Vi likte oss kjempegodt på dette hotellet og kommer helt sikkert til å reise tilbake. Hotellet var nytt og fremsto derfor som velholdt og delekat. Rommet vi bodde på var i 16. etasje, og hadde nydelig utsikt over havna, med barer og utesteder samt store deler av byen. Rommet var kjempestort og badet hadde både dusj og badekar. Beliggenheten er kjempegod i forhold til shopping og kultur. Alt var i gangavstand. Men skulle det være behov for buss er bussstoppet like utenfor hotellet. Vi ble overrasket over hvor lydtett det var og vi merket overhode ikke noe støy til tross for at hotellet ligger midt i sentrum. Personalet var hjelpsomme og imøtekommende. Maten på resturanten var god og frokosten tilfredstillende. Vi hadde ikke noe å utsette på dette hotellet.
Excellent facilities Bar meal was over priced for what I orderd certainly would not pay it again.
Quiet location. Convenient formotorway. Friendly, helpful staff. Excellent breakfast, attentive waiters.Well appointed,comfortable, warm room. No problems
Complimentary wine, flatscreen tv, comfy bed, dressing gown/slippers, iron,access to pool and gymn, secure parking. There was a intermitent resonance caused by some sort of pump/machinery that went on all through the night. It would last for thirty seconds then off for two minutes, then on another 30 seconds... This led to disturbed night's sleep.
Friendly staff and excellent breakfasts. Room, particularly the bathroom, looked a bit weary.
Fantastic room, clean tidy and modern. Leisure facilities working, staff very helpful. Breakfast plentiful and value for money Bar prices expensive. £17 for 3 drinks....
Lovely breakfast staff Toilet did not flush properly
I enjoyed the pool and the service and the breakfast buffet I thought that supper was overpriced and was not ideal for fussy eater children. my daughter was limited to pasta which turned out to be spicy although I thought it was nice
The staff were very friendly and courteous. It was close to the conference centre we were visiting. The room was very poor quality, and uncomfortable. The shower didnt work properly. There was no drinking water in the room. The beds were extremely uncomfortable, we only had one small hard pillow each. At breakfast in the mornings it was impossible to get adequate drinks, as there was only one waitress serving coffee out of a tiny pot, and that had to do 100 people. It certainly did not live up to our expectations of a hotel in the Hilton chain, and we won't be returning.
Booking in very helpful staff and pleasant, comfortable room, pleasant bar area informal atmosphere. Felt that more staff should have been available for morning breakfast service as staff were very overstretched. However,the staff on duty were all very pleasant despite the circumstances.
The room itself the service in the restaurant was shocking I have filled in the feed back form at the hotel.
Staff were very helpfull. If returning late to the hotel the car park was often full and I had to park elsewhere.
The friendliness and efficiency of the staff, the facilities in the room (iMac), the quality of the choice at breakfast I find the prices a bit steep at certain times for a single traveller (often nearly £100 a day). There seems to be an assumption that all customers will be couples or friends sharing a twin room and there is no reduction for single occupancy of a double room. I would ask the hotel to consider this.
Clean modern hotel. The rooms were much smaller than expected, as were the breakfasts.
Liked the rooms also room service prices for wine was not to bad. Would stay at the City Inn Bristol again Charge for parking
The rooms were very modern
The young lady on reception was very friendly and helpful The lift was broken - other guests warned us not to use it
easy to find and close to town
The bedrom was brilliant and had everyone you could need and so comfortable the corridoors, general foyer etc very clinical not 'warm/cosy'
Staff were friendly. Hotel room was lovely. Very quiet. It was difficult to find the hotel car park. It could be better signposted. Otherwise everything good.
The imac facility in the rooms is first rate and definately a cut above most Distance from main centre
Staff were excellent as was the food. Hotel lovely and we used the Spa. There is no car park on site but we parked in the ncp car park next to the hotel. You have to pay £11 a night.
The bed was very comfortable. It was very expensive for what you got.
What i liked was the fact that I was able to take my to girls swimming in a very nice, clean environment, have a nice meal and then spend time shopping/sightseeing in Bristol with a hotel in such a great and central location.
Freindly staff, hotel very clean and tidy. Location was perfect for Cabots Circus and centre of town for bars and shops. Great atmopshere. I liked everything. Only small comment maybe is to have 2 robes in the room not just 1!
Courteous staff. Clean Meals in restaurant over priced
The staff was very courteous kind friendly they met my needs the facility was well kept (clean) I can't find anything to complain about except not enough tv stations that we could view without paying
Good location and very clean modern room that was very comfortable.
Swimming pool and spa area was perfect for relaxing.Also,hotel location is perfect for Broadmead Shopping area
The bed was very comfortable. No hot chocolate or earl grey tea in the room.
Location was absolutely great and spa facility was ideal just to relax in the middle of the hussle and bustle of it all
Good value for money Really nothing
Nice, relaxed and contemporary feel Hotel bar shut at 11pm, even for guests. This should be improved
An excellent well proportioned room that offered comfort and space. It was also within walking distance of the shopping area.
