Finn billige flybilletter med Air Wisconsin

AA flight

Fordeler: On time.

Ulemper: Not enough seats at gate. Long wait standing in crowded bus to plane. Long wait to deplane after landing. No wifi.

Plane was way too small

Fordeler: Plane was way too small

It took four hours to get from Pittsburgh to Boston

Ulemper: On the flight out we had to wait for four hours because there was a tire problem with the plane. They should have a better plan for circumstances like this. Then on our return flight there was fog in Pittsburgh airport and the pilot exaggerated when we had to land in Akron that it could take hours for the fog to lift. Some people including myself rented cars and drove to Pittsburgh at an extra expense

Delayed , late, painful

Fordeler: First leg was late causing my connection in phl to be a close call. Made connection with only 20 minutes to spare then had to fly around storms and added time to flight. Seats were so uncomfortable that my back and legs hurt from long flight.

Ulemper: Nothing

Two planes, five flight attempts

Ulemper: At 1:30pm I tried boarding the early flight. It had just started boarding so the customer service person 50 feet from the gate didn't bother looking whether there was space. At 4pm I boarded my flight. 90 minutes later it returned to the gate, with a promise to re-board later. 30 minutes later it was cancelled. Over the next 5 hours I was on the phone or in line with various customer service folks. They told me different things and gave me incomplete information. My app stopped showing my bag, nor the new tickets they gave me. At 7 pm I tried boarding a standby flight. I had been bumped down the list for some reason, and barely didn't make it. At 8pm I tried boarding a flight to a neighboring city. Because I got an airline credit card recently and used my free checkin bag advantage, I was denied. I then spent 60 minutes on the phone with one customer service agent, who let me into the next flight (which ended up having several empty seats, despite having been originally rebooked for late the next day). At 10pm I boarded the fifth flight, which was successful. After 6 hours of haggling with cusomer service and not being able to sleep, I was very upset. By then I knew that my bag had arrived at destination, but was told that if I didn't arrive by midnight then the bag office would be CLOSED! I was told to talk to the bag office to find out what to do if I arrived too late, but they left me on hold 30 minutes before boarding, until I eventually gave up. It would be one thing if this was just due to weather. However, there were many misteps by AA, mirroring the 5 people I had to speak with last week when I flew last (with no weather issues) and didn't have my credit card benefits honored at checkin (you can see my records on that one...). Overall I give AA an F, even taking into account the unpredictability of the weather. No food/drink on board during the 90 minutes taxiing, no apologies, only conflicting stories. I'm truly sorry to have signed up for a gold status challenge with AA, and should have stayed with an airline that is good enough to be ranked on tripadviser.