , the Imperial, New Delhi and the Connaught, London) The restaurant is very creative and the food very good. We were not too fond of the color/fabric choices, not a real issue.
Elegant and sophisticated, old world charm with a modern bathroom. Rooms are small and a bit musty.
Everything is perfect! You're treated like royalty all the time...
The location can't be beat - the staff impeccable. The courtyard is absolutely beautiful The rooms are small, but that is to be expeected for an older property
the room the food the staff the service the building - it was all excellent - very upscale european with laid back california feel no
Nothing Everything, rude rude rude manager and very dirty and daited, maids were super loud , never stay there again. Worst place we've ever stayed at. I can't believe there are decent reviews of this dump!!!!!!
Nice room, close to everything None
Clean, sizable. Good location for quick access to downtown Monterey, Carmel-by-the-sea, Big Sur, etc. The internet was surprisingly fast, and free! The microwave and fridge were also quite convenient. Noise was the biggest issue: the ceilings creaked a lot every time the people above us moved around. It felt like we could hear everything they were doing. If you're thinking about staying here, definitely try and get a 2nd-floor room. Since our room was very near a busy street, we also heard a lot of noise from traffic and passing cars.
Easy check in & nice staff. Nothing fancy. Bed was comfortable & room was clean but no air conditioner just a fan which was ok since it wasn't too warm. The breakfast area is in the lobby and was so crowded with no place to sit. Had to dodge many people just to get a bowl of cereal!!
Great location, decent hotel for the price The floors didn't seem like they were vacummed.
Our hotel room was very clean and neat, late arrival was not a problem, and it is partially renovated. We skipped the breakfast though, so I don't know about that. The town center is a 5 minute drive, or a nice walk from the hotel. Overall, great value for money. I would be happy to stay here again.
Staff members were very warm and welcoming and the free breakfast was better than similarly-priced hotels, offering cereal, mini muffins, fruit coffee and even (really good) do-it-yourself waffles. Our room came standard with an extremely large king-sized bed. An added bonus was the mini fridge - great for keeping our camping groceries cold as we traveled through California. Only real downside was that while taking a shower, I noticed that there were stray hairs on one of the walls - remnants from the previous guest(s). Not a huge deal to us as the rest of the room was spotless and we were staying less than 24h, but a bit off-putting nonetheless.
Did not feel safe there. The bed spread and drapes were dirty, no place to plug in coffe maker, lamp was broken and other lamps had missing light bulbs. Bathroom had malfunctioning shower head and tub mat not clean. Continental breakfast was not very healthy.
I really liked that their was breakfast in the morning. That the room was clean and that the pool was near the room. I really enjoyed all the plants outside and the balcony. I did not like that when we got their late they were very few options on where to dine and that our heater wasn't working.
The man that checked us in was very helpful. He let us know about the special package they offered for the Aquarium. Another worker told my boyfriend to put out his cigatette when he was outside. We wete aware that all of the rooms were non-smoking but didn't understand why he coyldn't smoke outside.
I liked the price. Location not bad. Breakfast was hour later than stated at check in. Nothing made this place stick out. It's just a place to sleep. Will stay elsewhere next time.
Location is convenient close to frreeway access, fisherman wharf, and shopping malls. Check in was done rather quickly. When we needed assistant, Inn staff was quickly to respond. Our bathroom door was not able to close, lock was not usable, and the heater/cooler was not working. There was a video tape player but was not working. No dvd player to use.
Location to area attractions. The beds were tooooooo firm and not very comfortable.
Very pleased overall Near perfect...didn't like the pillows but my son loved em. Limited channel selection on tv
Very clean room, and good value for the dollar There wasn't anything that I did not like about the room
the things we didn't like was the carpet in the room ... waso ld and not too much clean and there was not a room for having the breakfast.
spacious rooms, very clean, friendly staff
Spacious room, comfortable beds and the convenience of a dining table and chairs. We appreciated being allocated a quiet room, away from the busy road.
employees were friendly,nice location,and David Doty was really helpful even though i arrived at 2:00 a.m. n/a
Clean, convenient, affordable, friendly, quiet. It's no longer the Vagabond. It's the Munras Inn. That was pretty confusing! The free "breakfast" is not real. It's a 7-11 pastry, Sunny Delight (which is a soft drink), and a piece of fruit.
