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Excellent personal service. Rear lower rooms had no view - just an enclosed yard with light from the top.
helpful staff, swift check in process. allowed to use shower facilities in fitness area even after checking out.spacious apartment unit.
The staff were nfriendly and very helpfull. Car parking was a bit tight.
The hotel staff where very friendly we had a comfortable stay at the alaska the room was cleaned each day towel's etc where replaced if needed.the hotel was only a short walk to the ski lifts
Location was good for skiing, bathrooms were very good. Parking was very expensive and very limited.
desk staff very nice extractor fans in bathroom / kitchen not working, 2 beds for 3 men in a triple room (we had to pay to upgrade) £20 cleaning deposit on kitchen, but no cleaning materials - not even a sponge, no internet in room as advertised, central heating thermostat not working - either very hot room or very cold room, the one english language channel (BBC World) had a terrible picture, only 2 bowls in a kitchen desined for up to 6 people (suite), tiny cups!
very good location, just 200 m from skilift small studio with view on wall
Close to the slopes
convenient to slopes and ski hire very difficult underground parking
The room was modern with a very nice bathroom, the location was good and staff friendly. Our room was for 4 people although sofa bed was uncomfortable and not enough crockery for 4 people and no kettle in kitchen area. Although location good for sking and restaurants,very noisey in early hours of morning and people returning to hotel.
I am very surprise, my girlfriend and I were treated as kings. everything perfect. I wish through this review, thank all the staff of the hotel. Thank you very much.
Location and very helpful and friendly staff
location closeby the pists, friendly hotel staff, large buffets for breakfast/lunch/dinner parking not on the premises but in nearby parking house
A fantastic little hotel and very good value for money
nice clean well maintained hotel Parking
Superb standard of rooms, friendly service and good food
A 4-star experience. This small and cosy hotel is a real gem. The bedroom was fantastic: very comfortable bed, everything was very clean: there was no real evidence of previous guests. Decor was modern with quality touches everywhere. I got a great night's sleep on all 4 nights I stayed, with no disturbance from the outside or other guests. I have been in many moderately priced 3 & 4-star hotels in ski resorts all over Europe and this one is head and shoulders above them all. Nothing.
We were very well accomodated, nothing seemed to be too much trouble. Rooms were very comfortable and breakfast very satisfactory. Parking could have been a problem as the Hotel is on a very busy street and in the middle of a shopping complex.
The staff was very friendly and really healpfull in our our doubts and needs. The breakfeast was really good. Excellent value for money.
Very good and comfortable hotel. The breakfast is tasty. There are boxes downstairs for ski and ski boots and no need to take all your ski staff to your room. The staff is very polite and always ready to help you! My best regads to Josep and his family! Thanks a lot for hospitality!
The hospitality and breakfast.
it was everything very good. service, food and facilities localization could be more centered
Helpfulness of staff was excellent. Parking on site. Hotel position shown on map was not accurate. We had a job to find it.
The hotel was very cute and the breakfast they put out each morning was quite large and impressive. The hotel was a bit hard to find, they should really put a sign up on the main road in the town. The beds were also as hard as rock which made sleeping a little difficult.
The staff at Hotel Meta are extremely friendly and curteous. The breakfast buffet was beautifully laid out and delicious. The hotel is spotlessly clean, modern and homely.
breakfast was nice, hotel staff is very helpful and creates a nice and friendly atmosphere. the hotel reminded us to the family pensions of Austria. sound protection between rooms, external look (which applies to many hotels in Pas de la Casa)
Very friendly, very comfortable and well maintained
Staff was very friendly, rooms were very clean.
The location, closed to the slopes, is excellent. The price is important for a 4 *
It was close to the ski slopes and the breakfast was good. Not very welcoming, no atmosphere, poor sauna and jacuzzi
Nice breakfast, spa and bathroom. No noise insulation through windows, bed a little hard. Not really up to 4 star standard.
