Nice, clean model hotel with good location. Very courteous staff. Hope can maintain the cleanliness of the hotel. Value for money.
The breakfast spread. The hip design of the hotel. The view from the hotel. Close proximity to shopping malls/ restaurants. The spa could be more organised, we made a booking for 8 persons the night before. On the day of our spa appt, which we were out for the whole day to the volcano + shopping. When we came back for the spa appt at night, we found out it was cancelled without our knowledge. Hotel staff explained that they couldn't get us to confirm the booking by trying to call our room.. and of cos we were out, who would pick it?!
We have requested for adjoining rooms, but due to unavailability, the hotel staff had upgraded one of our rooms to Deluxe room (with king sized bed) during check-in. And the twin beds in the superior room are super single size which are wide and comfortable. Also love the welcome drink and food for room service, we ordered the Sensa Fried rice and the triple decker sandwich and all tasted good! It is very near to shopping mall, Cihampelas Walk (Ciwalk), just about 150 metres & it is a good mall. Just within walking distance are also lots of shops/factory outlets. Hotel is located on Cihampelas Road which is full of shops/factory outlets so the the road/journey to and fro the hotel is a bit jam, even in the late evenings. And another thing, the flat screen television in the deluxe room should be placed a little lower, say about 1/2 meter or 1 meter lower. Our necks were a little strained to look up to watch the TV.
The hotel is new, just started operation early this year. We occupied 2 adjoining superior rooms and I would consider them spacious. Beds(either 1 king or 2 queens)are comfortable and furniture well arranged. The staff are courteous and always put up a smiling face. They are efficient and prompt in attending to customers' needs. On the 1st nite, my adjoining room was locked from inside with the door latch on, within minutes 2 maintenance staff arrived and in less than 15 minutes the door was open.Another area I want to specially mention is the coffee house where we had our breakfast daily.All the waiters/waitresses and the even the F&B Manager were giving us excellent service.I will definitely stay in this hotel again when visiting Bandung. The shower cubicle in the bathroom should have a door installed so that water would not spray into the bathroom floor. Noticed some ants in the room. Since swimming pool is just outsite the coffee house,I noticed some children wearing wet swimming costumes entered the coffee house to take food from the food counters and this should not be encouraged as water may drip onto the food. This may also make the tiled floor slippery and thus cause accident to other guests. Hope management would look into these.
The fact that it connected to the Ciwalk Mall. The water spills from the shower if you used the bigger rain shower head because it only has half glass cover. No mirror in the room, only in bathroom got mirrors.The Cihampelas Rd that leads to the hotel really crampped up, pretty bad traffic jam especially in the evening, to move 500 meters might take more than half hour! The breakfast area rather big, but they are really particular about charging kids above 4 yrs old even though the kids just had one bite of croissant or 2-3 spoons of cereals, you still have to pay IDR54000. Other hotel like Sheraton & Grand Seriti just waived kids fee, after all how much can they eat!
First entered e hotel,all e staff gives a warmth welcome throughout e stay..Very courteous n would really go on extra mile for e guests..Housekeeping was giving excellent service as when we left e room in a mess,with all our make-ups,shoes n clothes lying all over e place,they indeed clean up e place,make up our room,n stack our items nicely!! Food is nice,Spas treatment is very affordable n city area? Very convenient..TRULY Recommended!! :)
The view of green forest, the luxury of the facilities, and the staffs is very nice. The bed need more cleaning. I found bugs or insects bitten me so my skin is irritated.
It has a fascinating view, facing forest.
I like the design and facilities for the hotel the location is far from the center of Bandung
Padma Hotel is one of the wonderful Places you can stay with luxurious service
A new hotel just open in bandung, Indonesia with huge building of 700 rooms. front desk made our arrival very quickly, room ready. enjoy the dinner at Cafe bali, one of the restaurant in city. day after we went to Transstudio ad enjoy the place, nice entertainment centre for kids and parents
We thought that the people and the service were fantastic. Truly five star. We were backpacking through Indonesia so were craving luxury, and we found it! I proposed to my partner in Sumatra and the hotel manager made us a cake and delivered to room. That was a very nice and personal touch. The 24 hour resturant is exceptional overlooking Bandung. Class!
Facilities for cooking is enough for simple meal and also the sattee that can be turn into bed. In the beginning the service is very good but during the week-end the service is slow.
The staffs are very friendly & helpful. Breakfast was ok but could be better. We stayed in the two bedroom and it's cosy. Location is not too bad though we need taxi to get to everywhere. Pasar baru is about 15-20 mins walk from the hotel. The floor gets flooded after a shower. Would be better if the intenet in room is wireless.
The three bedroom apartment was spacious and comfortable and perfect for my family of 5. It is also located very near to Pasar Baru and there's a cinema at Braga City Walk adjoining the hotel at level 2.. Cracks and crevices in bathtub causes water to leak out and wet the bathroom floor.
Space of the apartment First we had a smoking room, we changed it to non smoking
a lot of choices for breakfast
The hotel staff work together to make this hotel stay on the top deserve to be four star hotel. Thank you for everything.
We were upgraded to a suite which is beautiful. The bathroom is huge with glass wall to the bedroom making the Suite look real spacious. Food spread for breakfast and dinner are excellent that in spite of so many nice restaurants around Bandung, we prefer to invite our friends to Hilton Hotel outlets.
Location the room wasn't available when we're checked in.
i stayd again in this hotel in 8-11 oct, again the staff there are very helpful. they recognised the minute i went in. this time round they are more edficient coz the minute i want somthing, they actually get it done the very minute. thanks again tropicana. i would and have recommend your hotel to my friends and relative.
I like the location, near giant, mc donalad and boutique
-The room was spacious and the staff there are very helpful.This was my best stay in bandung in 20 years.They even upgrade my room to the executive room.And all my needs were fullfilled and they even extend their maximum help by assisting me of things that I am unsure..Thumbs up tropicana!! Absolutely nothing!!
the hotels design looks cool and just suit the guest with its room numbers>cozy
The rooms were comfortable and cosy. Breakfast was good. Nothing
Spacious bed room, breakfast is oke but not so special, location near Indonesia Train HQ if you need meeting near by their office, have jet washer in toilet. No bathub for 4 stars hotel, the bathroom is so small, the shower just fix type - no flexible hose, near train station, you'll hear the long & loud bell of train on 1-2 am, no wifi just cable for internet, the AC controller can't function well so you'll very cold on 3-4 am, the pillow is very thin, they just give 3 pillow instead 4, I doubt with 4 stars ranking for this hotel, just provide 1 soap instead of 2.
The breakfast, which was included in the room rate, was very good. In addition to the good spread of breakfast items, this is the first hotel I have stayed that provided a fresh juice station in addition to just having fruit juices available. The location was also good as it was within close proximity to major shopping areas, via taxi, such as Jalan Riau and Paris Van Java at Jalan Sukajadi. No adverse comments.
The hospitality was superb........... Ya... did not store enough GUINNESS STOUT for me..... hehe
The only pleasant experience is that the friendliness of guest relation officers Horrible experience on the arrangement of transport. Hotel only provide 2 MPV for all the hotel guests. We had to wait for few hours to be able to get transport
new modern rooms with lcd and large shower and security card access hotel clean and well presented check in could have been a little better as no one took us too our room, had to ask for mini bar to be open and didnt get our bed request on first night.
The hotel was excellent, close to the train station. You should only visit Bandung if you want to see volcano!