South Lake Tahoe Hoteller

Fordeler: Restaurant was excellent - both for lunch and dinner. Sommelier was very knowledgeable and approachable. Staff was extremely helpful and friendly. Got great restaurant recommendations from one of the valets. Room was very nicely appointed, comfortable and attractive. Radiant floor heat in the bathroom was a nice touch. Free on-site parking with valet service. Great location - not in the thick of things, so quiet, but easy access to South Lake and the rest of the Lake.

Ulemper: Nothing.

Fordeler: The service was amazing and staff were very accommodating. Our room was beautiful and the spa was glorious

Ulemper: The reading couch in the room was not super comfy but it was a pull out so no biggie

Fordeler: Staff is excellently trained. Very professional. Rooms are big and comfortable. Restaurant is nothing short of excellent. it is worth staying at the hotel just for the restaurant.

Ulemper: 1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.

Fordeler: The staffs are the best and helpful.

Ulemper: The restaurant closes early 9.30pm and no other food or drink service late hours.

Fordeler: The staff, decor and small, thoughtful touches were great.

Ulemper: I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.

Fordeler: Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great!

Ulemper: We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.

Fordeler: Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back

Fordeler: My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come!

Ulemper: Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.

Fordeler: All was perfect

Ulemper: Except the restaurant

Fordeler: Fantastisk beliggenhet, studio og personale.

Ulemper: Kjøleskapet sluttet å fungere under vårt opphold

Fordeler: Excellent staff, responsive and thorough in their dealings, and for our requests. Free popcorn, continental breakfast available, and (for those during the winter months) coffee and hot cocoa available pretty much all day. Room was large and comfortable, though perhaps the furnishings were a bit dated. Secondary bed was an air bed from the couch with fairly straightforward instructions in room. One peculiarity, at least for me: Our room had a single shower stall with two shower heads--great perhaps for a shower fight??! Also like another review said, we were able to park in front of out room, which is a definite plus during winter. Booked during off peak and it was (comparatively) a great deal! Loved our stay and would definitely come back for another stay.

Ulemper: Dated interior.

Fordeler: For the cost best motel in Tahoe

Ulemper: Appolstry a little out dated

Fordeler: Rommene var veldig koselig og rent.

Fordeler: badestampen og treningsstudioet

Ulemper: Kjøleskapet fungerte ikke

Fordeler: Very Nice, Clean and Quiet - big room

Fordeler: Super comfy beds and nice linens, great toiletries, very helpful and genuine staff, great price. Excellent location directly across from the lake. Nicely appointed bathroom; very clean.

Ulemper: The abandoned trailer park out back. We had no issues and saw no one living there, but certainly didn't know it was benign when we first arrived.

Fordeler: The location couldn't have been more perfect for our stay. We walked to dinner every night at MacDuff's, which was recommend by the staff. (Get the mac and cheese!!) We had picnic lunches looking out over the lake, which was directly across the street from the Inn! We really enjoyed being able to walk around, as well as drive to some fun nearby spots for food and took a drive all the way around the lake! We also loved the gorgeous hot tub out back, clean and truly beautiful!!

Ulemper: We weren't properly warned about the fact that there wasn't any air conditioning in any of the buildings as it had been shut off for the season. I couldn't sleep at all the first night, and we didn't feel comfortable leaving the porch door open as we had a view out into the less affluent looking community to the back. I think it is probably worth spending extra for the lake view, and requesting extra fans up front if you are going post-AC season. We were more comfortable after the fans were on, but felt a little frustrated that it seemed to have been kept from us as we were told they would move us if anything wasn't working. After we called to ask about the AC not working, we were finally told that it was unavailable. We still had a great stay, and wouldn't put us off of recommending it, but wish we had a bit more warning going in.

Fordeler: Goid proximity to the beach, free bike rental, free parking. Bed seemed clean enough to sleep in for one night and the AC worked well.

Ulemper: We didnt like the dirty towels, outdated and smelly hallways, dirty old rundown room, uncomfortable bed.