I chose this hotel based on its close proximity to the ski lifts, restaurants and available parking. Upon arrival I wasn’t disappointed – the hotel enjoys an excellent location and the staff is friendly and helpful. Should I visit Pas de las Casa I will definitely stay at the Font D’Argent again. Happy holidays!
Hotel was great, clean, nice, good location and breakfast was awesome. One gripe is that our friends' 'single' rooms were bigger and better than our 'double' room (which had two twin beds pushed together), and we paid more than (about 20 Euros more) twice the price of a single for it.
Hotel on hard 4 stars in all options for sure! Very welcomed staff. Placed pretty close to the ski lifts and shopping centers. Saunas heaters turned off around 6 p.m. no chance to go later. Only jacuzzi was available after this time.
Friendly staff, made me very welcoming.
well-organized for skiers (e.g. separate room to dry your ski boots); closed to the ski pistes; friendly staff; there are no non-smoker rooms;smoking allowed in the lobby;
excellent location and very good buffet breakfast. good value dinners and lunches. quite a busy hotel during my stay
i liked the smooth operation and cleanliness with courteous staff and good food all day room too hot and couldnt adjust it not seen guest reviews so lower queastion not applicable
Staff were very attentive. Remembered who we were and what room we where in, and being irish what we liked to drink. Rooms and bathrooms could do with updating, but were comfortable.
fantastic ,friendly staff. Esp in the bar and resteurant.Very close to ski slopes. bedrooms very dated and in dire need of moderising. only one electric plug in the room. not adequate in this day and age.
Old but nice. Very well located To old
close to the slopes, very delicious buffet, friendly staff, a few noisy nothing
The hotel staff were very curtious and couldnt do enough for us. The food was excellent - we shall certainly go back the the Hotel Sporting
All the staff were very friendly, and went out of their way to make our stay enjoyable. They were proffessional at all times to levels above and beyond a 3 star hotel Our only criticism would be the location of the ski locker room, but after a day we got ourselves sorted out
Good food and good value for money. It was near to the ski slopes also. It was warm and clean with friendly staff. It was a bit dated and could do with a bit of work to modernise it.
Location was very central and close to ski lifts. cheap and basic room.
view from the room window of the mountains The road out side the hotel was in the middle of roadworks so was only accessable on foot, which I would have been able to tell if I had waited until I Got to Pas De Lea Casa to get a room rather than booking on line
very cmfortable and the staff were very friendly and helpful
Central location, good for a one night stay The road the hotel was in is undergoing roadworks and is closed. We had to park some distance away and carry out things to-and-from the hotel.
Central location, helpful staff, practical, spacious and clean room
the food was excellent the rooms were a good size and clean and the hotel was close to the ski slopes and the staff were frendly
fair price poor wi-fi connection
Good Hotel, Central location to all shopping and can ski in/out in Winter. Very clean and would definately stay there again
Only stayed the one night good value for money
the staff member when we arrived was very helpful and sorted a problem with our bathroom door immediately. the staff in the dining room in the morning also were very pleasant. i didn,t read any reviews about the hotel befor i booked so i can't accurately answer the question ' do you think internet reviews reflect my experience in the hotel'. so i have ticked yes to fulfill the obligation of 'yes or no'.,
30 meters to slopes, perfect dinner, professional and kind staff small rooms, uncomfortable bathroom
the staff were friendly,nice seating area in lounge bar. The selection on the buffet breakfast and evening meals was good, but needed to be hotter. The rooms could do with updating , and the lack of a safe in the room was a disappointment. Also no hair dryer supplied. The food was not kept warm enough.
The hotel was ok value for money, however the main problem was the food. It was often cold and on more than one occassion we had to send the food back as it wasnt cooked. Also there are alot of young people at the hotel which meant there was alot of noise until quite late at night. The food would have been delicious if it had been hot.
situated in middle of town and it did a great breakfast.
