The location is amazing! The hotel is beautiful. The staff is too slow to respond.
Casino Drink/Wine is extremely expensive
perfect location, friendly staff
Service and the food!
The room was of a nice size, the facilities very good, and the hotel location is excellent. We intend to return there later in the year, but spend more time. When we booked we wanted half board, but we could not book this on line. they should offer it for weekend breaks or make it inclusive for a given period.
relaxing fact that the reception did not tell us about two nights of filming and that we should have been told when booking not on arrival bit underhanded. by the hotel if we had known probably would have gone a week later.
Old school luxuryvibe on Saterday evening. Bathroom was not in line with the rest.
relaxing in room price of food.drink
I love the ambience of the place and the garden and bar were such relaxing places to have a drink. The little plates of canapes were delicious and the miniature cakes served with a cup of tea, to die for! It is a beautiful hotel in a fantastic location. The price of breakfast is a little high considering it is the same for continental or cooked. I think there could and should be a price differential. I couldn't book room with breakfast, it was room only on offer (not just your site). Swimming pool could do with a refurbishment.
Great location and reception upon arrival, nice and spacious room & bathroom, good food A bit pricey
An all-around great place to stay when in Deauville!
The atmosphere of the bigginings of the 20th century Everything was perfect
very nice beautiful hotel
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
everything was perfect, service, restaurants nothing found
The view, and the excellent meal we had at you top micelin resturant. No
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
location is really good, calm place, park. Good swimming pool
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The shuttle service into Deauville The car park
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
The polite staff, the quality of breakfast and ease of parking
Clean and basic, decent for the price
Delightful town/village and the setting of the hotel was excellent. No
Locality to town very good, setting was excellent.
The location of the hotel was interesting, being near the racecourses, and was peaceful, but still very convenient for Deauville's attractions. No
I was very unhappy as we arrived to find that our 3 single beds that I had booked and even confirmed on the telephone with the hotel when I phoned to check about our late arrival was in fact 2 single beds. This meant that we all slept fairly badly squashed in to 2 beds. The hotel reception in the morning did not seem that surprised and initially offered us a "free" continental breakfast (free anyway for our son), but in the end did drop the room price to their rack rent for a double- more than we would have paid with bookings.com I think. I was very unhappy as we only booked this hotel because of the 3 beds.l
Reasonably close location to the magnificent shores of Normandy
Service good. Reception friendly and helpful. Hairdryer did not work
room very small and walls thin heard everything next door!
closeness to center of town
The staff were attentive and conversant in english which helped with my rusty french. The hotel was very clean and their duplex room catered very well for my family with three small children. There is insufficient parking but at least ample a short walking distance. Arriving after six on Sunday we did not need to pay anything until the following morning.
The location of the Hotel is ideal for our visit. the staff where very helpful this was the comments of all 10 of us who stayed No
The hotel staff was great and very helpful the property was clean and updated. The breakfast which was incl. in the room rate was very nice as well! The hotel was located in a nice area and close to restaurants and stores. Our purpose for the visit was to enjoy a nice city but to be able to go and drive to the Normandy beaches, approx 1 1/2 hour drive. I think overall for the money... it was a great choise!
Friendly staff, nice, clean, quiet room. Next to Saturday market and near good retaurants.
Good location, nice decor ,relaxing ambience Building work opposite the room, but, thats no-ones fault and I'm sure it will be over soon
The location of the hotel
It was close to the Yacht harbour & the shops & Market.
Great location. Size of room was very good as well as being very clean. Very nice hotel, with good rates.
I enjoyed the design of the room, the linnen, the general level of the hotel. The decor was really nice indeed and I had a great garden view. I did not like the lack of wifi internet in the rooms and even in the lobby. Before coming to Deauville I thought that free wireless internet is a must, at least in four-star hotels in Europe
Convenient parking for guests, beautiful comfortable rooms a cut above some other hotels we stayed in this summer!
Recently refurbished, modern style with usual amenities.Good location for Deauville Centre Room was small. No restaurant (except breakfast which was expensive)
underground parking good, charge for parking - and breakfast quite high compared to other hotels we stayed in
room design and locations room was far too small - toilet and bathroom were seperate... also extra charge for breakfast. we didn't have it, but if it was included in the rate (even EUR10 extra) we probably would have paid it...
Excellent, the Hotel is brandnew and has W-LAN internet access at no extra charge. Parking in the garage costs 13€ per day. The elevator was out of order.
Central location and great service Price is high, the room was reasonably clean (and it was being cleaned daily, so I am very happy with the service), but the hotel is already starting to look a bit run down (e.g. stained corridor carpets)- strange for an establishment which is so new. Also, the garage is not fit for a normal sized car.
Location Air Con did not work. Very hard bed. No screen around the shower, bathroom floor very wet.