Fordeler: This inn has a great location and we loved the fact that we could include our dogs on our trip with us however, it was run down, and is in desperate need of renovations. The appliances such as microwaves and mini fridges don't work and the carpets are stained. For the price we expected nicer accomations and were a bit disappointed. Furthermore, dogs can never be left in rooms alone as I understand to not annoy other guests however, the many loud drunk people in the pool area at night past 11 were much more annoying than my dog.

Ulemper: Renovate rooms, lock people out of pool area at posted times due to noises disturbing guests around pool area,

Fordeler: The remodeled showers and decor was nice. Pool was nice, free bike rental was nice.

Ulemper: Lake view was 1st floor behind a fence and through trees. The sliding doors are very hard to work and are very small. No air conditioning, it was hot and leaving the small sliding door open got little to no air. Not to mention we were on top of a very loud busy road that kept us up.

Fordeler: The bed

Ulemper: the wifi cut out and the telephone didn't work

Fordeler: Location is nice, pool/hot tub was nice

Ulemper: Lake view room is right over the busy road which was very loud. No AC meant a very warm room with opening the siding for the only way to cool down, making it even louder. Overall, it was fine but not sure we would go back and definitely would request a room in the back building of the main road if we did

Fordeler: Pool jacuzzi location wifi

Ulemper: The bed was definitely not queen size. We called the desk to inform them. They offered to move us to a king size room for $30 extra a night. We had unpacked already so it was too inconvenient. I suggest you get the king size in the future if you're a couple. Also the room smelled like paint from the renovation.

Fordeler: Convenient location, restaurant and sports bar next door. It seemed expensive, until I compared it with other properties. Bathroom and room appeared to be recently remodeled.

Ulemper: Poor sound insulation. Noise in hallways was easily noticeable.

Fordeler: Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible.

Ulemper: Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.

Fordeler: Location is perfect BBQ grills on property are nice

Ulemper: Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.

Fordeler: The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great.

Ulemper: Room (especially the bathroom) was kind of cramped.

Fordeler: The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends

Ulemper: Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.

Fordeler: We enjoyed the swimming pool

Ulemper: First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!

Fordeler: The fact that is was right on the water

Ulemper: The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets

Fordeler: This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! !

Ulemper: Just be aware that the loft gets really hot if you use the fireplace in the evening.

Fordeler: Good value for money but the cleaning was not up to scratch. I don't think the sheets on our bed had been changed. Hairs on the sheets when I have inspected before bed. There were hairs on the bathroom floor. Carpets were worn in areas. Bedding looked about 20 years old. Just felt a little yukky

Fordeler: Frokosten var mye bedre enn jeg hadde forventet. Rommet var stort sett behagelig og rent.

Ulemper: Et begrenset antall parkeringsplasser om natten. Rommet er ikke veldig lydtett.

Ulemper: Bed bugs

Ulemper: Noise

Fordeler: Location was central to everything. Breakfast was hot and good variety of food.

Ulemper: Too noisy at night. Me and my family were kept up by a noisy neighbors who were drunk, screaming, and banging on the doors from 12am-430am. Horrible!! I had to call the police and hotel management, but it didn't help much. We had a big headache in the morning. Ruined our next day.

Fordeler: Great location, professional staff, nice pool area.

Ulemper: This is a dated bare bones IHG property, no vending other than a beverage machine that wasn't working, offers no on-site concessions, a non-working thermostat and intermittent satellite TV signal.

Fordeler: Hadde spa, basseng og badstue Beliggenheten var god. Rommet var rent og fint.

Ulemper: Når vi sjekker inn, rommet var kald. varmeapparat og kjøleskap var ødelagt. Etter en time, de byttet rommet.

