pent park- og basengområdet, vakker strand beliggenhet Hoteller i denne klassen bør kunne varte opp med tilgang til Internett på rommene.
Meget godt fornøyd med beliggenheten til hotellet. Maten var også meget bra. Personalet i resepsjonen var ikke noe spes. vennlige, takket oss ikke for oppholdet når vi betalte og sjekket ut av hotellet. Det bør være en selfølge på alle hotell.
Beliggenheten var av stor betydning. Lett tilgang til de fleste fasiliteter i gangavstand fra hotellet. Oppgradering av slitte rom. Oppvarmet basseng. Sovesofa på stue er av dårlig standard.
Bra beligenhet. Bedre rengjøring
Beliggenheten er helt perfekt
Nydelig havutsikt og fin, avskjermet balkong. Romslig leilighet for to. Pent bassengområde og rent vann. Setralt beliggende i forhold til gode restauranter. Spisesal og bar trenger en oppgradering, kjedelig kantinepreg. Småfeil ved det elektriske, men kjapt tilsyn da vi ga beskjed. Noe av møblementet i leiligheten var modent for utskifting.
Hotellet er relativt nytt og kanskje det beste på hele Lanzarote, men for å ha 5 stjerne må man ha personal. Her har finanskrisen antakligen gjort at man vært tvunget til å skjære ned. Ingen møter deg når du kommer til den tomme men storslagne entreen. Inchecking gikk siden greit. Suitene ved den nederste poolen ut mot havet var helt topp. Stort og rymlig sovrum med 2 kingssize senger satt sammen. Stue med TV og sofa, skrivbord. Stor bad med jacuzzi og dusj og separat WC. Rengjøringen var veldig bra. men så kommer det negative. Kjedlig mat på første lunsjen gjorde at vi bare spiste frokost her. Litt sure kelnere. Men i marina området ca 500 meter bort var det mangeine og ulike restaurtanter i alle prisklasser. Motivasjons kurs for de ansatte. Kanskje ansette flere eller få dem å jobbe mer. En enkla sak: hotellet hadde en fin bar nede vid havet med fantastis utsikt. Den stenger kl 17.00. Da skulle den åpnet med 2 timer happy hour i solnedgangen med cool musik.
- Av 5 restauranter var kun en åpen. Dette burde det vært informert om påhjemmesiden.- Bør ikke koste penger for å benytte fasilitene I SPA- området som innendørs basseng. Dette medførte at vi heller ikke gadd å bruke penger på behandlingene. - Siden det ikke var strand ved hotellet burde det vært lov til å bruke ball og leke ved/i bassenget og hoope/stupe. - Bestilte standard rom og fikk tildelt et mot bakgård. Måtte betale 10 euro ekstra pr natt for å få rom mot fremsiden selv om hotellet var så og si tomt. - Siden hotellet ligger så avsiden til og det ikke var off. Kommunikasjon I nærheten burde hotellet hatt shuttle-busser til byene. - Burde vært tydeligere beskrevet at hotellet ikke hadde bademuligheter I sjøen.
God mat og bra utvalg i buffene, hyggelig personale. Pluss for internettaccsess i lobby. Gjerne internetttilgang på rommene, gjerne litt freshere farger (var litt gammeldagse farger og interiør). Savnet kjøleskap på rommet.
Perfekt beliggenhet i Puerto del Carmen Både til strand og midt i byen. Hotellet ligger midt mellom gamlebyen og den nye "stripa". Likevel utrolig stille og rolig. Med terrassedøren åpen er det bare bølgene som slår mot stranden som dysser deg i søvn. Såvidt jeg kunne se vendte alle rom mot bassenget og stranden. Frokosten var meget bra! Internett var kun tilgjengelig i respesjonen/restauranten. Det er dårlig på 4 stjerners hotell i 2010. Det var ikke aircondition på rommet. Det kan nok være et problem når det er varmere enn det var da jeg var gjest i første uken i mars.
Greie rom, kjempefin utsikt fra balkong. Fantastisk fin beliggenhet, palmer, sjø, sol, egen strand. Samtidig sentralt.
