Rotterdam Hoteller i Charlois

there was a smoking lounge that was good, also i had a smoking bedroom which i prefer. The hotel was convenient for where i was visiting and the parking was ideal the wireless internet did not let me e mail from outlook

Access to public transport (esp. metro) was limited.

Convenient location (for private family reasons). Front desk staff. Small, dingy room. Lack of ventilation. Tiny TV. Plastic cups. Definitely not value for money.

The hotel was promoted as having excellent public transportation to the Ahoy Center. That was totally misleading. Bus service was poorly marked, infrequent and ended at 20 hours (for a jazz concert that ends at midnight). The hotel staff was totally unprepared to provide accurate and easy to follow information about public transportation to a major event. The afternoon food service was very poor, with little attention to customers and dirty dishes left on tables in the lounge for hours. In general the desk staff in the afternoon when we arrived were surly and unhelpful. The following morning, the staff was helpful and courteous.