Everything was clean and the front desk lady was very nice. Management knows that they have a very noisy room and they still have it available (or maybe there are more?). It sounds like someone is flushing the toilet on you all night. And when you complain about it, and if the hotel is full, the manager will tell you that you can leave the hotel and they won't charge you. After a long fight with the manager (I am sure none in their vacations wants to fight) he agreed to refund 50% (I still think they should have refund 100%). However I am still waiting for that refund.
The service was great. Food service was also very good including breakfast.
We were upgraded to a suite at no extra charge. Good location just two blocks from the Mediterranean Sea beach.
central to beach bars and shops staff helpful and friendly
good location getting old
Good location in the tourist heart of Tel Aviv. Friendly staff. Good value for money. Free wireless internet throughout the hotel.
We thought the room space was perfect The over charge by booking . Com and the hotel that had rooms at a lower rate that we paid
No problems and the hotel staff were excellent. Swimming pool was great Nothing
Very poor standard of room
The comfort of my room and the view, the disponibility of the staff
Very good location near to the beach Run-down hotel
Great staff. Super nice people. The hotel itself...meh..definitely definitely not five star, perhaps not even four. Tiny room and bed so small I could barely fit. Noise from hallway came into room. I'd say it's a good four star. The bed was tiny, barely fit one person.
Great location Cleaning is not good, dust on the lamps, there was no wardrobe in my room, there was nothing to dry wet clothes on. No elevator in the hotel . There was no light in the WC. I asked the maid to clean the lamp but she told me she had no tools to do so. There was like 1cm dust on it. There were insects in the bathroom at night. Tiny room with only a bed , TV and a few lamp tables.
Only thing positive aspect is position. Hotel was very seamy, personnel unwilling and general impression gladless. Behind fridge you can find uncleared leftovers and rubbish. Stay in this hotel are folly. We travel much all the world over, but quality hereof hotel is at the most on one’s little star, rather at the level of bunkhouse.
Close to cinema, theatre, restaurants , shoping, market...
nice room, staff and location a problem with a window that kept opening and construction noises early in the morning from a site near by
details are well-thought-out. Room was small but very well-designed and attractive. Very comfortable. I highly recommend the Shenkin Hotel. needed more drawer space, more hangers for clothes
The people were absolutely lovely, they went out of thier way to help me and made sure I was as comfortable as possible
Friendly and helpful staff, free car parking, all new and clean, great terrace on the roof! Not much, but the standard rooms are not very large and personally we prefer to have a toilet separated from the sleeping room
great value. right downtown. friendly and helpful staff. nice accommodations, clean. our room was a little small but very comfortable.
Amazing staff, great location, clean, modern Construction next door, will wake you up. Very small rooms.
Free WiFi Internet & Breakfast Dust in the room :(
Great attitude. Location, design
Some of the bartenders, especially Karin and Michelle, were terrific.
most friendly and accomodating so that we had a good time and a good stay.
Close to the sea (2 minutes walking)
the staff was very friendly and helpful. breakfast should start earlier than seven o clock.the reason being is that the tour company picks you up at seven fifteen.
Noisy , room facing the street.No gym as promised in the web site.
breakfast was a little bit odd
Close to the sea with reasonable price Bathroom was a little dusty
The location was so convenient to the beach and businesses. And everything inside the apartment was clean and new. Would have been great to have the room made up daily.
I enjoyed it's location very much - close to the beach and the city. The room was quite dirty when we moved in.
The staff person was friendly and helpful. Location perfect. Shower door leaked. There was no hotplate or real cooking possibility since it was listed as an apartment.
Good, convenient location. Nice spacious room with good amities. Just newly renovated. Would come there any time again. A little far to the gay beach.
Good location ,close to the beach. modern spacious with large rooms, recently renovated. secure parking facilioties were available at extra cost Bathroom adequate but flooded when bath was used. Flats were not serviced and we had to request clean towels and for someone to clean -being near the beach there was often sand underfoot. No toilet paper was provided on an ongoing basis and kitchen was poorly equipped. Apart from this we felt it was good value for money
Large rooms(2 rooms!) new appartment with Nice furniture. Big lcd tv. Nothing.
The apartments were great, clean and spacious
Hotel is nice and cosy, everything is quite new. Very good situation near the beach and also the city center.
Location near to the Beach. It was a cellar room!!
Calm environment. Clean. Short distance to beach, public transportation, super markets. Better than hotels. Privacy. That the internet connection was very unstable!!! And I would personally prefered to have BBC World and CNN as international news channels, instead of Sky News and Fox News :-)
Location and friendly staff Had to wait 30 minutes for my room to be ready
Modern, clean and very helpful staff on reception, towels for the beach (a little walk away) and the opportunity to check out, leave your luggage, go for a swim and come back later.