Showers are wonderful the best I have used yet only negative would be they must put slip mat inside for safety otherwise no complaints Although their was a wide choice at breakfast the hot buffet was cold and this needs to be addressed also Toaster takes forever toast has to be put through about 4 times to get it brown please buy better toasting machines
The entertainment was a bit poor but the kids liked it
Comfort, kindliness of the cleaning lady, style of the furniture, space on the balcony, Rather poor breakfast bufet choice, no shower curtain.
siwmming pool food
He bedroom is great. Not enough fresh fruits for breakfast and far too much fried food.
everything was perfect,food pool staff,location
hotel rooms very clean good size bathroom with a huge walk in shower overall would recommend only negative was no shower door water all over the floor bathroom no shower door floor destroyed with water
We enjoyed the peace, quiet and excellent facilities and service.
Very helpful staff. Everything done for you. Good breakfast buffet plus hot dishes cooked to order. Optional dinner -- also good. Hotel is very well-appointed with a beautiful garden.
Beliggenhet var perfekt. Personalet (stort sett alle) var utrolig hyggelige.,
Rolig, barnevennlig, handicapvennlig hotell.Flott bassengområde; ikke langt til stranden. Hotellet var ekstremt rent og personale hygglige og hjelpsomme.
Maten var veldig god, vi hadde all inclusive. Anbefales! Store hotellromrom, som ble vasket hver dag. Nydelig havutsikt. kanskje litt varmere vann i bassenget
Jeg har jobbet i service bransjen i 15 år. Fikk anbefalt dette hotellet da RIU hotellet som vi egentlig ville ha ikke hadde rom for to barn på rommet. Noen av de som reiste hadde barn. Fikk anbefalt Sol Lanzarote for det skulle være så barnevennlig. Jeg kommer ikke til å anbefale hotellet til noen. Insjekksrutiner må forbedres, kvalitet på mat/drikke på all inclusive var under en hver kritikk, dårlig at en ikke får vannflasker før kl 10.30 om dagen. Veldig dårlig underholdning på barneshowet om kvelden, den en dagen ble barn brukt for å selge hotellets produkter. Kritikkverdig! Hotellet skiftet ikke ødelagt safe på 1 uke selv om vi gav beskjed flere ganger.
pool and snack bar was good,the breakfast was excellent and the staff were fantastic at meal times very friendly to our 3yr old . main bar and reception could have been run better example when we arrived on tues at 7pm we were told are room was not ready because of a late check out , i have a 3 year old so you can only imagine my frustration of having to wait for 30 mins , but the flip side was i got a lovely room and i would go back.The coffee cups were small and pricey.
Very good location. Helpful staff. I chose the hotel on the expectation that one of the outdoor pools would be heated for the children - it was not. Otherwise great trip.
the meals service from the workers in the reception and the restaurant
The young people on reception were wonderful & friendly and it did help that they spoke English. The cleaning ladies were very good too.Loved the location; would stay again. Value for money!The entertainment was really good. Especially the "Supremes". The Spa and some areas |& rooms would benefit from upgrading.Also should be strict guidelines about noise & ball playing round the swimming pool areas.I have stayed at all kinds of hotels all over the world and would say (inspite of the exchange rate) yours is good value for money. I think that is the key; offering good value.
Good location, nice garden, close to the beach "playa dorada", plentiful breakfast, very good value for money.
spacious room , price quality was great, upgrade possible I was offered an upgrade for 10 euros but they took too long to clean the room so I finally got another one too close to the pool, since they have activities from 10:30 to 23:30 there was a bit too much noise
The facilities, the quality of the Hotel, the shows
Close to the beach The dinner. The meal in the buffet was really very low quality.
I have stayed there on 3 previous occasions. The location is fantastic, you can walk to beach, restaurants etc. etc. This time, the food was not great. Steak and other meats served were usually tough cheaper cuts. We were half board.
Relaxed atmosphere, good location, quiet. Rooms could do with an update, decor and furnishings quite dated.
