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Vi likte oss kjempegodt på dette hotellet og kommer helt sikkert til å reise tilbake. Hotellet var nytt og fremsto derfor som velholdt og delekat. Rommet vi bodde på var i 16. etasje, og hadde nydelig utsikt over havna, med barer og utesteder samt store deler av byen. Rommet var kjempestort og badet hadde både dusj og badekar. Beliggenheten er kjempegod i forhold til shopping og kultur. Alt var i gangavstand. Men skulle det være behov for buss er bussstoppet like utenfor hotellet. Vi ble overrasket over hvor lydtett det var og vi merket overhode ikke noe støy til tross for at hotellet ligger midt i sentrum. Personalet var hjelpsomme og imøtekommende. Maten på resturanten var god og frokosten tilfredstillende. Vi hadde ikke noe å utsette på dette hotellet.
the beds where really comfortable the only thing i had against it which I dont think you can do anything about, is that the room smelled like stale spit, which my husband thinks is the glue that holds the wood panels on the headboards etc.
The pool was an added bonus and the size of the room was excellent, much nicer in comparison to other Bristol hotels.
Nice, relaxed and contemporary feel Hotel bar shut at 11pm, even for guests. This should be improved
An excellent well proportioned room that offered comfort and space. It was also within walking distance of the shopping area.
Central hotel. Club rooms very comfortable. Staff very pleasant.
Good comfortable hotel in a very conveinient location for visiting local family, eateriers and city centre.
Great bathrooms! Flexible on check in time which was useful for us as we were attending a wedding later that afternoon. Extensive selection for breakfast. Rooms could be slightly larger and not so cramped with furniture.
Nice quiet location very close to everything. The rooms were spacious and clean. Nice size bathroom too. The staff were very helpful and friendly. The food in the bar was delicious. I would definitely recommend this hotel. After a night out on the town, i returned to find i had no electricity in my room. But the next morning i informed the staff who were very apologetic and they sorted the problem out quickly.
We have stayed here before and wanted to come back. Unfortunately this time the room was a bit shabby.
The hotel was clean and tidy. Everything in the room worked. The hotel is effectively screened to block mobile phone reception. The machine coffee and limited breakfast options were disappointing.
The location. The room had obviously not been checked to ensure adequate heating, lighting, adequate curtains and working telephone apparatus.
The friendliness of the staff and cleanliness of the room. I would have liked to be guided to my room but instead left to wander around corridors.
It was very easy to walk to any part of the main shopping centre close to some very good restraunts Hotel had no parking and a very strange relationship with the ncp car park
Central location. Convenient for car parks. Breakfast had good selection and was hot. Coffee especially good. Not enough towels provided
being near cathedral and harbourside for the money paid breakfast should be included and very tight on tea and coffee and no biscuits
Functional. Your know what you get The noise isolation between the rooms is poor. I had a lot of noise from the neighbouring rooms and hammway
Straightforwards hotel, good restaurant and service friendly and efficient. We have used Ibis many times before and you know what you are getting.Very reliable. The bed was uncomfortable and hard.
Suprised when able to check into my room at 9.30am when only asking if I could leave my luggage Suprised when apple juice in both machines was empty at 8am sunday morning,but it was filled immediately and a glass brought to me.
Very good location with easy access to shops and eateries Too basic and noisy
What i liked was the fact that I was able to take my to girls swimming in a very nice, clean environment, have a nice meal and then spend time shopping/sightseeing in Bristol with a hotel in such a great and central location.
Location was absolutely great and spa facility was ideal just to relax in the middle of the hussle and bustle of it all
Staff were excellent as was the food. Hotel lovely and we used the Spa. There is no car park on site but we parked in the ncp car park next to the hotel. You have to pay £11 a night.
The staff was very courteous kind friendly they met my needs the facility was well kept (clean) I can't find anything to complain about except not enough tv stations that we could view without paying
Good location and very clean modern room that was very comfortable.
Courteous staff. Clean Meals in restaurant over priced
The bed was very comfortable. It was very expensive for what you got.
Swimming pool and spa area was perfect for relaxing.Also,hotel location is perfect for Broadmead Shopping area
Good value for money Really nothing
The bed was very comfortable. No hot chocolate or earl grey tea in the room.
Freindly staff, hotel very clean and tidy. Location was perfect for Cabots Circus and centre of town for bars and shops. Great atmopshere. I liked everything. Only small comment maybe is to have 2 robes in the room not just 1!
The hotel was really lovely, as was our room. Great location. Will certainly go back again.
breakfast was good but slow on the poached eggs On arrival the bathroom floor appeared not to have been cleaned.
Dinner in Palm Court, food and service was excellent
The staff were extremely friendly and the suite was a perfect size for two adults and one baby. None
The location was excellent and the htel looked very plush. The overpriced breakfast and overpriced guest car parking.
Staff in the main were friendly. Once needs were made known they were promptly acted on. Room check should insure that essentials such as toilet rolls are in place after each room service. Desk staff need to finalise business with you before moving to the next customer. At check out the person just walked away before I signed the bill form and I had to ask another desk staff person if the hotel needed the signed form.
The evening meal was delicious and our waitress was very pleasant.
The staff were attentive, polite and very pleasant and the meal that we had in the palm court restaurant was of exellent quality and value. A shame that there was a charge for parking.
The second room we were given was very spacious and comfortable. The hotel was well located. Checkout was efficient and fast. We were initially given a room with no heating. The thermostat was going to be replaced but this had not yet happened. The weather was very cold and it was not satisfactory to be put in a room with no heating. After speaking with check in staff they confirmed room had no heating but moved us to another room which was warm and very comfortable. We were surprised that at the end of autumn in the uk there were rooms that were being booked out with no suitable heating.
easy to find and close to town
Liked the rooms also room service prices for wine was not to bad. Would stay at the City Inn Bristol again Charge for parking
Staff were friendly. Hotel room was lovely. Very quiet. It was difficult to find the hotel car park. It could be better signposted. Otherwise everything good.
