The fact that we left... Clean the rooms propperly. Do not rent out rooms that are totally worn down... Cigarette burns on the diry carpets and tea-cups with remains from the previous guests pluss a smelly shower curtain with black stains is not nice. The mini-bar was also turned off. If 75% of the hotel has been refurbished, you should not rent out the latter 25 %....
Vennlig betjening, stort, godt rom, bra renhold. Fine parkeringsforhold. Mange bra butikker og spisesteder i butikksenteret ved siden av. Syns det er for mye å betale 15 E for å ha hund på rommet og 17 E p.p for frokost. Beliggenheten langt utenfor sentrum var en skuffelse.
Stille omgivelser. Privat parkering. Frokosten. Ikke wlan.
Bar closed too early - we arived at 10:45pm and it was already closed
The breakfast was very good and the desk staff was excellent
nothing accept for sleeping - breakfast was ok they were not rude but unhelpful and it was a bit old shabby it didn't feel as though it had been thoughly cleaned for a while but it was tidy and neat
Needs upgrading to withstand their status.
Location is good. The room was very nice, but a litle oldfashioned. You have to ask for the parking lot key every time you need to park your car. And the entrance for the parking is in an other street, behind the hotel.
The room was very clean and quiet and we enjoyed a very nice continental breakfast served in the room - with no additional charge - Difficulty to open and/or close the windows and shutters
Courteous and helpful staff The shower had very poor water pressure and the surface of the bath was extremely slippery and dangerous
Very convenient very clean
Good location, very close to the train station and to the city centre. Quiet room. Internet works well. We were two people but several days staff only left one bath towel!
very friendly staff & just a stone throw away from the city centre the room was clean but old, a renovation would be nice. the parking is quite narrow.
the restaurant poor satellite TV
This is a lovely hotel in a lovely city. The hotel is in a great position for shopping and for seeing the sights of Dijon. I would highly recommend this hotel.
A great, clean, comfortable and central hotel and with free garage parking! Restaurant is well worth a try, also. Will stay again for sure!
Luxurious room, friendly and helpful reception staff, good location Bar staff mostly absent and were not attentive
Excellent location, friendly staff, the room is great (roomy, clean, nice lcd tv), esp. the beds, which are extremely comfortable (what they call "mybed"). Even though the price is not too cheap, we still find it's great value for the money.
Nice location, close to city centre.
Know what to expect, expect Sofitels to be excellent! Usually have great resturants - Dijon's had an excellent one. The staff were very helpful..
The staff were very accomodating and the location was great The lifts!!
Very convenient location to the old city, close to good restaurants, very friendly and knowledgeable staff .
Location is excellent, kitchenette is convenient for travel with young children, good and helpful staff. Parking is public, so need to walk from parking to hotel that may be inconvenient if you have luggage.
Excellent location, adequate cuisinette so that you can have your breakfast in your room, spacious rooms This time the staff was not able to help me with ordering a pizza...
We loved this little place! It's situated in the heart of the historical area and has a view of historical alleys. It has a kitchenette and we were able to make some home cooked meals. The room was roomy, comfortable and very pleasant! Nothing to complain about!
Great central location, friendly helpful staff, clean & tidy, value for money, good facilities - jug, microwave, etc. Room smelt of smoke.
The very comfortable large rooms with kitchen facilties, great location, very helpful staff. There was a problem one night with loud noises from the plumbing which we realized is a problem with certain rooms. We were very helpfully assiged a different room for that night.
The location ... The room stunk of cigarrette smoke. It was stale and had permeated everything. We left the window open all the time and the air conditioning but the smell was so strong that it never disappeared. It was a disgusting room. The beds are fold away, sofa style. The toilet was like one that is found on trains and areoplanes. The bathroom smelt mouldy. It was a disgusting hotel and I would not recommend it to anyone,. We moved onto the Ibis which cost us less and offered outstanding value. It was immaculate.
Centrally located. Large rooms. Flexible about requests. The Air conditioning did not work properly in one of the two rooms I booked.
