Beautiful clean rooms, great AC, very comfortable mattress. Cost of parking that they spring on you. They say it will be "validated" but in the end just means they'll charge you $18 at checkout.
Doorman was most helpful. Room was clean & mattress super comfortable. Donna in the lounge was very accommodating with food service very late at night! Club breakfast would have enjoyed a 10:00am closing.
Helpful,informative and kind.
The price, location (right next to the XL Center during comic con), staff was friendly, room was excellent! No breakfast included, wifi wouldn't stay connected.
Clean and nice space. Great staff.
The parking lot attendant was rude and not helpful
Super friendly staff, amazing beds, awesome indoor pool. Nothing....Everything was great
I enjoyed a wonderfully relaxing stay at this Hilton. The staff went out of their way to accommodate my baby. The rooms were comfortable.
Restaraunt closed too early
Clean and comfortable and quiet. It was a bit expensive. Starbucks in the lobby was great. Staff was wonderful. It was a bit expensive. Parking felt a bit unsafe.
I liked the big spaces and the comfort of the bed The room smell like smoke and the neighbors were noisy.
I like nothing Everything
There was no continental breakfast included and the options for breakfast took too long so I had to go somewhere else.
view guy smoking outside while i waited for a ride
Didn't like you had to pay for parking when we were staying at the hotel anyways, also for that amount there should have been continental breakfast offered.
I really want to compliment the staff. Every person I encountered went above and beyond to be friendly, pleasant and helpful. The hotel had everything I needed and the price was reasonable. Even the garage was well lit and easy to manage ($17 per 24 hours). I would return.
The service at the front dexk The fitness center
I read some great reviews about this hotel before booking. In reality it's just a basic short stay hotel doing what you would expect at a good level. Only issue was a slight odour from the a/c unit but no real complaints, but also not a hotel I'd rave about - had no need to test the resources of the staff so highly praised in other reviews. Good simple stay!
Undergoing construction. very busy place with construction workers doing interior renovations.
The room was nice, clean and comfortable. In general the Hotel was very good.
The breakfast and the cleanliness of the room. Very neat and tidyPlease write at least 15 words
Large clean room, free internet access via WLAN and 2 Computers for guests, good breakfast,friendly person at reception.
the location was very convenient, it is close to the freeways and the city but not in the crowded downtown area. they provided shuttle to nearby places like rental car place and science center. They have a good wifi. renovation was ongoing during our stay and there was no advanced warning of such work going on, as a result the lobby and the hallways are dirty, dusty, noisy, and smells funky. the renovation work was not properly phased/staged to allow guests to have access to the rooms without passing through the work area. the room that was given to us was the first room from the construction work and even when I want to rest during the day I couldn't because of the noise. the room was also across the hall from the breakfast area and some people were noisy in the morning, the loudest was a fire inspector talking to a hotel staff and I could hear their entire conversation in my room. the room that was assigned also had a few issues - the phone never worked even after I complained about it several times; the lights in the bathroom was flickering, it was fixed after one complaint but they replaced one of the bulbs but not the other resulting in a weird lighting; the shower water was never stable, warms up for a few minutes then drops to cold water for a few then goes back up to warm again; they also forgot to service the room on one of the days that we stayed.
Hotel right on our route. Staff efficient and pleasant. Room clean and comfortable. Kids really liked the breakfast-- particularly the make-your-own pancake machine! A/C unit cycled on and off loudly, waking me up. Didn't bother the kids though.
coffe maker broken
The hotel was very friendly and I felt secure by myself during my stay. Staff was very helpful
Biscuits were put out for breakfast and asked worker if gravy was coming out - reply was - No, it's Sunday and I'm too busy. A simple no would have sufficed without the comment.
The room was very clean and modern. The breakfast served and the location of the breakfast were great. I found the intermittent noise from the heater somewhat disturbing, but I guess that is true of all motels. You either put up with the noise or freeze. In this case, the noise seemed to drown out the television sound, which did not reach a very high volume anyway.
Nice clean and comfortable room. Internet was free but extremely slow and took forever to connect.
The hotel was very well located and had a great view of the capitol. It was only a few minutes from the Connecticut Convention Center, which was convenient for my work function. The parking lot outside felt extremely unsafe on several different occasions. A security guard of some sort posted outside would have helped with this. If I had been coming in after dark, I'd have been very unhappy with this situation. Luckily, I was coming in during the daytime still.