We have stayed here before and wanted to come back. Unfortunately this time the room was a bit shabby.
Central hotel. Club rooms very comfortable. Staff very pleasant.
Great bathrooms! Flexible on check in time which was useful for us as we were attending a wedding later that afternoon. Extensive selection for breakfast. Rooms could be slightly larger and not so cramped with furniture.
the beds where really comfortable the only thing i had against it which I dont think you can do anything about, is that the room smelled like stale spit, which my husband thinks is the glue that holds the wood panels on the headboards etc.
Nice quiet location very close to everything. The rooms were spacious and clean. Nice size bathroom too. The staff were very helpful and friendly. The food in the bar was delicious. I would definitely recommend this hotel. After a night out on the town, i returned to find i had no electricity in my room. But the next morning i informed the staff who were very apologetic and they sorted the problem out quickly.
Good comfortable hotel in a very conveinient location for visiting local family, eateriers and city centre.
The pool was an added bonus and the size of the room was excellent, much nicer in comparison to other Bristol hotels.
Very friendly staff and also great deserts in the evening.
This hotel had everything we needed - comfort, good staff, good service, good food and the room we were given was excellent for anyone disabled (although we arent). Roll in/out shower, pull emergency cords and wide doors, disabled toilet and good access generally. Very hard to find when you do need it - something for them to advertise to those in need. Nothing - would definitely return.
Very comfortable room Parking charges were high for residents
location, cleanliness,helpful staff,gym
Location, very helpful staff No water in the room, the receptionist said they have stopped giving water in the rooms. You therefore have to pay and wait for water from room service. The room also had some large areas of damage to the walls, it looked as though a decorator had not finished repairing something. Overall though the decor of the room was modern and clean
breakfast, big and very complete room there was rubbish from previous guests in the room
I stayed only one night but experienced good time with Novotel. Hopefully i will get back for more stay. Thank u Novotel. Nothing
that i had to pay for parking
Central for Bristol City Cleaning the brass in the lifts when everybody was leaving
It is convenient for the station, peaceful and clean. An excellent location from which to travel to Business meetings. I was unimpressed with the uniforms worn by your staff members in Reception as they were dull, in colour, apparently unironed shirts and not in any wat smart
Room was big and the breakfast was excellent
Dinner in Palm Court, food and service was excellent
The staff were extremely friendly and the suite was a perfect size for two adults and one baby. None
The staff were attentive, polite and very pleasant and the meal that we had in the palm court restaurant was of exellent quality and value. A shame that there was a charge for parking.
Staff in the main were friendly. Once needs were made known they were promptly acted on. Room check should insure that essentials such as toilet rolls are in place after each room service. Desk staff need to finalise business with you before moving to the next customer. At check out the person just walked away before I signed the bill form and I had to ask another desk staff person if the hotel needed the signed form.
The hotel was really lovely, as was our room. Great location. Will certainly go back again.
The second room we were given was very spacious and comfortable. The hotel was well located. Checkout was efficient and fast. We were initially given a room with no heating. The thermostat was going to be replaced but this had not yet happened. The weather was very cold and it was not satisfactory to be put in a room with no heating. After speaking with check in staff they confirmed room had no heating but moved us to another room which was warm and very comfortable. We were surprised that at the end of autumn in the uk there were rooms that were being booked out with no suitable heating.
The evening meal was delicious and our waitress was very pleasant.
breakfast was good but slow on the poached eggs On arrival the bathroom floor appeared not to have been cleaned.
The location was excellent and the htel looked very plush. The overpriced breakfast and overpriced guest car parking.
Particularly liked the use of the spa facilities and the quiet room We hoped for internet access in the room but this did not work and was not fixed although we were told it would be
The leisure facilities are excellent and setting is beautiful. The cost of the food and drink were excessive
It was a most pleasant place to stay, staff were friendly, helpfull and non invasive. No
The bedroom, the spa and the restaurant. I had been at this hotel before. This time I was given a bedroom in the Garden Floor. This floor looks dated and the bedrooms are not as nice as the ones in other floors so I requested to be moved to another bedroom, which the hotel kindly granted me.
The location is great - outside but still 10 mins to the centre.
Spa and Hydrotherapy facilities Room dirty on arrival, inexperienced resteraunt staff, limited menu.
spa + breakfast carpets in room could be cleaner
the kindness shown to us after we complained by Byron Fiddler, Reception manager the attitude of Charlotte the receptionist who was extremely rude to us on arrival and the weather! it was very cold in the room.
the spa, gym and pool is ver very good - although the treatments are pricey Being charged 5 pounds for parking having spent 500 pounds for a 1 night stay
Beautiful views over Bath. Superb spa facilities. Sumptuous bathroom. Standard double bed was inufficient for the price/quality of the hotel. A king size should have been standard. Neither of us got much sleep due to lack of space, which is a poor outcome for a hotel advertising itself as luxurious and relaxing.
