Wonderful views from mountain view rooms. Superb fitness facilities, excellent staff. It was v hot in Cortina when we stayed with all 3 days (30-35 degrees C). The hotel has no aircon which would have made it perfect in the heat - but I guess its unusual to have these sort of tempertatures 1200m up in the Dolomites.
fabulous luxurious hotel. staff were very helpful and friendly.nice pool and spa but pool a bit cold. location on top of a steep hill but shuttle service rectified this
This hotel was a fabulous buy for the money. The hotel was located in a very scenic part of Cortina. A full buffet breakfast was included with the rate. The staff was extremely helpful and spoke English. The pool area and hot tub were well maintained and very scenic also. I would definitely stay here again. It may have cost a little more but it was well worth it. None
the facilities and staff were great. very expensive to eat and drink in the hotel.
Beautiful spot, nice attentive staff ,good food , all good probably even more fun in the winter, nice. just the price, we had too pay extra for a suite with a view, a suite room should always have a view, so important to check this as your booking only says suite room but the hotel mailed me back and said 70 euros more for the room with a view which I paid and we got the view ,but it annoyed me !!!!
Good service but you depend on the shuttle and the ski storage is only at the hotel, not by the slopes.
Service of concierge excellent το spa δεν παρεχει relaxation στο pool area λογω τησ υπαρξησ παιδιων.
The staff was exceptionally friendly and helpful. They went out of their way to accommodate us and to make us feel at home. The hotel is very clean and the views are from the rooms are extraordinary. We will stay here every time we go to Cortina. Everything was perfect. We enjoyed it immensely.
Central location, good size rooms, clean. bit big and inpersonal
the hotel is overall an excellent choice, centrally located in downtown cortina and steps away from the ski lifts. ideal for families with small kids, although the playing room advertised was not available for use. a bit expensive, but well worth the price as you won't have any bad surprises. the staff is very pleasant. they have hotel parking but a bit overpriced. book panoramic view rooms.
I very appreciate the quality of breakfests and menu in the hotel the location close to the bus station and the main road caused noisy nights early in the morning.
Location is excellent, room facilities and cleanliness were very good Breakfast buffet did not match the rest of the hotel standards
Food, staff can't speak english
room was clean very bad service. Staff couldn't explain parking system, city and walking information and lack of responsibility.
Location (central, close to the main bus station, the Faloria lift), comfort of the rooms. The 14 euro room service charge for a 10 euro meal. The staff is rather uptight and doesn't give you any information unless you ask for it (ski maps, ski rental, ski deposit, weather forecast, snow forecast, ski guides etc, etc). There was no Internet either.
warm welcome, exellent staf. Great location 2 min walking to Faloria ski cable car. and 1 min walking to shop district. Parking fee a bit much.
The position. The TV is in the other room than the bed.
Veldig servicevenlig personell. Halvparten av de ansatte snakket bra engelsk noe som ikke er selvsagt i nord italia. I spa anlegget snakket de derimot dårlig engelsk, noe som gjorde at den dyre massasjen ikke ble som ønsket. I det store og det hele; veldig fornøyd med oppholdet.
We enjoyed staying at your hotel . Everyone was so wonderful. The man at the desk even moved us to a wonderful room with a gorgeous view. I will stay there again and tell friends and family about it! Thanks!
Good food (breakfast and dinner). Pleasant helpful staff (front desk and wait staff). Very central location to town. Good value for money, especially if you get dinner included in the rate.
Beautiful setting in the center of this town, we had a room with a balconey with a view of the church tower and the mountains beyond. The front desk staff was very helpful with directions. We learned that room with half board meant breakfast and a gourmet dinner. Very attentive dining room staff as well.
The staff was excellent and their service is very good as well. The half board dinner was exquisite... very tasty and luxurious. We enjoyed our stay very much and would recommend it. We will surely come back.
Great location, comfortable rooms, friendly staff, nice breakfast.
location rooms were very dark and very small
Location excellent , right in town centre. Manager/owner very helpful and knows area well. Breakfast fine but found it odd that you pay €1 extra for a boiled egg. Add ons like the boiled egg , €10 charge for internet access and extra charges for tv programs other than those in italian.
Location-centre of town,near to shops and restaurants.On site carpark.Staff helpful and friendly.Good breakfast. Room a little small.Very old TV
Good location the center of village. Opposite restaurant and discoteque with lots of noise in middle of night.
