LOBBY, CLEANING PEOPLE THIS HOTEL HAS GONE DOWNHILL , THERE ARE NO EXTRAS WHAT SO EVER, TATTERED AND FRAYED CARPET AND BEDDING, ROOM GO UNPAINTED FOR MANY MANY YEARS. MANAGER LOOKS RIGHT THRU YOU, OFFERS NOTHING IN THE WAY OF SERVICE, FRONT DESK HAVE NO SENSE OF COSTOMER SERVICE, VERY UNFRIENDLY, I GUESS THEY WERE TRAINED BY THE MANAGER. I HAD A ROOM WITH A VIEW OF A WALL, COULD NOT SEE ANYTHING ELSE BUT A WALL, HAVE THE PICS AS PROOF. IF YOU NEED ANYTHING IN THE WAY OF SEVICE FORGET IT, DO NOT LET THE BEAUTIFUL LOBBY FOOL YOU.
Veldig bra plassering midt i sentrum av Puebla. Hotellet er heilt ok og fint, men ikkje verdt fem stjerner... Dei har liksom alt (fitness, frokost inkl, basseng) men ikkje eit imponerande standard på det som finnes (fitness virker ingen maskiner, frokost er simple og dårlig service...). Men om ein forventer seg 3 stjerner så er det ein positiv overraskelse!
The hotel is awesome! The architecture, furniture, everything of the hotel was incredibly beautiful. I never take pictures of my hotel room, this time we did. Frescos, paintings, deco furniture all very enjoyable and very nice t live in for a while. Go and see, it is difficult to explain.Of course, do not expect jacuzzi bath or things like that, it is not the kind of place for that. You must be the kind of person to enjoy a very particular place. Nonetheless, we had free wi-fi, an immense retroflection TV set in the room (together with a very old valves radio set, of course not working). Location was excellent in front of the Rectorate and 200 m form the Zocalo. We had to wait for a while before hot water reaches the bath and the shower was not perfection, but this is not what I will remember of the hotel (I will remember the pluses). No lift (for those who need one, not a problem for us), given the structure of the building.
We stayed in the Porfiriano Suite. The view was nice and the room was very large and decorated in the era of Porfirio Diaz. The staff was helpful and the breakfast was good.
Clean. Centrally located. Loved the staff! This hotel was originally designed for students who would be studying language in Mexico, as I understand it. But word got out! Exterior is colonial and small, but once inside, the hotel is modern and classy! Since the hotel was designed for students who walked to class nearby, parking is a chore. There are several parking structures within blocks, but one has to learn their hours, etc. We took our chances and parked in the street two out of our three nights.
It was very clean and convenient and the price was reasonable compared to other hotels in the area. It felt safe. The beds were very comfortable and the linens and towels were nice I think they may have overcharged me but not positive, have to go back and calculate.