Central, large room, well priced Dated bedding/beds, carpet, due for tlc
Great location right in the heart of town. Small but nice rooms with big windows and views. First room was not clean and had drapes ripped off the wall. Was quickly given a second room but card key system for electricity wasn't explained so I didn't have power the first night. Great potential for this place but not very user friendly.
Great location in the heart of Dijon. not a great view, but nice rooftops.
The hotel is clean and the staff is kind A bit far from the city center more expensive compared to other hotels of the same level where we have been in France
Excellent Restaurant Rooms were dull and in need of updating.
More or less central, City-Ticket included, staff very friendly and helpful, room not too small, gratis parking. Interior fairly outdated and needs some renovation. Breakfast is not usual quality you will find in Mercure. Would only recommend if not charged full price. Otherwise you find reasonable and comparable room for less.
My partner and I are vegetarians and while in France we found it very difficult to find any food that did not involve meat. However, the restaurant manager at this hotel was very sympathetic and arranged for a meal to me made that was not on the menu. Fantastic! The only complaint I have is that the room smelt slightly of damp.
The location and the friendliness of staff
Good location, lovely room and wonderful staff None
Very modern, clean rooms. 10-15 minute walk to the historic centre.
The restaurant There was no indoor pool as stated on booking.com and was the whole reason for us booking this particular hotel - so we were extremely disappointed.
Swimming pool was just the thing needed after warm trip Restaurant very costly
Location to the Train Station. The furniture in the room had been updated but shame the walls were not painted, they looked cracked and dirty , plus mould on the shower door. Also the walls are so thin I could hear the person in the next room thinking!
Very close to the city center. The hotel has no parking but the have and agreement and you can park 24h for 6.5 EUR.
Large room; comfortable; staff very helpful Street noise
This is a good hotel very close to the main train station - less than a 1 block walk. Also convenient to stroll to the historic downtown. The tram that circles the city stops right in front. Marvelously helpful clerk at the front desk. The breakfast is the bare minimum that one might expect.
Big room, friendly receptionist. Leaky shower, shabby breakfast room, broken coffee/tea machine at breakfast.
Comfortable room, good facilities The only drawback: the parking of hte hotel is in a different place.
Close to rail station and city centre. Hotel was excelent for the price. Nothing specific.
Very clean. Decent pool. Strong WiFi in lobby. Reception switched us to a room that received the WiFi signal. Across the street from the gare train station. Walkable to sights in Dijon. Most rooms don't receive WiFi signal. Rooms are very small. We stayed July 2010 and there was loud road construction just outside.
The location - this hotel was two minutes walk from the bus/railway station (which was convenient) and five minutes walk into the town centre. Shops and restaurants nearby. I requested on the booking form "A room with a view (if possible)" but was given a room with partially opening frosted windows. The room was gloomy and smelt of cigarette smoke. The 'view' was of the fire escape of the adjacent unoccupied building. I asked at the reception to change rooms, which they did. The second room was bright and airy, with double opening windows, small balcony and a good view. The breakfast was expensive for a cold buffet. €8.50
We apreciated the kindness of the staff and the cleanliness of our room. The only thing that we dind´t like is that the hotel is not so close to city center as we´ve imagined. It´s about a 10 min. walk.
The town was alive with a music festival, when usually Sunday nights are very quiet. Also friendly and helpful staff. Turning the power switch on, that just looks like another light switch was not obvious.
Hotel was spotless and staff were extremely friendly and helpful. Restaurant was not cheap but prix fixe was very good value for money. Well situated for old Dijon and very pleasant courtyard garden. Very quiet. Only previous point about needing better map or directions from station.
Located very close to the old centre of Dijon where sightseeing opportunities are best. Restaurants were in abundance.
The room was quiet, clean and comfortable. We arrived around 21:00 and was looking forward to eating in the restaurant but it had closed minutes before.
We found the hotel ideal for exploring Dijon, the location being on the free bus route is a bonus. breakfast was adequate but could be improved by using a local boulangerie.
