Goid proximity to the beach, free bike rental, free parking. Bed seemed clean enough to sleep in for one night and the AC worked well. We didnt like the dirty towels, outdated and smelly hallways, dirty old rundown room, uncomfortable bed.
The bed the wifi cut out and the telephone didn't work
The hot tub and the gym The fridge did not work
excellent value for money, friendly staff, very clean and great hot tub nothing!
Convenient location, restaurant and sports bar next door. It seemed expensive, until I compared it with other properties. Bathroom and room appeared to be recently remodeled. Poor sound insulation. Noise in hallways was easily noticeable.
Very Nice, Clean and Quiet - big room
The location couldn't have been more perfect for our stay. We walked to dinner every night at MacDuff's, which was recommend by the staff. (Get the mac and cheese!!) We had picnic lunches looking out over the lake, which was directly across the street from the Inn! We really enjoyed being able to walk around, as well as drive to some fun nearby spots for food and took a drive all the way around the lake! We also loved the gorgeous hot tub out back, clean and truly beautiful!! We weren't properly warned about the fact that there wasn't any air conditioning in any of the buildings as it had been shut off for the season. I couldn't sleep at all the first night, and we didn't feel comfortable leaving the porch door open as we had a view out into the less affluent looking community to the back. I think it is probably worth spending extra for the lake view, and requesting extra fans up front if you are going post-AC season. We were more comfortable after the fans were on, but felt a little frustrated that it seemed to have been kept from us as we were told they would move us if anything wasn't working. After we called to ask about the AC not working, we were finally told that it was unavailable. We still had a great stay, and wouldn't put us off of recommending it, but wish we had a bit more warning going in.
This inn has a great location and we loved the fact that we could include our dogs on our trip with us however, it was run down, and is in desperate need of renovations. The appliances such as microwaves and mini fridges don't work and the carpets are stained. For the price we expected nicer accomations and were a bit disappointed. Furthermore, dogs can never be left in rooms alone as I understand to not annoy other guests however, the many loud drunk people in the pool area at night past 11 were much more annoying than my dog. Renovate rooms, lock people out of pool area at posted times due to noises disturbing guests around pool area,
Location is nice, pool/hot tub was nice Lake view room is right over the busy road which was very loud. No AC meant a very warm room with opening the siding for the only way to cool down, making it even louder. Overall, it was fine but not sure we would go back and definitely would request a room in the back building of the main road if we did
The motel was within walking distance to the casinos. A free continental breakfast was provided. There wasn't enough parking spaces available. The bed mattress appeared old and sagging. The air conditioner was too loud when turned on.
easy to find; good location to wedding on golf course we went to; room was adequate size with good parking. staff very responsive to our needs for an iron and to contact others who were staying at same hotel. location was quiet with minimal traffic, yet we were able to access restaurents, golf, and casinos within a short distance. no newspapers; no remote for the television; no iron in room
Friendly personell, good location, free breakfast no tea/coffee facilities
We only stayed one night. The carpet was dirty, the first tv didn't work. The bed had sagging spots in the mattress and you couldn't open the bathroom door all the way to get into the bathroom. No coffee machine or any other amenity in the room. Only downstairs. Continental breakfast only offered bagels and toast. No fruit,oatmeal, cereal, no juice.
The reception was very abrupt.The inclusive continental breakfast was poor with some cutlery not available!
Proximity to casinos and Heavenly Valley 11 a.m. checkout
Interent signal was very poor.
It is strategically located and close to shopping, ski, parks, golf courses, factory outlets, casino, gas stations, snowmobilling, restaurants, gift shops and Lake Tahoe. Laundry is free. We had an upgrade with a dedicated spa to our unit. The flush was not working and I had to fix it myself because it was late at night to ask for assistance. The TV in the living area was also not working but didn't bother to call coz we were out most of the time. Should fix them before any guests check in.
Quiet location small parking lot
Perfect location next to shopping, skiing, beachfront, restaurants and casinos. Very friendly and accommodating staff. Very comfortable bed. Good wifi and satellite TV services (including HBO). Being an established hotel with a long history in South Lake Tahoe, although updated, there remain a few quirks - but all part of the experience and value.
Staff was great...good location to Heavenly Village just right across the street. I would stay there again for sure.
Clean , comfy, nice place. Will stay there again.
The decor is sustainable, but very nice looking. Beds were comfortable. Amazing location, walking distance to restaurants and casinos. We stayed on bottom floor and could hear footsteps in room above.
