Dinner No AIR Conditioning
close to train station no
comfort, distance from main sights no
The very helpful and pleasant reception staff, the very clean room, the complimentary beer and water and a great nights sleep.
lovely spacious suite of rooms; facilities such as pool table, library, cheap WiFi and complimentary eveing buffet; very kind staff. it was really a home away from home horribly depressing area of Kassel, no airco, so one had to keep the windows open, which only mattered one night when there was a party going on in the yard, the other night was fine
The generous size of the bedroomg. The helpfulness of the staff.
Lovely place, cosy and comfortable as well. Every thing is superb. However, the bed sheet looks a bit old. The seat cushion of the arm chair (room 206) may need to be cleaned or changed as it is quite worn out.
Nice service people and nice dinning room. Rooms must be upgraded, as they are very old and not comfortable.
The staff: they were wonderful! Very eficiente and helpful.
It was within walking distance of town center.
Kort vei fra autostraden og lett å finne fram til det. Restauranten var elendig. Kjempe dårlig mat. Tenk å ha frossen pizza på menyen.
Flott beliggenhet de må gjøre noe med restauranten, alle går et annet sted.
Alt. Spesielt frokosten. Superb. Ingen.
Beliggenhet meget bra i forhold til A-7. Romslige rom. Rommene trenger oppussing. noe slitt. Internett tilgang bør være inkl. i rompris.
it was in the center. coffe was ok. temperature preblems in room, the bed was like a child one, the manager was a rude and disrespectful man with no good education. i asked for a complaint form, but they say that didn't have any kind. and why should i send a letter complaining to the same person that treated me so bad?
Great breakfast, free wifi (though there was a small problem with is which meant it was slow in my room), nice decor and everything worked. Oh, and I had a great view (: There was a small problem with the wifi, but it worked albeit slowly
Really good breakfast!
Yet another run-of-the-mill 70-ties hotel but clean and with good location. Did the job for me.
rooms, furniture, beds ok stairhouses a little outdated, no fridge in room
location, room design, amenieites, breakfast no
The helpfulness of the staff. Good breakfast
Close to Kassel train station. Friendly staff spoke english very well. The price of the buffet breakfast was excessive... 17 euros for an average breakfast. The hotel advertises that wireless internet is available, but it is through T-mobile and costs 8 euro per hour... quite expensive when many hotels I stay in offer free internet access throughout hotel
Amazing a four star hotel at these prices. Free internet access at the reception.
Pleasant hotel staff, customer oriented, quiet location, nice view from upper hotel level rooms. The breakfast price is much too high; the rooms not according to the Ramada standards.
easy parking, staff oke
The hotel is conveniently located near the train station and city public transportation, but equally important, the staff was ready and willing to deal with any questions or concerns.
The information that i receive about the town by the personnel was perfect and i really appreciate the fact that the key of the room it's the pass for the tram. Some people need to improve in english
Room comfort, style and cleanliness. Transportation in the city was free for hotel guests.
Good value for money, clean and comfortable room (including sauna) on the 14th floor. Further nothing special: a typical hotel that is part of a large multi-national brand.
Easy location. Hospitable staff. Good hotel for 'Documenta' visit. Nice room with big windows and expansive view. Wide selection quality buffet breakfast (not included in room price).
I like hotel staff, services, very clean and nice rooms, excellent. I had a problem with heating, it was cold in my room, I asked service for fixing this problem, but the man from service who came to my room to fix the problem didnt make it better, it was still cold.
Det fantes ikke parkering til gjestene og når man ankommer sent er det håpløst å finne noe i gatene samt at bilen da må flyttes før kl 09 om morgenen om man ikke har parkeringstillatelse for 30 min eller 2 timer ekstra. Nattvakten kunne heller ikke hjelpe med noe og kunne ikke svare på engelsk for han var kun tysktalende.
Noe trangt på badet.
Nice location in the center of the city. Looks like a little bit old (old-fashioned hotel), which did not have rennovations for quite a while. At the same time, everything is quite standard, the room is big and it is an ideal place for a business visit.
Pleasant, helpful staff. Excellent location for visiting Documenta.
Hotel staff not very helpful with the exception of one lady with glasses. I think it was because she had very good english. The hotel needs to be refurbished, very dated. Musty smell in room when we arrived.