I'd like stay there once again
The restuarant dinner deal offered at €25.00 was quite good. The room was spacious and comfortable except for the bathroom which lacked a bath. The hotel web site description and the booking.com description needs to be read carefully as I thought I was staying right in the centre of town but it is actaully a 20 minute walk to town on a very busy road. The hotel is certainly not a 4 star standard so the rate per day was very high in relation to the quality overall. The hotel manager or perhaps owner lavishly entertained what appeared to be his own family and friends throughout our stay and did not once ask if we were enjoying our stay. If asked I would have noted that the state of the car park and the organisation of parking was simply unnacceptable. On departure the receptionist almost admitted that the hotel was not up to scratch.
The staff were very helpful and attentive and provided an excellent service It is slightly further from the town centre than I appreciated from the information provided and you must factor in local travel arrangements if you plan to stay for more than a few days. parking at the Hotel is free and secure. We were skiing for a long weekend break and as we had a hre car it worked well for getting into town and transport to he various ski lift stations
Very kind, attentive service both at the front desk and in the restaurant. The dinner was also excellent, breakfast was good, too. Rooms are spacious, not very up-to-date, but comfortable, clean. WIFI is available in the lobby only, should be available in the rooms, too.
Really friendly, helpful staff. Large clean room. Is too far to walk into town in winter months but we had a car so this not a problem. A ski bus stops outside hotel but not sure what times this runs.
everything breakfast should start from 7 o'clock
nice but noisy location. lack of local charm and personality. poor restaurant and menu
It saved 5km of uphill cycling in the morning Poor service. Very expensive comsidering location, service & breakfast.
beautiful location, ski in and ski out, ski rental shop in the basement very convenient some of the rooms have poor sound proofing
The setting of the hotel is very nice and well situated for a few days tough cycling in the Dolomites. The staff were friendly and helpful
the location was ideal and the views were spectacular, breakfast was good and the staff helpful
the view is amazing. its just 5 minutes out of cortina. its peaceful and quite.
The atmosphere of the hotel has some Italian flair; hence even if details are not perfect you just accept it with a smile. And the location is simply stunning.
Was a really nice place, good for skiing. The room was clean and big enough. The food in the ristorante was really good...
It is a charming older building. The setting in the Dolomites is breathtaking. Out a ways from the bustle of Cortina. The desk clerk was a grump. He often treated me like an annoyance. The rest of the staff I liked. Bartender, food servers, etc. Hotel seemed well run.
Excellent location for skiing The shower had 4 tiny streams of cold water coming out of shower head - check out the shower before staying in room so you can change before unpacking
A well run and clean hotel with delightful terrace area for enjoying a wide ranging breakfast buffet.
Everything - a very good family hotel No
great breakfast, helpful staff
Great family atmosphere with friendly and professionell staff. Room was big and confortable. Food was exellent with good variety.
Clean, comfortable. Free carparking, pleasant walk on traffic free path at rear of hotel into town. Good dinner in the Restaurant with nice waitress staff My wife was disappointed that our room did not match the standard of our previous fondly remebered stay a few years ago. That room being west facing and having fully wood panelled walls.
The staff were very warm, helpful, courteous. The hotel rooms though small were very comfortable. The lounge is excellent.
On the whole, very friendly staff and a beautiful room. Excellent bar and service!! Restaurant menu extremely limited for vegetarians. If going out of season as we did everything in town is closed so treat as a stop-over rather than a holiday. Our room was quite noisy as overlooked the road but there were rooms over the garden at the back which I'm sure would be better.
The balcony had an amazing view!! Great location!! Hotel staff were helpful.
Sauna was not operating.
Staffs are frendly and good but building is a litte bit old and sanitory layout is not good. It was noisy because of woody door and old.
A hotel with a great staff! Even given that the reservation has been done wrong by us, and we arrived at the hotel a day later than was booked, the staff was extremely helpful and resolved the problem without additional cost. All recommendations received from staff was excellent. A special mention to a private underground parking very secure, with a height which allows access up to a height of 2.1 meters. Furniture room wants to be modern but unfortunately looks very cheap compared to trim of the hotel public spaces. The carpet in front of the main entrance is not exactly an elegant detail ...
Location,iterior design,common living spaces,personell attitude and service. Prices of extras,prices of spa,the parking is xpensive,the price of 30 euro per person per day for the indoors sw/pool is totaly unacceptable.a 5*hotel must have sw pool free.