Clean, reasonable priced rooms
Excellent value for money. Located close to a large shopping centre with restaurants and cinemas. Only a couple of minutes drive (or possible to walk) to the centre of town and the wharf. Large rooms. Basic breakfast. Free parking. Good base for exploring Monterey,Carmel etc. Check in staff were not overly welcoming.
Clean room, everything works, nice fireplace, close to downtown, courteous & helpful staff, great value Parking spaces are adequate but a bit tight
Clean comfortable suite. Nice view toward Point Lobos. Breakfast adequate. Would have been nice to have pool open during fall heatwave.
Close to downtown. On the website it said they have a pool. When we got there they said the pool was closed for the winter even though it was 80° out. They should update their website to reflect this. There were only four cars in the parking lot but they put someone in the room right next to us And they decided to wake up at 5 AM and start talking very loudly. It's only for family staying there they should've split us up to give us some privacy and quiet. Remote for the TV did not work as well.
Great front desk staff and pool open late No shower curtain, very limited fitness facility and hot tub under construction
Initially the room looked clean and up to date. The bed was clean and comfortable. The bathroom was clean and stocked. The heater did not work, had to go get a space heater from the front desk. There was mold in the bathroom that made us both sick. One of the bath towels was clearly past its prime with holes and frayed edges. Neither the bathtub or the sink drained resulting in a shower with your feet submerged in dirty water and a sink that took a ton of water to rinse out. There were little bugs flying all around in the bathroom and dead stuck to the walls everywhere. I think they bit me. The front desk promised a breakfast buffet until 11, but when we showed up at 10:45 we were told they had already put everything away. When we sat down to order breakfast cooked to order, they brought me a little creamer pitcher, with one of the little bugs in it. Yuck. Ordered white toast, it was hard as a rock. We asked for another piece of toast to replace it and it came back twice as hard and burnt. We gave up on the toast and coffee. Oh and did I mention the bum digging through the trash outside our window?
I loved staying there and highly recommend anyone looking for an affordable and comfortable stay! I even forgot my shirt there and talked with Deborah who shipped my shirt back to me. Loved it!
We were very happy with our room and location. For the price and comfort it was perfect. No continental breakfast.
The bed was the most comfortable. Also plenty of parking space. Good location. Just sone loitering in the back parking lot.
Pool , Hot Tub and salad bar No carpet peeling wallpaper mold
Although the concrete hallways were rather stark, the rooms were comfortable and had everything we wanted. The rooms and bathroom were spacious, the bed was comfortable, showers hot, we didn't hear a lot of noise from adjacent rooms, and we had a nice view (3rd floor) out to the ocean. The omelets at the attached restaurant were fabulous - highly recommended! The hotel was minutes away (by car) from both Carmel and downtown Monterey - I would definitely stay there again. Great value for money. Helpful and friendly staff too. Stains on the carpet in the hallways.
All around good and friendly service from hotel staff. A pleasant stay. Convenient for visiting Monterey and Big Sur. Hotel is poorly signed and difficult to see from the street. Some of the carpeting on the bench outside the lobby area is in poor condition and needs to be replaced.
To start off, the staff was friendly and helpful. The beds were comfortable, plenty of channels to watch on the TV, Wi-Fi worked as expected. The Crazy Horse Restaurant was not bad. The towels were clean. The Restrooms were clean. I didn't use the pool or the hot tub during my stay. The hotel has a interesting design. Due to the nature of the design there are spiders hanging from the lights. The toilet did not work correctly. During the morning it would flush and at night it would refuse flush. Not sure if its by design during the drought or if it was just not working.
The associated resteraunt was very good "Crazy Horse" other than that it was a very cramped king room with a dirty appearance. Furniture didn't fit the size of the room which made it even more cramped. The pool was heated but only slightly. The water temp was 70. Very cold after a short swim. This hotel did not fit the reviews that were given. I would stay at other more appropriate locations and pay more for amnesties. They had no complimentary continental breakfast. We didn't locate the frig in the room till the last day as it was in what looked like a drawer on a night stand. This was a $60/ night hotel with a very good resteraunt. All of the stay
Nice location with lots of parking...but... Very disappointing. Several cleanliness, plumbing, decor, and electrical problems between the two rooms we rented.