Room and bathroom were clean. Parking is not included in room rate. This is not clear on the hotel's listing on Kayak's site. Room and bathroom have the charm of an old dorm room. Breakfast is minimal--continental. The bargain aspects of the hotel would be ok if parking was included. With the fee for parking, the room rate is not a good value. We would have gone to another property if we knew that parking wasn't included in the room rate.
The staff was friendly and service driven. I liked everything.
Staff was amazing It looks old and warned.
The front desk attendant was wonderful. She helped us with cab information and offered us toothpaste and deodorant as we had forgotten to pack ours. Excellent location to attend an event at the XL Center. A little run down. Wallpaper peeling, dusty. However, I noticed they were in the middle of renovating the entire hotel so I assume these flaws will be gone soon.
It was very close to downtown. Just about everything. It wreaked of cigarette smoke and they said it was under renovation but the room and halls were still old school and nasty.I was afraid to put my babies on the bed. The exposed part of the king mattress was stained with who knows what. I was disgusted. Breakfast was meager.
Nothing Filthy room. It smelled, hair every where, cobwebs, toilet wouldn't flush, and the shower wouldn't drain.
Large room and bed Was old and outdated. It did look like they were attempting to update stuff so that's a good thing. My bed wasn't made properly and the sheet kept coming off.
Smell. The place appears run down.
The continental breakfast was decent. The hotel was extremely lacking!!!!! There was mildew/mold in the shower, the wallpaper was peeling in several places, the ceiling tiles in the bathroom were messed up, there were burn marks on the rug, the room smelled like smoke/musty, and the lock was broken on the door. The signs said they were updating, but I didn't see any work in progress. It was pretty gross.
Sketchy area, stained furniture
Price. It was a dump. Non smoking room smelled like cigarettes. Floor was falling apart. Cigarette holes in the sheets.
They had a great staff very friendly and helpful maybe. The hotel all in all was nasty. I got a smoking room burn holes in the sheets. Wrappers left in the room from the last users. Its wasnt worth the ---$ i paid for it i slept in my car.
Although the bathroom was clean there was mold on the ceiling there was a big hole in the cover on the bed
There was nothing I liked about this Hotel I was appalled that it was even on your website everything was broken it had mildew mold smell in the rooms and the TV did not work I just liked everything the mold smell the fact the TV wasn't working the sink faucet was broken no hot water
This guest did not leave comments about this hotel.
Front staff very nice Cigarette burns in sheets in non smoking, dirty toilet, old soap from previous stay, damp rug
Nothing Broken deadbolt lock. Non working over bed lamp. Shower curtain with holes. Bad smell in room
Floor not vaccumned. Sheet washed but stained, plumbing problems. No shampoo or conditioner. Some of the limited TV channels unviewable. Not 2 stars. Nope
Our room reeked of cigarette smoke but it was only --- a night. The staff was super friendly and our room served it's basic purpose.
Nothing Felt like I was taking my life in my hands each night I stayed there
It was very dirty, the sheets were extremely old with holes. The room had a peculiar odor. I went to a funeral and it was very late to leave and get another hotel.
It's close to downtown Hartford's attractions a broken door, a badly fixed toilet seat and holes in every bedsheet, linen and towel
It was by far the worst Super 8 I have ever stayed at. The breakfast was constantly missing cinnamon rolls and there was a constant line at the waffle machine (because the waffle machine, microwave and cereal were all crammed into the same corner). The waits for breakfast was so long, that I gave up on the second day and started walking to the McDonalds around the block. One day, I didn't even receive maid service. The bathrooms needed some paint touch up. There wasn't a place to hang my clothes. By far, the worst hotel I have stayed at in a while.
Carpet new and recently painted Very close to downtown Hartford Had to drive to restaurants Very basic breakfast
I like the ease of checking in and checking out. I had to wait until 1 pm for my room but that wasn't a big issue. The Erotic Zone club being located next to the hotel was a little shady.
Wasn't bothered by staff Everything was dirty. Some toilet amenities appeared to have been used. Remote control had to be used with a plastic bag over it because it was so dirty.
it was in a good location inside Hartford away from downtown but close enough for everything we needed to do. The price was right. The breakfast was mediocre. The in room coffee maker was not replenished every morning. There were no tissues in the room.
There was a concert going on. The Hotel was a night mare. They sold all other parking spaces for $40 that night and the concert crowd trashed the out side grounds with trash and beer bottles and even partied in the halls after midnight in large groups. The cops had to kick them out I WILL NEVER GO TO A SUPER 8 AGAIN ! Staff was slamming doors and using vacuums and power tools in the hall way outside our room from 3 am to 6 am !! !!! Horrible experience I WILL NEVER GO TO SUPER 8 AGAIN !!!!!!