Finn billige flybilletter med Norwegian Air UK

Flight was cancelled took forever to figure out what to do

Ulemper: Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

Fordeler: Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

Ulemper: I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

Fordeler: new plane

Ulemper: horrible check in and boarding experience

Fine for a budget airline

Fordeler: Comfortable seats (787), more-or-less on-time service.

Ulemper: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

The worst travel

Fordeler: NOTHING!!!!!!

Ulemper: I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.