Shower, tv channels available Staff attitude was not pleasant;was told upper floor rooms were "unavailable " due to my discounted room rate...never ran into that restriction before
Basic breakfast, but fresh and quite good. Room was comfortable, but simply equipped. Close to shopping center. No fridge and microwave in the room. Close to main street so a bit noisy. Far from Cannery Row and Fisherman's Wharf (long walk so need a car to go to restaurants and pubs)
close to downtown monterey, friendly and professional staff, breakfast included, free parking toilet smelled dirty, hair on the bathroom floor, 5thin walls
The rooms were very cozy and welcoming. Staff was very friendly
The price was the best feature. We had a last minute reservation and the hotel fit our needs.
The location and the cleanliness of the room -
Very modern decore and clean. Very quite yet right in the middle of the town!! Perfect place, will stay again
Comfortable, clean, modern. Convenient location, walking distances to shops, restaurants. Nice continental breakfast
the swimming pool was dirty and the room was very cold. The heater used was loud with no thermostat so had to keep getting up in the night to turn on/off
The hotel was a good deal for the price. Check-in and check-out were easy. Complimentary breakfast and we have complimentary internet access was fine. Our expectations were well met
the pool was great for the kids + having the two rooms was good too.
I enjoyed swimming in the heated pool. Breakfast was good. I needed to use my computer for business and the wireless system was down a lot
The beds were very hard.
We did not like the hotel.Smell bad and condition it was not good
Ok - We were not looking for a great accommodation but we would be happy with what was advertised. We arrived and the Breakfast was no longer included. They did not offer it at all.. the room as "open" to ensure that it was aired out. While the room was clean and updated and the beds were clean and comfortable the welcome left something to g=be desired.
15% discount due to drinking party outside of our room at 11pm pool & jacuzzi with windows to breakfast area checked out after one night - not at all what we expected
Ocean view from the room. Good location. Next time I'll remember my swimming trunks. Nice indoor pool & spa. The complimentary breakfast had many items to choose from.
Hotel was clean, comfortable, good location.
NNice and clean Sound roofing is poor
The staff is amazing here. Danielle went out of her way to accommodate us and really made our stay perfect. The complimentary breakfast was also delightful. I would definitely stay here again.
I liked everything. Very central location. Close to shopping/restaurants. Close the 17 mile drive. Cannery Row was less than 10 min away. Room was great, pool was great, staff was great.
LOVE the fireplace in my room, it's real and makes just the right amount of white noise for a great sleep. Appreciate the microwave and minifridge, and the sitting room was nice. Outdoor firepits are a nice touch. A little too far from central Monterey for my liking, but I appreciate that it's so close to Del Monte Center with Whole Foods, movie theatre, restaurants. Weekend rate is ridiculous, but this is the true across hotels. There were a few minor things that made the place feel low-rent that could easily be fixed (generic key cards, they make you put a parking permit on your dash, tiny lobby, elevator interiors are beat-up and outdated). The no late checkouts under any circumstance policy is dumb, but I kind of suspect the receptionist was just saying that because she didn't want to deal with arranging one for me.
Room was clean staff helpful and friendly
Location was nice and near most attractions. Staff was very nice and helpful. The office staff member changed our room when I notified him of my unhappiness and upgraded us to a two level suite. Great deal on aquarium tickets. They have a 2 day pass if you purchase at the office that is the same price as the aquarium ticket booth for 1 day. Breakfast was nice as it was included. Fresh fruit, baked goods, and even waffles. First room was terrible. Torn curtains. Torn chair. Spotted lamp shades. Very disappointed. Pictures are deceiving. There is no view to speak of other than the street or the parking lot. The outside furniture does not look like the pictures. Outside fire area was never lit. Had the worst elevator. I thought that it would break every time we were in it. Had to use the stairs out of fear.
Cute atmosphere The rooms are too close together. Felt less private
I loved the beautiful decoration in the room. Pretty pictures etc. I loved the two separate spaces, sitting with couch and tv or laying in bed w fireplace and tv. Great set up!!! 5 stars! Clean too I'd give 5 stars except two things, we we're on the second floor and there was a floor above us which anytime somebody got up and walked around the floor squealed and creaked very very very loudly and it kept us awake from 6 AM till check out the second reason is because we couldn't get a later check out.