We found a great mid-week price at this place, they have a very eco-friendly credo, and the rooms are clean with very nice linens. Our two-bed spot was $77 including tax, that was on Hotels.com for a Thursday night room in December. Big screen HDTV with all the movie channels, windows that open to the fresh air. In the AM we called in a to-go order from the nearby cafe (great breakfast sandwich BTW) then we WALKED our skis across the street to the Heavenly Gondola on a Friday pow day. The hotel was NICE ENOUGH to let us park there all day because they weren't full AND (get this) they let us come back to the hotel to use the big hot tub and sauna after we skied and had already checked out. There is even a BAR in the lobby with draft beers. I honestly will never be staying anywhere else in South Lake. The staff were very helpful and friendly also, including Kaitlyn, Jacob and the chill bartender who stuck around late to pour us a couple beers after some fun at the Hard Rock table games. Highly recommended. Five stars.
The decor was much nicer than a motel We called before booking and were assured they could provide a crib and a heated pool. When we arrived, no crib, the pool was not cleaned in weeks, there was construction work, and there was no one at the front desk for most of our stay. We bought a portable crib at the local kmart at 9PM, and when we told them, they didn't even consider compensating us. It was mid week in low season, and there were many other options in town, including 4 star hotels, for cheaper. I don't know why we preferred a "boutique hotel."
Staff was so friendly Nothing
Very clean and comfortable beds. Had to wait for front desk attendant upon check in.
The atmosphere of this place was really great and the staff was awesome. Just a short walk to Heavanley. Just wish you can buy lift tickets at the hotel to eliminate waiting in line
We were move after complaining at least but for 25$ upgrade Basically got the guy to admit putting us in that room. The young couples are the ones you really should be trying to impress...
Good breakfast. Dirty sheets had to be replaced. Bathroom floor was sticky.
The parking was a little difficult especially when you have 2 cars,but other than that it was good
Beds are comfortable, breakfast is good, and only a 5 min walk from a large selection of food and entertainment. Definitely recommend staying here
Breakfast included great No microwave,
Staff was very friendly, rooms were clean, bed was comfy, parking and wifi free, free breakfast, decent coffee. Good in-room amenities- hair dryer, fridge, microwave TV was antiquated, heater was loud, pillows were lumpy.
The place was good for the price I paid. I always look for a place that serves breakfast. The one thing I hope for is the make your own Belgium waffles and this place definitely has it! Facilities were old and needs a lot of updates. It was a step up from motels really. Bathroom is small and old. Tub didn't drain very well and the towels don't dry very well. There's not a fridge but they have a community kitchen. Definitely did not like the pillows. They feel years old because they were clumpy.
Comfortable bed. Clean room. Good breakfast. Helpful personnel. Nothing
Comfortable and great location! Great value.
Great value, two queens, 4 adults for $89 on a Saturday during the ski season. Walking distance to casinos and gondola. Hot breakfast in the morning with eggs, sausage, potatoes, bagels, waffles. Beds were stiff and not comfortable.
I didn't see any pet's fee charge in either this website nor their website! It should be clearly post how much would they charge during the reservation, it's not very pleasant to find out I need to pay extra for my staying! And the bathroom drain was not working well.
The hot water for shower is not regular, it was switching between very cold to very hot at certain interval. Breakfast variety can be improved, instead of just unhealthy donuts.
It was nice that the staff let us check in early. location was good, it is close to the beach, have swimming pool. bathroom was too small, table was also small only enough for 2 chairs 1 of the chair was so dirty that we were afraid to sit on it. knob for the shower was loose. maid didnt clean the coffee cups or coffee maker. towel for the swimming pool was too small. some of the donuts was so hard ( probablly left over from previous day). it's hard to find plug for your cells or laptop. we have to push the bed away from the wall to use it. clock not working propertly, keep blinking 12:00.
The staff was excellent..the rooms have been upgraded. I have stay at this resrt in the past The cont. breakfast was a bit meager
Staff friendly and close to attractions Rooms needed updating and no ac and it was warm
Ideal Location for skiing and casino's
The beautiful location. The room was very comfotable for the price we paid. Very limited choice at breakfast.
The bed's were really hard.
Great location, great price. A/C did not work.
The staffs are the best and helpful. The restaurant closes early 9.30pm and no other food or drink service late hours.
Staff is excellently trained. Very professional. Rooms are big and comfortable. Restaurant is nothing short of excellent. it is worth staying at the hotel just for the restaurant.
All was perfect Except the restaurant
1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.
Restaurant was excellent - both for lunch and dinner. Sommelier was very knowledgeable and approachable. Staff was extremely helpful and friendly. Got great restaurant recommendations from one of the valets. Room was very nicely appointed, comfortable and attractive. Radiant floor heat in the bathroom was a nice touch. Free on-site parking with valet service. Great location - not in the thick of things, so quiet, but easy access to South Lake and the rest of the Lake. Nothing.
