The location is exquisite with luxury and relaxation on tap. The beach is very private with swimming and watersports readily available
The staff were friendly, safety, the Italian restaurant was exellent. The location of the hotel is a little isolated, to go to the nearst town takes about 10 menutes by car. So,it is not convinient for those who like to go out. Also the concierge service is not accurate.
quait situation,view and location big diferens beetwin prises on food in hotel and outside
The service was out standing and we were upgraded to a room with a pool. Keep in mind this was in October and the weather was changing and it is a slow time of the year. We ate at the blue door, an outdoor café on the beach and the food was out standing. There breakfast buffet was out standing from Champaign to custom omelets. We also took a short walk to the next town, Plaka, for dinner and it was excellent and right on the beach also.
The room was really nice and the different accomodations (3 swimming pool and the fitness center free) The 5 restaurants were really poor comparing to the price they applied. The quality of food for a 5 stars hotel were really average and the price really expensive. The blue door restaurant was nice but sometimes I thought we had frozen food. The restaurants in Elounda (the town next door) were much more nicer than the one in the hotels.
Very quiet and relaxing atmosphere with extremely attentive staff.
peaceful, quiet, good place to relax 1.The greek restaurant should have a cover for the raining days; 2.The rooms should have acoustic insulation; 3. Should have more variety of fruits at breakfast; L'orangerie restaurant is not good for the price, the service is uncoordinated and bad.
Mostly the location. They misrepresent the type and standard of the rooms for expample we reserved a bungalo. But what they call a bungalo is simply an ordinary double room and that we absolutely did not appreciate. And therefore would not return.
The staff were extremely friendly and polite and the room was fantastic Only that our plunge pool was too cold to use
View from room, breakfast, beach and swimming area
Excellent place ! Much better than Elounda best hotels. Staff very helpful and kind. Very good cuisine. Beautiful design, quality facilities. Despite size of ca 250 rooms you feel like in a boutique hotel. Worth to come. Spa is rather dull: not to this hotel standard and undesftaffed.
we like location & beach, sea was on 5 *, massages & stuff in spa was good as well. Service very poor, nobody on arrival told us about brackfast area, or even facilities... lift to beach & restaraunts was terrible (hot without conditioner) and there is no other way... Spa was quite old & threadbare not for 5* hotel..
Affordable price of room with half board, staff, internet facilities in the lobby at reasonable prices. Great value for money Not a sandy beach
Excellent room, staff really friendly & very helpful None
Very Friendly and Relaxed Atmosphere.
We loved this hotel. We stayed half board. lovely location, great value, pleasant food, friendly staff meant a relaxing stay for 3 days.
The hotel was very good value for money, we only stayed 1 night, but wished we were there for longer, pleasant surroundings, set in lovely gardens
the top pool had room to sunbathe. staff favoured french communication. lack of air con in dining / public areas. absolutely no view from garden view room, this spoilt the holiday. useless broken gym facility.filthy under the bed. the accomodation was double the price it should have been
It was quiet and also convenient for Elounda I found the hotel very good,but there could be some improvement regarding a couple of the staff at reception.A smile does not hurt!
The staff were very friendly and the animation team were very professional. Allthe restaurant staff worked very hard to ensure you werew attended to prompltly. The hotel is very datted and like most Greek accommodation flatters itself that it is a 4 star. There were no facilites in the rooms other than a fridge and the rooms were basic but adequate. The loication of the hotel is poor and it is 35 minutes walk to the resort and longer to come bacxk on roads without pavements.
The employees are really polite and and very pleasant. The swimming pools have a nice area and the hotel beach, even being stony, is great for snorkling. But I really recommend a car rental because there are many worth blue beaches close to Elounda. The hotel food is also really good.
Quiet, friendly. Spacious. Ground floor room. Lovely pools. Access to sea. Very good food and wines. People smoking on adjacent balconies
Having a very clean and comfortable room to sleep in after a long journey and midnight arrival.
The hotel was clean, the staff polite (albeit bit short of words) but everything was just simple and straightforward. An enjoyable stay and in a good distance from the town centre.. all in all a recommended budget hotel.. nothing spectacular but nothing short of.. Well short of more breakfast, bit simple, tasty but very small. Do not expect a buffet or cereal etc- a coffee, some orange juice, toasted bread and one croissant will have to be enough to start your day..
Quiet, clean, midway between bus station and harbour Credit Card number taken at booking, but cash needed at checkout.
Good location, only few minutes walk to the lagoon. I would suggest getting a studio, for small extra cost the room is nearly twice the size. Parking is on-street which is not a problem, get a road map though as there are a number of narrow and one way streets. Could not get wifi in the studios (which wasn't a problem for us), communal PC in reception could be used if required.