The room and bed we've very nice and comfortable. The room I was given did was the only room on the floor without a balcony.
the desk staff where very nice and courteous. Room was clean and looked very inviting. Room 101 is at the entrance of drive way and on busy street. the mirror over the sink is too short. window over the sink has no blinds and allows massive amounts of light into room day and night. house keeping woke us up every morning at 8:30AM. deliveries to the hotel are made by large trucks backing into the drive way (next to room 101). late at night loud cars would wake us up.
I liked that the room we got was two stories and it was spacious. Nice clean room! The smell downstairs and one of the handle was broken in the bathroom. No big deal for us, but the smell was a bit irritating
I'm rented what they called a two story townhouse for three nights, which the second story was more like a large loft. The accommodationso where really nice and clean. Plenty of space. The room was large enough to accommodate a family of four to five people or two couples. The only recommendation that i can make is they need to replace the king matress. I could feel the springs. Other than that it was a very nice stay. Quiet and we enjoyed the continental breakfast.
the hotel was very clean, nice fireplace in the room, patio was also nice, no charge for parking staff was horrible as i arrived the lady already seemed unfriendly, no hello or anything the only thing she said was drivers license and credit card, when she read that i was from salinas she told me normaly she would have to recline me because they don't check in any locals becouse someone had a party there and destroyed the room. doesn't mean all locals are like that. and also the shower sink was clogged.
I was looking for the best hotel for the most reasonable price that accepted dogs. This was the one that I found using Hotels.com and Yelp and other resources. They honored my reservation made late last year and I was able to bring my dog. That was really great. The rooms were very nice, very clean. It was an excellent value for the money. Some people complained about the noise but I did not notice any problems with that. Staff was very nice and allowed me to keep my trailer parked in the lot while my boat was on the water. That allowed me flexibility during my visit. The front parking lot was very tight and very full. The back lot was not accessible due to construction but I assume that would free help once construction ceased. They no longer accept dogs. I would go back again if they allowed dogs still. In fact, it would be the only place I would go while staying there. The fridge is a little small but many food options were nearby so storing food is not really highly necessary.
The check in person was helpful and friendly. The check out person was defensive. Room is too crowded with stuff. Lack of space for luggage and yourself. We were on first floor where they recommend locking windows plus people could see in. Two small windows on the parking/alley side did not provide enough air considering there was no A/C. Also very noisy in the morning on that side. Add to that was the fact the screens were ripped. TV had a cheap, crappy remote. The location is only okay. Price too high for the product.
-We were allowed to check-in early (11am!) -The room was clean and the bed was comfortable. -The fireplace was very romantic and made the room toasty. -The outdoor pool was heated and clean.
Staff was fantastic- just very accomodating, friendly and really made an effort to make the stay enjoyable. Can't say enough about the staff. I was sitting reading on their pretty outdoor patio and they offered me a glass of wine, even though the bar wouldn't be open for another few hours. Room was really great- spacious, updated fixtures and hardware (felt like a swanky room), and without any ambient noise at all. Plush soft towels, comfortable bedding- the whole experience just made us both feel like "ok, we're staying at a NICE hotel." We were on the second floor facing the street and really didn't get any street noise at all either. If we're ever back in the area, we will definitely stay here again.
We often stay in Monterey and we very much like this place. It's location is great if you don't mind walking a little, and the rooms are nice, clean and well-equipped. The amenities are small -- workout room, pool, etc... but when in Monterey there isn't a reason to stay at the hotel anyway. During peak season, the rooms are a little pricey here
The location was good not great. Close to stuff but still a bit of a walk. I was happy with the value. Comfortable room and clean. It looks like the place has recently been renovated. A bigger pool and hot tub would be nice.
Modern room update. Extra sink/ mirror outside of bathroom which is always useful. Very clean. Comfortable bed and bedding. Fireplace which would be lovely in cool weather. Centrally located. The safe in our room would not open and my things were in it. The hotel staff could not fix it although the maintenance guy was able to get it open. The manager gave us a voucher for the restaurant which was appreciated. Small room size. No air conditioning which I realize they don't need very often, but it was quite warm when we were there.
Clean. Nice nice room.