The staff, decor and small, thoughtful touches were great. I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.
My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come! Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.
The service was amazing and staff were very accommodating. Our room was beautiful and the spa was glorious The reading couch in the room was not super comfy but it was a pull out so no biggie
Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great! We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.
The telephone in the bedroom did not work. The bathroom had a few stains. The bedroom door was broken. The sofa bed had stains on it and it look like staff members just flipped the sofa matress on the opposite side so that no one would notice.
Very nice and clean beds Pool to chlorinated and cold
Close to restaurants, entertainment and gondola to Heavenly resort
Great location and price. Very clean and the indoor pool is great for the kids in Winter. Complimentary breakfast was good for the whole family. Perfect room with King bed in bedroom, hide-a-bed in living room for kids. Two sinks in room made it easy for everyone to get ready in the morning. Living room TV did not work- they offered to send someone to fix it. Monday the breakfast was very crowded and half of the dining hall was closed, so we had to wait several minutes for an open table.
Free hot breakfast. room felt dirty. My daughters feet were dirty on the bottom after walking on the carpet.
Location A light in our room started smoking. Maintenance was called and it took them a while to fix it.
Clean and nice. Was impressed with service and the people Nothing. They did a great job!
Great location, cleanliness, and price Tiny body towels in bathroom after shower, it would be nice if they were bigger
- Nice location near heavenly village, hotels and attractions - Horse carriage ride just outside the hotel (not affiliated to the hotel) - Very clean room. - Got excellent view of the lake and mountains. - Good room service. - Very courteous staff all around including front desk, valet, bell desk, concierge and breakfast. - Safe area around where you can walk around even late in the night. - Breakfast was excellent with good choices. - Room had a separate living room and bedroom with 2 queen beds. No fresh air fan in the bathroom. There is no parking other than Valet. So you have to pay 19 dollars along with 15 dollars resort fee. It's good they separate it so people flying don't have to pay for parking, but those who drive should have some place to park for free. Such a big hotel that it was hard to find a place to sit for breakfast in the morning. Walls were thin and you could hear noise from other rooms and outside. 15 dollar resort fee only gives 3 Mbps internet which buffered while watching online movies.
Great sized rooms Wifi poor Kept cutting out and needed rebooting
The rooms were nice. It's very much an Embassy Suite style hotel. I believe that it was at one time. So we had a bedroom and a living area with a couch, chair, tv and dining table. It was nice having a microwave and small refrigerator. The front desk staff was very nice and the valet were super nice! It was an extremely busy weekend and even after working all day non-stop in the freezing cold, they greeted us with a smile and were very friendly. I will definitely stay there again. Normally I don't post negatives but there were just two things that really bothered me. 1. We attempted to eat that the Echo restaurant in the hotel. We waited at the podium for at least 15 minutes and not one of the staff came to help us. As a matter of fact we counted at least 6 people that looked at us and just kept doing what they were doing. No "we will be right with you", no "let me get someone for you". Nothing! That was completely uncalled for. 2. When the maid came to service our room, she did not do the greatest job. No vacuuming, which the floor definitely needed, and the bathroom floor should have been cleaned too. That gave me a little bit of an uneasy feeling about cleanliness. I realize they were busy but they need to make sure that they are thorough when it comes to cleaning.
1. We did not get the room we ordered (we ordered dbl queen bed and got single king) 2. The toilet were flooded, it took them over 2 hours to fix and 2 phones. 3. It took them 3 phones and over 2 hours to get to us blanket for the sofa bed (We did not get then Dbl Queen) 4. The valet car retrieving our car took almost an HOUR !!, and we lost ski time.
The room was a great value for a Newley remodeled room. Would cost 50% more any where else on the lake. Most of the small roadside hotels are dumps, not this one. No elevator. No big deal their are only two floors.
Spa The name is not THE FANTASY INN, couldn't find it!!!
excellent room no bath towels in room,went to front desk and none there either.
There was a wad of hair in the shower and the front desk was unprofessional.
It was a cool room at a decent price The coffee make didn't work very well
The bed was very comfortable, and the hot tub/shower combo was huge and relaxing. Freshly renovated wooden accents in the room, brand new sink area. Friendly staff, great price. No hooks or racks to hang our towels, the table in the room had only 1 chair, and the carpet didn't look like it got a cleaning in the renovations.
Best room and hotel I can remember Their free bicycles were a little worn but they still worked and were Free!
Fantastic Staff. Allowed us to check in early. Location is perfect to many places to eat and drink. Highly RecommendðŸ‘
The remodeling is beautiful! It was a great location and the rooms are a great price and great value. We loved our King Suite and the Jacuzzi tub! Such a great place!