Room decoration is very modern and furnishings look quite new. The shower does not have any curtain so after taking a shower the bathroom is a bit flooded.
Brilliant value for money. Simple, bright, clean, comfortable and welcoming. I have already recommenend it to friends.
great experience;a very nice location with spectacular panorama, many facilities for relaxing, good restaurants and all you need for a wonderful vacation.
I really liked the room, hotel location, responsive staff, excellent breakfast, fitness room and an instructor, a spa center, clean rooms I did not like eating in restaurants la carte, wine list is scant. The fitness room average weight dumbbells. The spa is very difficult to choose a program, since it is absent Annotated. When booking at the hotel indicated the presence of ironing boards and irons in every room but on arrival they had not been! Had to call and ask, brought later.Also at the hotel site says that the pool in a room with heating, but it turned out that he is the same as sea water, in our case it was very cold, while the sun was not our side.
Great hotel with comfortable rooms and beds. View from the room with the pool was amazing. The resort is like a little town and staff runs club cars to and from the rooms whenever you need to go to the main hotel building with restaurants. Dinning options are limited specially when the Greek restaurant was closed for dinner both nights we were there.
Very nice hotel little bit out of town but provide you with luxury of nice room with private pool and great views If you travell to crete than this is a place to stay for a couple of days none and that is rare for me :)
The location of the hotel is great, the rooms are very relaxing, the hotel staff is very kindly
The hotel was conveniently situated in the town with easy access to the center and the beaches. The air conditioning in my room did not work so I slept with the balcony door open. There is a main road outside the hotel and I was woken up most nights by loud traffic noises (2 stroke motor cycle engines especially) or people walking home from a night out talking to (shouting at) each other.
Nice room, good view over the bay.
Only unique thing they have - children playground with nice lady speaking many languages (including Russian). Playground is between beach and restaurant. Price of room should be at least twice cheaper to be reasonable. This is very old hotel and despite they made all efforts to keep it in good condition it is impossible. It was impossible to get to our room with children trolley and 6 times a day we have to climb stairs with trolley in hand. But in general Elounda is very good prepared to go with trolley.
service and surroundings
Hyggelig vertsskap Nei
Koselig familiedrevet hotell med glimrende beliggenhet. Meget hyggelig betjening. God frokost. Det er ingen internettforbindelse ved hotellet. Hotellet ligger på en liten høyde, og endel trapper\bakker må beregnes for å komme til\fra byen. Dette er derimot kke noe problem for yngre mennesker.
Typisk gresk, idyllisk famiedrevet hotell, der eierne/personale er er opptatt av at gjesten skal føle seg hjemme. Enkelt men greit to-stjerners, med godt AC system og deilig frokost.
Nærhet til eiere, beliggenhet, sjarm, historie.
Hadde nydelig havutsikt fra terrassen, det var rent og pent, veldig sentral beliggenhet og veldig hyggelig personale.
Staff friendly and rooms kept clean TV needs more UK stations and not just the boring BBC World
the front desk of the hotel were very obliging and friendly and went out of there way to offer additional service to me.
Lovely little hotel in old part of city.
The sea view was delightful. The guest room was tired and badly in need of renovation. There were cracked tiles in the bathroom. The room stank of 'air freshener'. All in all it was hard to see how the hotel retained a four-star rating.
Hospitality of staff, food and service at the restaurant rooms are nor very modern
The location. Close to the main part of town and across the road from the beach. Definitely not a 4 star hotel. The hotel is in dire need of an update. The stucco ceilings and dingy dark hallways are totally depressing... The carpet needs ripping out... Probably hasnt been changed since the 70s!!!
The lobby was very pretty as well as the pool area. I felt the food was very poor and the beds were unbearably hard. I just did not think for the price that it was worth the money. They need to do as much work in the rooms as they have done in the lobby. However, I have not liked Crete overall.
Great value for money to stay at Elounda, very close to all beaches and restaurants with a car or a moto (you need it anyway to explore the whole Lassithi area). A lot of shadowed parking spaces. Spacious room with nice lighting, big marble bathroom, powerful airconditioning. Excellent sea views from the room's balcony. Breakfast is buffet, not continental as advertised, and it's variation, quality and quantity is very good. Helpful and smiling people, they really make you feel like home. As you already understand, we'll definitely be back!
very nice hospitality,peacefull enviroment
Lovely room, with semi-private infinity pool. Generally luxurious feeling, but at the same time not too expensive. The hotel is too far to walk into the center of Elounda for dinner. The in-house dinner buffet was excellent, but it might get monotonous.