Fordeler: Familievennlig

Ulemper: Na

Fordeler: Friendly staff, gr8 location, good amenities, complimentary valet parking, newly renovated rooms

Ulemper: Very crowded....long check-in registration process in spite of pre online checkin ( this may be partly due to the Easter /spring break, hopefully)

Fordeler: Room was clean and beautiful. We had a 2 bedroom 2 bath unit with a sofa sleeper in the living room. There was plenty of room for my family of 5. Having a kitchen was great. Good location on the water very close to Heavenly Ski Resort. We plan to return. It was very good value for money.

Ulemper: 1. Had to say no to the timeshare pitch. We did NOT sit through any timeshare presentation, but they sure tried to persuade us to. 2. Room had a view of parking lot not the mountains or lake. 3. No laundry facilities in the room but there were guest laundry facilities in the resort. Not enough machines.

Fordeler: It is beautiful, fun and superb deal for me my best everything

Fordeler: The location was good. The beds were great for those with a sensitive back.

Ulemper: We were unaware that they were undergoing major renovations - evidently it was in the small print in our confirmation email. The face of the resort looked awful. The worst of it was that the pool, fitness center and jacuzzi were unavailable. They sent us to a rec center in town, which didn't work at all if you wanted to work out 1st thing in the morning before heading out, or to pop down and relax in a jacuzzi at the end of the day, because on the weekend the rec center opened too late. So we had to pay extra to visit a local fitness center. And when we asked for a refund on the daily "resort fee" at the hotel we were refused. The funny thing is that when we went there 2 years ago it was being renovated then! We had assumed it would be fixed by now - bad assumption!

Fordeler: The location, and facilities, the valet parking were very attentive.

Ulemper: Very late check in time, the front desk staff not very welcoming, we had to make our own beds, we were not timeshare members, we were hotel guests.

Fordeler: The room was nice - couches aren't too comfortable. Tyler at the front desk was very helpful upon check in.

Ulemper: The staff was extremely pushy at check in. They want you to check in with the concierge for a welcome packet and push a timeshare sale presentation on you. We tried to walk out to our car upon checking in and was followed by the concierge who had to introduce himself and check us off. When I said we weren't interested in the welcome packet as we were there for 1 night, the sales manager, Jesse, came up with another person crowding me and pushing me to get our welcome packet and followed me out the door insisting there is no sales commitment. I had stayed here before with family and liked it and was excited for my husband to stay there, but this treatment was too much and we will not be staying there again until they can learn to respect their customers privacy. The 1.5 hour wait to check in because the room was not ready was also too long.

Fordeler: Nice stay. Great location

Ulemper: Third party check in was extremely slow and my reservations we're lost

Fordeler: Excellent hotel with lots of stuff for kids to do - swim, games, etc. restaurant excellent.

Ulemper: Housecleaning didn't clean out room each day but when needed towels they were delivered quickly.

Fordeler: -Close to lake -Clean and rooms seem renovated

Ulemper: -Shower didn't work in room -HVAC unit in room VERY loud and disrupts sleep. -Left watch on bed and left 2 messages with security/lost & found about it -- never heard back -Staff is annoying and tries to sell you on timeshares for your next trip -Overpriced for what it is

Fordeler: The room was indeed deluxe; swimming pool, hot tub and the sauna were at a top level; beach was within an earshot

Ulemper: When we checked in, they sent us to the far corner of the hotel, only for us to find out the housekeeper was just starting to clean the room! She didn't speak any English but with my basic Spanish I understood that the room was not going to be ready soon. That was at 2 PM; then back to the reception and guess what, they had no other room available and the room they initially had us sent out to was to be ready at 5:30PM. Very inconvenient given the fact my 20 month toddler needed to have his regular nap between 2 and 4. They didn't even offer a discount or a treat of a sort. Once I got into an overbooked situation at Westin and they gave us a free dinner at their restaurant! Anyway, the next day a staff member came at the door of our room asking me if I had the room stay extended since I should have already cheched out. When I told the man I originally had the room booked for two nights he stared at me in disbelief. Poor, poor communication between housekeeping and receprion! Also, staff is not very friendly and nice! Also, check out time is 10AM, so they leave you with the feeling that they get you in late and ask you to leave early