Big Pines Mountain House

The rooms were large and clean with a lot of natural light, the beds were comfortable, and the front desk staff was friendly and helpful. Great location by the Heavenly gondola. Everything worked; it was a cold weekend with lots of snow but the heater kept us plenty warm. They provide snacks in the room for fairly reasonable prices, which was a nice touch. The walls are thin, so sound carries. Our room had an adjoining room next door and we could hear a lot of music and talking through the doors that separate the rooms. Fortunately, any loud noise seemed to stop fairly early in the evening, so it didn't affect our sleep at all.

Great location, cheap price A little run down, but clean

Clean quiet room had frig and microwave, nice and comfy.bedspread was the only negative. Pool looked not so inviting

I did love the location. It was far enough away from the streets so you won't hear cars but close enough to walk to any place in walking distance. I loved how cute the green buildings were, just made them feel homely. Clean, beds were comfortable. Quiet. Staff very friendly. Water pressure was good. Loved the mini fridge came in handy with left overs. Great overall stay.:) When we got there, there were no towels in the bathroom. When we called the front desk and asked for towels they never came until we had problems with the TV. ( cord on tv gets loose and you have to unplug it to turn it on again). Shower had worn out spots on the floor. Furniture was randomly placed. TV cords were everywhere. Not enough outlets to plug in phones, computers, etc.

Walking distance and close to everything downtown near NV/CA boarder. Comfortable beds, friendly staff, and spacious rooms made for a great stay.

My dog got to stay comfortably with us and there was a gas fireplace to keep us warm. There was also a kitchenette with everything you need to make yourself a meal instead of having to order a pizza. There was enough room for us to also host some friends over before walking to the casino. The bath soap and shampoo and conditioner was organic. There needs to be more mirrors, there was only one in the bathroom above the sink. A body mirror is always needed in a hotel.