Clean, quiet room. Nice breakfast buffet. Slow check-in but it was at a peak time.
The hotel is a star of 50's architecture, and contains a wonderful japanese lacquer style artwork, but makes a somewhat impression of ' glory lost'. Alas the rooms are converted away from that, and make a budget- class style impression, very sorry to see that Breakfast very expensive for what you get, eur 12,50 for a eur 7,00 value. coffee milk was off, so no coffee for me, although this must be an incident only
went to documenta a lot of street noise in my room window had to open due to warm weather
Very spacious room, with a sofa in the corner which was cozy for reading (I came to Kassel to work in the archives). Good location for central Kassel. There was a lot of noise from the kitchen 2 nights in a row, although I got out of bed the one night to ask the man to be quiet. As they only serve breakfast, it was a puzzle to me why there needed to be much fuss in the kitchen, anyway, but in any case they should keep the noise down. You can hear the trams, too, though this didn't disturb me so much.
location: nearby the city
The rooms are spacious and very clean. The bar area is not very comfortable and the range of drinks available not very good.
The room was large and well kept. Very clean and quiet. The staff were friendly and helpful. the WiFi worked. Car parking was easy. It was about 1km from the middle of the city but it was an easy walk (the tram goes past the door as well). Also, there was a lift.
good room, free wifi & helpful staff
Free Wireless Internet Excellent Breakfast Buffet
Clean Rooms. The morning Buffet was very nice. 15 min walk from the Center. Free Wifi-Internet in the room. When we arrived, they had reserved a single room instead a double room wich we actually had booked, but finnally we became a very nice double room. Not very good noise isolation between the rooms. No pricelist availble in the room for the minibar- The minibar could be reacher equipped.
I have cancelled the second accommodation and looked for another one.
close to center :very old and expensive
room , food, walking distance to down town, staff, covered parking, quiet,they take american express. price.
Didn't like anything in the hotel, old hotel, very rude staff spacialy the reception guy, just stressing us everything
Bid rooms, quite and confort Internet in the room
Vi var bare på gjennomreise, et helt greit hotell, men ikke noe mer enn det. Det er andre gang vi bor der, og begge gangene har restauranten vært stengt.
Meget bra beliggenhet i Kassel. Store fine rom med topp fasiliteter. Nei
Veldig sentral beliggenhet. Rent og ordentlig. Frokostbuffet til 20 € pr. person er altfor dyrt. I restauranten ved siden av hotellrestauranten kostet frokostbuffet ca. 8 €. Mye å spare på det. Parkering i garasje til 15 € pr. døgn er også altfor dyrt. Måtte betale for tilkobling av egen PC til internett, selv i fellesrom. Liten virkning av aircondition på rommet selv om den sto på fullt. Totalt sett altfor dyrt hotell i forhold til det man får igjen.
Hotelet ligger veldigt sentralt,med gode pakeringsmuligheter.Det er også en utmerket frokost. Da vi var der i sommer var det veldigt varmt på rommene.Vi fikk ikke det rommet vi hadde bestilt.
Hotellet har vennlig og hjelpsom betjening, god beliggenhet og god frokost. Grei parkering under hoteller
room is rather clean. Althogh I stayed at junior suite, there was no bath tub to relax.
Good bedding, nice staffs and very fashionate room style. Quiet in the evening
The rooms are very nicely designed and cosy! The restaurant serves excellent Italian food. I would have liked a closed cabinet at least for the toilet where a ceiling was missing.
Very nice and friendly staff. Room is clean, very nice design and cosy. A safe in the room is suitable. Poor variety for breakfast.
we arrived at the hotel at 10.45, to drop off our bags, but we were able to check in and get our room, the staff at reception were very friendly and helpfull, we enjoyed the breakfast, and our room was very quiet and had good air conditioning.
Good location - very friendly staff: I was there for Documenta and they showed me which places to visit
large room. able to accodmodate 3rd person somewhat far from center but tram is very handy. close to station. fine neighbourhood
very convinient location, clean room, reasonable price. was a little noisy because the tram station is in front of the hotel
The cost of using the telephone in the hotel
Pleasant, well-informed staff; comfortable room; very convenient location. Breakfast too expensive!