Sentral beliggenhet, gode senger, rolige omgivelser, frukt, kaffe og te på rommet. Enkel standard på rommet som står i stil med prisen.
Veldig bra beliggenhet, hyggelig personale. Hotellet trenger oppussing! Flere ting på rommet var ute av stand - man får ikke mye utover beliggenheten for pengene.
Fin beliggenhet i Clifton. Rolig. Grei nok standard, med hyggelig personale og god frokost.
Easy to get to. Excellent Breakfast Lift was out of action for most of Sunday and still out of action when we departed on Monday - for cleaning it was claimed.
Clean, modern, comfortable, excellent breakfasts, everything you could want for a simple hotel stay. Hotel got a little noisy at night - guests yellling at 4.15 am
Quick check in / out Lack of staff presence Poor quality breakfast Overcrowded at breakfast time
Great stay / many thanks
It a nice hotel.
It had a comfortable room and was close to where I needed to be in the morning (UWE). It was also close to the station. It's a shame there isn't a restaurant, even for simple dishes for people arriving late. It's not always nice to go to the pub on your own, although the pub opposite was very nice and not at all threatening. Would have been good to have an iron in the room. A small gym area would be perfect!
Its very comfortable and clean It was difficult to find the hotel which was sited well off the city centre. Clearer road directions will help.
Staff very helpful Quality of breakfast was average - synthetic cheap juices, poor quality coffee , no option of hot food
A very comfortable room with a lovely shower. Breakfast was also of a very high standard. I didn't like some people being allowed to eat breakfast while wearing their pyjamas, I felt they should have been told to dress.
Expected standard- delivered Tea/Coffee machines were not working correctly and the toaster was set too high- burnt my toast. Staff seemed a bit hapless.
The service was excellent, making for a thoroughly enjoyable stay. Not applicable
Extremely comfortable in rooms and lounge. Spa was very relaxing . Service was excellent. Hotel was beautiful. Breakfast very good. Could be more relaxation chairs in the spa, although there is not much room.
the location and facilities were superb ! No !
The room was spacious with a lounge area that opened out to the garden. The spa was lovely, it is a great hotel for relaxing as it is very quiet but right in the centre of Bath which means you can walk everywhere. The food service was very slow and the bathroom could have done with being updated.
small room to much furniture old t.v which did not work
The hotel itself is full of such beauty and is so breath taking from the outside, the staff were good and wwe had a wonderful meal there. I would have liked tea/coffee in the room rather than having to ask room service and the hotel room was a little shabby.
Pleasant situation and very helpful polite staff. Convenient for sightseeing and a relaxed atmosphere.The food was good and well presented. No flannels available in the bathroom.
The location of the hotel was spot on. It was close enough to everything we required without being smack bang in the middle of the hustle and bustle. The staff were amongst the most pleasant and helpful I have come across in some time. The Spa was disappointing and the reception staff were not particularly helpful. Albeit the treatments were amazing and the therapists very thoughtful and understanding.
My room was very small, i don'tthink i had the nicest room in my price category.
The friendly and helpful staff, the quietness and the beautiful surroundings both interior and garden. The only disappointment was that whilst a private function was being held in the restraunt area we had to go through from the spa in our robes. When my husband sister and her husband went to the bar for a drink we had to sit tighly packed into a corner. We did not feel like guests, but more that we were in the way!
Pool and very helpful staff Rooms are a bit small for two adults and two kids
Staff is very good, friendly and helpful and needing a place to stay for the week, it has about everything one would need. Just down the road is shopping for those little things you need. Easy access in and out and very comfortable No pubs within walking distance
The breakfast was really nice. Also the children's play area and pool were pretty good.
The view was nice. The breakfast was nice. Different types of pillows were available. It was convenient for where we were going. I was woken up at 4am by someone banging a window and entering a nearby room.A carparking problem made us late leaving.This isn't 4 questions, it's much more! I wasn't told this would be a review, I was told it was feedback! At no time in the hotel were we given a feedback form about our stay. There is no "don't know" option if we haven't read the web reviews
The peace and quiet, and helpful (mature) staff in the restaurant!
friendly and very helpful staff, very clean and well kept hotel, pool and spa very good and good location for all areas. standard double room alittle to small,food and drink on site a bit expensive, internet should be wifi free and flat screen TVs fitted
Clean and comfortable hotel with a good breakfast. Although from the outside it doens't look that appealing, in the inside it is of a good standard. The pool was however really small and it not clear that this was more of a paddling pool than a swimming pool in the literature!
Staff most obliging. Breakfast very good.Upgrade for one double room most impressive.
Refurbishing reception, access was difficult, no trolleys available or assistance with baggage offered.
We had a room looking over the park which was extremely pleasant In comparaison to some of the other Holiday Inn we have stayed in, the rooms were a little cramped!
Location very good easy to find 2 minutes off motorway.