Staff was very helpful and easy to talk to. Ordered me a taxi to the airport at 2am. 24 hour front desk service is great. My room wasn't cleaned before my stay. There was an empty water bottle on the nightstand and the sheets and pillows had hairs on them.
A small friendly hotel with a ready smile and great personal service and unlike the big Hotels dont charge for every little thing- internet aservice was very reliable and free as was breakfast- my extras for a 10 day stay were $5! No dislikes at all
Very comfortable. Moses was really very helpful. could use updating, which you are doing.
Rooms are big. Two TVs, dvd player, big deadsea solt shampoos and body wash, excellent coffee machine at the entrance, hotel free parking place, most of staff speak Russian and English. Not bad breakfasts but no meat or sausages at all (but it common in Israel). There was reconstraction of hotel. Lobby was closed, there was painting of the walls and paint smell. Some rooms were under construction and every day they turned off cold and hot water. Nobody have warned about this and even did not provide drinking water for cleaning teath and washing face in mornings. Moreover every early morning we were waked up by terrible noise of air-operated hammer and drilling of walls in neighbour rooms. It was terrible. I hope the construction will be finished asap. Besides be aware that most rooms face horrible dirty city parking place and ugly building which is also under construction. Ask for city view which face the sea - not the streets and 5 persent of the sea.
The hotel is across the street from the beach (no hotels are actually on the beach) and is is in the heart of Tel Aviv. The hotel itself is nice, if somewhat quirky, with various amenities being tucked away in random locations. I did have a little bit of regret not staying at a hotel with more service offerings (e.g. food and beverage services), but the location and the quality of the accomodations made up for this.
Hotel staff was very-very friendly.The room was realy comfortable and clean,they changed towels several times a day.The location is exellent.The quality is higher than the price. nothing
The staff is extremely friendly and always try to upgrade me and my girlfriend when we stay a night. The lobby is very cozy and has lots of games and reading material, plus free drinks and snacks. The rooms are extremely trendy and modern, but also comfortable. When visitors come to Tel Aviv this is the first place I send them to stay!
Concierge service was nonpareil! During our week, they provided maps, guided tours, taxis, restaurant reservations -- and even patched up a member of our party who needed first-aid after a minor fall! The cappucino machine was available at all hours (with juice and pastries for breakfast), and an afternoon glass of Lambrusco in the comfortable lobby was most welcome. No complaints at all! Highly recommended on every score!
Loved the location, decor, amenities and bar downstairs. It probably has the best cocktail bar in all of Tel Aviv. It's chill and quiet so you can actually have a conversation. It looks like it was fully renovated not too long ago! No complaints - truly a great, lesser known hotel. Just keep it a secret so it doesn't get expensive!
Very nice personnel and convenient hotel for those who choose value of money and do not expect luxury but a tidy place to stay for a night while enjoying signtseeings, sea and beach during a day
The receptionist that we first encountered, called Arcadi, was really helpful and had such a positive and friendly attitude. His approach was a really great example of good service. No kettle in the room.
It could have been better but it's O.K.
Reception staff were very helpful and friendly. I had a problem with something going missing on the flight into Tel Aviv and they helped me fax a complaint to El Al. Although clean, the decor in the room was very dated. Also, the bathroom was basic.
If you are on the 1st or 2nd floor then you will have to contend with the three clubs that are only a couple of doors away from the hotel. At least one of which is open util 6am.
Clean, comfortable room and nice stuff location (the hotel is located in a place where one doesn't feel comfortable after dark) and lack of parking space.
Very friendly and helpful staff. The room is nice and clean. Location - very close to the beach. Noisy at night. no window in the room, just a balcony door. Basic breakfast.
leaving The hotel is very poor. It is located in the roughest, red light district of Tel Aviv, above a disco. I left after one night.
excellent location, good shower, clean enough, excellent value for money. Noise of nearby clubs didn't bother me at all. Very helpful & smiley staff. I needed just clean bed & shower in good location. I get it. Not reccomended for coulples with children. If am ever in Tel -Aviv again I will stop there.
Aside from the fact that it is centrally located, this hotel has a very helpful staff A minor irritant was the tendency of the staff to forget to turn on the power in the room once the guest got in
The staff was attentive. The price is extremely reasonable, which makes you forgive any shortcomings. The location is great--beach, market, main streets. Overall it was worth it when we were staying in Tel Aviv a night. If I'd been staying a week I might not have been as happy with it. Small rooms, which have a good amount of wear. Spring for the balcony. It's worth the money.