Very good location, 50 meters from the slopes. The staff is very nice and helpfull. The food is excellent, at diner or at breakfast, lots of very tasty and well cooked food. The diner room is big and quiet, and the lobby bar is also big and pleasant. It is not a luxury hotel, but for a snowboard week its an excelent place to stay. Only same details could be better. The room is a bit small and updated, too much hot and with a bad insonorization, so you hear all the noise from the street. The lockers are a bit small, barely enought for two snowboards.
The restrant staff were really nice, they made myself and my family feel at home. In total everyone was really nice and always willing to help.
Hotel owner Josep extremely friendly and personable. The staff was freindly and accommodating. The heater in the room was a little hard to adjust to a comfortable level for sleeping.
The owners and staff of the hotel were fantastic! They were friendly and helpfull at all times, spoke fluent English,French,Spanish and Catalan. The breakfast was simple but very nice.Right next to all the shops,restaurants and only 50m from the slopes. There are some great bars very close but couldnt hear any noise in the bedrooms!
Three lads staying for a long weekend of skiing. Hotel owner/managers were fantastic. Could not have asked for more choice at breakfast. Within spitting distance of the ski lifts. You could really not ask for more yet they gave us a free upgrade from a triple to two twin rooms. Abosolutely superb and I would recommend anyone to stay there on their visit to Pas De La Cas for a little skiing. There was nothing that I would complain about, we left a 12 euro tip for the cleaner and they returned it as they were worried we left it! Like I say cannot fault them!
From the moment we walked through the front door we felt like we were guests in a friends home
Josep and his staff gave us a unforgettable ski weekend in Pas dela Casa. I highly recommend this Hotel. Close to everything good breakfast ans the service wow!
very friendly,good location to the slopes,good breakfast
the rooms were spacious and clean and very warm.the breakfast and evening meal were buffet style and suited the whole family and the food was really good. the jacuzi was really big and lovely and warm. staff were friendly especially with the children.good value for money.prices of drinks were cheap..in the restaurant and bar.good parking. electrics in the room were abit dangerous for younger children.evening meal was a little late from 8 to 10 pm.jacuzi was closed for half the week while we were snowboarding and needed the rest. baths in the rooms are tiny!
The bar was friendly and lively. Too much to put in this box! The cleanliness was not up to standard with dirty rooms being unacceptable. We were forced to take the half board option and fed cold, unappetising food, unlabelled so we were didnt know what we were eating. Ultimately we were forced to eat out.
enjoyable skiing, cheap price (you get what you pay for!), had own transport so was able to access nearby resort and only return late in evening was like staying in a hostel, surly staff, broken electrical fittings dangerous for small children and certainly would not pass health and safety standards here.
The location is excellent, the view is amazing. the room was too hot, even with the heaters valves closed still was too hot because of the main heater pipes, smelly room, like humidity, but great location and great value for money.
The food was good in the restaurant This hotel should be omitted from your website....it is totally run down, in need of urgent updating and modernisation
Friendly staff Room was intolerably hot. TV did not work.
The staff were friendly and helpful. The accommodation is basic but spacious, warm and comfortable. The food is varied, plentiful and tasty traditional Andorran / Spanish dishes in a self-serve buffet format. The hotel also has a Jacuzzi which is excellent for post ski muscle fatigue if a little run down. The room, though acceptable, was not as clean as the last time I stayed here. In true Spanish fashion food is not served until 20H00 which is a little late after a day's skiing. The bar and recreational areas are not smoke free zones and are particularly unpleasant for non smokers which is a shame because the overall ambiance is very pleasant.
Excellent Food Not easy access to slopes for beginners - had to drive down as bus not frequent enough
Few things The hotel is so far from the pas de la casa. No transport to the hotel, only 5 times per day. The restaurant staff is not nice (Javier). Reception staff is ok.
