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Design, komfort, nespresso-maskin på rommet, belligenhet. Litt høye priser i forhold til andre hoteller i område.
Svært sentralt, godt og ryddig, moderne hotell med utmerket service.Gode p-forhold. Dropp frokost, altfor mange konkurrerende og (hyggeligere) tilbud ved siden av. Heller ingen grunn til å benytte baren ved resepsjonen.
Great location on river & friendly helpful staff bathtub/shower challenging for older person
The location was great with rooms overlooking the garonne and just above a great brasserie. not really
Central location, aspect overlooking river, staff responsive when asked. safety a concern, eg no safety features to bath - no hand rail or anti slip mat/surface, poor corridor/stair lighting and access to breakfast room. Difficult for guests with less mobility. Communication to guests could be more proactive - one has to find out, rather than have services offered.
Quiet room, very helpful staff, excellent breakfast
Therre too short a time to appreciate
Marie was fantastic in answering all my questions. The hotel is very charmous Car parking - I have been in hotel were the hotel has an agreement with the car parking so the final charge is less
We liked the atmosphere produced by the welcome of the staff, the decoration, the location (so close to the centre of the city), the view and the simple comfort of the room itself The bistro opposite is frequented by the young generation, who are not prone to going to bed early and on hot night with windows open they tend to keep one awake until closing time at 0200 hrs. Parking is naturally at a premium and a bit of a walk away.
It was warm, cosy and charming, I`ll definitely be back!
Clean, comfortable rooms, very helpful staff. Great location and was quiet even though on a main street. Had the best meal of our trip in their restaurant.
When my husband was ill the receptionist was extremely helpful, contacting a doctor etc and allowing us to stay in our room late on the day we were leaving. The hotel is difficult to get to because of the narrow streets and one-way system in Toulouse.
The hotel was very comfortable and stylish.
Location and the baggage folks and housekeepers were extremely helpful. The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.
Friendly staff and good ambiance.
A lovely quiet and cool room. We were upgraded. The two restaurants were very good, and the staff were very courteous and friendly. Air of calm. Nice courtyard to relax in. No face cloths in the bathroom. No breakfast other than room service. Breakfast costs 22euros per person ! Porters were not available to help us with our luggage to and from the taxi (arrival & departure). They were around mostly - except when we needed them !
Impeccable Without the special deal, would have been too expensive. Breakfast expensive, better to go to Square
Very nice room, thematic decoration, friendly and competent staff, good breakfast.
Very comfortable bed with good pillows. Excellent bathroom with good shower. Very central location
welcoming, smiling, attentive, efficient staff; comfortable; well-situated
When we decided to go the Toulouse I wanted a central hotel and this hotel perfectly fits the bill. For an hotel in the centre of Toulouse I thought it was pretty good value for money. The evening meal was quite expensive for what we got.
The hotel was in the center of Toulouse which made sight seeing a dream. Nothing was too much trouble for the staff who went out there way to make the stay a memorable one. The hotel was very clean and evrything worked! It is difficult to think of anything which was obviously wrong with the hotel. If anything it was the city that let the hotel down. Toulouse was like a lady who had fallen on hard times. She needed a new dress and a hair do.
Location is possibly best in Toulouse. Good sized room and being off the square, enabled leaving window open at night without undue noise (needed see aircon below) Despite size of room, only standard double bed - room for something larger. Luckily it was cold outside because aircon was next to useless. Generally hotel public rooms etc need a refurb
The location was great. Also, the staff were all very helpful. The rooms were a bit old and tired.
Meget bra beliggenhet, veldig bra service, høy standard på rommene - kan anbefales!
Sental beliggenhet. Høy standard, Flott bad. Ikke beskyttelses gummilaken i under lakenet. klamt og ubehagelig å ligge på. 23 euro er altfor dyrt for en frokost.
Super beliggenhet. Veldig serviceminded persnale.
Beliggenheten var utmerket, personalet smilende og vennlig. Bad,WC var pene og rene. Frokost var rimelig god. Det lå klær igjen fra forrige gjest.Ulltepper virket brukt. Vårt rom var for lte til å få pakket opp koffertene skikkelig, selv om vi hadde bestilt dobbeltrom superior!