The young lady on reception was very friendly and helpful The lift was broken - other guests warned us not to use it
Clean modern hotel. The rooms were much smaller than expected, as were the breakfasts.
The bedrom was brilliant and had everyone you could need and so comfortable the corridoors, general foyer etc very clinical not 'warm/cosy'
The rooms were very modern
The imac facility in the rooms is first rate and definately a cut above most Distance from main centre
The friendliness and efficiency of the staff, the facilities in the room (iMac), the quality of the choice at breakfast I find the prices a bit steep at certain times for a single traveller (often nearly £100 a day). There seems to be an assumption that all customers will be couples or friends sharing a twin room and there is no reduction for single occupancy of a double room. I would ask the hotel to consider this.
Staff were very helpfull. If returning late to the hotel the car park was often full and I had to park elsewhere.
Very comfortable room Parking charges were high for residents
location, cleanliness,helpful staff,gym
I stayed only one night but experienced good time with Novotel. Hopefully i will get back for more stay. Thank u Novotel. Nothing
breakfast, big and very complete room there was rubbish from previous guests in the room
Room was big and the breakfast was excellent
It is convenient for the station, peaceful and clean. An excellent location from which to travel to Business meetings. I was unimpressed with the uniforms worn by your staff members in Reception as they were dull, in colour, apparently unironed shirts and not in any wat smart
Central for Bristol City Cleaning the brass in the lifts when everybody was leaving
Location, very helpful staff No water in the room, the receptionist said they have stopped giving water in the rooms. You therefore have to pay and wait for water from room service. The room also had some large areas of damage to the walls, it looked as though a decorator had not finished repairing something. Overall though the decor of the room was modern and clean
Very friendly staff and also great deserts in the evening.
that i had to pay for parking
This hotel had everything we needed - comfort, good staff, good service, good food and the room we were given was excellent for anyone disabled (although we arent). Roll in/out shower, pull emergency cords and wide doors, disabled toilet and good access generally. Very hard to find when you do need it - something for them to advertise to those in need. Nothing - would definitely return.
Loved the decoration, very comfortable bed, good sized room (superior room), good amount of parking, decent value for money in a good location, staff were happy to accommodate our slightly early check in. Windows didn't shut/seal properly in bathroom which made it cold, had to keep the door shut to stop the room freezing. Shower was dirty - toothpaste and shower gel stains on glass. A couple of carpets and finishes need updating, but still a lovely place.
Did not meet a staff member that was not friendly and extremely helpful. The Hotel Employee went beyond the call of duty in assisting us with transportation needs and sightseeing activities. The location was perfectly beautiful, safe and convenient. No lift!! Too much luggage for climbing stairs.
Pool and very helpful staff Rooms are a bit small for two adults and two kids
Staff is very good, friendly and helpful and needing a place to stay for the week, it has about everything one would need. Just down the road is shopping for those little things you need. Easy access in and out and very comfortable No pubs within walking distance
The peace and quiet, and helpful (mature) staff in the restaurant!
Location very good easy to find 2 minutes off motorway.
Staff most obliging. Breakfast very good.Upgrade for one double room most impressive.
friendly and very helpful staff, very clean and well kept hotel, pool and spa very good and good location for all areas. standard double room alittle to small,food and drink on site a bit expensive, internet should be wifi free and flat screen TVs fitted
Clean and comfortable hotel with a good breakfast. Although from the outside it doens't look that appealing, in the inside it is of a good standard. The pool was however really small and it not clear that this was more of a paddling pool than a swimming pool in the literature!
The view was nice. The breakfast was nice. Different types of pillows were available. It was convenient for where we were going. I was woken up at 4am by someone banging a window and entering a nearby room.A carparking problem made us late leaving.This isn't 4 questions, it's much more! I wasn't told this would be a review, I was told it was feedback! At no time in the hotel were we given a feedback form about our stay. There is no "don't know" option if we haven't read the web reviews
Refurbishing reception, access was difficult, no trolleys available or assistance with baggage offered.
We had a room looking over the park which was extremely pleasant In comparaison to some of the other Holiday Inn we have stayed in, the rooms were a little cramped!
The breakfast was really nice. Also the children's play area and pool were pretty good.
It was a most pleasant place to stay, staff were friendly, helpfull and non invasive. No
Spa and Hydrotherapy facilities Room dirty on arrival, inexperienced resteraunt staff, limited menu.
The location is great - outside but still 10 mins to the centre.
Beautiful views over Bath. Superb spa facilities. Sumptuous bathroom. Standard double bed was inufficient for the price/quality of the hotel. A king size should have been standard. Neither of us got much sleep due to lack of space, which is a poor outcome for a hotel advertising itself as luxurious and relaxing.
the kindness shown to us after we complained by Byron Fiddler, Reception manager the attitude of Charlotte the receptionist who was extremely rude to us on arrival and the weather! it was very cold in the room.
The bedroom, the spa and the restaurant. I had been at this hotel before. This time I was given a bedroom in the Garden Floor. This floor looks dated and the bedrooms are not as nice as the ones in other floors so I requested to be moved to another bedroom, which the hotel kindly granted me.
The leisure facilities are excellent and setting is beautiful. The cost of the food and drink were excessive
spa + breakfast carpets in room could be cleaner
the spa, gym and pool is ver very good - although the treatments are pricey Being charged 5 pounds for parking having spent 500 pounds for a 1 night stay
Particularly liked the use of the spa facilities and the quiet room We hoped for internet access in the room but this did not work and was not fixed although we were told it would be