Pool, hot tub I paid $200 for basically a motel with a cuter looking front. The place seems like it needs a fix up and not just cosmetic. I've NEVER stayed in a hotel with no a/c..you should at least advertise that there's no a/c. We heard every footstep of the guests above us. I'd never stay again
The breakfast was not good just breads....
Yes, it's an older property, but it was still a very comfortable stay & it's located near lots of stores & scenic places. Nothing, really.
Location is great so handy for public transportation!! Some other guests so rude in the breakfast room,,but that is. Not the Days Inn fault!!!
The room was clean and the large jacuzzi tub was wonderful for a nice long soak. A tiny bit dated but overall a nice place to stay.
Close to Cannery Row and the wharf. Convenient to just about everything you want to see... but so are the other hotels right next to it. Should have taken pictures but at night you could plainly see the outside light through the door frame. Looked like a scene out of Tron. The room had obviously had a lot of repair work for one reason or another but it was plain to see that this work was not done by professionals. Sink had no hot water (shower was fine though) For a non-smoking room, this room sure had a stink to it. The price was way out of line for the amenities.
We really liked the continental breakfast selection. Would have preferred a table with 2 chairs in the room instead of the desk and office chair.
Refrigerator, microwave, location and parking. Room need updated beddings. Preferably all white like most modern hotels. The room where I stayed needs door to be fixed. Looks like door is cracked up even though it is completely shut.
The price was good and the hotel was clean and ok The wallpaper looked like it was peeling off because it was just slapped up on the walls. They have motion sensor lights in the bathroom and main room and all night the bathroom light was going on and if wake up to turn it off. Went through this 4-5 times and finally just shut the door.
Clean, quiet Too expensive, food was great, just needed more variety.
There was very little water pressure from the shower. Also the heater thermostat did not work. We set it at 80 we were freezing and went to bed, when we woke up the heater never kicked on but the ceiling fan did? So weird
Great location, just off hwy 1 and easy to get to. Card reader on room repeatedly rejected keys, but front desk was helpful!
I liked the outdoor area. There is a large pool, hot tub, games, and communal fire pit that was a lot of fun. I really dislike the bed covers. You are either way too hot or freezing. What happened to old-fashioned blankets?
Checking in was not only expedient but flawless. Had no issues at all, was in my room within 10 minutes of pulling up to the front door. Room was excellent and I do suggest the pool view.
We enjoyed the recently updated rooms including the very nice bathroom with vanity and open shower. We enjoyed very tasty room service meals (dinner and breakfast). We also used the pool which was pleasantly warm. The toilet was a bit of a tight fit with walls on either side. The air conditioner was a standing machine which had an exhaust that was separated form the back and until we reattached it poured hot exhaust over the air-conditioning.
Super nice staff. The $22 resort fee includes parking and internet. A little farther from the wharf/tourists spots.
Clean facilities, close to Wharf and other fun activities. So noisy! Do not get a first floor room. You can hear EVERY footstep the family above takes.
Quick drive into downtown Monterey. Nice rooms and property.
Everyone from the front desk staff, the servers and bartenders, and the housekeepers did an amazing job. I work in the service industry in a casino/resort, and yet I experienced better service and a better experience with the staff at the Hyatt than where I work. A+++. The only things I didn't like had nothing to do with the hotel and its staff. It isn't located downtown, so it is a very short trek to the festivities in town. Also, it sounded like a large man was doing burpees in the room above us.
No AC in room.
Loved that they had live music. Restaurant had good service for breakfast and dinner. Food was good as well. Did not like carpet in bedrooms. Bathrooms a bit small
Comfortable bed, dog friendly, good location. Twice in one day our keys would not open the door and required us to wait outside for someone to bring new ones over.
The valet was super nice and helpful. The young woman checking me in was friendly as well. I was happy with my stay
Centrally located allowing us to explore Monterey It is tired.
Not able to park my own car
Location was great! 1. Your ad said I had two options for this type of room: City view or Ocean view. I clicked on city view. In reality, I got a room on the second floor and a view of the building next door and the Subway down the street. VERY misleading ad and application form for your room. 2. I was given the option of a King or Double. The room was for my partner and I so I was hoping for a King. I've never received a double booking as a couple but this time I did. I called front desk to change my room when I got upstairs and they said I never specified King. Your website doesn't give a very obvious space for me to specify King though. 3. The room I was placed in was next to the weight room. It was loud because when people work out, they lick to drop weights which makes a lot of noise. This did not making sleeping very easy. 4. I tried paying for the internet but kept getting error messages. I'm good with computers and I'm certain this was a network issue and not a user error on my part. In short, I didn't get the room I expected, it was difficult sleeping at night bc we were so close to the weight room, there was no internet, and I don't understand how the front desk said I should have specified King bed when your online app form doesn't give me a space for that. I won't be staying at the Marriot any more in the future.