This guest did not leave comments about this hotel.
I liked the overall design of the room. Did NOT like the lack of shower curtains.
The hot tub in the room! All the mirrors in the room and not enough entrance or exit from the 2nd level! Also fire pit was in an awkward place!
The location was a positive which was close to shopping, social events, casinos, and restaurants. The walk to the lake's beaches was just a few minutes. Someone repeatedly went into our hotel room over the course of our stay and once tried to access my laptop and failed leaving a security lockdown report for me to view later. On other days our items were gone through but no valuables taken. On our last day, all our Tahoe receipts and cellphone manual were stolen. Security is nonexistent so be prepared to bring a hidden camera to record the times that you are away from your room. I know it sounds like a private investigator went through our room but I was with my wife of twenty years so we had nothing to hide and if it was the maid service you're not going to pass up on cash and hundreds of dollars of jewelry lying around.
I liked the SPA.
This was a great little hotel & was real good value for money. Great location for all amenities & within seconds you were on the beach. Not only did we get vouchers for use in Heidi's next door for breakfast (fab breakfast) but you could also have a continental breafast at the front desk too. The staff were excellent & we found every one of them very helpful & always cheery. Will definately go back if we visit this area in the future.
Clean room where everything worked.
Close to beach. Close to restaurants.
It is close to lake and also close to nevada side nothin
cost Plastic platesl/cutlery for breakfast!
The front lobby personel were very helpful in answering quetions regarding the various site seeing/activities that were offered in the area. The towels for the guests were very small in size. You needed two per person just to dry off from a shower.
Convenience and the pleasant and helpful staff
It was roomy, the bed was comfy and plenty of parking!
It was convenient for the lake
friendly staff,good location to all amenaties no
rooms were comfortable. price too high compared to other simillar hotels.1 mile away fr heavenly village
Clean, convenient, includes wireless internet, hbo , and goodie bags (toothpaste, tampons, Motrin), continental breakfast. Small rooms, temperature of shower is hard to control, poor towel quality.
The breakfast selection was really nice with a good variety.
Convenience ;close to town. Staff helped find good restaurant Room was horribly over priced and very run down.
Clean rooms and location The breakfast, no channels on tv
Short walk to Heavenly's gondola and the folks are friendly. However, the maintenance is lacking and the buildings/amenities are dated. Breakfast is fruit, donut, and coffee; wifi is minimally useful. Hot tub was nice after a day on the slopes. Good for the price.
We've stayed here a few times and it's always great! The location is perfect. It's walking distance to the gondola for heavenly, stores, food, movie theater etc. the staff is friendly. The rooms are clean and gave a fridge and microwave. The beds are comfortable and there is wifi. Can't beat the price! The hot tub wasn't hot enough.
The room was clean and had everything we needed while staying in Tahoe. Staff was friendly too.
Location, comfortable rooms/beds, Continental breakfast
Right by everything. Room was clean and staff was friendly. We'd defiantly go back!
pet friendly, rooms and linens are clean and great location very high price for very cheap quality
Proximity to center hub of food, grocery and walking distance to lake and pet friendly. New upgrades inside and out ensure I will continue to stay here for my yearly visit. Nothing.
My SIL were so impressed with this place. We thought for the cheap price we were going to be staying in something gross and run down but this was quite opposite. The rooms are nice and clean, the staff is amazing, and we had no idea how close they were to down town and the lake. We walked to both places with small children. We would definitely stay her again. Had a wonderful time.
1. Curteous and helpful front desk lady. 2. Tasrefly furnished. 3. Everything was working. Please pay attention to actual comfort not just looks of the unit. 1. Very loud heater - it was louder than gale force wind. 2. Untouchably very rough duvet cover and rough sheets. Thought about sleeping on the leather sofa. 3. Shower curtain and 2 pillows had unpleasant smell. 3. Pillows and cushiins were too heavy and bulky.
The location is just 5-min walk from the Heavenly Gondola. Price is good. Breakfast was ok. Donuts, coffee, tea, banana, and apple. *the apple was just a little bit sour. Internet was ok. I was disappointed by the room service. On the day when I went to Heavenly gondola, the maid didn't clean my room. I was frustrated at that time since I expected to have a clean room after having tiring activities on top. Microwave is too small. Can't warm food with a big box.
First time in Tahoe, Went with the cheapest place my guy and i could find, But turns out: great value for location. We walked to the beach and to the shops/lifts and casinos. Staff was very friendly. Had both a regular king and also a suite with fireplace and jacuzzi (also for a good deal). Unless you're just super picky about not having somewhat dated decor or your breakfast, I wouldn't stay anywhere else for a higher price. What you read about the basic breakfast is true, but the rooms come with a fridge. To improve: Getting a toaster for some bagels/breads would be nice to carb up for a day on the slopes.