God frokost- og middagsbuffet. Vennlig personale. Kort vei til strand og shopping. Rolig og fredelig. Vakre grøntareal. Fikk svært mange håndklær! For oss som reiser med små barn, hadde det vært ålreit om middagen hadde startet kl 17.00 i stedet for 18.00.
bassengområdet med lekeplass. Gå avstand til sentrum. ok frukost, butikk på området, internett tilgang
Cleanliness of complex and rooms, quiet resort and good helpful staff. Food was a little 'cold' at times, and choice was somewhat limited.
Disappointed at having to hire a kettle from reception as none in the apartment also hair dryer was hard to manage also very poor selection of beers in the bar.
Good hotel for this price, good location, good breakfast and dinner for one week. Good hotel for the holiday. One thing is mystic for me in a lot of the hotels-apartments. Why remote control of the TV set is stored in reception??
Very Friendly staff, great rates, fantastic facilities too
It is a very nice appartment complex and with a fantastic warmed swimming pool. The food was very good as well. One of the servants in the dining room was not always that friendly
Convenient to beach,nice pool area. No kettle or toaster, had to return to reception to rent remote control for air conditioning, should have been told this on checking in.
great location helpful staff very clean and spacious great big pools would definatly return
Comfortable apartments, kitchen equipped, large terrace.
animation guy and a little bit animation girl reception staff
i liked it as it was near the beach and clean. could have no smoking in the bar did not like this as i am a none smoker
Large spacious apartments,very pleasant and helpfull staff...have stayed in Costa Mar several times and it is very close to the beach....would recommend it as a lovely place to stay. The only thing lacking in these apartments is air condition......hired an air cooler but it was not very effective
good pool, good location, near shops and sea, easy to catch the bus bathroom facilities and lack of a proper kettle and cooking utensils
Good value for money, polite/helpful staff, clean, spaious rooms nothing to mention
Apartments are quite spacious with a terrace and I also had a roof terrace which was good for any part of the day. I was across from Reception so was able to get good Wi-fi connection for my netbook.
The location was excellent, from the ease of check in to time of departure we were looked after very well No complaints.
Friendly staff, clean rooms close to beach and shops. Great kids entertainment.
Excellent hotel. Liked the appartment very spacious, very well equipped and comfortable. Clean and very well kept hotel excellent pools with life guard excellent evening entertainment. Overall, an excellent hotel and will stay again here and would highly recommend. Thankyou
We were absolutely delighted with the apartment but based on the map you provided it was in completely the wrong location for us. It made our holiday very expensive as we had to have taxis to the location where our freinds were staying!!! No , the hotel was lovely.
The weather was great. The accommodation was comfortable. Food in the bar was good. Unfortunately, the pool area was being rebuilt and some air-conditioning was being installed in some units. None of this was a problem for us as we were accommodated away from the pool area.
the apartment was lovely and clean,the pillows were relly comfortable.it had a nice view over the poolside.All the staff were kind and helpfull.All in all loely relaxing holiday if only for 5 days would definately use them again
Rooms high standard. Pool spotless. Nice people staying at complex. Quiet but only ten minute walk to main strip. Staff very helpful. Food and drink good. Definitely recommend.
the club was ideal for my husband as he been ill all on the flat
Friendly helpful staff. Nice Rooms. Good Pool. Good quiet location not in center but close enough for a stroll. The Bed Sheets supplied are awful. Sort of plastic material. Take your own dishwasher tablets as the hotels are expensive.
The location is great overloking Playa Reducto, The rooms are of good size and well appointed nice bathroom and powerful shower The hotel is ideal if you do not want to be staying in a "full on " tourist area a chance to practice some spanish and the locals cater for spanish locals so the food is more interesting and yet local buses nearby means you are never very far away from anythingThe staff were excellent and very friendly apart from one female receptionist we had cold water for 4 days of our stay which somewhat marred our stay and they refused to give any discount from the bill as a "gesture" so you would need to check they have sorted their problems!!
The Diamar is a good quality budget hotel on the Arecife promenade. The buffet breakfast was good with plenty of choice. Our room had a lovely view overlooking the sea.