Super convenient to train station. nice rooms. Having a workout center onsite is important for a business hotel. It doesn't have one in the hotel, you need to go to another location.
location, near the station
I liked staff because they were always cleaning your room so it made me feel cleaner. Also the free breakfasts! Yes, our phones didn't work and that made me feel a bit insecure just in case I needed a phone.
The best thing was its location and also the transportation card. The staff is very helpful and friendly. I only wished it had WIFI for free
Room had excellent view to the park area, service was very good, room was spatious and very clean, excellent kitchen when I took dinner and breakfast
Friendly and helpful staff The cuisine not much to write home about
Good location in huge park near Wilhelmshohe Schloss/Art Gallery. Hotel built 1955 - a bit tired. Very friendly receptionist- gave us room early. Bedroom comfortable ;bathroom certainly not 4 star. Nice terrace cafe. Excellent breakfast but no atmosphere. Only 20 guests in 100 room hotel on Sunday night. Not impressed by dining room: pretentious menu, average food and slow service despite very few guests.
Green, calm location. Superb breakfast! Didn't live up to our overall expectations. The hotel is quite old and worn out and would benefit from a face lift.
cleanliness/convenience to Park/good food/wonderful staff No
The comfort rooms were large and roomy . Extremely close to the castle. The room wasn't very clean. No airconditioning so wouldn't recommend to stay here in the summer. The hotel staff were friendly but not very approachable. All in all I wouldn't recommend staying here.
Good location. Sight from the room was not nice.
good location for wasser kunst. staff kind. room clean and well equipped.
Good location - quiet Some of the decor seems a bit tired
Nothing extra, but it satisfied my 1 night stay. A bit run out room/furniture
Location is very good. Price is quite reasonable. The lift was very old and very slow...
The staff was super friendly and helpful. Great shower. A bit noisy as it was located at the bus + trolley terminal.
Free transportation in the City. Free minibar. Coffee/tea machine in the room. Good food in the restaurant. Lack of air conditioning. No elevator from hotel lobby to underground parking. A problem to load and unload heavy luggage in cars in front of the hotel entrance due to the pedestrian zone.
extremely kind staff, wide and comfortable room, free beverages in minibar
Not only did the Hotel provide free transporation to the Documenta, but when the hot water went out in the morning they extended the check out time and then gave us free tickets to the nearby thermal baths complete with a backpack, towels, robes and free transportation to the Baths. The staff was very friendly and helpful--When we arrived a few minutes before the generous 2PM finish for breakfast, we were served the eggs, bacon, bread and cheese we requested courteously, and it was delicious We had to pay additional for parking--the internet was pricey so we did not use it. The movement for internet in hotels is to provide it for free--Also many hotels provide free parking.
The staff were very friendly and helpful. In particular we appreciated the free public transport tickets provided and the free minibar. Nice touch! The only draw back was the lack of english language TV channels. Otherwise it was spot on.
Large room Lack of airconditioning
The helpfulness of the staff and the ticket for the transport Nothing really as it was what I expected from a Great Western
Large room with all the essential amenities Difficulty getting luggage to room from carpark. A young man was sent by the office to help us in.
right price for fine hotel near the hercules monument in kassel.
Easy parking Empty soap dispencers in the bath room
I liked: large & quiet room. close to the station they did not fill soap. they clean well, but do not check soap.
Parking. Breakfast ok. Clean but a little bit boring, like the center of Kassel.
The breakfast was very good, the staff was cheerful and friendly. My room was lit by one single small bulb, the type usually used for decoration. It hung there along with another one that was "a blind". I was told by the Hausmeister, the man looking after maintenance, that it was there for show not connected to the current!!!!! On the 3rd day he rigged up a bare bulb for me next to my suitcase so I could see its contents better. On the 3rd day, he removed the phony bulb; on the 4th day the only other bulb failed. I cancelled the further 3 days I meant to be there. This hotel failed me miserably.There were about 50 8-13 year olds with their teachers from Russia monopolizing the dining room. Us others had to go 10 meters carrying our breakfast to another room.
The room is very crean and stylish. Also a bathtub is there.
close to the best restaurant in Kassel.
The reception lady was very kind. She also prepared great breakfast for me.
It is near the University where I had to work, so location was key
Good location. Late arrival catered for by automated key drop.