The 24/7 warm pool and hot tub area is amazing especially when swimming late night. :) Servicing was excellent from facility cleaniness to customer care. I thought I paid a lot for the one night value but it worth every penny! Bed sizes were full and not queen. We were a family of 4 tall people and it was not very comfortable for 2 people in one full size bed. Queen size would be good if possible!
Great location, great stay Just could of used a microwave
Free full breakfast included in hotel stay was a great perk. Clean, safe, small, inexpensive when you just need a simple place to stay for a night or two.
Location Dirty rooms, roches , and dirty pillows
great location, breakfast included, comfortable bed unfriendly staff, esp. reception, and throughout our stay, we encountered a few problems
Location, breakfast Small room
Well-located close to the hustle and bustle of the casinos and the Heavenly gondola but far enough away to quiet. Nice rooms but not de luxe. Two-night minimum stay for weekends.
Free breakfast Backed up tub drain
Great location, right on the beach. Great views. centrally located. Very good value for the cost.
Loved the fireplace in the room. Loved the efforts made to save - with the shampoo, conditioner, body wash, hand wash, and lotion. Also, loved that we had the option not to have towels and sheets changed to save on water. The staff was very friendly and helpful!
Perfect location on the beach and in town. There wasn't sugar or creamer provided for the coffee, and there weren't any wash cloths.
Location on the lake front was excellent. Hammocks to enjoy the views and outdoor. Dock excellent for watching the sunsets. Buildings are old. We stayed on 1st floor and heard every creak and Crack as the people above us walked around. I was aware of their bathroom and showering habits. Our room was not the cleanest. Walls had lots of spots on it, smelled like bug spray but they tried to cover up with lemon scent. Our bed was extremely firm and so we're the pillows. With the noise from above and the uncomfortable bed it was difficult to get a good night's sleep.
Great staff and location. Very close to the water and shopping. Clean accomodations overall. Very small rooms, rather cramped spaces, and no complimentary breakfasts. The drinking water carried a $3.00 charge, ridiculous. At night the jacuzzi party was allowed to carry on until very late, noisy.
Due to the staffs clerical errors charging us over $200 in room service fees which were not ours "but looked close to our room number" caused an embarrassing and uncomfortable situation when our credit card was declined at lunch, due to the staffs eronious errors, and also not having access to our money for 2 days which is an extreme inconvenience when you are traveling.
The staff made our stsy Rooms were a little small but with the fireplace and deck made up for the room size.
The staff was very nice and accommodating! Since we decided to not stay there for our vacation they let us cancel without any pay! Our room was next door to house keeping. Washing machines were right next door which were very loud. Outside our door was the delivery dock with lots of confusion. The beach was not as groomed as I was expecting from a resort. Dog poop and cigaret buts. The water there was full of algie which I'm not sure if that is due to the dock? The Ticki bar was full of people which is great for young party kids. But we were looking for a resort with a pleasant, clean and family friendly!!
Loved being right at the beach! We went midweek and pretty much had the beach to ourselves! The rooms were nice. The staff was great! The only thing I didn't like was the smell of the soap, shampoo, etc. provided. It had a weird medicinal smell.
You can't beat the beach access! With two young sons, having the pier, pool, beach and bar (for mommy & daddy) all within footsteps of our hotel room was amazing. Convenient and SO much fun. The grounds are great. We sat around the fire pits and ordered dessert one night:-) Love everything about this place. Oh, and it's affordable!
Very quiet rooms. Friendly staff. We went to rent a cabana and chairs to sit on the shore. There was nobody at in the area of the cabanas. Later in the day we again tried to rent a cabana. We were told they had all been rented and the start of renting them was 10 am. We had originally tried to rent one after 10 am and there was no one in the area of the cabanas which were folded up near some tents which had been set up for another occasion. The "beach" had some rocks and the water was very shallow for an extended distance from the shore. The first 100 yards out from the shore was muddy water.