Svært god firemannsromløsning (to rom med korridor mellom). Hyggelig og sjarmerende hotell med egenart. Personalet var flinke og vennlige. Godt utvalg av ferske aviser og tidsskrifter og hyggelig sittegruppe ved resepsjonen. Sentral beliggenhet. Utsikt mot rolig og hyggelig bakgård. Bra frokost. Kaffen til frokosten kunne gjerne vært bedre.
Nydelig frokost, hyggelig betjening, bra bad og rom, sentral beliggenhet Bråk om natten (natt til søndag i en by med studenter)
Meget sentral beliggenhet i byens hyggelig sentrum.
Very nice and generous breakfast. Free wifi access.
The location was great. Very close to the city center and close to the river. The room was spacious, clean, and had very nice style. The shower was handheld and connected to the bathtub faucet. Its hose was not long enough to use standing up. There also was no shower curtain. I stayed in another hotel in Toulouse with a similar arrangement, so maybe it is just local custom not to shower standing.
The location, its right in the center. The rooms looking out on the small street are extremely noisy at night because of all the bars in the area. Make sure you ask for a superior room, they are a bit more expensive (eventhough they are the same size as the standard rooms) but look out on a courtyard/parking and are quiet.
The location is excellent, just off Capitole place, surrounded by good restaurants and easy walking distance to the main sights. Staff were friendly, my room adequate size with a balcony overlooking a quet courtyard. No hairdryer in room... but once I mentioned this at reception, they sorted the problem and gave me one for the duration of my stay. Shower was a little cramped as well.
The hotel is very well situated, right next to Capitol. I had a great room (standard room) considering the budget I allocated, but it was pure hazard as the friends I have travelled with received really small rooms (not to mention their bathrooms). The hotel has just on the entrance a 20 steps stair and no lift. When I arrived, a very nice lady – a client (!) helped me out, but did not have the same luck when I left. The hotel staff was rather polite, but not excessively.
Lovely hotel with excellent staff who were very helpful and informative - thanks again for the advice! It is at an excellent location and good value for money. The bathroom was nice and spacious, but it would have been nice to have a shower curtain.
best hotel to explore Touluse expensive brekfest
Best location,nice old downtown french building.Nice people Nice building but old.VERY Bad&annoying smell coming out of the bathroom every night we came back from our day tour --I suppose it was something due to old facilities-plumbing,certainly not dirt or something like that.Prefer a room with a window in the bathroom maybe will be better
Location and staff Decor needs updating.
Situation in Toulouse excellent. Very good for restaurants and bars and accessible from the airport and the rail station. Ideal for a weekend rugby trip.
Our room was spacious. The beds were excellent - i woke up each morning thinking 'What a good bed!' The breakfasts were very good, - choice of cereal, yogurts (plain or flavoured), fruit, orange juice, coffee, tea, or chocolate, great baguettes, excellent croissants, jams. Helpful staff. Very satisfied.
Room was classed as a "superior double", however was a small room with a very small double bed. As we preferred twin beds, we were able to change rooms. Staff very helpful and polite. Would stay again.
The staff were extremely pleasant and the location was perfect entry to the shower should be just inside the door to the bathroom Not over the toilet
Only thing that is good that hotel is in good position – near, between river and town centre. The rooms that we got were nothing like on those pictures (old, bad smell, unclean, water and electricity together). We got a new room but with big water problems (when you flushed the toilet, the water would explode from the sink making a really noisy sound and when you were showering the water didn't want to leave until you flushed the toilet). No free parking in front of the hotel! There is only the public one in front of the hotel which you had to pay, and you can not park more than 2 hours. Very loud the whole night! Hotel was in the part of the town near the river where a lot of people go out and get very, very, very drunk and in 3 or 4 A.M. they yell and scream, and are smashing bottles on the parking lot!
Friendly and helpful staff. Unfortunately, I had lots of bed bug bites as a result of my stay at the hotel.
The staff is very friendly and want to help, receptive to the guests needs. No elevator in the hotel. Not so easy to cary the luggage on the stairs. Aslo, no all the rooms are having toilet and this was not specified on the website. I booked a room with toillet and shower and at the reception it was offered first one with only shower and common toilet. It was solved, getting the one that I booked..but..
The hotel have recently been renovated so this invalidates previous comments saying that the rooms are old and dusty. The rooms are clean, small but functionnal. The location is ideal. However the rooms are noisy, lots of drunk people late at night making noise in the street. Internet/WIFI is free and fast with good reception from the room. Noise