Everything - location, near centre, sea view, cafes, restaurants. Very clean and staff very helpful. Hotel looked new. Wi Fi internet access only worked outside room. I could not get signal in room with door shut!
Close to the airport (10 mins by taxi). Beach (outside hotel), shops resaurants within easy walking distance. Good breakfast, nice room and well appointed. No hot water one morning due to fault in the hot water system, therefore cold shower - probably good for me, but not by choice!
The comfort and quietness, the staff at reception were very helpful. the breakfast scenario needs to address the hot water for tea etc. Using jugs to bring water is a little outdated.
Clean, new, comfortable rooms. Central location and very nice (sea)view. Staff was very friendly and really very helpful.
The excellent beachfront location, the very nice room. Outstanding value for money. We could find free parking space on the street while arriving during siesta time. It was a 10 min drive to the airport, very covenient. The coffee served with the breakfast was of terrible quality.
Great location, comfortable rooms. It's worth to pay additional money for sea view. Wi-Fi connection was availible only in a small area near the room door, but we didn't find it a serious enough problem to ask the hotel staff to do something with it.
Good clean rooms with sea view. Near centre and bust stop only about 5 mins walk. Frequent bus service to Puerto del Carmen. none
Not very much except the low cost. The staff were not helpful, the breakfast was scheduled to be open until 10, but was closed before and any guests remaining were made to feel uncomfortable... very poor customer service.
The staff was very friendly and the breakfast buffé was excellent. The airconditioning did not work well, it made a lot of noice but did not cool the room.
Fantastic buffet breakfast, very clean, CNN chanel, the hotel is basically touching the beach! rooms have balconies with a table and chairs. Besides Arrecife, where the hotel is, has a great bus communication with other towns on the island. Taxi from the airport costs apprx. 10 euros. We will definitely recomend this hotel to all our friends! no free internet
Restaurant and piano bar were not open, a disappointment. Bar also was closed when we returned at 11.00pm - rather early!!
Beautiful and calm beach is just in front of this hotel!! Staff were kind and capable to help our day-trip. Breakfast was good. Nice room. Also there is a swiming pool and a gym room. From here, you can go north or south of Lanzarote. We recommend this hotel. We should have stayed a little bit longer...
Lovely position easy to walk everywhere, good views over beach, very good breakfast and helpful staff. Avery pleasant place to stay. Shame there was no fridge in the room
Balcony with sea view and easy access to lovely clean uncrowded beach, Short walk from town centre and from bus station. Guests mainly Spanish as was food at dinner. Breakfast was the usual international buffet. nothing
The very friendly staff are a credit to the Lancelot Hotel. Nothing to complain about
everything was excellent except the breakfast The jam was not nice and there was no marmalade. The bread was very stale and the fruit was not fresh.
the service was good, clean and nice people. The beach was 10 min walk and the shops also
cleanlinees of he room,pleasant staff,no noise. plastic sheats on the beds, made them very warm.
The staff are friendly. The small bar is run by Danni who is really funny and gets everyone involved with each other.
No Complaints ,happy with everything ,had read some previous negative feedback but it sems unfounded . 5 min walk to Sea , Pools were clean , staff helpful and friendly , I would go back there again. A Kettle would have been nice to have in the appartment and the cooker hood was brokenbut as I was not cookin in it made nodifference . Also just on a security point of view , the cleaner left the back doorbolts open on a daily basis after cleaning and anyone could have walked in or out. W used the safe so no problems there but if she entered and exited the same door via her master key , Iwould have no further complaints.
we just stay 1 night. the apt was nice and clean. very good value .
It was quiet. Pools were nice. cold drizzly showers, small TV, bad food at bar
Good pool bar, friendly staff, nice pools, value for money! cant say fairer than that
staff are gentle not clean and animal in the bedroom!!!
quiet, intimate place, nice staff located on the outskirts of the resort, but thanks to that the surroundings were not noisy
friendly people ,nice and quiet,not far from the beach and shops ,We found it to be a very relaxing holiday and plan to return again in the new year Nothing really.