Freeport Resorts

Pelican Bay Hotel is ideally located beside the Lucaya Market with many excellent restaurants and souvenir shops. The best rooms are the king suites on the fourth floor with a sea view. Hotel guests are given a pass for the water taxi to Taino Beach. The beautiful beach is a five minute walk away. We were at this hotel for two weeks. On the majority of mornings, the buffet breakfast was very good with fresh fruit salad and custom omelets and various breads, etc. However, on the days that Liz was not supervising, both the service and food were extremely limited.

Hotel clean and staff very helpful

We loved Ocean Reef. From the people to our room everything was just very nice and special. The staff was extremely attentive and warm. We loved Olive and Cindy and Shimron in the Restaurant. Great place to vacation if you love a personalized service in a homey Resort.

I have been vacationing at Ocean Reef for the last 15 years and it gets better every time. All townhouses have been remodeled, the apartment style rooms are clean and well appointed. The staff bends over backward to make you happy. The fact that Ocean Reef is family owned and operated is a huge plus as well. The onsite manager is available 24/7. The resort is well located and very safe. Pools are always clean and well maintained. For the person who said the pool was too cold for her baby in December - it IS winter and while the weather is on a par with southern Florida, it is STILL WINTER! Guess you can't please everyone.

clean, staff helpful, close to restaurants

Staff and Security were absolutely amazing. I had an excellant stay.

I was pleased by the security measures taken(security card) to safegaurd guests. The staff members, that I spoke with were pleasant and the food at the Flamingo Resteraunt was a feast. Overall I enjoyed everything at this resort and am looking forward to my next visit.