For a 2 star hotel it was extremely functional, hot breakfast, good selection of food for dinner, beautiful views, great staff, very hot but better than being too cold, lots of hot water and great value for money. Yes it could do with a makeover but it is a 2 star hotel after all access to their WIFI connection would be good as there was only 1 internet station and we could not use our laptops. The jacuzzi is more of a hot bath. I would prefer to know up front what the use of leisure facilities is going to cost The ski run from here is a red run which people need to know
good value and location
Friendly and helpfull staff. Over heated.
Very central location, staff very friendly.
Its proximity to the frontier, but at the same time all the shops, restaurants,& facilities.
value for money and close to the slopes the shower was small
the area. the people.
The Cooked Breakfast was pretty good with fried eggs and sausgages and a toaster too. There was a good variety of juices and cold options too like cheese and processed meats. The rooms were small the shower/toilet was tiny and the shower curtain pointless. Smoking was allowed in public places. The Bar was expensive compared to Encamp.
front of desk staff happy, changed our room quickly as there were some problems with original, let us check in early, generally friendly people, no major complaints, easy access to the pistes and shops, one of the better hotels in pas de la casa, will stay again as pretty much the rest of the hotels in pas are pretty awful and this is one of the better ones. huge staircase to reception, rooms were old and tired, tiled floor, food was basic, beds hard and uncomfortable, we had a quadruple room and were expected to make up additional beds ourselves, not what i would expect from a 4 star hotel, smoking in rooms and hotel although normal for andorra, wifi did not work well in room at all. Parking issues outside but then its a town centre hotel.
Excellent value for money. Clean and comfortable. Reception staff very helpful. Accommodation excellent with both cable and WiFi internet connection. Good buffet breakfast. Restaurants close by for eating out.
good breakfast (including hot choice), good heating in rooms (with thermostat) excellent value for money, right in the centre very difficult to parkoutside free, (although can pay extra for parking) town is just full of alcohol shops and perfume shops! (low duty)
I stayed there some years before and I liked that the standard was still at the same level Animals allowed in rooms.There was a dog in the next room barking at 8:30 AM
I've already been there before, so didn't decide for a long time.
The location above all No
Proximity to slopes the dinner buffet was awful - we ate out most nights
I liked the location - it's really close to the ski lifts - the staff and the breakfast. And I loved having free internet in the lobby. Although they had internet conection in the rooms, it was cable (not wireless) and we should have our own cables! Of course we didn't, and we had to go down to the lobby everytime we wanted to conect. Also, the elevators took for ever to arrive and one of them didnt go to the reception (!) Finaly, too much smoke in the cafe...
The location, very near the slopes. Lack of parking space. However, there is a big (paid) parking nearby.
Unbeatable location, great food, helpful staff.
Easy access to ski slopes. No view from small bedroom window and no a/c if staying in the summer.
Good bar and lounge area.Clkose to ski slopes. Buffet, generally ok, not really a big fan of buffets, occasionally some food cold, ie chips.
The man working in the breakfast room in the morning was really friendly and forthcoming. The rooms were OK. The personnel behind the reception seemed almost grumpy and definitely overcharged. Almost all guests in the hotel were British and not the most polite kind of them. The Himalaya seems to mainly host people from low low low cost package trips from the UK
Great location, helpful staff, good variety of plentiful food. Excellent Value.
Food was ok until my wife had food poisioning - could have only been from the hotel (we only ate there) and probably the breakfast omlette. Pool, Jacuzzi and sauna were relaxing. Triple room was small. No desk - no kettle/Shower head didn't fic to the wall and hairdryer broke. Don't count on the parking!
nice employees and large & bright rooms. upgrade to extra large room for few eur possible when available. rooms were very clean and comfortable pool and sauna in the basement. access from rooms not comfortable.
location and facilities initial room allocation was poor (not what we'd booked) and we had to move rooms which was a hassle. hotel explanation was ok but could have been dealt with at check-in.
breakfast/dinner buffets no towels or bed sheets provided in room.
Confortable andquiet, even with a full house.excellent variety of services offered for skying: rental, and free locker and guided tours. Very good buffet meals. Bar is an all-smoking area.