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Flott bygning. Flott parkeringsområde. Gratis minibar(alkoholfrie varer). Enkelte av personalet virket lite kundevennlige. Trådløst internett var veldig tregt og falt ofte ut. Lyspærer på rommet virket ikke. Tv virket ikke. Vannet fra dusjen sprutet utover hele badet pga. manglende beskyttelse. Brødet til frokost var gammelt/seigt. Brukte tallerkner fra andre rom ble plassert ved inngangsdøra til vårt rom og ble stående der i mange timer. Vannet i bassenget kunne gjerne ha vært et par grader varmere.
beliggenheten Likte ikke dusjen.Den var plassert helt feil og hver gang en dusjet ble det vann ut over hele gulvet. Skulle vært dusjkabinett
Hyggelig betjening og bra hotell
Flott hotell med sentral beliggenhet, spa-fasiliteter og serviceinnstilt personale. Stille og rolig. Passer best for voksne eller par. Kort vei til handlegata og utelivet.
Nydelige rom i et vakkert, gammelt, ærverdig hus. Flott spa-avdeling. Kort vei til hovedgata i Zakopane. Ingen klager - alt var helt topp!
Excellent location at the end of the main street. Our room was very spacious with a lovely large bathroom. Clean and comfortable with free wifi and a free safe. No noise despite the location. Excellent hotel. Basic breakfast was ok but no toaster was a disappointment.
Very clean hotel, very good breakfast, within walking distance to everything I wanted to see Some building work was carried out at the time outside (front facade covered) made hotel a bit difficult to find and a bit noisy from 7am. But was offered 5% discount
Breakfast room was delightful and buffet very good. Everything was new and spiffy and rooms were quiet. It was a little hard to find -- address was on the main street, door was just off the main street. Also quite alot of stairs and no lift. Not a deal breaker for us, but might be for some.
Friendly staff and good location on the main street of Krupowki in Zakopane and good value for money.
Super Location at main Zakopane street! To find hotel, cause Krupowki is closed for cars and there is no traffic indicator to find it. And of course small parking
locations, friendly stuff grate food realistic pricing n/a
There is a good swimming pool. Cleanliness of children play room was poor.
This hotel is fantastic in every way. Definitely worth a little splurge.
extremely friendly hotel within easy walk of town centre and cable car to the mountains. a lot of children during christmas period. great for families. for romantic weekend, not as perfect.
Booking.com didn't forward my reservation details to the hotel, so I didn't have a room when I arrived, but thankfully the staff were very helpful & found us a very nice room - then made it up to us with a few little 'rewards'. The hotel was one of the best I've stayed in without a doubt. Elegant, comfortable & clean. The buffet breakfast was the best I've had. The only downside was that we didn't have enough time to utilise the spa facilities. Overall, an unbelievable experience!
the staff were very helpful and went to a lot of trouble to change our toom when we asked for it. the spa was excellent - very comfortable and lots of facilities. the rooms are large and comfortable. a very elegant hotel. traffic noise in a lot of the rooms as they face the road but that is a problme with the location.
Excellent facilities, great location, helpful staff, excellent breakfast. n/a
Beautiful historic building with all the bells and whistles; spa and pool, beautiful bar with an attentive bartender, multiple cozy sitting rooms and a grand terrace. The breakfast spread was fabulous. The location a few short steps from the bus station and a quick walk to the Main Street. We loved our stay for our honeymoon and would come back here in a heartbeat.
Good breakfast, swimming pool, Jacuzzi and 3 saunas. Nice café next to the lobby. The air in the room was very dry making night a bit difficult.
The food in the hotel resturant was very good, with an extensive menu. The Spa and pool facilities are impressive. In the evenings, the resturant was a little cold, so to be comfortable we often took meals in the sitting area adjacent to the bar, by the fire place (nice).
Staff were lovely. A very comfortable cosy place to stay. Only a short walk to town but the path go under a bridge which is very poorly lit and I wouldn't advise young girls on their own to take. Not sure if there was another route, this was the way the hotel staff directed us. Nothing to complain about.
There was no wireless internet in my room
Why would I ever now stay anywhere else? Outstanding comfort, wonderfully clean and a haven of peace, yet within 5 minutes walk of the main streets packed with shops and restaurants. A real gem in a great location to explore the mountains of southern Poland. It would also be very convenient for skiing, a short walk to the lifts and funicular railway. Breakfast started too late for the summer visitor, probably ok in winter. I understand that the start time is under review. There are great breakfast places nearby.