Excellent room, good location and parking.
Free easy parking; cheerful breakfast staff. Small room (called Superior); outdated bathroom; stained lavatory
The hotel was very nice and very comfortable with very helpful staff. The breakfast was very good.
Good central location, but in one way system. Attractive central courtyard. Room much smaller than expected, overlooking busy street; took upgraded room overlooking courtyard. Dinner: food over complicated and not wonderful.
Location and parking The room was far from what I anticipated a 'superior' room to be. It was cramped and dated with a small double bed. Glad I was staying for only one night.
Hotel location was very central and ideal for our stay for a family wedding, within walking distance of train station, catheral and shopping area Rooms very basic and bathroom is tiny. Double rooms were actually twins
Loacation excellent for local amenities
Beds v comfy . Clean and modern inside . v well placed Would've liked a kettle for a tea and coffee like you get at the campanile
The hotel is ideally situated for exploring the centre of Dijon. Underground parking available right next door. Really good value for money.
we had a hire car and parking was close and train station also close to retrurn car no tea/coffee making. no frig, hand held showerhead without curtin water goes everywhere
Staff very helpful. Disappointed that the bar closed early Saturday evening and didn't open at all on Sunday.Charged 9 euros per head more than quoted.
Superb location of the hotel in central Dijon: everything is within easy walking distance. The room was smaller than in many Ibis hotels, the bed just adequate, and the bathroom facilities needed a revamp.
Free WiFi. Easy to get to from the motorway if you are driving. Five minutes drive to Dijon town centre. Very helpful staff. The maid came in a bit too early and woke us up on the first morning! The bathroom is basic and small but does its job
Convenient location near to motorway. Ability to check in up till 23.00. Good level of service. Plentiful breakfast buffet.
Clean room, comfortable bed, good shower. Breakfast adequate but i.e. no boiled or fried eggs. Perfect for a night's stay on your journey. Not as close to the highway as they make it seem. Pay good attention to the roadsigns and roadnumbers.
easy to find and pleasant staff room very cramped with extra bed.
Staff very pleasent and very helpful. room was warm, welcoming as was the large and very comfortable double bed. No
Nice hotel, great location
Hotel staff was friendly and helpful. It was also very nice to have opportunity to prepare a hot tea at room. I tried to watch TV in the evening but it shew some text in French only.
The food in the restaurant was of an excellent standard. The hotel looked like a prison
Clean, modern, quiet Nothing
It was clean and convenient for the main motorway as well as being close to the town by taxi We went for breakfast in the morning which started at 7 am but at 7.45 they had no more eggs and when we asked if they could do more they simply said no! As we do not eat meat we didn't have much of a choice
The hotel was clean, in a good position to visit the city and has an interesting look if you want somethin rustic and quirky. It was about a 15 minutes walk to the town center. The staff was ok, some could speak italian too. There is free parking in front of the hotel if you want to leave the car outside otherwise you could book parking in the internal yard but there is a fee for that. Overall it isn't a bad place to stay in if you don't mind small spaces and you are happy just with the basic services. The room size. It was very small, you could barely move around. The bathroom is tiny, you have to leave the door open if you use the sink because there is no space watsoever. We also think they made a mistake with our room and gave us a standard one rather than the privilege one. The air conditioning wasn't wworking properly and if you leave the window opened you might spend a noisy night.
good location for travelling through Dijon, easy to find
Lovely hotel with French charm. Quiet and relaxed. Very secure parking. Good location in huge square with park and fountain.
Exactly what we anticipated from the web site - clean, atmospheric, friendly, helpful staff, good location. No complaints - good value for money
Nice staff, excelente location,, charming and spotless
The decor in the shared spaces and the backyard bar-b-que gave the hotel a feeling of comfort. The kitchen was well equipped and there was a great boulangerie 2 doors up. The initial difficulty of getting in and out of the building as there is no one on reception between 12 and 2pm and access is only through access code. A few more instructions about access when booking would have been helpful.