I like the location, very clean and exciting, the room setting was nice and comfy, the pool my children loved! and enjoyed and landscaping was very nice maintance plus, the beautiful fire pit in the evening my family and I seat around and talked and enjoyed. Also the walk way to the beach close to the pier! beautiful view! We had our fur baby and he loved it just as much as we did! so happy the retreat is pet friendly great Plus
Cheap and affordable. Literally right across from Heavenly Gondola, 5 minute walk to restaurants and casinos, 10 minute walk to beach. Manager was super helpful when I asked about Heavenly and other water activities. He gave me a bunch of brochures.. A lot of them had coupons inside. :) overall, it did its purpose. Provided my boyfriend and I with a bed to sleep on and a decent bathroom. We were outdoors most of the day and Tahoe was just a quick stopover during our road trip, didn't want to spend too much, so $60/2 nights was a great deal in my opinion. Not that I would use it anyway, but our room was right in front of the pool. It had chairs in it and was dirty, an eye sore. Nevertheless, it wasn't a big deal at all. Rooms and bathroom could be cleaner, but again, I'm not complaining.. For the location and price I got, I actually expected it to be worse than it really was.
The motel is right across the street from the ski resort which is very convenient! Dirty motel. Buy a fitted mattress sheet for the bed instead of using a plane sheet. Found dirty socks under the bed. Fix your your cable TV so it doesn't cut out every 15 sec. Overall, cheap place to stay but I probably wouldn't stay here again.
Dirty and disgusting. The room is dark. Show drain clogged. Won't recommended.
The management was very accommodating to us. The room was clean and a good deal for the price. There was no air conditioning in the room but there was an adequate fan.
Great location, and great price!
Great location for the price. Very friendly staff and adorable, spacious room!
Literally 1 minute walk to shops. First we got there and the staff tried to put us in a room where you could see t hr ought a hole in the door. The inside of the door had been repaired (horribly I might add). They ended up moving us. The pool hadn't been working in ages, nor the hot tub. Free breakfast was cereal that sits there all day. Who knows how old it is. The wifi is so slow it really is useless. No ac! We came back in the middle of the day and our door to our room was wide open. With no one around with our stuff up for grabs for whoever dared. They told us this is common practice. We stood there for 5 minutes, still no maid in sight! Our door was the only one open! We prepaid our whole 6 night stay through kayak. When my husband went to return the key to the office she tried charging him $50 for not flushing the toilet one day (there plumbing was horrible. Had to flush 2 or 3 times each time!) The maid who seen the toilet apparently got sick and had to go home! So we had to pay her! Lol This place is such a joke!
Quite, all day parking, easy check out, great walking distance to the gondola, very dark room, plenty of space. Overall i just need a place to sleep while i wasnt snowboarding and this did the job. Pillows and bedway too hard, shower was very tiny, as well as the curtain for it, remote only did volume and channel control, shower head was ancient found a hair in my bed but not that big of deal really,
Nothing at all Very dirty rooms, had ants and spiders in the bathroom. Carpets were dirty ony thing done by maid services is making beds. Not AC only a fan. And no one was ever in the office.
Location was excellent, very quiet in the evening with clean rooms good option for the money. You can hear street traffic in the morning not good for a light sleeper no worries if your a heavy sleeper.
Stuff was very friendly. far from gondola
Staff was super helpful and responsive at night
Park your VEHICLE..you will not need it ..while you are staying here !!! Staying a Budget Inn on South Lake Tahoe was great! I could walk out my door and walk straight to the water within 2 minutes my feet where wet! The pool is clean and heated..for cool nights! The air works greart and the bed was comfortable for a good night sleep. I rented a bike just a minute away and rode all over, Great location in the middle of town. Fantastic coffee and sandwich shop, cvs, Rent water or ski gear,all is across the street. Italian, sushi, burgers, waffles, every type of food is wking distance. I caught the nifty 50 Trolly and went to the casinos a few times, took about 5ish minutes!
Front desk staff was nice, good location, quiet, ac worked well First room smelled strongly of urine. Asked for a different room, was given one without question. That room was better, but still an odor. Everything is run down and dirty. Cobwebs in bathroom.
Easy to find, helpful hotel staff, clean spacious rooms, good bang for your buck! The pool was empty :(
Owner was very nice and accommodating. Fridge and micro. Larger rooms. Property is dated and needs some renovation.
The location of the hotel is pretty good, internet WIFI connection is excellent. But that's it. The room was too small, the furniture is very old. The toilet didn't function properly. The towels were dirty. Breakfast even though it's included in the price and shown on their ads, in reality there is nothing you would eat or drink. When I asked about the breakfast in the morning around 8am they told me to come back in 10 minutes and turned the dirty coffee machine on. I wouldn't drink that coffee and there was nothing to eat.
Close to beaches and ski resort. Hotel staff was nice and friendly. Price: Too high for the quality of the room. Maybe because of the location (Other hotels were even more expensive)
The room was clean; the office staff was nice and courteous; air conditioning worked very good. i read previous review after i booked and was horrified. However, either the hotel changed drastically or some people don't know what a bad motel is like. The other reviews were unfair i feel. could use better lighting in the room; in room coffee would also be nice since the office did not prepare the complimentary coffee as early as i awake
Location - Great! Room quality - Good! Price - Fair! Bed comfort - No too good! :(
Location is nice. Close to Heavenly and Safeway It says breakfast included but it was ONLY cheap donuts from Safeway! I chose this motel instead of others just because they had breakfast. Not even continental! This place must be forbidden to advertise as breakfast included.