Spacious apartment with secure on site parking in a good quiet location and yet close to the village center.
excelent facilities and location spacious clean rooms breakfast uninteresting and boring
The rooms are very clean new and spaceious.
Fantastic location, beautiful apartments, friendly and helpful staff, and within a couple of minutes walk from the main street Krupowki.
Excellent and very friendly staff
New, nice & clean. Peaceful surroundings No lift
Quiet, clean in fact new, self contained and very spacious. Loved the spa and sauna and the location
The ambience of the hotel was good, staff friendly and helpful, and facilities good. I would certainly stay there again.
The staff were very friendly and willing to help with any queries. Good choice of foods at the breakfast. We were not able to arrive on the day we had planned due to reasons beyond our control but still had to pay for the room for the night we were not there. Maybe could have compromised as it wasn't full and wasn't peak season!
Good value for the money. Nothing fancy, but everything you need including plenty of hot water & good water pressure in the shower. A decent breakfast buffet, & 1 thing that is great about Polish breakfasts is that you can always make yourself a sandwich to take with you while hiking, sightseeing, etc. The WiFi was almost always available in-room...I've paid more to stay at "nicer" hotels in Poland with really slow & erratic internet access. There is a very nice & recommended karczma nearby (Karczma Sopa) if you don't feel like walking all the way back into town for dinner... Just a bit far out of the center & from the bus station, about 20-25 minutes walking. Also, can be pretty noisy in the mornings...
Nice staff, clean rooms, good breakfast; close tho the slope Polana Szymoszkowa It's a bit far from the center. Takes 35 minutes to get there from the main bus station and about 20 minutes from Krupowki. It's ok if you come to walk, but if you want to ski, the nearest slope is only Polana Szymoszkowa (about 15 minute walk in ski boots). There is no internet in the rooms, only a computer in the hall
Close to the centre of Zakopane, comfortable and clean with a tasty breakfast and communal balcony. Free wired internet and wonderful helpful staff that came to our rescue when we left our train tickets and needed them desperately. Thankyou for your help Willa Orla ;-) As a reference, if you book a 'double room' it actually means 'twin room' (ie. two single beds). Throw in some new mattresses and the room would be lovely.
good breakfast internet available parking (but too little) friendly staff booking via your website was not processed correctly fortunately there was another room available but with less comfort hotel located on very busy road dod not sleep much
Very clean, simple. Table tennis and Pool room. Perfect location
Good location, quiet but convenient to walk into main street (5 mins) Old style villa but decor tired but you could imagine how luxurious it was in tttimes past. Free parking a big bonus. Room decor tired. Our loo seat was in need of replacement, plastic and badly scratched.
Good breakfast and the lounge was good because it had a piano and tv. Hot Eggs for breakfast would have been nice. Gin Bottles under the bed was poor.
Breakfast was great. Too far away from the train station by walk.
Very convenient for main shopping area and within easy reach of walking opportuities.We also liked the bulding The hotel was furter from the rail/bus station than advertised. It is about 3km.
Near center, parking on site, Good Breakfest. Small Rooms, Rooms were not furnishet at high class. One room was smelly at first night. At first the reception did not find our order and told us to pay full standard rate (we payed site rate only after we showed them our reservation from the site)
The hotel is located a few minutes walk from the main street in Zakopane. A good selection of items on the breakfast buffet. Free tea and coffee available all day and evenings. Bedrooms are quite small
The hotel has very good location. Staff was very helpful. Delicious breakfast!
A friendly atmosphere, beautiful old house, good breakfast, tolerance of dogs, quiet position near restaurants.
It was like home form home ..the staff were friendly and helpful ...you could have tea and codffee free all day long.
There was an extensive breakfast included in the price and it was quite close to krupowki street The lady at reception when we checked in was extremely rude, even though I spoke to her in Polish and we had no problem communicating. I booked a room for three, but the third bed was not made, and the sheets on the other bed was dirty (they did change the sheet after I complained) The beds were very worn down and the bedding was old and stained. The bathroom was dirty.
The facilities were very good, the location was excellent. It was not easy to communicate with either German or English.
The front desk staff were all very friendly and helpful - rooms were big and very clean - great shower. Location was very good for us - we went hiking after the included breakfast - just a short walk from the hotel.
The staff was excellent, available free internet connection, nice breakfast, quiet, good location, good value for money n/a