Bestill Advantage leiebiler i Dallas

Ulemper: They did not have the car that I booked online. Had to use a car that took diesel gas. The price did not match the price that I booked with

Ulemper: did not have the size car i reserved, so i had to upgrade to a full sized for $15/day more.

Fordeler: Pick up was a horror story

Ulemper: 1 hour wait to get the car. 1 guy in line said loudly he had a 1 hour flight and a 1 hour wait in line. The manager allowed a rental agent a break with 10 people in line. Each rental took nearly 10 minutes as they try to upsell everything. Seriously ? Never again to save $5 on a prepay.

Ulemper: Difficult to find the drop off entrance. Need to improve signaling in the drop off area. The GPS is not enough clear as other I have used. Instructions about how to use the car weren't addressed (way to start engine, way to open the gas door, among others)

Fordeler: Drop off was easy and the attendant was very nice.

Ulemper: I felt that the counter attendant purposely didn't tell me whether Dallas has toll roads or not, in order for me to pay an extra $13. The windshield of the car was quite dirty and the glare from the sun made it very difficult to see.

Fordeler: Staff members were friendly.

Ulemper: Charge for second driver was excessive, charge (which we did not pay) for toll roads seemed excessive as well. Especially the $25 “violation “ charge if we happened to venture onto a toll road by mistake.