The staff were very friendly, helpful, and went out of there way to make sure we had a great time either by making suggestions for things to visit, restaurant recommendations, or just helping us with small problems. The room was clean and modern, and we had a nice terrace looking out onto the sea. The location of the hotel was very good & the pool is a great relief. In the morning the pool area was quiet, but fills up in the afternoon as other guests come back from their travels 1. It was difficult to find the hotel, because the sign was small. The quality of the fruits and yogurt for breakfast could have been better. Only the 5 star hotels in Elounda have their own private beach, which would be nice instead of having to travel to the public beaches or the small hidden ones. At the end of the day, many guests come back to use the pool, but as soon as the sun sets you pretty much have the pool to yourself. For those who take the pension with meals, depending on when you eat, you may be watching people swim in the pool while you eat.
We liked the location, the staff & the view, since we've upgraded to a jounior suite, we enjoyed a joining swimming pool. Breakfast was poor in variety & freshness. There are only twin beds available (& they're too firm) no double king or queen size.
We loved the Villa. It was spectacular and the service of the staff was excellent. If this place was right on the beach it would be the perfect resort.
Very clean and a nice modern style. The bathroom was really fine. The aircondition was very effecient. Nice and quite surroundings It was a little far away from the beach 1� km away. It was not near to a town. As we had a car it was no problem.
Hotel was well designed, the grounds attractive and well kept. we only booked breakfast, but that was good.All staff very helpful and friendly.we had a junior suit and shared pool, kept clean and was a pleasure to be there.Would we go back yes. Not really no.
nice hotel but not really design as you explain in the descriptif:the room furniture were really classic
The hotel was in a good location. The staff were friendly and helpful. Unfortunately we only found the shortcut to town on the second last day (although we didn't ask anyone either). Overall we were very pleased with the hotel and facilities and would go back again.
Very spacious room, quiet neighborhood, great location, cheap = absolute tip for your next holidays in agios nikolaos There's no breakfast
Friendly staff, comfortable rooms, clean bathrooms, great view over the "lake". No parking facilities in the middle of a busy city centre in summer.
E£xcellent staff - very helpful and friendly. Situation overlooking the lake is superb. Real value for money accommodation.
the location was fabulous
Central and convenient to shopping, eating and nightlife. For very little extra, the studio option gave lots more room, plus a kitchenette, which was useful as the hotel does not provide breakfast. Great view over the Lake! The music cafe right underneath was very loud at night, but this is no problem at all if you travel with earplugs.
Staff were very friendly and helpful. Room was clean and comfortable. Very good central location with fantastic view over the lake from the room balcony.
conveniently located in the center of town, near good resturants and a nice beach. we had a nice room with a good view of the lake. it would have been nice to have breakfast as part of the room rent
Was ther 6 nights and stayed in 2 different rooms (1st and 3rd floors). Excellent View (when staying on Lagoon-side), Cheap, Clean, central, aircon (v important in the 30 degree heat!), recently-refurbished, fridge, can sit out on the balcony.
You can't beat the location or the views over the lake. I've stayed in this hotel twice before, but the experience this time ensured that I will never stay there again. The cleanliness of the room was questionable (hairs in the beds and bathroom), the shower was terrible (alternating between scalding and freezing water, and it flooded the whole bathroom), the beds were so uncomfortable that my husband hardly slept all night. This used to be a nice hotel, but it needs to be renovated and cleaned up. I would've recommended it years ago, but not any longer!
i was very content what about the central situated location
I enjoyed the staff, they have been really nice and lovely with us. For everything we asked they were ready and helpfull. They care about the way we wished breakfast, we tasted every morning breakfast in the room (without any extra surchage), full of tasty cakes, yogurt and fresh bread. The apartment was fully equiped, the sea is just 3 min. by walk away. The beach is not so big but is never crowded and you can choose to rent umbrellas for a full day it costs just 7 euro with two chairs included. We thank hotel Creta's Staff for every attention received also concerning parking. We could park every day without any kind of problem. We spent there a wonderful week!!!
spacious rooms, staff friendliness
The friendliness and disponibility of the proprietors really made our stay a great success. All in all a place worth recommending. There were only to "very" minor deficiencies:no tent on the gorgious balcony and no satellite TV (they have only greek TV in the rooms!).
very nice comfortable and clean hotel in a quiet location five minute walk from city center
Notre grand studio avait une magnifique vue sur la mer. Our studio was big with a nice view on the sea. Coin cuisine complètement équipé. Kitchen full equiped. Propreté impeccable. Room very clean. Accueil chaleureux. Friendly and helpful staff. Secteur calme. Calm location. Plage à 100 m. Beach 100 m away.