Nothing Yes, the continental breakfast was old donuts. The bed was terribly uncomfortable and the place in general needs a face lift. It just looks run down and dirty.
The room was very clean. The bed was comfortable and large - King Size The couple on Staff were difficult to understand and had difficulty understanding us due to language barrier. However, they were very friendly.
The continental breakfast was a few mini muffins, juice and coffee. That shouldn't even be called breakfast, it was snacks!
Close to Stateline. Overall the facility was definitely not maintained. I latched the deadbolt and had a very difficult time getting it off. If there had been a fire I probably would have had to go out the window. Carpet was among the top 3 dirtiest I have ever seen. No water in the pool which only lended to the overall appearance. Good place to sleep and go.
Not much. We will not stay there again. The pool was closed. The manager could not speak english. The manager did not understand the billing rate. The internet price did not reflect a 10% tax nor tack on fees. Motel was noisy. The shower was very small. The continental breakfast was fast food packets.
Location was great The room was more on the dirtier side It smelled like smoke which caused a headache No true breakfast, was just coffee and donuts
I liked that there was a fridge and a microwave. The refrigerator was was clean which was very nice. I liked how none of the colors and fabrics in the room matched, (floor, walls, curtains, comforter) it gave it a camping feeling. I really liked that. The bathroom was entirely too small. The pillows were too small/flat and the comforter had holes in it.
this hotel is just near the Heavenly village
I thought the price was amazingly low for the room and the location was convenient The continental breakfast consisted of donuts only. I was disappointed.
It was easy to find. The toilet wouldn't stop running. The hot water tap in the bath couldn't be turned off once turned on. There was a large wet patch on the carpet. The staff member was very off-hand when approached with these problems.
It had almost everything we needed, microwave, refrigerator, hairdryer for our ski trip. The staff is quite friendly and nice. The double room is small. The continental breakfast is only juice (mixed with water), coffee and cold donuts.
Clean, in good repair. My conformation email listed the "Total Price" as $32. Along with a note: "Please note: additional supplements (e.g. extra bed) are not added to this total." What I wasn't told was that taxes were not included. Misleading.
I liked the spa No microwave
If you're looking for a great deal for a solid room in Stateline this is the place. The rooms have been updated and are huge. I stayed here for my wedding and the manager accommodated a late checkout no problem so that I could get ready before the ceremony.
great view, great price pool not open, confusing special in restaurant
That we checked out early and went somewhere much better!!! This is a poor excuse for a hotel. They claim they've done $25 million in room renovations, but it's more like $25 dollars a room. No microwave, no refrigerator (even in suites from what the operator told me) the hotel had a generalized stench to it, I best described it as it smells like someone was crop dusting the whole time. Very overcrowded! I wouldn't suggest anyone stay here, even for a cheapened room rate we've stayed in much better in the area. AVOID!
swimming pool, gym and gambling tables Poor customer services. I booked two rooms, but their system was showing only one room on my name. It took them two hours for them to confirm my two room reservations. I reserved lake view, but they gave us floor #4 with terrible view of roof with all the air conditions pipes...Also, their jacuzzi was under constructions.
the room was fine. The room was nice I wasn't to concerned about the parking lot and roof top view ether. Having No fridge was definitely upsetting you would of thought 25 million in renovations would at least give rooms a mini fridge. The staf should all be fired because they are so rude and don't make you aware of "facility fees" until you check out witch is bullshit. Over bad experience.
The additional service fee for no service
The mountain view from room was amazing
Comfy beds Nice shower Good view of lake Maid walked into our room before our checkout time, two hours before checkout time. Check-in customer service was very poor Can hear people walking down the halls from your room Keep rooms very cold when you walk in
The rooms were spacious enough for four adults and the location very ideal. The air conditioner and ice machine were broken and the staff moved our room at no extra charge. No upgrade or anything which was disappointing since we couldn't sleep it was so hot but nonetheless we wanted to sleep through the second night. DON'T WASTE YOUR MONEY ON THE BUFFET. Seriously, the most DISGUSTING OVERPRICED food I've ever had, EVER. Eat at the 24hr cafe. The food is great and reasonably priced. The steakhouse was delicious also but pricey which was to be expected.