*New, clean rooms *excellent front desk staff, knew customers by name, always greeted kindly, very well presented, etc. *24 hour front desk service Location wasn't great *Breakfast staff were not nice at all *Key check procedures left me nervous about the security of my room *Rooms were a little small, but well equiped *Showers were bad, hose was too short and stopped water flow
The location is excellent, in the center of Deauville, close to the Hippodrome. The beds are very comfortable. There is a separate bath room and toilet. I did not understand the television. The room was situated on the road side and was quite noisy.
The hotel is well located (close enough to the beach and casino, practically next door to a supermarket, and not far from the train station), the staff was very professional, helpful and accommodating, the room was very clean and well appointed, accurate to its 3 star rating. It was also perfectly quiet in the hotel: I don't remember hearing a single noise the whole time we were there, and although our room faced the street, noise from the street was not a problem. Overall I feel that the "rapport qualite/prix" was correct. No major complaints, I was overall satisfied with everything. I could only name quibbles, but they are things that would potentially have been fixed by the hotel staff, I just didn't care enough to ask: we could have used more towels; the heated towel rack is a nice feature but didn't appear to work; the bed was comfortable but not impressively so....little things. Also, we couldn't find ice, but I'm almost convinced that ice just doesn't exist in France, so again not a major problem. Again, the quality of the hotel was appropriate to its rating and to the price relative to other accommodations in town.
There are no common rooms so in case of bad weather there is nothing to do at the hotel.
beautiful building.room nicely furnished. some may not have liked the sound of the horses in the early morning being taken to the beach for exercise but we did. didn't try the breakfast so cant comment
Not much The fact that it called itself A Hotel Restaurant yet had closed it's restaurant for anything other than breakfast months ago
Lift facility a great asset. spar bath, nice room and balcony. Staff courteous, enjoyed our Calvados in the small & comfortable lounge. Also it was very quiet and we enjoyed a good night's rest. No
Down town location, very friendly staff, noiseless, nice garden Room comfort,
nice location in the center, very helpful staff, lovely room and wonderful varied breakfast buffet. the hotel is a bit noisy in the morning with the dining room for beakfast
Staff were very friendly and helpful. We visited with a baby and they made sure that our room was right next to the lift for easy access. Garden and pool are a real suntrap!
Lovely room, very clean, air conditioning was great as very hot and were able to sit on our balcony and watch the world go by.
Most interesting and attractive building. The staff were particularly friendly and helpful. The room was a delight - clean and well appointed no
Given a room in an older wing. Very basic. Nice bells.
Location; outlook; pool area; parking Absent minded staff in restaurant - needed reminding about orders and drinks
The food both in the evening and the morning was excellent and the check in was rapid and painless. The upstairs double room was far too tight for comfort and the bath room had obvioiusly been dropped in as a completed module and is now quite shabby. The second room on the ground floor was excellent
The friendly staff. Convenient location.
We liked the situation of the hotel. It was near Deauville, and a tiny village of St. Arnault, which was in walking distance, The surrounding countryside was beautiful. The entrance foyer, and corridor to lift could be improved.
The staff was pleasant, especially the front desk. location fairly good. However rooms could have been better prepared.
Good Car Parking, Quiet part of town & no road disturbance. Good continental Breakfast, Restaurant is good - espicially as a fallback measure (menu abit limiting). English isn`t bad, don't expect a full on conversation! Nithing bad
Location, breakfat, Food in general was excellent Had requested non smoking but got a smelly smokers room, so chaned to different room.
The staff are always friendly and helpful. It has a pleasant location by the river with easy walking Unfortunately the price is now around 80 euros which with dinner and breakfast makes it quite a pricey hotel for what you get
Quiet location. Conveniently located near to Deauville. Some fittings showing signs of wear. No hair drier in bedrooms. No shower for sauna!
Very friendly and helpful "Patron"
The lack of intrusiveness and friendliness of the hotel staff. Not enough parking spaces (5) for all the guests. And also small parking bays that would only realistically fit a small car.
Pleasant room with small en suite and a shower that worked well. Convenient location close to city centre with off road parking.
The family that run the hotel are very nice & friendly, they do there best to make you feel welcome. Well were to start the breakfasts are simply poor, as is the fact that there is no bar or really place to relax in the hotel. Furthermore if anyone is booking this hotel do not book the basic room because despite the fact that one sees the hotel on the web site, if one books a basic room, one is put in a back builng which resembles something out of the worst of 1950s hoilday camps. This is what happened to us, on arrived we had to upgade to obtain a room in the hotel. One final point is if you are going to stay at this hotel do not have breakfast there for much less then they charge there are many local cafes which serve a farbetter meal.