The management did everything to make our stay as comfortable as they could. The service was the best we have ever received at any apartments and the standard of facilities could not have been better. We enjoyed our stay so much we are going back again in 3 months time.
Lovely place - friendly staff, good location, quiet street, but very close to beach, town centre. Sea view balcony. Excellent.
clean and friendly always willing to help
Our rooms were wonderful - bedroom plus kitchen; great balcony with beautiful view.
The hotel staff was very very friendly!I liked very much the location (only 5 minutes took us to arrive to Kitroplatia beach).The room was cleaned every day! Execellen price for excellen facilinies.
Excellent staff, facility and location
The place was beautiful and the sea was a pleasure. But what really impressed me was the kindness of the personnel, they really care for you and made their best to stay really pleasant They only thing to have in mind is that many suites that include a private Jacuzzi or pool at the terrace as saw in the pictures of the hotel do not have the privacy that someone might expect, in the sense that your pool or terrace can be perfectly viewed by anyone walking around. I'd recommend that if this is the case and you want more privacy, talk with the guest relations and ask for another one because with more privacy there are some.
the overall concept is nice. very relaxing. lovely private beach with trees details that I would expect in a 5 star hotel: more than one bin in the room, clean floors and windows in the restaurant, service at the beach at 10 am
Nice view, very friendly staff (reception a bit slow), room could be cleaner
the quality of breakfast/dinner was very poor
Distance from the beach Quality of breakfast
resort-like hotel perched upon the mountainside overlooking a stunning little bay outside Istron, beach at 2 minutes walk down a stairs among ficus trees and bushes. Free parking, pools, minimarket. Friendly staff, got offered a bottle of wine by the night-watcher to apologize for forgetting our wake-up call:) paid 68eur/night Food at the dinner buffet (12 eur) and breakfast wasn't so good (very fast food like). Wifi is not free (cheap though, 90min/5eur)
jeg likte veldig godt jane som drev baren ved bassenget på taket veldig koselig dame
Nydelig takterrasse med basseng med fantastisk utsikt. Stille og rolig beliggenhet i et boligområde, men allikevel en sentral beliggenhet. Hotellpersonalet var nesten ikke synlig.......
Nærhet til strand og byliv. Veldig sentralt, men stille og rolig. Hyggelig og romslig leilighet, god valuta for pengene Det kunne ha vært greit med en dobbelseng og ikke 2 seperate senger på "foreldre rommet"
Fikk et fint rom med flott sjøutsikt og kun en etasje under badebasseng/takterrasse. Dumt at bassendområdet og baren på takterassen stengte allerede kl. 18, vi ville ellers sittet der for å ta en drink før vi gikk ut for kvelden.
We had a lovely room with a shared pool and a sea view. Very spacious. The hotel needs a facelift. The grounds are not well kept and the hallways had mold and dirt. This is a beautiful hotel in need of some TLC.
The location and the view from our room are excellent. Especially the park-like surroundings along the sea front within the hotel area is really nice. We had half-board; the dinner was good with delicious varieties. We really enjoyed our stay there. Some of the facilities, e.g. bath room, could be improved to reflect the 5 stars that is listed in Booking.com. The wireless did not function there.
the quite environment, excellent view and prefect place to have a rest
The location and the views Aircondition
Perfect location with quiet and beautiful surroundings and great view over the sea and city; Our Standard room was bigger than expected. :) The hotel is quite old; therefore some areas should be renovated; Better sound isolation in the room would be nice; Lack of bathroom amenities.
The location of the hotel was great.
I thought for the price the hotel was a little run down and needed a renovation. I found the beds to be very uncomfortable and the rooms not very cosy.
sumptious surroundings hotel on the slide, gardens neglected, nothing when weather bad,one british tv channel(news), like a retirement home.
The views were spectacular, the rooms spacious and kept clean. The breakfasts offered a great choice and staff were very friendly and accomodating The air conditioning in the rooms could have been better.
Beautiful grounds. Large pool. Restaurant good. Our stay was too short to evaluate all aspects of property Room although comfortable, was a bit small & poorly lit at night. Not enough lighting.
Excellent service from a committed stuff. Excellent restaurant, booth food + service. There is simply not enough value for the money. Otherwise, the hotel stuff did its job excellent.
room with a private pool not all the staff were friendly, beach towols are rather small in size and!!!!
Very peaceful and relaxing with excellent staff