I am single father , I had promised my daughter to take her to Tahoe to play in snow. over the Thanksgiving holidays. I booked a room via get a room It was a good deal,. I have been going to this hotel, since it was Cesar Tahoe, a world class place 28 years ago,.I love their swimming pool and their spa. When , my brother learned about our trip , he also booked in the same hotel. They have a 1 yr old child, they checked in to the 15th floor, In the evening , when they were trying to put the baby to sleep , their hotel room opens up and another group of guest walks in , The Montbleu had double booked their room. When we checked in, the bell person brought our luggage up to our room , I tipped him generously, but he did not even a say simple Thank u. I was in shock. I felt insulted, the bell person , the hispanic guy ,was exercising power and making a statement. following day, when i tried to pay my bill at cafe del sol, after having breakfast, the cashier treated me like a criminal , and outlaw as their computer showed our room 707 is vacant. They want to see my ID. I cried out , my luggage and belongings and ID are still in the room. after 15 minutes argument with embarrassment in front of my daughter and other guest , the Cafe manager , made it sound like as she is doing me a favor by accepting my credit card for the payment.of our breakfast. she said, i am going to this one time. I said , thank u very much After , breakfast , i went to the front desk to inquire about our room showing vacant and they may double book the room with our belongings in the room , but not a simple apology was made. The front desk who was he/she or she/he said sorry very Sarcastically. We checked out that day, making our trip short, i did not feel comfortable and did not feel safe to stay there for another night. sure , things have changed in that place. Never mind the lack of customer service or making u feel welcomed, the presence of prejudice, and employee's ignorance and attitude , lack of management and lack of security screams out. Shame on you and your employees Montbleu. I am forwarding profanity in every language to your establishment for such a horrible and ugly experience. Shame on you. It surely not a family place, It definitely a smoker's place The smell of cigarette is overwhelming. You may walk out of that casino with the lung Cancer. Staff are rude and illiterate and uncivilized with no common sense. When you are at Cafe Del Sol, there is a excessive vibration and Noise surrounding you as there is a 747 Jet is getting ready for take off. While we were there, the Swimming pool was closed. The Steam room is never hot enough ,
Staff was courteous. We saw a concert which was great except for the "lounge" style seating at tables. We had a good stay. The facilities were a bit dated. The lack of automatic doors was difficult because we had bikes and it was hard to get them in and out.
The hot tub was clean, the staff were super nice/helpful, hotel was dog friendly which was a plus. Guy next door ordered a prostitute at 2 am and woke my bf up being very loud and obnoxious, pimp was lurking the parking lot. Beds were not the comfiest. Coffee maker had a leftover coffee pack from the previous guest.
We booked our stay at knights inn on kayak and for a spur of the moment trip needless to say was overall a great experience! We traveled with two small dogs and they were very accommodating. The lady at the front was very, very imformative and very sweet. The rooms were clean and the bed was comfortable. We were 20 miles from adventure Mountain and a short walk from the casinos. We will be staying there again if ever we travel back to south Lake Tahoe.
Close to a lot of tourist attractions. This place hasn't been updated in years. They didn't even have a flat screen TV. They had an old tube style TV. Fixtures were not completely attached to the wall. The smoke detector was hanging loose, and the towel rack in the bathroom fell off the wall.
I liked the location and the staff was friendly. Sheets and towels had stains on them.
Micro ovens and TV is good Bath room/ restroom taps required ,only shower is not good for all
wireless internet was too slow to be functional
Great for a place to sleep on short notice, and nice customer service. Our bathroom door didn't fit the door frame. So the door either didn't close or got stuck.
The room was very old, the smell of cigarettes was very strong, even though it was a non smoking room. There were at least 4 cigarrette stubs in the hallway next to our door. The towels were dirty with dark spots.
Nothing Pure scum. Filthy and STINKY room. Outdated. Smelled so bad that we checked out within 25 minutes.
Located To sort mattress. April 19-21/2016 Doesn't work jacuzzi.
near heavenly gandola attraction it was too expensive . for the price i pay there was coffee only from 7 to 9 am .. i mean who does that !!
Location was OK, but that's about all that was good about this place Office not open 24 hours. Parking lot fills up quickly, hard to find parking. Found trash in room. No coffee maker. NO SMOKE DETECTORS IN ROOM. Pull out sofa bed blocks only entrance to room when bed is pulled out.
Location was good. The towels had makeup stains on them, the room smelled, the pool was broken. It was a cheap hotel, and it showed.
I do like the location, clean,bathroom was set up nicely. It was very noisy. when it rained it sounded like there was no insulation in roof could hear the rain just like my RV. no sound proofing in walls could hear everything from next door. gaps around the door. Very uncomfortable bed. stiff as a board.
near where i needed to be. cheap, no hot water for a shower, none.