As we were checking in, we were told that we had signed up for two queen beds. As this was the one night in over 4 years that we got to spend together without her kids, I had made sure when I reserved the room it was for a king bed. After 10 minutes of negotiating, the lady at the front desk assigned is to a wheelchair accessible room with the king bed. Paying $400+ for the night, we were not very happy with the type of room we were assigned to. The bed itself was very uncomfortable. The mattress was very cheap and sagging on each side. The pillows were made of practically nothing but air. To add to the lovely stay, at 1:00 am we were awoken to the the fire alarm going off and loud flashing blinking lights in our room. The entire hotel had to evacuate and after the fireman came to turn the alarm off, we went back to our room. It was safe to say at this point we wouldn't get much sleep. As we complained to the front desk about our stay, they apologized and offered nothing to us. I will NEVER stay at this Marriott again and wouldn't recommend it to anyone.
Location was good, close to the wharf. Our one and a half year old daughter found a pill (presumably from a previous guest) in the room and ate it. We rushed her to the ER and thank goodness she was okay. Guests with kids should be aware of this danger.
-Clean room -Big and fluffy towels -Ceiling fan and portable oscillating floor fan -Plenty of drinking glasses -Condiments and Keurig Coffee/Tea -The last room had bathrobes. This one did not. -No microwave / no access to microwave -Toilet paper rather thin -No other complaints
When I'm paying $1400 to stay 4 nights and get told that they can't possibly give me complimentary wifi or breakfast or ANYTHING... it's annoying to say the least. Interested in squeezing out every last cent possible while offering less in terms of amenities than most other hotels that are a fraction of the price.
I liked the overall comfort of the hotel. I did not like the service. I asked for a bellhop to help take my bags to the car. I waited for about 25 minutes and decided to take the bags myself.
Price Outdated hotel.
Power was out, and even though it's not their fault, I wish the staff did more to make us feel welcome.
Amenities and style of room During my stay there was construction being done to the hotel, normally that wouldn't bug me except they put me right next where it was and since I sleep with the windows open, constructure woke me up super early in the morning. Even with the windows closed I could still here it. I was on my anniversary with my way during that day and it Kindof put a damper on my experience, especially since I paid over $200 each night I was there.
Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great. Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.
Location and price
The guest rooms are large and nicely appointed. The bed is comfortable. Breakfast is very nice in Jacks restaurant. The entire staff is quite accommodating. We've stayed here many times in the past and will continue to stay here. Our room was in a noisy location--on the second floor overlooking an open area where people walked, sat, rode bikes, played music and generally enjoyed the outdoors. The windows were not double-paned and the room was noisier than we would have liked. The bathroom was remodled with a lovely marble countertop--unfortunately it was rather tall for me to use (I'm a 4'11" woman.)
I love the decor of the bathrooms and the bedding. That the elevators were broken.
my kids loved the pool and hot tub.
I felt that the staff was truly warm and friendley and they were there to assist me in anyway so that i would have a pleasant and comfortable stay. the room provided me the ability to shop for personal food i could keep refrigerated or microwaved over my weekly stay. I have to say for the wonderful price and location i really have no complaints the room are kept smoke free and daily kept up by house keeping.
neat, clean, good value
The staff was really nice. We got just one crib, but we weren't surprised usually we just got one (only a few hotel gives two). The breakfast was nice, we ate it at our room because the breakfast area is too small, but we had a table in our room. The blanket on our bed was dirty, really dirty.
The desk recommended an upstairs room in the back (if we didn't mind the stairs) at checkin for it being quiet. The breakfast (stated as continental) was more than expected variety wise. The area where breakfast is laid out is too cramped and you don't have room to set plate/bowl down
my stay was great the service is great I am tell every one they should stay there when in that area will be going back and stay want to thank them for every thing