Amiable and helpful owners; privacy, quiet, service.
the staff are friendly and courteous not really - ours was a short 3 day holiday and we enjoyed it
Lovely staff, clean everywhere and great location short walk to eveything
too small room
we where not aware that it would take so long to the airport and were afraid to do the trip in the morning so we left after the first day and were charged for both days which i thought unfair. i think an additional charge for a late departure would have been more just. it is always easier to plan your trip the second time as we were u8naware of the distance thankyou the bathroom was too small for the toilet you could not sit properly very very uncomfortable
This little hotel was just too cute and charming! Wonderful welcome and lovely garden. A little bit pricey but worth it in the end...
Pleasant clean room in the heart of Deauville; convenient for racecourse, shops, restaurants and beach, with parking available. Breakfast charges are too high - so we didn't partake.
the hotel was conveniently placed for the town and had the benefit of having its own private car park. the room was clean and comfortable & the air conditioning was a bonus the hotel promotes itself as "chic & contemporary" sadly it does not quite work and has a slightly awkward cold feel with the room we were in lacking any character .... even contemporary. I also feel the lack of a shower in any of the rooms doesn't sit well with the modern "contemporary" image the hotel seeks.
The hotel is really very French in decor, the staff are helpful and everywhere was very clean. The standard of housekeeping was excellent. The a/c in both the rooms where we stayed was very noisy, in very hot weather this would be a great disadvantage.
The hotel and location were perfect for our needs. The staff was very helpful. My only comment would be the price of breakfast -- I think that it was very expensive for a light continental breakfast.
Beautiful modern design bedrooms, stylish common rooms. Excellent free wifi, good tv. Separate wc. Of street parking for 8 euros/day (although not really necessary in off season). Booking.com price better value (although rooms are expensive noting the flaws). The lack of a showers in all rooms is unacceptable for a top quality hotel. No inner lock on room. No 'do not disturb' signs. No safe. No waste bin in bedroom. Your reviews warned that the basic breakfast for 14 euros is over-priced, so we did not take it. I chose a room a the rear,as your reviews warned me correctly that rooms at the front would be noisy.
I thought the staff were very friendly and they went out of their way to be helpful. Also the location was good - only 5 minutes from the town centre. There was a decent-sized bathroom and bedroom. No.
Great location, right near the centre of the town and near a supermarket top be able to make your own lunches if you desire. Perhaps not all rooms have this but you cant stand up under the shower
Quite basic big and comfortable room . Friendly staff.
Elderly or infirm guests might find the stairs to the first and second floor bedrooms a little narrow and steep
Hosts were very friendly and helpful. Good, clean accommodations near heart of city. none
The proprietors were particularly welcoming and very helpful offering before we asked such as a map ofthe town and explaining where different attractionswere situated There was advertised a bar but although I believe you could order a drink there was no bar. The proprietors were perfectly happy tro ffer us the free use of their fridge and glasses to chill our wine s e had a young child and were restricte as to the times we could remain outside the hotel. The facility was appreciated
The proprietor and staff were very attentive and helpful, breakfast was excellent Felt the price was too high, we had stayed the previous evening in a similar hotel situated in the centre of Rouen for e20 less and breakfast was the same but only e6.50
The owners were lovely people: Very helpful with restaurant recommendations and making reservations for us as well as suggestions for daytrips;etc: No fan in the room; it got quite hot at night and the rooms were a little noisy with street traffic and the seagulls in the early morning hours!
Central position, clean and comfortable. Very friendly, helpful reception. Good value. A bit noisy from the through road.
The location of the hotel was very central, but the facilites were nice and clean. The receptionist was very helpful. It was great for a stay with my children and I would happily stay there again. We had no problem with parking as other reviewers stated, but we were there in October. Filling out an inventory was a pain. This is really a vacation rental so you will need to provide dish soap, soap in bathrooms, garbage bags, etc. Be aware that check in is at the hotel across the street! I only knew this from other reviews.
good but arrival/booking in not adequately explained towels should be changed dailly
Everything was fine, except internet. With your own lap top you should pay 12euros for 2 hours. And also one room was without a window, it' really weird. Personal sholud speak english, at least elementary level.
The room(s) were functional, the cooking facilities excellent and the beds very comfortable. Everywhere was clean and tidy with good storage space for clothes and luggage. Finding the reception was very difficult (eventually accomplished with the help of a resident) and parking was non existent. There was no soap in the rooms and the inventory was hopelessly translated. It was impossible to set up the sofa bed and the main bedroom was very claustrophobic and airless ( there were no windows). I would seriously question the claim to be 100 metres from the beach!!
The area. Needed better directions to the reception, rather than to the rooms. Very confusing at start.
The location is superb, good for restaurants, shopping , casino and the beach also it is very organised and easy to understand, this is thanks to the excellent staff on the reception at the hotel across the road. One thing I would suggest is that people are told that they have to check-in at the hotel reception across the road first, that caused some confusion. Not really, excellent for the price.
There was no russian TV
Very central The beds! The pull out bed was broken and not replaced.